Diamond City Hotel
3-star hotel · Ratchathewi, Bangkok
Long Weekend score
Strong1 serious report in 143 reviews: someone fell ill
- 78% of guest comments are praise
- 88% of guest photos show no damage
How this score is made
- 78% of guest comments are praise. 189 praise, 52 complain. Counts for 60% of the score.
- 88% of guest photos show no damage. 53 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $33 a nighttypical for two, before tax · from $26
- 9 min walkto the nearest station
- 143 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 694 m away
- Staff102 praise · 4 complain
- Location35 praise · 1 complain
Against
- Room condition21 complain · 1 praise
- Room size5 complain · 5 praise
- Not as shown or bookedcomplaints rising: 2.3 in 100 a year ago, 9.0 now10 of 143 guests
- Problems in the bathroom10 of 143 guests
- Something broken in the room10 of 143 guests
What guests reported
What guests say
143 reviews from the last 2 years. Most praised: staff (102 guests). Weakest: room condition, where 21 of the 22 who mention it complain.
Location351Strength
Well located in the center of all Bangkok's attractions.
Google, November 2025, rated 5/5 by this guest
Location: Centrally located, near Siam, MBK, and the BTS.
Google, August 2026, rated 5/5 by this guest
Staff1024Strength
The staff are respectful and attentive.
Google, September 2026, rated 5/5 by this guest
What a heart warming way to be welcomed into a country.
Google, October 2025, rated 5/5 by this guest
The service was terrible.
Google, July 2026, rated 1/5 by this guest
Value145Mostly good
Great value for your money.
Tripadvisor, March 2026, rated 5/5 by this guest
Good value for money—would definitely recommend!"
Tripadvisor, May 2025, rated 5/5 by this guest
Cleanlinesscomplaints rising: 2.3 in 100 a year ago, 11.0 now2712Mostly good
The room was clean and well-equipped.
Google, July 2026, rated 5/5 by this guest
The facility is beautiful and clean.
Google, June 2026, rated 5/5 by this guest
Everything is dirty and old.
Google, December 2025, rated 1/5 by this guest
Breakfast54Split
Breakfast must improve with different menu
Google, January 2026, rated 5/5 by this guest
No vegetarian breakfast options except for Steam Rice.
Google, September 2025, rated 3/5 by this guest
The staff and owner are very polite, there’s a 7-Eleven nearby, and the breakfast is nice.
Google, October 2025, rated 5/5 by this guest
Room size55Split
The room is small, the TV only has 10 channels and you can't watch anything, there's no sound, and the lights in the room are unreliable—sometimes they work, sometimes they don't.
Google, May 2026, rated 1/5 by this guest
The room was small and the electrical system was old
Google, April 2026, rated 4/5 by this guest
Rooms are small but okay for people that don’t stay that long in the hotel.
Google, August 2025, rated 3/5 by this guest
Room condition121Weak spot
The building is old, but all the women at the front desk are friendly, and one of them speaks Japanese, so I would like to go again if I have the chance.
Google, September 2026, rated 5/5 by this guest
Although it's an older hotel, it's very well maintained and retains a lot of charm.
Google, July 2026, rated 4/5 by this guest
The rooms are a bit old but clean and tidy.
Google, June 2026, rated 4/5 by this guest
Too few mentions to judge: pool, quiet at night, beds, food and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 873 Google ratings
Problems guests raised
Raised most: not as shown or booked, in 10 of 143 reviews.
Not as shown or bookedcomplaints rising: 2.3 in 100 a year ago, 9.0 now10 of 1431 in 14 reviews
The room was smaller than we thought we booked but the staff is nice and the room had enough beds anyway.
Google, August 2026, rated 4/5 by this guest
Problems in the bathroom10 of 1431 in 14 reviews
Our room had this challenge with the bathroom where water will easily escape the shower and make the floors wet.
Google, February 2026, rated 4/5 by this guest
The faucets have a water jet that will caress you rather than wash you.
Google, January 2026, rated 1/5 by this guest
Something broken in the room10 of 1431 in 14 reviews
A very surprising hotel, with opulent decor, but the pool was unusable, as were the electrical outlets in the rooms.
Google, March 2026, rated 4/5 by this guest
The only thing I could say is that the lock was broken, so a staff member always opened the room for me.
Google, January 2026, rated 5/5 by this guest
Mould or damp5 of 1431 in 29 reviews
The electrical system is scary, there is a mold smell in the room and everything is rusty and needs to be replaced.
Google, January 2026, rated 1/5 by this guest
Later found the room covered in mould.
Booking network, August 2025, rated 4/10 by this guest
Unexpected charges and refunds4 of 1431 in 36 reviews
The front desk ask us for security deposit said 500 baht per person total of 1,000 baht it was 02.02.26 3pm then when we check out on 02.06.26 7:15am she said it’s only 500 baht.
Google, February 2026, rated 1/5 by this guest
They charged 1800 baht on checkout because last person in family room was not present during check in, but came later.
Google, January 2026, rated 1/5 by this guest
Serious reports
1 in 143 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 143 reviews
Now both os us is catching a flu.
Google, February 2026, rated 2/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
7 of the 60 guest photos we checked show damage or dirt (12%).
Guest photos showing damage or dirt7 of 6012%
Of 60 guest photos, 7 show damage or dirt: stains in 2, peeling paint or cracks in 2, exposed wiring in 2 and broken fittings in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: restaurant (2), bathtub (2), private balcony (1).
The hotel says it has no hot tub.
Price, place and rooms
Price
$33 is a typical night, from 207 dates checked in the coming year.
Weekends cost 3% more than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $27Dearest month: Feb 2027, $34
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$29
- Priceline$29
- evendo.com$29
- th.bluepillow.com$29
- hutchgo.com$30
- Trip.com$32
- qantas.com$36
- hotels.level.travel$36
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 694 m away by road, about 9 minutes on foot.
- Nearest shop: 7-Eleven2 min walk122 m by road
- Nearest main road: Phetchaburi Road278 m
- Nearest station9 min walk694 m by road
- Khao San Road3.5 km
- The Grand Palace4.8 km
- Wat Arun5.3 km
- Chatuchak Market6.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 25 to 36 m².
- Standard room with Free Snack Bar 24Hrs25 m²Sleeps 41 King bed
- Superior room with Free Snack Bar 24Hrs26 m²Sleeps 41 King bed
- Superior Quadruple Room30 m²Sleeps 42 Double bedBalcony
- Deluxe room with Free Snack Bar 24Hrs32 m²Sleeps 41 King bedBalcony
- Grand Deluxe with Free Snack Bar 24Hrs36 m²Sleeps 41 King bedBalcony
- Family SuiteNot statedSleeps 61 Twin bed + 1 Queen Bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If room condition matters to you
Here, 21 of the 22 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
143 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 400 most recent reviews from Google, Tripadvisor and the Booking network. 143 of them describe a stay in the last 2 years and are the ones counted here; the rest were 153 older, 22 in other languages and 82 with a score but no words.
- The hotel replied to 55 of its 200 newest Google reviews.
- 9 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
