Club Quarters Hotel Trafalgar Square, London
4-star hotel · Westminster, London
Long Weekend score
Good1 serious report in 300 reviews: something stolen
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 70% of London hotels
- 81% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 70% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 81% of guest comments are praise. 591 praise, 136 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $293 a nighttypical for two, before tax · from $166
- 2 min walkto Charing Cross station
- 300 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 12 min walk to Big Ben931 m by road
- A station within walking distanceCharing Cross is 182 m away
- Location225 praise · 0 complain
- Staff174 praise · 20 complain
- Cleanliness62 praise · 10 complain
Against
- On a main road: Northumberland Avenue20 m from the building
- Room condition36 complain · 2 praise
- Heating and air conditioning20 of 300 guests
- Views6 complain · 4 praise
What guests reported
What guests say
300 reviews from the last 2 years. Most praised: location (225 guests). Weakest: room condition, where 36 of the 38 who mention it complain.
Location2250Strength
Central to the main sightseeing places.
Booking network, July 2026, rated 10/10 by this guest
Gorgeous hotel in a superb location.
Tripadvisor, September 2026, rated 5/5 by this guest
Staff17420Strength
Friendly staff and beautiful lobby and library room.
Tripadvisor, September 2026, rated 5/5 by this guest
I can’t remember his name but there was a young man (may have been phillipino) who went above and beyond to help us.
Booking network, June 2026, rated 10/10 by this guest
Unclean rooms and not very helpful staff.
Google, May 2026, rated 3/5 by this guest
Food91Strength
Location was perfect, everything was clean and comfortable, on-site restaurant was fabulous
Booking network, July 2026, rated 10/10 by this guest
I really very much appreciated an early check in and the fantastic room service.
Booking network, August 2026, rated 10/10 by this guest
Cleanliness6210Strength
Great location, spacious and clean room.
Booking network, September 2026, rated 9/10 by this guest
What a comfortable and clean hotel and SUCH a good location!
Booking network, May 2026, rated 10/10 by this guest
The climate control pretty much does the opposite of what you want 9 times out of 10, the room we had was dusty, and the outlets make no sense.
Google, May 2026, rated 2/5 by this guest
Beds245Mostly good
Very comfy bed and great pillows.
Booking network, May 2026, rated 9/10 by this guest
Rooms are very comfortable, the bed too.
Tripadvisor, September 2026, rated 5/5 by this guest
No air con and the bed was sooooo uncomfortable.
Tripadvisor, September 2026, rated 2/5 by this guest
Room size3114Mostly good
Good sized room and amazingly central location (easy to get anywhere)!
Google, July 2026, rated 5/5 by this guest
The rooms are nicely sized and the showers have the best water pressure!
Tripadvisor, October 2026, rated 5/5 by this guest
The room was a bit cramped but manageable.
Booking network, September 2026, rated 8/10 by this guest
Breakfast3017Mostly good
Awesome good breakfast excellent staff fantastic location
Booking network, June 2026, rated 10/10 by this guest
This hotel surpassed my expectations from extremely friendly service (Nalin was a great help), great breakfast, clean and excellent rooms.
Tripadvisor, August 2026, rated 5/5 by this guest
Breakfast was expensive with a tiered structure.
Booking network, May 2026, rated 8/10 by this guest
Quiet at night1614Split
Lovely hotel, room ok, basic, clean, quite noisy didn’t sleep.
Tripadvisor, September 2026, rated 4/5 by this guest
It was available and worked well, but it was very loud,
Tripadvisor, September 2026, rated 4/5 by this guest
Can hear noise from the street
Booking network, June 2026, rated 10/10 by this guest
Value1413Split
The room is not worth the price.
Booking network, August 2026, rated 7/10 by this guest
Super expensive for what it is, but appreciate that this is not unusual in this part of London
Booking network, September 2026, rated 5/10 by this guest
Largest room for the price in excellent location in all London.
Tripadvisor, September 2026, rated 5/5 by this guest
Views46Split
our view from window was a brick wall, bed small
Booking network, May 2026, rated 8/10 by this guest
The rooms do need a bit of renovation and the view was of a wall.
Tripadvisor, August 2026, rated 4/5 by this guest
Oh and be careful with the view you get.
Google, August 2026, rated 3/5 by this guest
Room condition236Weak spot
The hotel is a bit old for the price, but the room was just fine.
Google, July 2026, rated 5/5 by this guest
Room & facilities do need updating.
Booking network, May 2026, rated 7/10 by this guest
It was a bit run down given the price I paid
Booking network, September 2026, rated 8/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,547 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 20 of 300 reviews.
Heating and air conditioning20 of 3001 in 15 reviews
Very hot room even with blower fan on.
Booking network, August 2026, rated 6/10 by this guest
The air conditioner was not working in the room and the general appearance of the room was a bit worn.
Booking network, July 2026, rated 9/10 by this guest
Expensive food and drinks8 of 3001 in 38 reviews
Ideal for our 2days of R&R.
Booking network, July 2026, rated 8/10 by this guest
Breakfast was great but overpriced considering restaurants around the area.
Booking network, August 2026, rated 9/10 by this guest
Mould or damp5 of 3001 in 60 reviews
The room is outdated and musty.
Tripadvisor, October 2026, rated 3/5 by this guest
Room was musty and out dated.
Google, July 2026, rated 3/5 by this guest
Not as shown or booked4 of 3001 in 75 reviews
Even in the photos of the room we booked have city view and at last 2 windows, in our room there was only one with the view of another “wall”.
Booking network, August 2026, rated 5/10 by this guest
Rooms look significantly bigger in the photos
Booking network, June 2026, rated 10/10 by this guest
Unexpected charges and refunds3 of 3001 in 100 reviews
Charged me for mini bar which I did not use
Booking network, May 2026, rated 7/10 by this guest
Also be careful when eating what looks like complementary snacks in the room as I got hit with a £48 charge as I left for just a couple of bags of crisps and some popcorn.
Google, May 2026, rated 1/5 by this guest
Serious reports
1 in 300 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 300 reviews
Security needs to be updated, my mothers hand bag was stolen at the breakfast table.
Booking network, September 2026, rated 8/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
6 of the 60 guest photos we checked show damage or dirt (10%).
Guest photos showing damage or dirt6 of 6010%
Of 60 guest photos, 6 show damage or dirt: dirty surfaces in 3, building work in 2, peeling paint or cracks in 2 and stains in 2, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (1), bar (4).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$293 is a typical night, from 301 dates checked in the coming year.
Weekends cost 8% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $193Dearest month: Jul 2027, $401
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$314
- deals.goseek.com$351
- evendo.com$360
- Vio.com$362
- Booking.com$379
- catchit.com$393
- qantas.com$395
- hometogo.com$399
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Charing Cross station is 182 m away by road, about 2 minutes on foot. There are 16 bars or clubs within 200 metres.
- Nearest main road: Northumberland Avenue20 m
- Nearest station: Charing Cross2 min walk182 m by road
- Nearest shop: Co-op Food3 min walk216 m by road
- Big Ben12 min walk931 m by road
- The British Museum20 min walk1.5 km by road
- Buckingham Palace21 min walk1.6 km by road
- Tower Bridge4.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 18 to 27 m².
- Club Room18 m²Sleeps 21 Queen bed
- Mobility Accessible Standard Room21 m²Sleeps 21 Queen bed
- Twin Room21 m²Sleeps 2
- Standard Room21 m²Sleeps 21 Queen Bed
- Deluxe Room21 m²Sleeps 21 Queen bed
- Standard Queen Room21 m²Sleeps 2
The other 4 room types
- Standard King Room21 m²Sleeps 2
- Superior Room, 1 Queen Bed with Sofa bed26 m²Sleeps 3
- One Room Suite with Kitchenette26 m²Sleeps 31 Sofa bed + 1 Queen bed
- Superior Queen Room27 m²Sleeps 3
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 70% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
27 Google reviewers ticked "Quiet", yet 14 guests complain about noise, and Northumberland Avenue runs 20 m away.
If room condition matters to you
Here, 36 of the 38 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
300 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 803 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 78 older, 125 in other languages and 300 with a score but no words.
- The hotel replied to 196 of its 200 newest Google reviews.
- 23 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.