The William Vale
4-star hotel · Brooklyn, New York
Long Weekend score
Good5 serious reports in 278 reviews: a physical hazard (5)
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 73% of New York hotels
- 69% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 73% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 69% of guest comments are praise. 463 praise, 209 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $450 a nighttypical for two, before tax · from $244
- 8 min walkto Bedford Av Subway Station L line
- 278 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceBedford Av Subway Station L line is 620 m away
- Private balcony21 guest photos show it
- Views121 praise · 2 complain
- Location81 praise · 1 complain
- Food34 praise · 6 complain
Against
- Valuecomplaints rising: 9.4 in 100 a year ago, 14.2 now37 complain · 3 praise
- Room condition27 complain · 9 praise
- Quiet at night24 complain · 8 praise
- Complaints the hotel left unresolvedcomplaints rising: 5.7 in 100 a year ago, 12.4 now31 of 278 guests
- Something broken in the roomcomplaints rising: 1.9 in 100 a year ago, 12.4 now29 of 278 guests
What guests reported
What guests say
278 reviews from the last 2 years. Most praised: views (121 guests). Weakest: value, where 37 of the 40 who mention it complain.
Location811Strength
Stayed for the marathon.Loved everything about our stay, hotel is in a fantastic location definitely be back if we're in the area.
Booking network, December 2025, rated 10/10 by this guest
Great location with beautiful views of the city.
Booking network, December 2025, rated 10/10 by this guest
The location was close to bedford but it’s not easy to reach Manhattan.
Booking network, December 2025, rated 10/10 by this guest
Views1212Strength
The dining experiences and floor 22 views were amazing.
Booking network, December 2025, rated 10/10 by this guest
Nice staycation great views and restaurants.
Booking network, August 2026, rated 8/10 by this guest
Beds212Strength
Bed very comfortable slept like a baby.
Booking network, August 2026, rated 10/10 by this guest
Room was nice and the bed is comfy.
Booking network, December 2025, rated 9/10 by this guest
Also beds were not comfortable
Booking network, May 2026, rated 3/10 by this guest
Foodcomplaints rising: 0.0 in 100 a year ago, 2.7 now346Strength
The Italian restaurant is perfection.
Tripadvisor, July 2026, rated 5/5 by this guest
Everything you possibly need the restaurants in the hotel was very good and the rooftop bar was awesome as well.
Google, May 2026, rated 5/5 by this guest
Expire protein bar at the food bar in the room
Booking network, July 2026, rated 5/10 by this guest
Staff10658Mostly good
The staff is warm, friendly, and professional, the rooms are spacious by New York standards, and the hotel is clean and comfortable.
Booking network, August 2026, rated 10/10 by this guest
Staff at check in were super nice and we loved the rooftop bar and restaurant.
Booking network, December 2025, rated 10/10 by this guest
Old basic cramped rooms, noisy (hearing nonstop noise from hallways and outside clubs), cold unfriendly staff, very high prices.
Google, December 2025, rated 2/5 by this guest
Cleanlinesscomplaints falling: 15.1 in 100 a year ago, 7.1 now4424Mostly good
Beds were comfy and the rooms were clean and quiet.
Google, April 2026, rated 4/5 by this guest
the front desk staff was very respectful & polite- the room was extremely clean.
Booking network, January 2026, rated 10/10 by this guest
Dirty, very shabby, needs updating, pool closed unnecessarily early in the season.
Booking network, September 2026, rated 4/10 by this guest
Room sizecomplaints rising: 1.9 in 100 a year ago, 4.9 now1712Split
The room was also extremely small—actually smaller than another place I booked in Manhattan, yet the price was even higher, which is honestly ridiculous.
Google, March 2026, rated 1/5 by this guest
We booked a room with a balcony but the room was too small to put 2 suitcases and still walk around.
Tripadvisor, November 2025, rated 2/5 by this guest
The room was very small, the coffee maker had to be moved to a bedside table to be plugged in- not only inconvenient but weird.
Booking network, October 2025, rated 5/10 by this guest
Poolcomplaints falling: 13.2 in 100 a year ago, 4.0 now1916Split
The pool was small and pretty, but I honestly don't know if it's worth paying nearly 1 million won just for that.
Google, July 2026, rated 3/5 by this guest
Pool was nice but good luck getting a sun bed even if you are a guest.
Booking network, June 2026, rated 6/10 by this guest
the best hotel experience
Booking network, September 2026, rated 10/10 by this guest
Room condition927Weak spot
Rooms are getting very tired looking .
Google, November 2025, rated 3/5 by this guest
The rooms are so worn, everything thing is chipped and broken.
Google, May 2026, rated 1/5 by this guest
Some items like faucets looked old and not very taken care off
Booking network, September 2026, rated 7/10 by this guest
Quiet at night824Weak spot
On top of that, the room was quite noisy, making it difficult to get a good night’s sleep.
Google, August 2026, rated 3/5 by this guest
Ultimately had no AC and had to leave door open and dozens of 21 year old club girls shrieking from the rooftop bar.
Booking network, November 2025, rated 2/10 by this guest
Area around the hotel was very noisy; while quiet in the morning you could hear loud heavy bass music thumping until midnight (with balcony doors shut tight).
Booking network, October 2025, rated 8/10 by this guest
Valuecomplaints rising: 9.4 in 100 a year ago, 14.2 now337Weak spot
you can get your moneys worth somewhere else for WAY better quality that actually treat people with respect when they didnt do anything.
Google, June 2026, rated 1/5 by this guest
Overall, for a night at that high price, the service and experience were far below expectations, especially for what was meant to be a special occasion.
Google, February 2026, rated 1/5 by this guest
With how much they charge for rooms and the poor service received this was not acceptable for me and I will not be visiting or recommending this hotel.
Google, July 2026, rated 1/5 by this guest
Too few mentions to judge: breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,012 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 31 of 278 reviews.
Complaints the hotel left unresolvedcomplaints rising: 5.7 in 100 a year ago, 12.4 now31 of 2781 in 9 reviews
Came back 6 hours later only to see toilet was still clogged.
Google, June 2026, rated 1/5 by this guest
The Air conditioning in room would only cool to 74, they tried to fix 3X but did not have a room for me to switch to...they did buy my breakfast.
Booking network, August 2026, rated 3/10 by this guest
Something broken in the roomcomplaints rising: 1.9 in 100 a year ago, 12.4 now29 of 2781 in 10 reviews
Some of the lights in my room did not work.
Booking network, June 2026, rated 10/10 by this guest
The room had 3 non-functioning lamps.
Google, November 2025, rated 2/5 by this guest
Unexpected charges and refundscomplaints rising: 5.7 in 100 a year ago, 10.7 now27 of 2781 in 10 reviews
The hotel and location were both brilliant however having checked out on 24/10 I have still not received a refund for a security deposit paid on check it.
Google, December 2025, rated 1/5 by this guest
I did not know you had to book lounges and pay for the day beds, so a bit more understanding of that early on would have been good.
Booking network, August 2026, rated 9/10 by this guest
The liftcomplaints rising: 3.8 in 100 a year ago, 9.3 now23 of 2781 in 12 reviews
Only negative was only one elevator in operation for all 20ish floors.
Google, May 2026, rated 4/5 by this guest
Elevators sometimes are slow
Booking network, June 2026, rated 10/10 by this guest
Problems in the bathroomcomplaints rising: 3.8 in 100 a year ago, 8.0 now20 of 2781 in 14 reviews
The hotel is a bit dated, the shower does not close properly, the dresser is old, the whole thing is in need of some fresh up.
Booking network, April 2026, rated 7/10 by this guest
Cleanliness of the room did not meet my standards one of the room service guys walked into our room twice without knocking there was a gap between the wall and the shower, causing inevitable flooding in the bathroom.
Google, July 2026, rated 3/5 by this guest
A facility closedcomplaints falling: 13.2 in 100 a year ago, 5.3 now19 of 2781 in 15 reviews
Negative points: the cold attitude of the staff – the rooftop terrace was closed!
Tripadvisor, November 2025, rated 3/5 by this guest
Expensive, minimal staff and the amenities were mostly closed
Booking network, July 2026, rated 5/10 by this guest
Serious reports
5 in 278 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard5 of 278 reviews
When I walked out on the balcony a piece of metal fell of the building and hit me in the head.
Google, July 2026, rated 1/5 by this guest
Everyone was getting static shocks from the buttons
Booking network, April 2026, rated 5/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
6 of the 60 guest photos we checked show damage or dirt (10%).
Guest photos showing damage or dirt6 of 6010%
Of 60 guest photos, 6 show damage or dirt: broken fittings in 3, stains in 2, dirty surfaces in 1 and building work in 1, and some photos show more than one. Of the hotel's own 40, 1 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (6), restaurant (1), bathtub (1), private balcony (21).
Price, place and rooms
Price
$450 is a typical night, from 301 dates checked in the coming year.
Weekends cost 52% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $258Dearest month: Nov 2026, $606
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$803
- traveluro.com$896
- trivago.deals$903
- luxuryescapes.com$922
- hotelsinamerica.com$943
- hotelprive.net$950
- muvtravel.com$958
- Kayak$962
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Bedford Av Subway Station L line is 620 m away by road, about 8 minutes on foot. There are 9 bars or clubs within 200 metres.
- Nearest shop: Walk In Deli3 min walk214 m by road
- Nearest station: Bedford Av Subway Station L line8 min walk620 m by road
- Nearest main road: McGuinness Boulevard761 m
- The Empire State Building5.0 km
- Times Square5.7 km
- Rockefeller Center6.0 km
- The Brooklyn Bridge6.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
21 room types, from 22 to 51 m².
- Queen ADA with Balcony22 m²Sleeps 2Balcony
- Manhattan View Queen with Balcony22 m²Sleeps 2BalconyA view, going by the room's name
- Queen Room with Balcony22 m²Sleeps 2Balcony
- Manhattan View King with Balcony24 m²Sleeps 2BalconyA view, going by the room's name
- King With Balcony24 m²Sleeps 2Balcony
- King ADA with Balcony24 m²Sleeps 2Balcony
The other 15 room types
- Room, 1 King Bed, Balcony (Gotham)24 m²Sleeps 2Balcony
- Gotham King ADA with Balcony24 m²Sleeps 2Balcony
- Junior King Suite with Balcony30 m²Sleeps 4Balcony
- Junior King Suite ADA with Balcony30 m²Sleeps 4Balcony
- Double Double Ada With Balcony30 m²Sleeps 4Balcony
- Double Room With Balcony30 m²Sleeps 4Balcony
- Manhattan View Corner Suite with Wraparound Balcony35 m²Sleeps 41 Sofa bed + 1 super-king bedBathtub in its photosBalconyA view, going by the room's name
- Suite, Balcony, Corner (Gotham, Wraparound)35 m²Sleeps 41 King bed + 1 Sofa bedBathtubBalcony
- Deluxe Corner Suite with Wraparound Balcony35 m²Sleeps 41 Sofa bedBathtub in its photosBalcony
- Manhattan View Corner Suite ADA with Wraparound Balcony35 m²Sleeps 41 super-king bed + 1 Sofa bedBalconyA view, going by the room's name
- Deluxe Suite, Balcony, Corner (Wraparound)35 m²Sleeps 41 Sofa bed + 1 King bedBalcony
- King One Bedroom Suite ADA with Balcony51 m²Sleeps 4Balcony
- King One Bedroom Suite with Balcony51 m²Sleeps 4Bathtub in its photosBalcony
- Junior Suite, 1 King Bed with Sofa bed, BalconyNot statedSleeps 3Balcony
- Junior Suite, 1 King Bed with Sofa bed, BalconyNot statedSleeps 3Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 73% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If value matters to you
Here, 37 of the 40 guests who mention value complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
278 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 862 most recent reviews from Google, Tripadvisor and the Booking network. 278 of them describe a stay in the last 2 years and are the ones counted here; the rest were 220 older, 39 in other languages, 305 with a score but no words and 20 about the restaurant rather than a stay.
- The hotel replied to 195 of its 200 newest Google reviews.
- 8 in every 100 reviews thank a staff member by name.
- 7 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.