Arlo Williamsburg
4-star hotel · Brooklyn, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 84% of New York hotels
- 62% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 84% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 62% of guest comments are praise. 309 praise, 192 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $380 a nighttypical for two, before tax · from $153
- 8 min walkto Bedford Av Subway Station L line
- 251 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceBedford Av Subway Station L line is 581 m away
- Swimming pool9 guest photos show it
- Private balcony8 guest photos show it
- Location89 praise · 0 complain
- Views57 praise · 4 complain
Against
- Quiet at nightcomplaints falling: 25.6 in 100 a year ago, 16.0 now44 complain · 3 praise
- Room sizecomplaints rising: 0.0 in 100 a year ago, 16.0 now34 complain · 5 praise
- Value23 complain · 1 praise
- Room conditioncomplaints rising: 0.0 in 100 a year ago, 8.5 now18 complain · 5 praise
- The lift33 of 251 guests
What guests reported
What guests say
251 reviews from the last 2 years. Most praised: location (89 guests). Weakest: quiet at night, where 44 of the 47 who mention it complain.
Location890Strength
Great location and really nice boutique hotel
Booking network, July 2026, rated 9/10 by this guest
The location is great with plenty of thing to do around.
Google, January 2026, rated 5/5 by this guest
Views574Strength
The views of NYC from the hotel are stunning, especially at night when the skyline is all lit up.
Tripadvisor, January 2026, rated 5/5 by this guest
Between the rooftop views, cabanas, drinks and attention that Nathaniel and Elma provided to our group, we assuredly will be coming back.
Google, August 2026, rated 5/5 by this guest
Nice room, not much of a view but nice to have a balcony which is not usual.
Booking network, September 2025, rated 8/10 by this guest
Pool183Strength
Staff is kind and very helpful, love their roof bar and pool although I think they were a bit too pricey and the food was just okay.
Google, May 2026, rated 5/5 by this guest
Really dope spot rooftop plus the water tower and pool is super sick..
Google, July 2026, rated 5/5 by this guest
The roof was closed our whole stay despite the weather being perfect pool weather - we instead had to pay for a day pass to the nearby Bathouse.They have also somehow managed to break my suitcase when we stored our bags.
Booking network, October 2025, rated 6/10 by this guest
Staffcomplaints rising: 10.3 in 100 a year ago, 14.6 now8535Mostly good
The room was beautifully decorated, the staff were amazing (from the front door to the GM), food was great at the restau
Booking network, May 2026, rated 7/10 by this guest
Snowmageddon Trip - found staff to be extremely friendly, accommodating and generally pleasant.
Booking network, April 2026, rated 8/10 by this guest
Lobby check in staff quite rude as well.
Booking network, April 2026, rated 4/10 by this guest
Bedscomplaints rising: 0.0 in 100 a year ago, 2.8 now116Mostly good
The bed was comfortable and the view was not bad.
Booking network, February 2026, rated 10/10 by this guest
Accessibility and comfortable bed
Booking network, December 2025, rated 8/10 by this guest
The bed was quite small and not very comfortable
Booking network, May 2026, rated 6/10 by this guest
Food138Mostly good
Amazing view 🌃 very nice hospitality and perfect drinks made by Alberto 🍹👌🏽
Google, July 2026, rated 5/5 by this guest
Good food area downstairs
Booking network, February 2026, rated 10/10 by this guest
The restaurant was terrible- burnt pizza!
Booking network, May 2026, rated 8/10 by this guest
Cleanlinesscomplaints rising: 2.6 in 100 a year ago, 7.5 now2217Split
Dusty surfaces all week long that were clearly not cleaned.
Booking network, March 2026, rated 7/10 by this guest
some of the walls in the hotel rooms and in the lobby, bathrooms were really dirty.
Booking network, October 2025, rated 7/10 by this guest
The room was very small, the side tables were covered in dust.
Google, December 2025, rated 1/5 by this guest
Room conditioncomplaints rising: 0.0 in 100 a year ago, 8.5 now518Weak spot
Rooms could use some clean up and/or renovations.
Booking network, May 2026, rated 4/10 by this guest
This Hotel is trash and very old on top of that too pricey
Google, May 2026, rated 1/5 by this guest
Carpet in hall rundown and dirty.
Booking network, August 2026, rated 7/10 by this guest
Room sizecomplaints rising: 0.0 in 100 a year ago, 16.0 now534Weak spot
Room small/ some features of the room clunky
Booking network, September 2026, rated 8/10 by this guest
The rooms are small as you would expect in NY.
Booking network, June 2026, rated 9/10 by this guest
Rooms are extremely small and the Dj at the pool played only one type of music no mix
Booking network, July 2026, rated 7/10 by this guest
Quiet at nightcomplaints falling: 25.6 in 100 a year ago, 16.0 now344Weak spot
It’s a noisy and party-centric hotel so don’t stay here if you’re looking for peace and quiet
Booking network, June 2026, rated 5/10 by this guest
Noisy, lots of parties nearby (and in the hotel itself).
Booking network, April 2026, rated 7/10 by this guest
I can literally hear every thing happening in the hallway.
Google, June 2026, rated 2/5 by this guest
Value123Weak spot
Youth hostel style smelling like alcohol for the price of the Wythe which is way better and bigger
Google, April 2026, rated 1/5 by this guest
the price feels a bit high for the value offered
Booking network, April 2026, rated 8/10 by this guest
In a good location and cool bars, but bad service and uncomfortable for how much you pay
Booking network, January 2026, rated 6/10 by this guest
Too few mentions to judge: breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,776 Google ratings
Problems guests raised
Raised most: the lift, in 33 of 251 reviews.
The lift33 of 2511 in 8 reviews
Only one (small) elevator was working this past Saturday, and it caused long, frustrating waits at the bottom floor.
Google, June 2026, rated 2/5 by this guest
One elevator down both days I was there.
Google, February 2026, rated 3/5 by this guest
Problems in the bathroom22 of 2511 in 11 reviews
Not exactly family friendly with the see through showers.
Google, December 2025, rated 2/5 by this guest
Shower is open (glass wall) to the room.
Tripadvisor, January 2026, rated 2/5 by this guest
Something broken in the roomcomplaints rising: 5.1 in 100 a year ago, 8.5 now20 of 2511 in 13 reviews
The shampoo holder was broken.
Booking network, May 2026, rated 10/10 by this guest
Rooms were extremely tiny, closet wasn’t functional at all
Booking network, August 2026, rated 5/10 by this guest
Complaints the hotel left unresolvedcomplaints rising: 5.1 in 100 a year ago, 7.5 now18 of 2511 in 14 reviews
And no one does anything about it and people even ignore your complaints.
Google, September 2026, rated 2/5 by this guest
Somehow they kept saying I couldn't have a side with my conplimentary breakfast though the voucher said a side is included...
Google, March 2026, rated 2/5 by this guest
Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 5.2 now11 of 2511 in 23 reviews
Pool was never available, elevators always broken to prioritize the guests going to the rooftop, AC wouldn't work for Saturday afternoon
Booking network, June 2026, rated 3/10 by this guest
Please fix your heating problems
Tripadvisor, February 2026, rated 2/5 by this guest
Unexpected charges and refundscomplaints falling: 5.1 in 100 a year ago, 3.3 now9 of 2511 in 28 reviews
85 bucks for a screen and terrible DJ…
Google, June 2026, rated 1/5 by this guest
Why sell resort passes and pool chairs to non guests on long weekends when you know it will be busy AND CHARGE GUESTS RESORT FEES, what is being sold to customer is not the service you receive.
Google, July 2026, rated 1/5 by this guest
Serious reports
2 in 251 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 251 reviews
food poisoning from raw lamb meatballs in the restaurant
Google, November 2025, rated 1/5 by this guest
Bed bugs or bites1 of 251 reviews
My room on the 4th floor had bed bugs!!
Google, September 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (9), bar (8), private balcony (8).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$380 is a typical night, from 278 dates checked in the coming year.
Weekends cost 38% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $186Dearest month: May 2027, $516
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- traveluro.com$580
- trivago.deals$585
- Super.com$602
- hotelsinamerica.com$635
- Kayak$786
- momondo.com$786
- luxuryescapes.com$808
- tripening.com$820
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Bedford Av Subway Station L line is 581 m away by road, about 8 minutes on foot. There are 10 bars or clubs within 200 metres.
- Nearest shop: Walk In Deli1 min walk64 m by road
- Nearest station: Bedford Av Subway Station L line8 min walk581 m by road
- The Empire State Building5.0 km
- Times Square5.8 km
- The Brooklyn Bridge5.8 km
- Rockefeller Center6.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
14 room types, from 20 to 56 m².
- Queen ADA20 m²Sleeps 2
- City View Queen20 m²Sleeps 2A view, going by the room's name
- Queen Room with Balcony20 m²Sleeps 2Balcony
- City View Queen Balcony20 m²Sleeps 2BalconyA view, going by the room's name
- Queen Room20 m²Sleeps 2
- King Balcony23 m²Sleeps 2Balcony
The other 8 room types
- City View King Balcony23 m²Sleeps 2Bathtub in its photosBalconyA view, going by the room's name
- Studio37 m²Sleeps 21 super-king bedBathtub in its photos
- City View Studio37 m²Sleeps 21 super-king bedBalconyA view, going by the room's name
- City View Studio Suite37 m²Sleeps 21 Single bedA view, going by the room's name
- Studio Suite51 m²Sleeps 31 super-king bedBathtub in its photosBalcony
- City View Studio Suite51 m²Sleeps 41 Queen bedBathtub in its photosBalconyA view, going by the room's name
- Triple Room56 m²Sleeps 41 super-king bedBalcony
- Studio Suite, Mobility AccessibleNot statedSleeps 31 King bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 84% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If value matters to you
Here, 23 of the 24 guests who mention value complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
251 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 837 most recent reviews from Google, Tripadvisor and the Booking network. 251 of them describe a stay in the last 2 years and are the ones counted here; the rest were 237 older, 27 in other languages, 277 with a score but no words and 45 about the restaurant rather than a stay.
- The hotel replied to 151 of its 200 newest Google reviews.
- 10 in every 100 reviews thank a staff member by name.
- 7 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.