Arize Hotel Sukhumvit
4-star hotel · Phrom Phong, Bangkok
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 23% of Bangkok hotels
- 73% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 23% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 73% of guest comments are praise. 336 praise, 122 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $54 a nighttypical for two, before tax · from $52
- 3 min walkto the nearest station
- 220 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 244 m away
- Location134 praise · 2 complain
Against
- Room condition30 complain · 5 praise
- Breakfastcomplaints rising: 9.0 in 100 a year ago, 13.8 now24 complain · 23 praise
- Quiet at nightcomplaints rising: 3.8 in 100 a year ago, 6.9 now11 complain · 10 praise
- Wi-Ficomplaints falling: 9.0 in 100 a year ago, 4.6 now16 of 220 guests
- Problems in the bathroom14 of 220 guests
What guests reported
What guests say
220 reviews from the last 2 years. Most praised: location (134 guests). Weakest: room condition, where 30 of the 35 who mention it complain.
Location1342Strength
The location is good where is near Phrom Phong (BTS).
Booking network, August 2026, rated 7/10 by this guest
It's close to Emporium, so it's convenient for shopping and dining.
Google, April 2026, rated 3/5 by this guest
Beds153Mostly good
Modern, not worn, with a good bathroom, very good air conditioning, good Wi-Fi, a small refrigerator, a good desk, and a rather soft bed (perfect for me).
Google, July 2026, rated 5/5 by this guest
The bed was incredibly comfortable; we slept like babies every night.
Booking network, August 2026, rated 10/10 by this guest
The bed wasn't particularly comfortable.
Google, December 2024, rated 3/5 by this guest
Staffcomplaints falling: 9.0 in 100 a year ago, 5.7 now6017Mostly good
The service was good, everything was great.
Google, November 2025, rated 5/5 by this guest
Good location, nice staff.
Booking network, October 2025, rated 7/10 by this guest
Poor customer service, nobody taking care OR reply to my message and calls.
Booking network, March 2026, rated 8/10 by this guest
Cleanliness3814Mostly good
Room is great and spacious but more importantly it was clean!
Google, October 2025, rated 5/5 by this guest
And the cleaner wake me up every morning even if the do not disturb sign was up.
Booking network, January 2026, rated 7/10 by this guest
Inside the room, the air conditioner was quite dusty, appearing not to have been cleaned properly.
Google, March 2026, rated 1/5 by this guest
Value3212Mostly good
The room was worth the price.
Google, September 2026, rated 5/5 by this guest
Location is good and staffs were very helpful room is clean worth to stay.
Booking network, August 2026, rated 9/10 by this guest
The equipment was very old, not worth the price.
Google, August 2025, rated 2/5 by this guest
Room sizecomplaints rising: 2.3 in 100 a year ago, 6.9 now199Mostly good
Our room with two bedrooms and bathrooms was great size but needs renovations.
Tripadvisor, January 2026, rated 3/5 by this guest
Bigger rooms cheap price they need a bit of work free mini bar in fridge
Booking network, February 2025, rated 6/10 by this guest
The room was rather old and small, but the advantage was the strong shower pressure and consistent hot water.
Google, November 2025, rated 4/5 by this guest
Breakfastcomplaints rising: 9.0 in 100 a year ago, 13.8 now2324Split
No walk in shower breakfast was not good not a good selection of food and no fresh fruit over all not a good standard of hotel
Booking network, April 2026, rated 2/10 by this guest
Breakfast not many choice, reception less staffs , 2 bed rooms have no socket (family room)
Booking network, August 2026, rated 7/10 by this guest
The breakfast was limited.
Booking network, August 2026, rated 7/10 by this guest
Quiet at nightcomplaints rising: 3.8 in 100 a year ago, 6.9 now1011Split
Furthermore, we experienced construction noise every night, which unfortunately interfered with our sleep.
Google, December 2025, rated 3/5 by this guest
The corridors are not air-conditioned, the TV has one of the fewest channels on my travels, my aircon was noisy, the toilet's very basic, and the door doesn't self-close.
Google, January 2026, rated 2/5 by this guest
Could be a little noisy at night
Booking network, August 2026, rated 8/10 by this guest
Room condition530Weak spot
The WiFi didn't work, and the TV was an old model.
Google, March 2026, rated 1/5 by this guest
Getting very slightly worn compared with my last visit
Booking network, May 2026, rated 9/10 by this guest
Good location, friendly staff, a bit run down but value for money.
Google, September 2026, rated 3/5 by this guest
Too few mentions to judge: pool, food and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,061 Google ratings
Problems guests raised
Raised most: wi-Fi, in 16 of 220 reviews.
Wi-Ficomplaints falling: 9.0 in 100 a year ago, 4.6 now16 of 2201 in 14 reviews
Overall good value for money.
Booking network, July 2026, rated 8/10 by this guest
Bit problem with Wifi, many times lost connection.
Google, September 2025, rated 5/5 by this guest
Problems in the bathroom14 of 2201 in 16 reviews
It was not possible to take shower.
Booking network, July 2026, rated 3/10 by this guest
Shower must be held by hand as the wall fixture was may e working once upon a time.
Booking network, December 2025, rated 3/10 by this guest
Something broken in the roomcomplaints rising: 3.8 in 100 a year ago, 6.9 now11 of 2201 in 20 reviews
The wall paint worn off, broken furniture, light switch does not work.
Google, August 2025, rated 1/5 by this guest
The hairdryer was broken.
Google, January 2025, rated 4/5 by this guest
Heating and air conditioning10 of 2201 in 22 reviews
Ac slow to turn on rooms very basic
Booking network, March 2026, rated 1/10 by this guest
The air conditioning was inconsistent, fluctuating between hot and cold, and never maintained a constant temperature.
Google, November 2025, rated 3/5 by this guest
Complaints the hotel left unresolved8 of 2201 in 28 reviews
Management tried to brush it off as a "housekeeping mix-up for checkout," which is ridiculous for 1:00 AM.
Tripadvisor, August 2026, rated 1/5 by this guest
A hotel engineer came to fix it three times but it made no difference.
Booking network, February 2025, rated 8/10 by this guest
Not as shown or booked7 of 2201 in 31 reviews
I booked a suite on October 26, 2024, but the room I received didn't match the pictures shown on the Agoda app.
Google, October 2024, rated 3/5 by this guest
Overpriced and the pictures on Booking are not reflecting the reality.
Booking network, July 2025, rated 2/10 by this guest
Serious reports
6 in 220 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard3 of 220 reviews
When charging a regular phone, the outlet flashes electricity when plugged in, and the cord gets extremely hot after a short time, so I quickly unplugged it – it was quite alarming.
Google, August 2026, rated 3/5 by this guest
Someone fell ill1 of 220 reviews
The breakfast makes us sick .
Google, June 2025, rated 4/5 by this guest
Something stolen1 of 220 reviews
I stayed at your hotel in Sri Racha and was robbed in my room.
Google, February 2025, rated 1/5 by this guest
Harassment or discrimination1 of 220 reviews
just because i’m not caucasian and look like china chinese they started treated me with less kindness.
Google, July 2025, rated 4/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: dirty surfaces in 4, stains in 2 and mould or damp in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (3), restaurant (10), bathtub (2).
The hotel says it has no hot tub.
Price, place and rooms
Price
$54 is a typical night, from 304 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $53Dearest month: Jan 2027, $59
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$53
- gha.hopenapi.com$54
- Agoda$61
- Vio.com$61
- hotelscombined.co.th$61
- deals.goseek.com$61
- deals.etrip.net$61
- hutchgo.com$63
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 244 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven1 min walk36 m by road
- Nearest main road: Sukhumvit Road117 m
- Nearest station3 min walk244 m by road
- Khao San Road9.6 km
- The Grand Palace10.4 km
- Chatuchak Market10.9 km
- Wat Arun11.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
19 room types, from 25 to 71 m².
- Superior Room25 m²Sleeps 31 Queen bed + 2 Twin bed
- Superior Double Room25 m²Sleeps 2Bathtub
- Deluxe Room34 m²Sleeps 31 Queen bed + 2 Twin bedBathtub
- Deluxe Twin Room35 m²Sleeps 3Bathtub
- Deluxe Premier36 m²Sleeps 31 super-king bedBathtub
- Deluxe Corner37 m²Sleeps 31 Queen bedBathtub
The other 13 room types
- Executive Double Room42 m²Sleeps 2Bathtub
- Twin Room42 m²Sleeps 3Bathtub
- Executive Room45 m²Sleeps 31 super-king bed
- One Bedroom Junior45 m²Sleeps 3Bathtub
- Large Twin Room46 m²Sleeps 3
- One Bedroom Premium46 m²Sleeps 3
- One Bedroom Executive47 m²Sleeps 3Bathtub
- Executive Family Room - 2Bedrooms71 m²Sleeps 61 King bed + 2 Twin bedBathtub
- Executive Family Room71 m²Sleeps 62 Twin bed + 1 Queen bedBathtub
- Executive Twin RoomNot statedSleeps 2Bathtub
- Deluxe Corner TwinNot statedSleeps 3Bathtub
- One Bedroom Premium TwinNot statedSleeps 3Bathtub
- Superior Single RoomNot statedSleeps 2Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.7 out of 10. Only 23% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
20 Google reviewers ticked "Quiet", yet 11 guests complain about noise.
Trip.com rates it 86 out of 100 and Booking network rates it 77. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 30 of the 35 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
220 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 897 most recent reviews from Google, Tripadvisor and the Booking network. 220 of them describe a stay in the last 2 years and are the ones counted here; the rest were 62 older, 159 in other languages, 455 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 14 of its 200 newest Google reviews.
- 2 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.