Hotel Balilla
3-star hotel · Esquilino, Rome
Long Weekend score
Good1 serious report in 162 reviews: harassment or discrimination
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 44% of Rome hotels
- 86% of guest comments are praise
- 87% of guest photos show no damage
How this score is made
- Rated higher than 44% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 86% of guest comments are praise. 338 praise, 54 complain. Counts for 30% of the score.
- 87% of guest photos show no damage. 52 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $238 a nighttypical for two, before tax · from $111
- 3 min walkto Santa Bibiana station
- 162 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceSanta Bibiana is 208 m away
- Staff115 praise · 19 complain
- Location71 praise · 3 complain
- Cleanliness67 praise · 6 complain
- Quiet at night29 praise · 2 complain
Against
- Complaints the hotel left unresolvedcomplaints falling: 8.7 in 100 a year ago, 4.3 now11 of 162 guests
- Unpleasant surroundings10 of 162 guests
- Unexpected charges and refundscomplaints falling: 7.6 in 100 a year ago, 1.4 now8 of 162 guests
- Problems in the bathroom7 of 162 guests
What guests reported
What guests say
162 reviews from the last 2 years. Most praised: staff (115 guests). Weakest: breakfast, where 13 of the 29 who mention it complain.
Value190Strength
Definitely great value for money, would return anytime.
Booking network, March 2025, rated 10/10 by this guest
Nice hotel with a nice price!
Booking network, March 2025, rated 10/10 by this guest
Location713Strength
We booked this hotel for a sightseeing trip to Rome, as it's close to the Manzoni metro station, with easy access to buses and the metro for exploring the city.
Google, March 2026, rated 5/5 by this guest
Convinent location and in a great part of town
Booking network, September 2026, rated 9/10 by this guest
Quiet at night292Strength
We enjoyed our room, it was clean and cleaned every day, there were blackout curtains, which was very important for us, it was also very quiet and we slept well.
Google, July 2026, rated 5/5 by this guest
The location is great, within walking distance of Termini station, very close to metro stations, a quiet and beautiful place.
Google, August 2026, rated 5/5 by this guest
Close to road so not that quiet
Booking network, August 2025, rated 8/10 by this guest
Cleanlinesscomplaints rising: 0.0 in 100 a year ago, 8.6 now676Strength
Minimal rooms, good cleanliness, kettle in the rooms, uncomfortable beds, small cup too close to the wall, inefficient heating due to air conditioning.
Google, January 2026, rated 3/5 by this guest
The room is clean and tidy, the bed is comfortable, and the sound insulation effect is also good.
Google, December 2025, rated 5/5 by this guest
The room wasnt clean at all, pretty dirty actually.
Booking network, November 2025, rated 3/10 by this guest
Staffcomplaints falling: 15.2 in 100 a year ago, 7.1 now11519Strength
The staff were lovely and the breakfast was generous.
Google, October 2025, rated 5/5 by this guest
Welcoming and friendly staff.
Booking network, April 2026, rated 9/10 by this guest
Hotel staff was dismissive regarding having no hot water.
Booking network, April 2026, rated 5/10 by this guest
Room size103Mostly good
Clean and spacious room with air conditioning.
Booking network, June 2026, rated 10/10 by this guest
Good location, clean, nice hotel, spacious room
Booking network, May 2026, rated 8/10 by this guest
Beds118Split
The beds creak and the mattresses are not comfortable!
Booking network, July 2026, rated 8/10 by this guest
Room was quite small and bed not the most comfortable.
Booking network, December 2024, rated 8/10 by this guest
I suggest spending the extra money to have water in your fridge, comfortable pillows, nice blankets, and a more comfortable bed.
Booking network, May 2025, rated 6/10 by this guest
Breakfastcomplaints rising: 5.4 in 100 a year ago, 11.4 now1613Split
The breakfast was very basic.
Booking network, March 2026, rated 5/10 by this guest
Excellent location , great breakfast, friendly and helpful staff particularly Upul
Booking network, April 2026, rated 10/10 by this guest
Delicious breakfast, extraordinary cappuccino, croissants, and a selection of other treats.
Google, July 2026, rated 5/5 by this guest
Too few mentions to judge: room condition, views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 330 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 11 of 162 reviews.
Complaints the hotel left unresolvedcomplaints falling: 8.7 in 100 a year ago, 4.3 now11 of 1621 in 15 reviews
We asked the staff for help, but the hotel didn't even have a kettle.
Booking network, October 2025, rated 7/10 by this guest
Despite speaking with the staff, no changes were made to our room.
Google, October 2025, rated 1/5 by this guest
Unpleasant surroundings10 of 1621 in 16 reviews
The neighborhood was not the best.
Booking network, September 2025, rated 8/10 by this guest
Unexpected charges and refundscomplaints falling: 7.6 in 100 a year ago, 1.4 now8 of 1621 in 20 reviews
I stayed at this hotel for four days and, after leaving a positive review on Booking.com, the hotel demanded 55 euros from me, accusing me of damaging the bedside lamp and the bin, and soiling the bed – completely untrue claims.
Google, March 2025, rated 3/5 by this guest
Additionally, when I requested a refund through the booking platform, the hotel refused, and I had to provide proof of my stay to receive my money back.
Google, March 2025, rated 1/5 by this guest
Problems in the bathroom7 of 1621 in 23 reviews
Hot water wasn’t working for 2 days
Booking network, December 2025, rated 9/10 by this guest
The shower was small and the doors didn't close properly so water would shoot out onto the floor.
Booking network, May 2025, rated 8/10 by this guest
Mould or damp4 of 1621 in 40 reviews
there is MOLD in the bathroom, on the ceiling and on the walls!
Google, January 2026, rated 2/5 by this guest
The staff was very friendly, but although room number 102 was clean, we found mold and a strong musty smell in the bathroom.
Google, November 2024, rated 3/5 by this guest
Heating and air conditioning4 of 1621 in 40 reviews
You definitely need to turn the air conditioning on full blast and leave it on when you leave because otherwise, it's freezing.🌡
Google, June 2025, rated 5/5 by this guest
The owner seemed fine until we left a review on booking in regards to how cold it was in the room and the fact that the air conditioning can only do so much, nothing out of the ordinary, nothing that bad, pictures will be provided below.
Google, February 2025, rated 1/5 by this guest
Serious reports
1 in 162 reviews, most common first. Shown beside the score, never averaged into it.
Harassment or discrimination1 of 162 reviews
After sending a first comment, they sent me a very racist message towards the French "Try to be more polite because you are still French"!!
Tripadvisor, February 2025, rated 3/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
8 of the 60 guest photos we checked show damage or dirt (13%).
Guest photos showing damage or dirt8 of 6013%
Of 60 guest photos, 8 show damage or dirt: building work in 5, crowding in 2 and peeling paint or cracks in 1. Of the hotel's own 38, 1 do.
What it advertises, against the photos
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$238 is a typical night, from 293 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $148Dearest month: Mar 2027, $240
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$116
- Priceline$118
- qantas.com$127
- Trip.com$128
- Booking.com$137
- expedia.it$147
- Hotels.com$147
- accommodation.edreams.it$147
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Santa Bibiana station is 208 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest station: Santa Bibiana3 min walk208 m by road
- Nearest shop: Hassan3 min walk240 m by road
- Nearest main road: Circonvallazione Tiburtina520 m
- The Colosseum27 min walk2.0 km by road
- The Trevi Fountain2.9 km
- The Pantheon3.5 km
- St. Peter's Basilica5.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
4 room types, from 15 to 25 m².
- Single Room15 m²Sleeps 1
- Double or Twin Room20 m²Sleeps 3
- Triple Room23 m²Sleeps 31 Twin bed + 1 Queen bed + 3 Twin bed
- Quadruple Room25 m²Sleeps 42 Twin bed + 1 Queen bed + 4 Twin bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.9 out of 10. 44% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
If breakfast matters to you
Here, 13 of the 29 guests who mention breakfast complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
162 reviews counted · 98 photos checked · updated 11 October 2026
- We collected this hotel's 858 most recent reviews from Google, Tripadvisor and the Booking network. 162 of them describe a stay in the last 2 years and are the ones counted here; the rest were 121 older, 283 in other languages and 292 with a score but no words.
- The hotel replied to 174 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 98 photos: the first 38 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.