VELA be Bangkok Ratchathewi
4-star hotel · Ratchathewi, Bangkok
Long Weekend score
Mixed1 serious report in 203 reviews: someone fell ill
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 23% of Bangkok hotels
- 73% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 23% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 73% of guest comments are praise. 327 praise, 122 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $59 a nighttypical for two, before tax · from $41
- 10 min walkto the nearest station
- 203 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 718 m away
- Staff96 praise · 12 complain
- Cleanliness75 praise · 8 complain
- Location69 praise · 8 complain
- Value17 praise · 2 complain
Against
- Quiet at night25 complain · 15 praise
- Room size25 complain · 6 praise
- Poolcomplaints falling: 12.7 in 100 a year ago, 2.6 now18 complain · 1 praise
- Problems in the bathroom15 of 203 guests
- Not as shown or booked14 of 203 guests
What guests reported
What guests say
203 reviews from the last 2 years. Most praised: staff (96 guests). Weakest: room size, where 25 of the 31 who mention it complain.
Beds131Strength
The bed was very comfortable with soft linen and the shower had good water pressure.
Google, January 2026, rated 4/5 by this guest
The bed was comfortable, shower drain was a little slow at draining and room had a window but it was covered.
Tripadvisor, October 2024, rated 4/5 by this guest
Cleanliness758Strength
Excellent hotel, small cozy, clean rooms, delicious breakfast.
Google, May 2026, rated 5/5 by this guest
The rooms are large and very clean, with no insects or odors.
Google, September 2026, rated 4/5 by this guest
Underneath beds was very dirty.
Booking network, July 2026, rated 5/10 by this guest
Locationcomplaints falling: 4.8 in 100 a year ago, 2.6 now698Strength
The location is a big plus as its closed to food all day and night.
Google, December 2025, rated 5/5 by this guest
comfy room, location is near bts
Booking network, July 2026, rated 8/10 by this guest
The location was not ideal, took a while in narrow street to get to BTS station.
Booking network, November 2024, rated 7/10 by this guest
Staffcomplaints falling: 7.9 in 100 a year ago, 2.6 now9612Strength
I especially want to highlight Grace's kindness at reception!
Google, November 2025, rated 5/5 by this guest
The hotel is very good, the room is very clean, and the staff is very cooperative.
Booking network, July 2026, rated 10/10 by this guest
The service was terrible.
Google, October 2026, rated 1/5 by this guest
Value172Strength
It was great value for money, and the front desk staff were incredibly helpful.
Google, April 2025, rated 5/5 by this guest
The room was clean, the air conditioning was great, the bathroom was clean with good water pressure, it was easy to get around, and the price was good value.
Google, May 2025, rated 5/5 by this guest
Room condition114Mostly good
Well maintained and up dated.
Booking network, November 2025, rated 10/10 by this guest
The room was new and had all the basic amenities.
Google, May 2026, rated 4/5 by this guest
The room is not the same as photos, it's much older.
Google, November 2025, rated 1/5 by this guest
Breakfast2419Split
Cons are rooms are little small with no cupboards however can be adjusted, no Indian breakfast food.
Google, November 2024, rated 4/5 by this guest
Limited breakfast choice but plenty of places close by for breakfast.
Booking network, February 2025, rated 8/10 by this guest
Breakfast was very limited and would of preferred tea and coffee making facilities in the room
Booking network, April 2025, rated 7/10 by this guest
Quiet at night1525Weak spot
However, soundproofing needs improvement, as noise from the hallway and neighboring rooms was very noticeable.
Google, April 2026, rated 4/5 by this guest
Rooms are not soundproofed and you can hear all the noise from the rest of the hotel.
Google, January 2026, rated 3/5 by this guest
They're rather thin, so it can get noisy, especially if you have a room in the hallway near the elevators.
Google, January 2026, rated 5/5 by this guest
Room size625Weak spot
Good value for money for 1 or 2 nights, as the rooms are quite small.
Google, March 2026, rated 4/5 by this guest
The room is nice but it's a lot smaller then the size they claim, there is no place to open your luggage.
Google, January 2026, rated 2/5 by this guest
The room was too small for us
Booking network, January 2026, rated 7/10 by this guest
Poolcomplaints falling: 12.7 in 100 a year ago, 2.6 now118Weak spot
But the staff are friendly and helpful
Google, December 2025, rated 3/5 by this guest
That, and the swimming pool is really a bathtub with pretensions.
Booking network, January 2025, rated 8/10 by this guest
The rooms are small, the pool is small.
Google, March 2025, rated 4/5 by this guest
Too few mentions to judge: food and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 765 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 15 of 203 reviews.
Problems in the bathroom15 of 2031 in 14 reviews
No extra bed available, water is not hot enough.
Google, November 2025, rated 4/5 by this guest
And we didn‘t had warm water in the bathroom.
Booking network, December 2025, rated 6/10 by this guest
Not as shown or booked14 of 2031 in 14 reviews
We felt it didn't match the description that made us book.
Booking network, November 2024, rated 8/10 by this guest
Room and property smaller than photos make it look.
Booking network, December 2024, rated 8/10 by this guest
Mould or damp8 of 2031 in 25 reviews
The hotel is stuffy inside, damp, and smelly.
Google, November 2025, rated 1/5 by this guest
We stayed on the ground floor and our room smelled like mould/humidity, asked to be changed but all of them had the same smell, no windows.
Booking network, December 2024, rated 5/10 by this guest
Unexpected charges and refunds7 of 2031 in 29 reviews
We booked for 3 people and requested an extra bed, but there was no extra bed, and we were charged an additional 800 baht upon arrival.
Google, July 2026, rated 1/5 by this guest
We were only compensated for day 2 of not staying there but nothing day 1 as we checked out at 9pm.
Booking network, November 2025, rated 3/10 by this guest
Complaints the hotel left unresolved7 of 2031 in 29 reviews
We stayed 3 nights and had no hot water in our room, even after complaining twice.
Booking network, November 2024, rated 4/10 by this guest
The worst part was that our room was not cleaned for three days, despite requesting it twice—once directly to the cleaner and once at the reception.
Google, November 2024, rated 2/5 by this guest
Something broken in the room4 of 2031 in 51 reviews
5) USB Chargers were not working
Booking network, January 2025, rated 6/10 by this guest
Serious reports
1 in 203 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 203 reviews
Afterwards, as expected...
Google, January 2026, rated 5/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: building work in 1, stains in 1, broken fittings in 1 and peeling paint or cracks in 1. Of the hotel's own 40, 0 do.
Guests’ photos confirm: restaurant (7), private balcony (2).
The hotel says it has no spa, gym or hot tub.
Price, place and rooms
Price
$59 is a typical night, from 202 dates checked in the coming year.
Weekends cost 3% more than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $41Dearest month: Dec 2026, $73
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$69
- th.bluepillow.com$69
- Booking.com$81
- Priceline$85
- evendo.com$91
- hutchgo.com$95
- tripening.com$112
- prestigia.com$124
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 718 m away by road, about 10 minutes on foot.
- Nearest shop: 7-Eleven1 min walk98 m by road
- Nearest main road: Phetchaburi Road289 m
- Nearest station10 min walk718 m by road
- Khao San Road3.5 km
- The Grand Palace4.8 km
- Wat Arun5.4 km
- Chatuchak Market6.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 22 to 55 m².
- Superior Twin Room22 m²
- VELA Smart King22 m²
- Superior King Room22 m²
- VELA Smart Twin23 m²
- Double Room with Balcony28 m²BalconyNo view
- VELA Balcony King28 m²Balcony
The other 4 room types
- VELA Balcony Twin28 m²Balcony
- Twin Room with Balcony28 m²BalconyNo view
- VELA Suite Room55 m²1 King bedBalcony
- Suite55 m²1 Queen bedBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.7 out of 10. Only 23% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
34 Google reviewers ticked "Quiet", yet 25 guests complain about noise.
Tripadvisor rates it 88 out of 100 and Booking network rates it 77. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If pool matters to you
Here, 18 of the 19 guests who mention pool complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
203 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 716 most recent reviews from Google, Tripadvisor and the Booking network. 203 of them describe a stay in the last 2 years and are the ones counted here; the rest were 186 older, 70 in other languages, 256 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 189 of its 200 newest Google reviews.
- 2 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.