The Grand Sathorn
4-star hotel · Bang Rak, Bangkok
Long Weekend score
Mixed2 serious reports in 147 reviews: something stolen (2)
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 26% of Bangkok hotels
- 74% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 26% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 74% of guest comments are praise. 328 praise, 117 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $51 a nighttypical for two, before tax · from $44
- 5 min walkto the nearest station
- 147 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 389 m away
- Swimming pool18 guest photos show it
- Staff75 praise · 7 complain
- Location62 praise · 1 complain
- Room size50 praise · 1 complain
Against
- Room condition61 complain · 0 praise
- Quiet at nightcomplaints falling: 10.3 in 100 a year ago, 5.6 now11 complain · 5 praise
- Not as shown or bookedcomplaints rising: 6.9 in 100 a year ago, 12.4 now15 of 147 guests
- Beds5 complain · 4 praise
- Insects or pests9 of 147 guests
What guests reported
What guests say
147 reviews from the last 2 years. Most praised: staff (75 guests). Weakest: room condition, where 61 of the 61 who mention it complain.
Location621Strength
The location I couldn’t be better : 2 steps away from the BTS station and from many bus stops.
Google, November 2025, rated 5/5 by this guest
This hotel is very pleasant and ideally located in Bangkok.
Google, April 2026, rated 5/5 by this guest
Room size501Strength
The room was very spacious but dated, the breakfast was average and not at all suited to European tastes.
Google, March 2026, rated 3/5 by this guest
I was even given an upgrade to an executive room, and it felt spacious and nicely put together.
Google, August 2026, rated 5/5 by this guest
Staff757Strength
Staff is very kind and professional, the rooms are spacious and well maintained.
Google, August 2026, rated 5/5 by this guest
A very good hotel in a great location with very pleasant staff.
Google, January 2026, rated 4/5 by this guest
Breakfast waitress was rude.
Google, December 2025, rated 1/5 by this guest
Pool435Strength
On the rooftop it had a pool and a lounge chair area that was very nice.
Tripadvisor, July 2026, rated 4/5 by this guest
A modest but very well-equipped hotel, very well located, excellent room and pool.
Google, June 2026, rated 5/5 by this guest
The staff weren't as friendly as before, the breakfast buffet was very limited, and worst of all, the pool area was under construction and no one informed us when we booked.
Google, June 2025, rated 2/5 by this guest
Views192Strength
The pool has stunning views; it's spectacular.
Google, September 2026, rated 4/5 by this guest
The rooftop pool with its stunning views in the morning and evening is simply breathtaking.
Google, December 2025, rated 5/5 by this guest
Value225Mostly good
Spacious room, friendly staff, very good value for money 🔝
Google, October 2026, rated 5/5 by this guest
After staying there, I realized this is a great value hotel.
Google, June 2026, rated 3/5 by this guest
The price is really not justified
Tripadvisor, November 2024, rated 1/5 by this guest
Cleanlinesscomplaints rising: 3.4 in 100 a year ago, 9.0 now3410Mostly good
Clean and spacious rooms.
Google, August 2026, rated 4/5 by this guest
Very spacious and clean rooms.
Google, August 2026, rated 5/5 by this guest
The only good thing is the location, the rooms are not only outdated and have super hard mattresses but the bed sheets are stained 🤢
Google, December 2025, rated 2/5 by this guest
Breakfast149Mostly good
This place was good, too.
Google, October 2025, rated 5/5 by this guest
The breakfast was a pleasant surprise; the selection was small, but filling.
Google, December 2025, rated 5/5 by this guest
Breakfast is not worth the price of 7.5 euros.
Tripadvisor, February 2025, rated 3/5 by this guest
Beds45Split
The bathrooms are a mess, beds are just rock slabs on springs and clearly someone had smoked in our non smoking room when we checked in, and it was a full suite we booked.
Google, April 2026, rated 2/5 by this guest
Room is big, it was clean but the mattress was hard.
Google, September 2025, rated 4/5 by this guest
Good location and good size room never used the pool breakfast not great limited choice I had quite an upset tummy on day 2 and really thought it was breakfast from day one anyway reception staff good comfy bed just 3 star for me
Google, March 2026, rated 3/5 by this guest
Quiet at nightcomplaints falling: 10.3 in 100 a year ago, 5.6 now511Weak spot
The air conditioning was unadjustable, freezing cold, and very loud.
Google, December 2025, rated 3/5 by this guest
Nice service, good conditions, but the hotel needs a thorough renovation, or at least replacing the windows (noise from outside) and air conditioning (noise inside...)
Google, December 2025, rated 3/5 by this guest
While the location is central near Silom Road, it's still not ideal, as poor insulation means you can hear every noise from outside, and there's a foul smell, presumably coming from the pile of rubbish in front of the hotel.
Google, July 2026, rated 1/5 by this guest
Room condition061Weak spot
Rooms are a little old yes but only in there for short time to sleep.
Google, May 2026, rated 5/5 by this guest
The hotel is a bit dated and some areas such as the swimming pool need to be renovated.
Tripadvisor, January 2026, rated 5/5 by this guest
The hotel is a bit dated but offers excellent value for money.
Google, July 2026, rated 4/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,197 Google ratings
Problems guests raised
Raised most: not as shown or booked, in 15 of 147 reviews.
Not as shown or bookedcomplaints rising: 6.9 in 100 a year ago, 12.4 now15 of 1471 in 10 reviews
Pics on booking.com or trip.com look nothing like the real room.
Google, April 2026, rated 1/5 by this guest
The hotel is very very very hotel doesn’t match Witt anything.
Tripadvisor, December 2024, rated 1/5 by this guest
Insects or pests9 of 1471 in 16 reviews
I am sure there was a mouse in the ventilation though, because of the strange sounds at night I heard.
Google, September 2026, rated 4/5 by this guest
The rooms are quite old, there's an unpleasant odor, and cockroaches are swarming around.
Google, November 2025, rated 3/5 by this guest
Mould or dampcomplaints rising: 0.0 in 100 a year ago, 9.0 now8 of 1471 in 18 reviews
Room was mouldy, smelt disgusting.
Google, April 2026, rated 1/5 by this guest
Mold hangs in the air, especially inside the rooms.
Google, February 2026, rated 2/5 by this guest
Heating and air conditioning6 of 1471 in 24 reviews
The air conditioning didn't cool down quickly.
Google, March 2025, rated 2/5 by this guest
Complaints the hotel left unresolved4 of 1471 in 37 reviews
We contacted reception, but no solution was offered.
Google, February 2026, rated 1/5 by this guest
The staff member told me he was unable to move me and that I would need to speak with management.
Tripadvisor, August 2026, rated 1/5 by this guest
Serious reports
2 in 147 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen2 of 147 reviews
I stayed at this hotel for a month, and my belongings were stolen from my room.
Google, August 2026, rated 1/5 by this guest
They stole $600 from a room!!!!!
Google, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (18).
The hotel says it has no spa.
Price, place and rooms
Price
$51 is a typical night, from 304 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $46Dearest month: Sep 2027, $113
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$47
- Vio.com$48
- th.bluepillow.com$48
- evendo.com$48
- deals.etrip.net$48
- deals.goseek.com$48
- Priceline$48
- Trip.com$49
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 389 m away by road, about 5 minutes on foot.
- Nearest main road: Sathon Nuea Road62 m
- Nearest shop3 min walk206 m by road
- Nearest station5 min walk389 m by road
- Wat Arun5.1 km
- Khao San Road6.0 km
- The Grand Palace6.1 km
- Chatuchak Market10.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
5 room types, from 43 to 103 m².
- Deluxe Room43 m²Sleeps 31 King bed
- Executive Room45 m²Sleeps 31 Double bed
- Junior Suite60 m²Sleeps 21 Double bed
- Executive Suite63 m²Sleeps 21 Double bed
- Penthouse Suite103 m²Sleeps 41 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. 26% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
23 Google reviewers ticked "Quiet", yet 11 guests complain about noise, and Sathon Nuea Road runs 62 m away.
Trip.com rates it 84 out of 100 and Booking network rates it 78. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 61 of the 61 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
147 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 405 most recent reviews from Google, Tripadvisor and the Booking network. 147 of them describe a stay in the last 2 years and are the ones counted here; the rest were 130 older, 46 in other languages, 80 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 0 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.