Holiday Inn Bangkok Silom by IHG
4-star hotel · Bang Rak, Bangkok
Long Weekend score
StrongNo serious reports. in 236 reviews
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 69% of Bangkok hotels
- 89% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 69% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 89% of guest comments are praise. 387 praise, 49 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $102 a nighttypical for two, before tax · from $87
- 7 min walkto Surasak Elevator station
- 236 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceSurasak Elevator is 530 m away
- Staff140 praise · 6 complain
- Location66 praise · 2 complain
- Breakfast48 praise · 7 complain
- Cleanliness37 praise · 2 complain
Against
- Room condition14 complain · 1 praise
- Quiet at nightcomplaints rising: 1.5 in 100 a year ago, 3.0 now6 complain · 2 praise
What guests reported
What guests say
236 reviews from the last 2 years. Most praised: staff (140 guests). Weakest: room condition, where 14 of the 15 who mention it complain.
Beds100Strength
Big room with comfortable bed.
Booking network, September 2026, rated 9/10 by this guest
The bed is very comfortable.
Booking network, January 2026, rated 8/10 by this guest
Location662Strength
It's very well located, and I would definitely return to the hotel.
Google, September 2026, rated 5/5 by this guest
Excellent location , great convenient location
Booking network, October 2025, rated 9/10 by this guest
Staff1406Strength
The staff is attentive and friendly, and the food at the restaurant is very good, both at breakfast and in the hotel restaurant itself.
Google, August 2026, rated 5/5 by this guest
The staff were lovely, and the location was perfect.
Google, July 2026, rated 5/5 by this guest
The housekeeping team is exceptional, The front desk lady uhh not so understanding and was a bit mean to us.
Google, September 2026, rated 4/5 by this guest
Room size271Strength
Room was nice and spacious.
Booking network, December 2025, rated 9/10 by this guest
Absolute gemm, centrally located, spacious rooms, kind staff and outstanding breakfast.
Booking network, December 2025, rated 10/10 by this guest
The problem is if you're looking for a 3-person room, as they put an extra bed in a 2-person room, which really limits the space.
Google, August 2026, rated 4/5 by this guest
Cleanliness372Strength
Very luxurious hotel, clean and well-maintained rooms, impeccable service.
Google, August 2026, rated 5/5 by this guest
I liked the cleanliness of the room, the breakfast, the service, the staff, the location, the bed, the bathroom.
Google, August 2026, rated 5/5 by this guest
both rooms I tried to check into had stained carpets/furniture, were dark and damp and smelled sour.
Booking network, January 2026, rated 4/10 by this guest
Food213Strength
The food was delicious, the seafood was fresh and clean.
Google, September 2026, rated 5/5 by this guest
The food is varied and delicious, and the service is good.
Google, September 2026, rated 5/5 by this guest
More vegetarian food option must be there ( Indian )
Booking network, April 2025, rated 9/10 by this guest
Pool152Strength
The pool is lovely (clean water/bottom a bit dirty) and the breakfast was delicious and definitely ample.
Google, September 2026, rated 4/5 by this guest
Beautiful pool, great breakfast buffet.
Booking network, March 2026, rated 10/10 by this guest
Pool is really bad in my opinion, hotel is slightly outdated but overall is a good hotel and not much to complain about here.
Booking network, December 2025, rated 9/10 by this guest
Breakfastcomplaints rising: 1.5 in 100 a year ago, 3.6 now487Strength
My first day Breakfast at Holiday inn Bangkok was an exceptionally great one, appreciating Nannie and her team prepared a special surprise for my daughter very exceptional service
Google, September 2026, rated 5/5 by this guest
The breakfast was also delicious, fresh, and very generous, with a great variety of choices.
Google, September 2026, rated 5/5 by this guest
More vegetarian dishes in breakfast
Booking network, January 2026, rated 10/10 by this guest
Value143Mostly good
Staff were friendly, good location and value for money.
Booking network, April 2026, rated 8/10 by this guest
Always a pleasure to stay here, good sized clean rooms, breakfast package offering value for money, and this time check in and access to the Club Lounge on the 23rd floor.
Google, August 2026, rated 5/5 by this guest
Views63Mostly good
The rooms were good the view was OK.
Booking network, March 2026, rated 8/10 by this guest
It has a swimming pool, a very varied breakfast buffet (international and Asian), a gym, and perfect rooms with (or without) beautiful views (see attached image).
Google, August 2026, rated 5/5 by this guest
Non - smoking room can’t see the city view , I want non smoking room also can see city view
Booking network, January 2026, rated 7/10 by this guest
Quiet at nightcomplaints rising: 1.5 in 100 a year ago, 3.0 now26Weak spot
The bite life noise was a little toi much
Booking network, March 2026, rated 10/10 by this guest
It becomes difficult at night with sounds coming from windows....
Booking network, October 2025, rated 10/10 by this guest
Air conditioning system extremely noisy which jeopardize my sleep.
Booking network, November 2025, rated 9/10 by this guest
Room condition114Weak spot
A little refurbishment probably needed.
Booking network, May 2026, rated 8/10 by this guest
The rooms are a little bit dated
Booking network, March 2026, rated 8/10 by this guest
A bit smelly when you enter the room, probably due to the old carpet.
Google, August 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,840 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 4 of 236 reviews.
Unexpected charges and refunds4 of 2361 in 59 reviews
Which still is not returned on my account!
Booking network, March 2026, rated 8/10 by this guest
They have charged me twice and stolen my card details to make an extra payment
Booking network, November 2025, rated 1/10 by this guest
Complaints the hotel left unresolved3 of 2361 in 79 reviews
I twice told reception and nothing was done to repair the heating.
Booking network, September 2025, rated 8/10 by this guest
They said they will check and never checked.
Booking network, September 2025, rated 6/10 by this guest
Problems in the bathroom3 of 2361 in 79 reviews
The shower drainage in our bathroom was clogged, even though it appeared clean.
Booking network, January 2026, rated 8/10 by this guest
Mould or damp3 of 2361 in 79 reviews
There is a weird humidity smell in the rooms .
Google, August 2026, rated 3/5 by this guest
Serious reports
None found in 236 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (1), restaurant (18), bathtub (3), event space (4).
Price, place and rooms
Price
$102 is a typical night, from 300 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $95Dearest month: Feb 2027, $130
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$86
- deals.dealbase.com$86
- clicktrip.com$101
- IHG · the hotel itself$104
- Agoda$104
- Booking.com$104
- Trip.com$104
- tiket.com$104
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Surasak Elevator station is 530 m away by road, about 7 minutes on foot. There are 6 bars or clubs within 200 metres.
- Nearest main road: Sirat Expressway186 m
- Nearest shop: Street Market3 min walk195 m by road
- Nearest station: Surasak Elevator7 min walk530 m by road
- Wat Arun4.8 km
- Khao San Road5.8 km
- The Grand Palace5.9 km
- Chatuchak Market10.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
19 room types, from 30 to 66 m².
- Standard Room30 m²2 Twin bed + 1 Double bed
- Standard Room, 2 Twin Beds, Non Smoking, City View30 m²A view, going by the room's name
- Standard Room, 1 King Bed, Non Smoking, City View30 m²A view, going by the room's name
- Standard King Room With City View30 m²A view, going by the room's name
- Deluxe King Room - Non-Smoking30 m²
- Deluxe Twin Room - Non-Smoking30 m²
The other 13 room types
- Twin Room Standard Smoking30 m²
- Premium Room36 m²2 Twin bed + 1 Queen bed
- Premier Twin Room - Smoking36 m²Bathtub in its photos
- Premium Twin Room with City View - Non-Smoking36 m²BathtubA view, going by the room's name
- Premium Room, 2 Twin Beds, Smoking, City View36 m²BathtubA view, going by the room's name
- Premium King Room with City View - Non-Smoking36 m²Bathtub in its photosA view, going by the room's name
- Premium King Room with City View and Lounge Access36 m²BathtubA view, going by the room's name
- Premium Twin Room with City View and Lounge Access36 m²BathtubA view, going by the room's name
- Suite, 1 Bedroom, Non Smoking, City View57 m²BathtubA view, going by the room's name
- One-Bedroom King Suite with City View57 m²A view, going by the room's name
- One-Bedroom Premium King Suite with City View66 m²Bathtub in its photosA view, going by the room's name
- Premium Suite, 1 King Bed, City View66 m²BathtubA view, going by the room's name
- One-Bedroom Premium Suite with City View - Non-Smoking66 m²BathtubA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 69% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 14 of the 15 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
236 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 643 most recent reviews from Google, Tripadvisor and the Booking network. 236 of them describe a stay in the last 2 years and are the ones counted here; the rest were 93 in other languages, 304 with a score but no words and 10 about the restaurant rather than a stay.
- The hotel replied to 179 of its 200 newest Google reviews.
- 19 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.