Strand Palace
4-star hotel · City of Westminster, London
Long Weekend score
StrongNo serious reports. in 284 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 78% of London hotels
- 86% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 78% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 86% of guest comments are praise. 543 praise, 87 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $267 a nighttypical for two, before tax · from $173
- 5 min walkto Covent Garden station
- 284 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 15 min walk to the British Museum1.1 km by road
- A station within walking distanceCovent Garden is 404 m away
- Staff203 praise · 4 complain
- Location179 praise · 0 complain
- Cleanliness53 praise · 4 complain
Against
- Room size36 complain · 11 praise
- Quiet at night10 complain · 8 praise
- Room condition10 complain · 2 praise
- Value9 complain · 9 praise
What guests reported
What guests say
284 reviews from the last 2 years. Most praised: staff (203 guests). Weakest: room size, where 36 of the 47 who mention it complain.
Location1790Strength
Perfect location and staff!
Tripadvisor, September 2026, rated 5/5 by this guest
Very central location, a few minutes' walk from the major London attractions.
Tripadvisor, September 2026, rated 5/5 by this guest
Staff2034Strength
Anthony, the doorman is a great ambassador for the hotel!
Tripadvisor, September 2026, rated 5/5 by this guest
Incredible place to stay with lovely service and very helpful staff.
Google, September 2026, rated 5/5 by this guest
The concierge wasn’t very knowledgeable about the local area.
Booking network, September 2026, rated 10/10 by this guest
Beds201Strength
Beginning with Attenya in reception, and her wonderful news on our beautiful room, a bed to die for and a lovely breakfast offering.
Google, September 2026, rated 5/5 by this guest
Perfect location, friendly welcoming staff, (especially Anthony on the door) spotless clean, and the beds, especially the pillows were heavenly.
Google, October 2026, rated 5/5 by this guest
Cleanliness534Strength
Great central location, clean rooms - albeit a little small, however good size bathroom and comfortable beds.
Tripadvisor, October 2026, rated 4/5 by this guest
Bathrooms are awkward and tiny, but clean.
Tripadvisor, October 2026, rated 4/5 by this guest
Three very long, very dark, very prominent hairs in the bathroom
Booking network, September 2026, rated 7/10 by this guest
Food143Mostly good
Food was good and they were very attentive!
Google, September 2026, rated 5/5 by this guest
Very good service, excellent location and the world's best Gin cocktail bar.
Tripadvisor, September 2026, rated 5/5 by this guest
Only one grumble...my Bramble cocktail was not at all good.
Google, October 2026, rated 4/5 by this guest
Breakfast4410Mostly good
The breakfast was fantastic with plenty of delicious options to start the day.
Google, September 2026, rated 4/5 by this guest
They were really pleased with the breakfast and staff member Bami who was very patient with them.
Tripadvisor, September 2026, rated 5/5 by this guest
No omlet station and limited selection.
Booking network, September 2026, rated 8/10 by this guest
Value99Split
Well located to the shows, but overpriced in my opinion.
Google, September 2026, rated 4/5 by this guest
The experience at the Strand Palace is not worth the price.
Google, September 2026, rated 2/5 by this guest
Very small rooms for a high price.
Google, September 2026, rated 4/5 by this guest
Quiet at night810Split
Extremely noisy rooms throughout the night.
Google, September 2026, rated 2/5 by this guest
Good hotel, clean, Best location, a bit noisy but we managed.
Google, September 2026, rated 5/5 by this guest
Unfortunately we could literally hear every conversation next door.
Google, September 2026, rated 4/5 by this guest
Room size1136Weak spot
dark hakkways, rooms are so small that you can not open your luggage fully.
Booking network, September 2026, rated 4/10 by this guest
Rooms were a bit small but otherwise a great hotel!
Tripadvisor, October 2026, rated 5/5 by this guest
We chose to try a small room which we never do but it was a bit too small for comfort for us as the bed was against the wall bot claustrophobic room excellently clean and tidy though just too small for us great price
Booking network, September 2026, rated 10/10 by this guest
Room condition210Weak spot
Big hotel, a bit old fashioned but the rooms are very clean as well as the bath rooms.
Google, October 2026, rated 4/5 by this guest
Older hotel so it has older problems.
Google, October 2026, rated 3/5 by this guest
Rooms are VERY SMALL and basic, bathroom was in need of improvement maintenance and it’s a very noisy hotel.
Tripadvisor, October 2026, rated 3/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 10,779 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 7 of 284 reviews.
Problems in the bathroom7 of 2841 in 41 reviews
The plug in the bathroom sink did not work, there were no blinds in the bathroom so privacy was not good overlooking the road.
Booking network, September 2026, rated 6/10 by this guest
No blind in the bathroom facing the street awkward for privacy when showering and going to the toilet!!!!!
Booking network, September 2026, rated 6/10 by this guest
Something broken in the room7 of 2841 in 41 reviews
The si k plug was difficult to remove, the pedle bin needed to be replaced and the hand soap fell off the wall when the cleaner was in.
Google, October 2026, rated 4/5 by this guest
Hair drier cable did not reach mirror.
Booking network, September 2026, rated 5/10 by this guest
The lift6 of 2841 in 47 reviews
Unfortunately one of the lifts had broke down
Booking network, September 2026, rated 10/10 by this guest
Waited for the elevator at least 15 minutes to go downstairs.
Booking network, September 2026, rated 3/10 by this guest
A slow check-in6 of 2841 in 47 reviews
Long queue to check in - 15 minutes wait
Booking network, September 2026, rated 8/10 by this guest
Reception check in was good although our room wasnt ready when we arrived.
Tripadvisor, October 2026, rated 4/5 by this guest
Complaints the hotel left unresolved4 of 2841 in 71 reviews
I have mailed customer services yesterday when I arrived no reply at all!!!
Booking network, September 2026, rated 6/10 by this guest
Our room wasn’t serviced despite asking twice to get it serviced.
Booking network, September 2026, rated 6/10 by this guest
Expensive food and drinks3 of 2841 in 95 reviews
Drinks were overpriced, but it's a clean, comfortable hotel with a very friendly, helpful staff.
Tripadvisor, September 2026, rated 4/5 by this guest
in hotel restaurant is on the HIGH SIDE of price.....
Google, September 2026, rated 4/5 by this guest
Serious reports
None found in 284 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (6), bar (5), event space (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$267 is a typical night, from 304 dates checked in the coming year.
Weekends cost 16% more than weekdays
A typical night, month by month
Cheapest month: Aug 2027, $235Dearest month: Jun 2027, $348
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$366
- Vio.com$374
- prestigia.com$388
- deals.dealbase.com$399
- billabook.com$402
- Trip.com$411
- amimir.com$411
- trivago.deals$415
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Covent Garden station is 404 m away by road, about 5 minutes on foot. There are 21 bars or clubs within 200 metres.
- Nearest shop: M&S Food2 min walk171 m by road
- Nearest station: Covent Garden5 min walk404 m by road
- The British Museum15 min walk1.1 km by road
- Big Ben19 min walk1.4 km by road
- Buckingham Palace29 min walk2.2 km by road
- Tower Bridge3.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
15 room types, from 11 to 21 m².
- Classic Single Room11 m²Sleeps 1
- Superior Single Room12 m²Sleeps 1
- Deluxe Double Room12 m²Sleeps 2
- Deluxe King Room12 m²Sleeps 2
- Classic Double Room13 m²Sleeps 2
- Superior Queen16 m²Sleeps 2
The other 9 room types
- Superior Double Room16 m²Sleeps 2
- Superior Twin Room18 m²Sleeps 2
- Superior King Room18 m²Sleeps 2
- Superior King with View18 m²Sleeps 2A view, going by the room's name
- Deluxe Double Studio20 m²Sleeps 4
- Deluxe Studio Queen20 m²Sleeps 3
- Deluxe Studio King21 m²Sleeps 3
- Deluxe King Studio21 m²Sleeps 3
- Superior King ViewNot statedSleeps 2A view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 78% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If room condition matters to you
Here, 10 of the 12 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
284 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 848 most recent reviews from Google, Tripadvisor and the Booking network. 284 of them describe a stay in the last 2 years and are the ones counted here; the rest were 167 older, 77 in other languages, 305 with a score but no words and 15 about the restaurant rather than a stay.
- The hotel replied to 41 of its 200 newest Google reviews.
- 44 in every 100 reviews thank a staff member by name.
- 11 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.