One Aldwych
5-star hotel · City of Westminster, London
Long Weekend score
StrongNo serious reports. in 277 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 99% of London hotels
- 93% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 99% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 93% of guest comments are praise. 618 praise, 46 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $731 a nighttypical for two, before tax · from $584
- 7 min walkto Covent Garden station
- 277 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 15 min walk to the British Museum1.1 km by road
- A station within walking distanceCovent Garden is 491 m away
- Staff230 praise · 9 complain
- Location138 praise · 0 complain
- Food75 praise · 2 complain
Against
- On a main road: Aldwych24 m from the building
What guests reported
What guests say
277 reviews from the last 2 years. Most praised: staff (230 guests). Weakest: quiet at night, where 9 of the 29 who mention it complain.
Location1380Strength
The hotel is close to the Opera and theatres as well as very many good restaurants.
Tripadvisor, February 2026, rated 5/5 by this guest
Located in the heart of London with walking access to Covent Garden and Soho.
Tripadvisor, January 2026, rated 5/5 by this guest
Cleanliness490Strength
The rooms are immaculate and house keeping superb.
Tripadvisor, April 2026, rated 5/5 by this guest
Beautiful hotel, clean and comfortable, amazing staff
Tripadvisor, November 2025, rated 5/5 by this guest
Food752Strength
Very clean place, delicious food, and superb services!
Google, July 2026, rated 5/5 by this guest
The restaurant is spectacularly good and amazing that the entire menu is gluten free and accommodating to those with intolerances.
Google, December 2025, rated 5/5 by this guest
Staffcomplaints rising: 1.0 in 100 a year ago, 4.5 now2309Strength
Beautiful hotel, great service and location
Tripadvisor, July 2026, rated 5/5 by this guest
The location is convenient for exploring the city, and the staff is welcoming.
Google, August 2026, rated 5/5 by this guest
While enquiring, she was rude and pretending to not understand the details of my family’s reservation request.
Google, September 2026, rated 1/5 by this guest
Beds131Strength
Comfy beds, delicious food, speedy room service, and the most kind/attentive staff we have ever encountered in a big-city hotel...
Google, August 2026, rated 5/5 by this guest
I love the bedrooms - timeless elegance with very comfy beds.
Booking network, June 2026, rated 10/10 by this guest
Pool243Strength
Great staff, lovely swimming pool and an excellent dairy/gluten free restaurant.
Tripadvisor, November 2025, rated 5/5 by this guest
Wonderful location, lovely staff fantastic swimming pool and changing rooms at the spa were fantastic
Booking network, July 2026, rated 10/10 by this guest
There were only 4 loungers - ridiculous for a hotel of this size and the atmosphere felt quite 'cold' and not at all luxurious.
Google, July 2026, rated 3/5 by this guest
Room condition102Mostly good
The staff could not have been more friendly and attentive, the room very well appointed, and the entire hotel was pristine and inviting.
Tripadvisor, November 2025, rated 5/5 by this guest
Beautiful hotel, with contemporary decor, in an excellent location a stone's throw from Covent Garden.
Tripadvisor, September 2026, rated 5/5 by this guest
Aesthetically, it has an old beautiful charm.
Google, December 2024, rated 4/5 by this guest
Breakfastcomplaints rising: 1.0 in 100 a year ago, 3.4 now287Mostly good
We enjoyed our breakfast with its extensive choice of menu options and the staff were lovely throughout.
Tripadvisor, January 2026, rated 5/5 by this guest
Breakfast was a little slow on service but the food was top notch yet again.
Tripadvisor, October 2026, rated 5/5 by this guest
The breakfast cost a fortune!!
Booking network, January 2026, rated 9/10 by this guest
Value125Mostly good
It is expensive even for central London but the quality is worth it.
Google, August 2026, rated 5/5 by this guest
It is not cheap, but the value absolutely matches the cost.
Google, September 2026, rated 5/5 by this guest
There are many other 5 star properties in London at cheaper prices that are 4x nicer.
Google, August 2026, rated 2/5 by this guest
Room sizecomplaints rising: 2.0 in 100 a year ago, 3.4 now198Mostly good
The room was spacious and spotless, the fitness center well-equipped, the location outstanding, the staff welcoming.
Booking network, December 2025, rated 10/10 by this guest
The service was attentive and thoughtful, the room was spacious and romantic, the birthday decorations and details were a pleasant surprise, and the location was superb.
Google, June 2026, rated 5/5 by this guest
The room was extremely comfortable and well equipped, albeit a little small while sharing with a teen!
Tripadvisor, July 2026, rated 5/5 by this guest
Quiet at night209Mostly good
We were particularly surprised at how quiet the rooms were considering the location - very well sound proofed!
Tripadvisor, October 2025, rated 5/5 by this guest
Calm, organised, serene atmosphere.
Booking network, November 2025, rated 10/10 by this guest
Was noisy facing Strand on a Saturday night- request upper level floor or room not facing Strand if you are sensitive to noise for sleep quality!
Tripadvisor, June 2026, rated 5/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,557 Google ratings
Problems guests raised
Raised most: expensive food and drinks, in 8 of 277 reviews.
Expensive food and drinkscomplaints rising: 1.0 in 100 a year ago, 4.0 now8 of 2771 in 35 reviews
Food and drink is expensive and I am always slightly annoyed when you pay so much for a hotel room and breakfast isn’t included.
Booking network, October 2025, rated 10/10 by this guest
Unexpected charges and refundscomplaints rising: 0.0 in 100 a year ago, 4.0 now7 of 2771 in 40 reviews
The 4% discretionary charge they quietly try to impose on the cost of your accommodation.
Booking network, August 2026, rated 9/10 by this guest
We knew room price was more expensive but addition of service charge and had to pay for breakfast extra.
Booking network, April 2026, rated 8/10 by this guest
Complaints the hotel left unresolved3 of 2771 in 92 reviews
The front desk associate, Casey, offered no apology, no acknowledgment of the inconvenience, and no effort to make it right.
Google, April 2026, rated 1/5 by this guest
I wrote back to please delete that charge, but on the following day, when I left, it was still there.
Tripadvisor, April 2026, rated 3/5 by this guest
Something broken in the room3 of 2771 in 92 reviews
One very minor room for improvement is we never get the screen casting on the telly to work.
Tripadvisor, April 2026, rated 5/5 by this guest
Serious reports
None found in 277 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: bar (12).
The hotel says it has no hot tub.
Price, place and rooms
Price
$731 is a typical night, from 301 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $584Dearest month: Jun 2027, $971
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$806
- billabook.com$912
- travelmyth.co.uk$1,031
- Trip.com$1,032
- expedia.co.uk$1,032
- Hotels.com$1,032
- Priceline$1,032
- businesshotels.com$1,032
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Covent Garden station is 491 m away by road, about 7 minutes on foot. There are 17 bars or clubs within 200 metres.
- Nearest main road: Aldwych24 m
- Nearest shop: Tesco Express2 min walk119 m by road
- Nearest station: Covent Garden7 min walk491 m by road
- The British Museum15 min walk1.1 km by road
- Big Ben19 min walk1.4 km by road
- Buckingham Palace2.3 km
- Tower Bridge3.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, from 21 to 60 m².
- Double Room21 m²Sleeps 2
- Standard Double Room21 m²Sleeps 2
- Superior King Room23 m²Sleeps 2
- Superior Room26 m²Sleeps 21 King bed
- Deluxe Double Room29 m²Sleeps 2
- Deluxe Room32 m²Sleeps 21 King bed
The other 2 room types
- Executive Suite60 m²Sleeps 21 super-king bed
- Suite, Corner (Aldwych)60 m²Sleeps 31 King bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 10 out of 10. 99% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
More hotels in London
The nearest first, with our score for each.
How we know
277 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 792 most recent reviews from Google, Tripadvisor and the Booking network. 277 of them describe a stay in the last 2 years and are the ones counted here; the rest were 209 older, 12 in other languages, 274 with a score but no words and 20 about the restaurant rather than a stay.
- The hotel replied to 172 of its 200 newest Google reviews.
- 8 in every 100 reviews thank a staff member by name.
- 28 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.