City Sleeper at Royal National Hotel
3-star hotel · Bloomsbury, London
Long Weekend score
StrongNo serious reports. in 284 reviews
- 91% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- 91% of guest comments are praise. 602 praise, 63 complain. Counts for 60% of the score.
- 95% of guest photos show no damage. 52 of 55 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $142 a nighttypical for two, before tax · from $109
- 4 min walkto Russell Square station
- 284 guest reviewsfrom the last 2 years
- 55 guest photostheirs, not the hotel's
At a glance
For
- 11 min walk to the British Museum807 m by road
- A station within walking distanceRussell Square is 298 m away
- Location153 praise · 0 complain
- Staff146 praise · 12 complain
- Cleanliness107 praise · 6 complain
Against
- On a main road: Woburn Place53 m from the building
- Kids' area is advertised but appears in no photoNot in the hotel's photos and not in any guest photo
- Heating and air conditioning97 of 284 guests
- Quiet at night19 complain · 14 praise
What guests reported
What guests say
284 reviews from the last 2 years. Most praised: location (153 guests). Weakest: quiet at night, where 19 of the 33 who mention it complain.
Location1530Strength
I repeatedly book this hotel because the rooms are great, the location is perfect both for Euston station and for exploring London and mostly because the staff are so welcoming and friendly.
Google, October 2026, rated 5/5 by this guest
Great location, cafe in the park next door is great for coffee and cannolis.
Booking network, July 2026, rated 9/10 by this guest
Beds461Strength
Room was clean and beds were very comfy.
Booking network, August 2026, rated 7/10 by this guest
Great location for getting around London easily, super comfortable beds and really clean rooms!
Booking network, July 2026, rated 10/10 by this guest
I travel quite extensively for both leisure and work, and I have never seen such a small and uncomfortable bed.
Booking network, August 2026, rated 5/10 by this guest
Cleanliness1076Strength
Spotlessly clean, modern, comfy bed, all amenities, bathroom gorgeous!
Tripadvisor, June 2026, rated 5/5 by this guest
The bed is comfortable, the room spacious and clean, but it's far too hot and noisy for a hotel that claims to be "4-star".
Google, August 2026, rated 3/5 by this guest
Room was small but extremely hot with just a fan , wasn’t cleaned on day 2 .
Booking network, July 2026, rated 7/10 by this guest
Breakfast503Strength
The service was excellent, and the breakfast was absolutely delicious.
Tripadvisor, August 2026, rated 5/5 by this guest
We had breakfast included and It was very good indeed .
Google, July 2026, rated 5/5 by this guest
Staff14612Strength
The receptionist Kaou THAR was very friendly, patient, and helpful.
Google, September 2026, rated 4/5 by this guest
Big thank you to Jannai who checked us in early and was super helpful 1 it was really appreciated!
Tripadvisor, June 2026, rated 5/5 by this guest
Reception staff not the friendliest
Booking network, July 2026, rated 7/10 by this guest
Food162Strength
Cold beers and great olives :)
Tripadvisor, September 2026, rated 5/5 by this guest
Stayed at hotel and enjoyed eating at Blooms Coffe and Pizza on-site.
Tripadvisor, August 2026, rated 5/5 by this guest
The food was good but some meals needed salt and there was
Booking network, July 2026, rated 7/10 by this guest
Room size368Mostly good
The rooms were clean and spacious.
Google, September 2026, rated 5/5 by this guest
Staff were excellent, get car park ad well, location was near Regent Park so location was great, disabled access room was big & spacious with a great bathroom
Booking network, September 2026, rated 9/10 by this guest
The room was a bit small for three people, and I really missed having a minibar to keep food and drinks cold.
Google, September 2026, rated 3/5 by this guest
Room condition144Mostly good
Plusthr room features all the modern conveniences.
Booking network, July 2026, rated 9/10 by this guest
Nice modern rooms with a good kettle (i needed that cup of tea so bad when I got in) good iron and ironing board.
Booking network, August 2026, rated 8/10 by this guest
There was a strong, unpleasant smell of dust, likely coming from the carpets, and the overall feeling was that the room was old and poorly maintained.
Booking network, June 2026, rated 1/10 by this guest
Value208Mostly good
Very comfortable bed and great value.
Booking network, August 2026, rated 10/10 by this guest
Excellent Hotel at extremely reasonable price.
Booking network, July 2026, rated 10/10 by this guest
Firstly I don't believe it's value for money, no brekky included and no air-conditioning made our 2 night stay very uncomfortable.
Booking network, July 2026, rated 8/10 by this guest
Quiet at night1419Split
Rooms were above reception looking over the courtyard, so quite noisy till early hours
Booking network, June 2026, rated 8/10 by this guest
They provide a noisy table fan.
Booking network, August 2026, rated 3/10 by this guest
The streets are very loud till after midnight.
Google, August 2026, rated 2/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 842 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 97 of 284 reviews.
Heating and air conditioning97 of 2841 in 3 reviews
There was a fan supplied in the hotel room but it didn’t do anything to cope with the recent temperatures, unfortunately.
Booking network, July 2026, rated 8/10 by this guest
The outside of building could do with some work and rooms needed air conditioning
Booking network, July 2026, rated 8/10 by this guest
Complaints the hotel left unresolved11 of 2841 in 26 reviews
IT WAS AN EXTREMELELY BIG SURPRISE THAT OUR ROOM IN A 4 STAR HOTEL HAD NO AC AND FRIDGE .WE COULDNT IMAGINE THAT THIS COULD HAPPENED IN LONDON.WE COULD NOT HAVE COLD WATER DURING THE NIGHT OF A HOT SUMMER .WHEN WE ASKED FOR ANOTHER ROOM THEY SAID THAT EVERYTHING WERE THE SAME.THE BREAKFAST WASN T…
Booking network, July 2026, rated 3/10 by this guest
Hotel staff useless in getting a room facing the inside.
Google, July 2026, rated 1/5 by this guest
A slow check-in6 of 2841 in 47 reviews
We arrived after 3 and still had to wait for quite some time.
Booking network, June 2026, rated 7/10 by this guest
Was nice to be able to store luggage before and after check in/check out, however it gets incredibly busy and is very poorly run meaning you are queued in a small room in the basement for around 45 mins/1hr at a time.
Booking network, July 2026, rated 8/10 by this guest
Problems in the bathroom5 of 2841 in 57 reviews
Overall it was fine but no air con and shower didnt work so not ideal for during summer or heatwaves
Google, July 2026, rated 3/5 by this guest
The shower also wasn't powerful enough.
Booking network, July 2026, rated 7/10 by this guest
Unexpected charges and refunds3 of 2841 in 95 reviews
The London pub restaurant is not worthy of 12% service charge, service level and food is 6 out of 10.
Booking network, August 2026, rated 8/10 by this guest
I stayed at the hotel two weeks ago; my reservation was cancelled, and I was charged a cancellation fee—even though I was actually there.
Tripadvisor, July 2026, rated 4/5 by this guest
Serious reports
None found in 284 reviews.
Photos, checked
3 of the 55 guest photos we checked show damage or dirt (5%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (10), bathtub (3).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$142 is a typical night, from 305 dates checked in the coming year.
Weekends cost 13% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $124Dearest month: Sep 2027, $247
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- deals.goseek.com$236
- deals.etrip.net$236
- Super.com$237
- Vio.com$238
- Trip.com$240
- trivago.deals$241
- traveluro.com$244
- h-en.reserving.com$246
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Russell Square station is 298 m away by road, about 4 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest main road: Woburn Place53 m
- Nearest shop: Portland Food & Wine1 min walk96 m by road
- Nearest station: Russell Square4 min walk298 m by road
- The British Museum11 min walk807 m by road
- Big Ben3.0 km
- Buckingham Palace3.6 km
- Tower Bridge4.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
4 room types, from 18 to 21 m².
- City Sleeper Business Single Room18 m²Sleeps 1
- City Sleeper Twin Room21 m²Sleeps 2Bathtub in its photos
- Twin Room21 m²Sleeps 2
- City Sleeper Double Room21 m²Sleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
30 Google reviewers ticked "Quiet", yet 19 guests complain about noise, and Woburn Place runs 53 m away.
If quiet at night matters to you
Here, 19 of the 33 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
284 reviews counted · 81 photos checked · updated 12 October 2026
- We collected this hotel's 881 most recent reviews from Google, Tripadvisor and the Booking network. 284 of them describe a stay in the last 2 years and are the ones counted here; the rest were 139 older, 162 in other languages, 281 with a score but no words and 15 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 26 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 81 photos: 26 of the hotel's own and 55 from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
