Crosby Street Hotel
5-star hotel · Lower Manhattan, New York
Long Weekend score
StrongNo serious reports. in 76 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 94% of New York hotels
- 86% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 94% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 86% of guest comments are praise. 113 praise, 18 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $1,665 a nighttypical for two, before tax · from $964
- 1 min walkto the nearest station
- 76 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 103 m away
- Staff42 praise · 7 complain
- Location30 praise · 0 complain
- Food18 praise · 1 complain
- Cleanliness13 praise · 0 complain
Against
- Valuecomplaints falling: 14.0 in 100 a year ago, 0.0 now6 complain · 4 praise
What guests reported
What guests say
76 reviews from the last 2 years. Most praised: staff (42 guests). Weakest: value, where 6 of the 10 who mention it complain.
Location300Strength
We loved everything…the hotel, the decor, our room, the food, the location, the staff!
Booking network, April 2026, rated 10/10 by this guest
Excellent hotel & location.
Booking network, January 2026, rated 10/10 by this guest
Cleanliness130Strength
Great location and room was super clean
Booking network, January 2026, rated 8/10 by this guest
Having meetings all day and coming back to such a great place, nice room, clean and great service is a real luxury in NY!
Google, March 2026, rated 5/5 by this guest
Food181Strength
The bar in the lovely restaurant is fantastic and it can be lively with well dressed New Yorkers at cocktail hour and it should be!
Google, March 2026, rated 5/5 by this guest
Very high prices, including the restaurant, which serves great food but not justifying the prices.
Booking network, April 2025, rated 10/10 by this guest
Bar snack menu is rather limited.
Tripadvisor, March 2026, rated 5/5 by this guest
Staff427Strength
By far the best service and rooms out of all the hotels we have stayed at in NYC.
Google, February 2026, rated 5/5 by this guest
The staff were amazin, specially Chris from Reception.
Google, November 2025, rated 5/5 by this guest
Staff was rude often ignoring guests, staff at check in tried to charge me $1500 more than set price, and waited over an hour on room service!
Booking network, January 2026, rated 5/10 by this guest
Room size64Mostly good
The rooms are spacious and elegant.
Google, December 2025, rated 5/5 by this guest
It definitely exceeded our expectations, our room was so confortable, spacious and stylish.
Tripadvisor, November 2024, rated 5/5 by this guest
Despite not having enough space or drawers to put clothes in.
Booking network, September 2026, rated 10/10 by this guest
Valuecomplaints falling: 14.0 in 100 a year ago, 0.0 now46Split
Cool localization and Bruce at the bar was great but incredibly disappointing for the price.
Google, June 2025, rated 2/5 by this guest
Once you sleep in Crosbyyou can’t stop, wish they will have some special offersti loyal guests
Booking network, May 2025, rated 9/10 by this guest
It was marathon weekend and a last minute reservation so the cost was exorbitant!
Booking network, November 2024, rated 10/10 by this guest
Too few mentions to judge: quiet at night, beds, room condition, breakfast and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 919 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 3 of 76 reviews.
Unexpected charges and refunds3 of 761 in 25 reviews
At check out I was told they keep my $2,500 deposit and return it in 3 days.
Google, January 2026, rated 4/5 by this guest
We still have not received our deposit back and they said it would be returned immediately upon departure.
Tripadvisor, November 2024, rated 4/5 by this guest
Serious reports
None found in 76 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (4), bar (5).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$1,665 is a typical night, from 299 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $965Dearest month: Jun 2027, $4,250
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Booking.com$1,725
- Kayak$1,725
- guide.michelin.com$1,725
- Priceline$1,725
- Vio.com$1,725
- businesshotels.com$1,725
- deals.goseek.com$1,725
- hotelscombined.com$1,725
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 103 m away by road, about 1 minute on foot. There are 4 bars or clubs within 200 metres.
- Nearest station1 min walk103 m by road
- Nearest main road: Kenmare Street160 m
- Nearest shop: Genkiya Mart3 min walk191 m by road
- The Brooklyn Bridge2.5 km
- The Empire State Building3.2 km
- Times Square4.0 km
- Rockefeller Center4.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types, from 32 to 246 m².
- Superior King Room32 m²Sleeps 2
- Double Room32 m²Sleeps 2
- Luxury King Room33 m²Sleeps 3
- Deluxe King Room33 m²Sleeps 3
- Deluxe King Room - Top Floor33 m²Sleeps 3
- Luxury Junior Suite43 m²Sleeps 31 super-king bed
The other 6 room types
- Deluxe Junior Suite43 m²Sleeps 31 super-king bedBathtub in its photos
- Deluxe One-Bedroom King Suite65 m²Sleeps 3
- Suite65 m²Sleeps 31 super-king bed
- Two-Bedroom Suite102 m²Sleeps 4
- Crosby Suite102 m²Sleeps 31 super-king bed
- Two Bedroom Crosby Suite246 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.5 out of 10. 94% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
More hotels in New York
The nearest first, with our score for each.
How we know
76 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 455 most recent reviews from Google, Tripadvisor and the Booking network. 76 of them describe a stay in the last 2 years and are the ones counted here; the rest were 167 older, 3 in other languages, 194 with a score but no words and 15 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.