Hyatt Regency London Blackfriars
5-star hotel · City of London, London
Long Weekend score
StrongNo serious reports. in 294 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 86% of London hotels
- 88% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 86% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 88% of guest comments are praise. 684 praise, 94 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $400 a nighttypical for two, before tax · from $233
- 1 min walkto Blackfriars Station
- 294 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceBlackfriars Station is 105 m away
- Staff188 praise · 14 complain
- Location163 praise · 2 complain
- Cleanliness83 praise · 12 complain
- Room size51 praise · 2 complain
Against
- On a main road: New Bridge Street32 m from the building
- Views6 complain · 4 praise
What guests reported
What guests say
294 reviews from the last 2 years. Most praised: staff (188 guests). Weakest: breakfast, where 27 of the 81 who mention it complain.
Location1632Strength
Great home base for your adventure!
Tripadvisor, July 2026, rated 5/5 by this guest
Excellent location, clean room, and responsive staff.
Tripadvisor, April 2026, rated 5/5 by this guest
Room size512Strength
Huge space for a London hotel, we had a couch, enough room for an area rug in front of the bed, and a spacious bathroom.
Google, August 2026, rated 5/5 by this guest
The rooms were large and comfortable and they accommodating my family in connecting rooms.
Tripadvisor, January 2026, rated 5/5 by this guest
Hotels in London are always expensive and London is a loud city, real estate is expensive and therefore the rooms are small.
Tripadvisor, July 2026, rated 3/5 by this guest
Staffcomplaints rising: 3.3 in 100 a year ago, 5.1 now18814Strength
Very friendly and helpful staff.
Tripadvisor, May 2026, rated 5/5 by this guest
Hyatt Regency London Blackfriars was in a perfect location: across from the tube and coffee shops and the staff was excellent, anticipated needs, and extremely pleasant and helpful!
Tripadvisor, June 2026, rated 5/5 by this guest
The staff could have better problem solving skills.
Google, December 2025, rated 4/5 by this guest
Beds313Strength
Comfortable bed and very nice bathroom!
Tripadvisor, August 2026, rated 5/5 by this guest
Rooms are spacious and well equipped, with extremely comfortable beds.
Google, May 2026, rated 5/5 by this guest
The bed could have been less soft, but overall great hotel.
Booking network, July 2026, rated 9/10 by this guest
Cleanliness8312Strength
It's a clean, new, comfortable business hotel.
Google, February 2026, rated 5/5 by this guest
Rooms are clean, there is no noise.
Tripadvisor, May 2026, rated 5/5 by this guest
A couple issues- Housekeeping and a breakfast were substandard but they were responsive to the issues.
Booking network, September 2026, rated 9/10 by this guest
Room conditioncomplaints rising: 0.0 in 100 a year ago, 3.0 now417Strength
The location is excellent and very convenient, with modern, comfortable rooms.
Google, January 2026, rated 5/5 by this guest
Modern, renovated hotel with excellent and responsive staff.
Tripadvisor, January 2026, rated 5/5 by this guest
Well appointed, bright and airy room, but corridors on our floor pretty shabby.
Google, April 2026, rated 4/5 by this guest
Quiet at night336Mostly good
Very pleasant, room was quiet, facilities were great
Booking network, March 2026, rated 8/10 by this guest
The hotel is clean, quiet and the rooms are very spacious.
Tripadvisor, August 2026, rated 5/5 by this guest
Too many group tourists from other countries, and the noise level became so bad when it comes to that.
Tripadvisor, May 2026, rated 4/5 by this guest
Food257Mostly good
The lobby was gorgeous with very friendly staff and good food.
Booking network, September 2026, rated 10/10 by this guest
Lovely hotel, immaculate room, friendly helpful staff and great food.
Booking network, October 2025, rated 10/10 by this guest
We experienced inconsistent pricing for breakfast each day, and the room service was underwhelming, characterized by a long wait time and poor food quality.
Tripadvisor, May 2026, rated 3/5 by this guest
Breakfastcomplaints falling: 23.3 in 100 a year ago, 5.6 now5427Mostly good
The staff were so friendly and helpful, breakfasts were sumptuous and its location perfect for all of central London attractions
Tripadvisor, September 2026, rated 5/5 by this guest
The breakfast is particularly good.
Tripadvisor, February 2026, rated 5/5 by this guest
The breakfast isn't great in my opinion; the bread was stale, and the coffee machine wasn't working when they opened.
Google, November 2025, rated 3/5 by this guest
Value118Split
I’m quite disappointed with the stay given it is a relatively new hotel it look kinda rundown and for the price I paid,
Booking network, August 2026, rated 6/10 by this guest
I think there are better hotels close by that cost much less with facilities that are better.
Booking network, July 2025, rated 8/10 by this guest
For the price point, this hotel far exceeded my expectations!
Tripadvisor, March 2026, rated 5/5 by this guest
Views46Split
Considering the high price, the view isn't great, but the condition of the room is good.
Google, May 2026, rated 4/5 by this guest
I did not love that the view outside the window was an interior atrium wall.
Booking network, July 2026, rated 7/10 by this guest
If they don't specify it has a view, then it doesn't - the rooms all have windows, but about a third of them simply look into rooms opposite.
Tripadvisor, April 2026, rated 4/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,686 Google ratings
Problems guests raised
Raised most: expensive food and drinks, in 10 of 294 reviews.
Expensive food and drinkscomplaints falling: 6.7 in 100 a year ago, 2.6 now10 of 2941 in 29 reviews
Over price on food and drink
Booking network, February 2026, rated 10/10 by this guest
The non-club breakfast costs £50, even as a Globalist.
Google, October 2025, rated 1/5 by this guest
Unexpected charges and refunds8 of 2941 in 37 reviews
Tempted to take a star away due to laundry being atrociously expensive.
Google, March 2026, rated 5/5 by this guest
They are not perfect, but were responsive and deleted the charge.
Tripadvisor, September 2026, rated 4/5 by this guest
Complaints the hotel left unresolved5 of 2941 in 59 reviews
In this heatwave my room was at 28C all day and after seeing reception staff multiple times I wasn’t offered an alternate room.
Google, June 2026, rated 1/5 by this guest
The management said it was my fault because I used the do not disturb sign which was a bald faced lie.
Tripadvisor, August 2026, rated 2/5 by this guest
A facility closed5 of 2941 in 59 reviews
No functional restaurant at the time was abit inconvenient
Booking network, January 2026, rated 9/10 by this guest
A slow check-in5 of 2941 in 59 reviews
Check in time was after 3:00 and out rooms were not ready.
Google, May 2026, rated 3/5 by this guest
I was charged £40 for an early check-in despite them not being able to provide it when I arrived.
Tripadvisor, June 2026, rated 4/5 by this guest
Serious reports
None found in 294 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: gym (3), restaurant (10), bathtub (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$400 is a typical night, from 306 dates checked in the coming year.
Weekends cost 17% less than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $238Dearest month: Sep 2027, $574
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$269
- deals.goseek.com$273
- amimir.com$301
- travelmyth.co.uk$301
- Hyatt · the hotel itself$302
- Booking.com$302
- Agoda$302
- expedia.co.uk$302
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Blackfriars Station is 105 m away by road, about 1 minute on foot. There are 7 bars or clubs within 200 metres.
- Nearest main road: New Bridge Street32 m
- Nearest shop: Tesco Express1 min walk49 m by road
- Nearest station: Blackfriars Station1 min walk105 m by road
- The British Museum29 min walk2.2 km by road
- Big Ben30 min walk2.3 km by road
- Tower Bridge2.6 km
- Buckingham Palace3.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 24 to 70 m².
- King Room with High Street View24 m²Sleeps 3A view, going by the room's name
- King Room - Club Access27 m²Sleeps 3
- King Room with City View - Club Access27 m²Sleeps 3A view, going by the room's name
- King Room with Accessible Shower - Disability Access29 m²Sleeps 2
- King Room29 m²Sleeps 2
- Twin Room29 m²Sleeps 2
The other 10 room types
- Twin Room - Club Access29 m²Sleeps 2
- Deluxe King Room29 m²Sleeps 2
- Deluxe Twin Room29 m²Sleeps 2
- Suite (Regency, High Street View)39 m²Sleeps 31 King bedA view, going by the room's name
- Regency Suite with City View40 m²Sleeps 31 super-king bedA view, going by the room's name
- Suite with Street View42 m²Sleeps 31 super-king bedA view, going by the room's name
- Executive Suite45 m²Sleeps 31 super-king bed
- Executive Suite with City View50 m²Sleeps 31 super-king bedA view, going by the room's name
- Family Room58 m²Sleeps 52 super-king bed
- Presidential Suite70 m²Sleeps 31 super-king bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 86% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
21 Google reviewers ticked "Quiet", yet 6 guests complain about noise, and New Bridge Street runs 32 m away.
If views matters to you
Here, 6 of the 10 guests who mention views complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
294 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 744 most recent reviews from Google, Tripadvisor and the Booking network. 294 of them describe a stay in the last 2 years and are the ones counted here; the rest were 29 older, 75 in other languages, 341 with a score but no words and 5 about the restaurant rather than a stay.
- The hotel replied to 101 of its 200 newest Google reviews.
- 13 in every 100 reviews thank a staff member by name.
- 21 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.