The Dixon, Tower Bridge, Autograph Collection
4-star hotel · London, London
Long Weekend score
StrongNo serious reports. in 258 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 92% of London hotels
- 80% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 92% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 80% of guest comments are praise. 487 praise, 120 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $344 a nighttypical for two, before tax · from $179
- 6 min walkto Tower Bridge
- 258 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 6 min walk to Tower Bridge432 m by road
- Location121 praise · 3 complain
- Beds29 praise · 4 complain
Against
- On a main road: Tooley Street24 m from the building
- Room sizecomplaints falling: 18.4 in 100 a year ago, 5.5 now19 complain · 18 praise
- Value12 complain · 8 praise
- Heating and air conditioningcomplaints falling: 13.2 in 100 a year ago, 6.4 now19 of 258 guests
- Complaints the hotel left unresolved17 of 258 guests
What guests reported
What guests say
258 reviews from the last 2 years. Most praised: staff (164 guests). Weakest: room size, where 19 of the 37 who mention it complain.
Location1213Strength
The rooms are fabulous and it is an easy walk to anywhere in the Tower Bridge location.
Google, November 2025, rated 5/5 by this guest
The hotel is well situated and the rooms are great.
Tripadvisor, August 2026, rated 5/5 by this guest
Location is in a good area, but you still have to walk quite far to nearest attraction.
Tripadvisor, September 2026, rated 4/5 by this guest
Beds294Strength
Great room amazing beds with even better pillows.
Google, April 2026, rated 5/5 by this guest
Very clean, comfortable bed, great location.
Booking network, January 2026, rated 6/10 by this guest
The pillows were unfortunately quite uncomfortable — they felt as though they were filled with candy floss.
Booking network, November 2025, rated 8/10 by this guest
Staffcomplaints rising: 2.6 in 100 a year ago, 13.2 now16430Mostly good
Excellent staff throughout the hotel, naturally friendly and helpful
Booking network, November 2025, rated 9/10 by this guest
Excellent service and a very smart and classy hotel.
Google, February 2026, rated 5/5 by this guest
I only wish the staff at the bar was friendly 🙄
Google, June 2026, rated 5/5 by this guest
Food184Mostly good
The food was good at the cafe and we enjoyed the decor and history.
Google, January 2026, rated 5/5 by this guest
Fantastic interior and design of the hotel lobby and facilities, food and drinks well worth the mention.
Tripadvisor, September 2026, rated 5/5 by this guest
When we stopped in, their signature cocktail was out of stock and the drinks we did try were underwhelming.
Google, December 2025, rated 5/5 by this guest
Breakfastcomplaints rising: 2.6 in 100 a year ago, 4.5 now4111Mostly good
The room was very comfortable and breakfast had good vegetarian options
Tripadvisor, August 2026, rated 4/5 by this guest
Breakfast was good in a sunfilled room.
Booking network, August 2026, rated 8/10 by this guest
Didn't dine there as breakfast was very expensive at £24 each.
Booking network, August 2026, rated 9/10 by this guest
Quiet at nightcomplaints rising: 0.0 in 100 a year ago, 3.6 now238Mostly good
The room was so cozy, quiet, and clean - the bathroom was gorgeous and had a great bath tub that I could actually be fully submerged in haha and the staff was super helpful whenever we needed anything at all ❤️
Google, February 2026, rated 5/5 by this guest
Stayed in a basement room which was exceptionally quiet and decently cool but not much space.
Tripadvisor, September 2026, rated 4/5 by this guest
Would be great if it wasn't so loud!
Google, December 2025, rated 1/5 by this guest
Cleanlinesscomplaints rising: 0.0 in 100 a year ago, 6.8 now4115Mostly good
Staff are friendly and the room is clean and quiet.
Google, March 2026, rated 5/5 by this guest
Room was clean and modern - really comfortable bed.
Booking network, April 2026, rated 10/10 by this guest
I found dust under the bed and units.
Booking network, January 2026, rated 7/10 by this guest
Room condition2010Mostly good
The room is nice and modern, pity no bathtub as the bathroom is surprisingly big.
Google, March 2026, rated 5/5 by this guest
Recently renovated, carpet-free rooms are adequately sized.
Google, September 2026, rated 4/5 by this guest
Old and stylish, room modern, a little tired but had everything we wanted.
Booking network, March 2026, rated 8/10 by this guest
Views44Split
First they put us in basement room 4 with a view to a wall with dumpsters in front of the windows (the dumpsters were moved down the sidewalk later).
Google, August 2026, rated 1/5 by this guest
No great views for us this time.
Google, August 2025, rated 4/5 by this guest
The room also had really good views from the 6th floor.
Google, September 2026, rated 5/5 by this guest
Room sizecomplaints falling: 18.4 in 100 a year ago, 5.5 now1819Split
While the rooms are a little on the small side, they’re well laid out and very comfortable.
Google, August 2026, rated 5/5 by this guest
Rooms were smaller than anticipated but still comfortable.
Booking network, June 2026, rated 10/10 by this guest
Great value, staff and breakfast
Booking network, January 2026, rated 9/10 by this guest
Value812Split
Very expensive at £389 for 1 night in a small/standard room
Booking network, September 2025, rated 8/10 by this guest
I paid on average over £370/night for nothing notably above average.
Google, September 2025, rated 4/5 by this guest
Location,staff, facilities, cleanliness, food
Booking network, April 2026, rated 10/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,025 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 19 of 258 reviews.
Heating and air conditioningcomplaints falling: 13.2 in 100 a year ago, 6.4 now19 of 2581 in 14 reviews
Heating system in room didn’t work, stuck on hot.
Booking network, March 2026, rated 4/10 by this guest
We were there on a particularly hot week/end, and the rooms didn’t have proper AC, so our room was very warm.
Google, May 2026, rated 3/5 by this guest
Complaints the hotel left unresolved17 of 2581 in 15 reviews
The answered my complains denying the truth
Tripadvisor, August 2026, rated 1/5 by this guest
Instead of being helpful, she immediately insinuated I had not left the shirt and offered no help to look for it - one excuse after another.
Google, April 2026, rated 2/5 by this guest
Problems in the bathroom8 of 2581 in 32 reviews
Shower was somewhat weak but otherwise all excellent
Booking network, April 2026, rated 10/10 by this guest
Water pressure in shower is poor
Google, April 2026, rated 4/5 by this guest
Unexpected charges and refunds7 of 2581 in 37 reviews
They took payment without my knowledge for the room, that had already been paid for through booking.com !
Booking network, October 2025, rated 1/10 by this guest
The hotel blocked a deposit not only for the room but also wrongly for another room and it tooks approx 2 weeks to release it although it was promised at check-out to be release in 1-2 days.
Booking network, May 2026, rated 5/10 by this guest
Something broken in the room7 of 2581 in 37 reviews
We had trouble with the AC in one of our rooms, it was fixed and then stopped working again.
Google, August 2025, rated 5/5 by this guest
A slow check-incomplaints rising: 0.0 in 100 a year ago, 2.7 now6 of 2581 in 43 reviews
My room wasn’t ready when I arrived but I hung out in the bar area for brunch and Lina took excellenct care of me.
Tripadvisor, August 2026, rated 5/5 by this guest
Second time checking in took forever, then something went wrong in their system and we had to start over.
Google, January 2026, rated 2/5 by this guest
Serious reports
None found in 258 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: restaurant (6), bar (5).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$344 is a typical night, from 304 dates checked in the coming year.
Weekends cost 15% less than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $246Dearest month: Jun 2027, $440
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$297
- Booking.com$297
- expedia.co.uk$297
- h-en.reserving.com$297
- Hotels.com$297
- kayak.co.uk$297
- Vio.com$297
- qantas.com$297
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Tower Bridge is 432 m away by road, about 6 minutes on foot. There are 9 bars or clubs within 200 metres.
- Nearest main road: Tooley Street24 m
- Nearest shop: Krystal Express1 min walk107 m by road
- Tower Bridge6 min walk432 m by road
- Nearest station: London Bridge9 min walk697 m by road
- Big Ben3.9 km
- The British Museum4.5 km
- Buckingham Palace5.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 20 to 58 m².
- Twin Room20 m²Sleeps 2
- King Room20 m²Sleeps 2
- Executive Room, 1 King Bed24 m²Sleeps 2
- Superior King Room25 m²Sleeps 2
- Executive guest room with king bed26 m²Sleeps 2
- Junior Suite30 m²Sleeps 31 super-king bedBathtub in its photos
The other 3 room types
- Suite, 1 King Bed with Sofa bed36 m²Sleeps 4
- King Suite38 m²Sleeps 4Bathtub in its photos
- Two-Bedroom Family Suite58 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 92% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
23 Google reviewers ticked "Quiet", yet 8 guests complain about noise, and Tooley Street runs 24 m away.
If value matters to you
Here, 12 of the 20 guests who mention value complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
258 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 700 most recent reviews from Google, Tripadvisor and the Booking network. 258 of them describe a stay in the last 2 years and are the ones counted here; the rest were 136 older, 28 in other languages, 237 with a score but no words and 41 about the restaurant rather than a stay.
- The hotel replied to 104 of its 200 newest Google reviews.
- 28 in every 100 reviews thank a staff member by name.
- 22 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.