Novotel London Bridge
4-star hotel · London, London
Long Weekend score
GoodNo serious reports. in 295 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 62% of London hotels
- 86% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 62% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 86% of guest comments are praise. 656 praise, 105 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $314 a nighttypical for two, before tax · from $172
- 5 min walkto Borough High Street (West) station
- 295 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceBorough High Street (West) is 411 m away
- Location193 praise · 3 complain
- Staff145 praise · 22 complain
- Cleanliness104 praise · 16 complain
- Breakfast80 praise · 13 complain
Against
- On a main road: Southwark Bridge Road17 m from the building
- Problems in the bathroom17 of 295 guests
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: location (193 guests). Weakest: beds, where 13 of the 31 who mention it complain.
Location1933Strength
Great breakfast, excellent location, and all the services you need for a comfortable stay.
Google, August 2026, rated 5/5 by this guest
Location excellent, room comfortable and a very nice breakfast.
Booking network, May 2026, rated 9/10 by this guest
Not as close to London Bridge as I expected!
Google, September 2026, rated 4/5 by this guest
Staff14522Strength
The staff were very friendly, attentive, and professional.
Google, October 2026, rated 4/5 by this guest
Reception staff were very friendly and helpful.
Booking network, June 2026, rated 9/10 by this guest
Some few staff were not courteous, were actually rude.
Booking network, May 2026, rated 6/10 by this guest
Cleanliness10416Strength
Clean and comfy with nice extras in the room.
Google, September 2026, rated 5/5 by this guest
The rooms were aveage sized but clean.
Booking network, June 2026, rated 9/10 by this guest
Room appeared very dusty and never vaccumed during stay.
Booking network, April 2026, rated 8/10 by this guest
Breakfast8013Strength
Breakfast was decent too, with both continental and English options available.
Google, April 2026, rated 4/5 by this guest
Extensive and delicious breakfast buffet.
Google, May 2026, rated 4/5 by this guest
Breakfast is a bit pricey.
Booking network, March 2026, rated 10/10 by this guest
Food204Mostly good
Best hotel, best staff, food is fab and cocktails are on point.
Google, August 2026, rated 5/5 by this guest
If you come late and have to grab a bite - there is always good 24/7 pizza directly in the hotel restaurant.
Booking network, August 2026, rated 9/10 by this guest
Dark rooms; food in the restaurant
Booking network, July 2026, rated 6/10 by this guest
Room size379Mostly good
Rooms was a good size, and comfortable.
Booking network, September 2026, rated 8/10 by this guest
The room was clean spacious and comfy.
Tripadvisor, October 2025, rated 5/5 by this guest
Executive queen room felt crammed for 4 people lighting was very poor especially in the bathroom.
Booking network, April 2026, rated 6/10 by this guest
Quiet at night228Mostly good
Quiet but well located street close to a bus stop and London Bridge station (underground and trains ), right next to Borough Market and Tate Modern.
Tripadvisor, April 2026, rated 5/5 by this guest
Rooms were modern and quiet, I had a great night's sleep.
Google, June 2026, rated 5/5 by this guest
The room for three people is a good size and well soundproofed from outside noise, although we could hear the elevator as our room was close by.
Google, April 2026, rated 5/5 by this guest
Value177Mostly good
Excellent location, certainly not the cheapest, but considering the amenities, location, and breakfast, I think it's money well spent!
Google, July 2026, rated 5/5 by this guest
Great value for money and great location
Booking network, August 2026, rated 9/10 by this guest
Expensive for fairly standard room
Booking network, July 2026, rated 8/10 by this guest
Room condition2010Mostly good
A lovely stay in a modern and comfortable hotel in a great location!
Booking network, March 2026, rated 9/10 by this guest
Modern, clean with nice staff, location
Booking network, September 2026, rated 8/10 by this guest
It can do a little bit of renovation aesthetically.
Booking network, September 2026, rated 8/10 by this guest
Beds1813Split
Bed uncomfortable - springs popped up all over mattress
Booking network, March 2026, rated 8/10 by this guest
Sleeper couch bed was poor, and not enough milk and coffee.
Booking network, April 2026, rated 8/10 by this guest
The mattress was not comfortable
Booking network, August 2026, rated 9/10 by this guest
Too few mentions to judge: views and pool.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,577 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 17 of 295 reviews.
Problems in the bathroom17 of 2951 in 17 reviews
Just i vårt fall var toaletten trasig och lät högt en av nätterna då vi var där vilket gjorde att det inte blev så mycket sömn för min del.
Booking network, April 2026, rated 7/10 by this guest
the shower drain was rather blocked so a shower more than a few minutes started to spill onto the bathroom floor
Booking network, May 2026, rated 7/10 by this guest
Heating and air conditioning10 of 2951 in 30 reviews
Room was unbearably warm and housekeeping was lacking.
Google, May 2026, rated 4/5 by this guest
Brak klimatyzacji w obiekcie to w XXI wieku i przy tej cenie za noc jest poprostu czymś niedopuszczalnym!!!
Booking network, June 2026, rated 5/10 by this guest
Complaints the hotel left unresolved9 of 2951 in 33 reviews
They sent 2 people to fix it and it still didn’t work.
Booking network, May 2026, rated 1/10 by this guest
Shower did not rinse and nobody could help us before we left.
Booking network, July 2026, rated 9/10 by this guest
Something broken in the room8 of 2951 in 37 reviews
The safe was not working either
Google, August 2026, rated 3/5 by this guest
For an executive room at this price, the room was rather small, the TV did not work on the last day, the bathroom had issues on the first day, the lift was very slow, and although the breakfast was of good quality, the selection was limited.”
Tripadvisor, August 2025, rated 3/5 by this guest
Unexpected charges and refunds6 of 2951 in 49 reviews
On check in charged us too much !
Tripadvisor, March 2026, rated 4/5 by this guest
Booking advertised room I selected as room with city view, but after I arrived I been told that this kind of rooms don’t have a city view.After I showed my booking lady at desk agreed that it was advertised wrong and asked me to pay extra 25£ a night for a city view.I ended up paying £300 a night
Booking network, September 2026, rated 8/10 by this guest
Not as shown or booked5 of 2951 in 59 reviews
In reality it is a small room with a small sofa bed that really isn’t suitable for 4.
Booking network, July 2026, rated 6/10 by this guest
Serious reports
None found in 295 reviews.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (14), bar (3), event space (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$314 is a typical night, from 296 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $201Dearest month: Jun 2027, $427
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- pilotplans.com$270
- stayforlong.co.uk$290
- skyscanner.net$291
- Vio.com$292
- deals.etrip.net$292
- deals.goseek.com$294
- deals.dealbase.com$294
- evendo.com$297
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Borough High Street (West) station is 411 m away by road, about 5 minutes on foot. There are 12 bars or clubs within 200 metres.
- Nearest main road: Southwark Bridge Road17 m
- Nearest shop: JSK News3 min walk202 m by road
- Nearest station: Borough High Street (West)5 min walk411 m by road
- Tower Bridge23 min walk1.7 km by road
- Big Ben2.5 km
- The British Museum3.2 km
- Buckingham Palace3.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 25 to 46 m².
- Executive Premium Queen Room with One Queen Bed and One Double Sofa Bed25 m²Sleeps 4
- Superior Queen Room with One Queen Bed and One Single Sofa Bed25 m²Sleeps 3
- Superior Premium Queen Room with One Queen Bed and One Double Sofa Bed25 m²Sleeps 4
- Superior Queen Room with Sofa Bed - Mobility Access25 m²Sleeps 3
- Executive Queen Room with One Queen Bed and One Double Sofa Bed25 m²Sleeps 4Bathtub in its photos
- Superior Room, 1 Queen Bed with Sofa bed, Accessible25 m²Sleeps 3
The other 5 room types
- Premium Room, 1 Queen Bed with Sofa bed (Executive)25 m²Sleeps 4
- Legendary King Room (Claude Makelele)25 m²Sleeps 4
- Queen Suite with Queen Bed and Sofa Bed46 m²Sleeps 4
- Suite, 1 Queen Bed with Sofa bed46 m²Sleeps 4
- Room, 1 Queen BedNot statedSleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 62% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
43 Google reviewers ticked "Quiet", yet 8 guests complain about noise, and Southwark Bridge Road runs 17 m away.
If beds matters to you
Here, 13 of the 31 guests who mention beds complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
295 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 885 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 47 older, 148 in other languages, 391 with a score but no words and 4 about the restaurant rather than a stay.
- The hotel replied to 175 of its 200 newest Google reviews.
- 5 in every 100 reviews thank a staff member by name.
- 16 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.