NOMO SOHO
4-star hotel · Lower Manhattan, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 28% of New York hotels
- 64% of guest comments are praise
- 75% of guest photos show no damage
How this score is made
- Rated higher than 28% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 64% of guest comments are praise. 431 praise, 242 complain. Counts for 30% of the score.
- 75% of guest photos show no damage. 45 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $281 a nighttypical for two, before tax · from $168
- 4 min walkto Canal Street station
- 291 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceCanal Street is 284 m away
- Location160 praise · 1 complain
- Views49 praise · 3 complain
- Food16 praise · 2 complain
Against
- On a main road: Lafayette Street53 m from the building
- Guest photos show wear and dirt15 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition63 complain · 5 praise
- Value28 complain · 7 praise
- Complaints the hotel left unresolved53 of 291 guests
What guests reported
What guests say
291 reviews from the last 2 years. Most praised: location (160 guests). Weakest: room condition, where 63 of the 68 who mention it complain.
Location1601Strength
Wonderful stay at NoMo SoHo—perfect location and great overall experience.
Booking network, August 2026, rated 10/10 by this guest
Location is great as well.
Booking network, January 2026, rated 10/10 by this guest
Entrance is pretty but the actual block the hotel is on is a little remote.
Booking network, October 2025, rated 7/10 by this guest
Views493Strength
Atmosphere, employees, room and it’s view (bathroom with manhattan view was awesome), location are amazing.
Booking network, June 2026, rated 9/10 by this guest
We had an amazing view of NY’s skyline because of our corner room.
Booking network, February 2026, rated 8/10 by this guest
The room could have a better view
Booking network, July 2026, rated 9/10 by this guest
Food162Strength
Clean Restaurant and coffee shop Were very good Bar at restaurant very good Made up room promptly every day Friendly staff Good location
Booking network, August 2026, rated 9/10 by this guest
Carla was amazing her hospitality made me wanna stay another week & The View of the city & food was amazing the water was Nice & Hot I have no complaints
Tripadvisor, November 2025, rated 5/5 by this guest
The hotel restaurant is nice, but the food wasn't very good.
Google, October 2025, rated 4/5 by this guest
Beds125Mostly good
Beds are super comfy and restaurant is cute!
Google, April 2026, rated 5/5 by this guest
Location and rooms with very comfortable beds and amazing views
Booking network, August 2026, rated 8/10 by this guest
The bed was very uncomfortable and old
Booking network, October 2025, rated 7/10 by this guest
Staff10565Mostly good
Excellent location with good sized rooms and friendly staff.
Booking network, January 2026, rated 9/10 by this guest
Location, cleanliness, modern interior style room & friendly staff.
Booking network, January 2026, rated 10/10 by this guest
The staff at the reception are unfriendly they don’t want to help !!
Booking network, December 2025, rated 7/10 by this guest
Cleanliness4634Split
The rooms was quite shabby, tears on the furniture and the carpet was dirty.
Booking network, May 2026, rated 6/10 by this guest
The hotel rooms are extremely dirty and raggedy.
Tripadvisor, November 2025, rated 1/5 by this guest
The bed has strong signs of use and there are stains on the carpet and sofa.
Google, September 2026, rated 1/5 by this guest
Room size1823Split
Thought it would be bigger on the inside and the bathroom would be a separate room, not sure if 300 is worth it
Booking network, December 2025, rated 7/10 by this guest
Rooms are smaller but perfect for 2 people for a few nights.
Booking network, April 2026, rated 10/10 by this guest
Room was small, no comfortable place to sit except the bed.
Booking network, November 2025, rated 4/10 by this guest
Quiet at night1318Split
It was really noisy when trying to sleep, I had to sleep with headphones on to drown out the street noise, there definitely needs to be a warning about this or improve the sound proofing
Booking network, August 2026, rated 7/10 by this guest
the rooms and bathrooms desperately need updating; light floods in from everywhere, and the air conditioning is more noisy than it is effective.
Google, April 2026, rated 3/5 by this guest
Dog barking all night next door, constantly running toilet, and broken phone.
Booking network, November 2025, rated 6/10 by this guest
Value728Weak spot
Very expensive for what you got.
Booking network, May 2026, rated 7/10 by this guest
Price was extremely high and I don’t feel like as it was worth it.
Booking network, October 2025, rated 7/10 by this guest
Overpriced for what I got and rooms could be nicer
Booking network, December 2025, rated 5/10 by this guest
Room condition563Weak spot
The rooms are in need of some repair.
Google, September 2026, rated 4/5 by this guest
Old furniture front desk employees not friendly no apple pay really from another planet
Booking network, January 2026, rated 4/10 by this guest
Rooms need renovation used furniture curtains not shade the sun noisy hotel
Booking network, December 2025, rated 3/10 by this guest
Too few mentions to judge: breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,077 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 53 of 291 reviews.
Complaints the hotel left unresolved53 of 2911 in 5 reviews
Prob with showers constant dripping for hours after use difficult to turn off we brought it to the attention of staff but was not really fixed difficult to sleep as a result
Booking network, December 2025, rated 7/10 by this guest
It's been a month since my stay and the Director of Finance Arnold De Jesus has still not replied to my email with my receipt for my stay.
Google, December 2025, rated 3/5 by this guest
Something broken in the room39 of 2911 in 7 reviews
The drawers were dirty and the headboard was all ripped.
Booking network, September 2026, rated 2/10 by this guest
Then when I got stuck because a door jammed between rooms the person they sent to unjam was a jerk.
Google, September 2026, rated 1/5 by this guest
Unexpected charges and refunds32 of 2911 in 9 reviews
They took a 400$ deposit from my card and a month later they still haven’t given it back also sent an email about this to the admin department and no answer yet ( 2 weeks ago)
Google, March 2026, rated 1/5 by this guest
They will not reply to your emails after overcharging you.
Google, November 2025, rated 1/5 by this guest
Problems in the bathroom30 of 2911 in 10 reviews
No pressure in our shower.
Booking network, February 2026, rated 6/10 by this guest
the sink is almost out of the wall.
Booking network, November 2025, rated 6/10 by this guest
Heating and air conditioning17 of 2911 in 17 reviews
It was extremely hot off the window and the AC was not set up to cool.
Booking network, April 2026, rated 8/10 by this guest
The regular room is so small, there's no closet to put the clothes,no place to move, there was problem with the air conditioner that wasn't working at all.
Booking network, October 2025, rated 6/10 by this guest
Not as shown or booked13 of 2911 in 22 reviews
The TV didn’t work, the room looked nothing like the photos, and it’s not cozy nor welcoming.
Google, November 2025, rated 1/5 by this guest
In the shower, the knob was broken, side tiles of the floor were broken, it did not feel like I am in a standard hotel as shown on the website pictures..
Google, January 2026, rated 1/5 by this guest
Serious reports
7 in 291 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard5 of 291 reviews
There was also a broken mirror in the room that was dangerous.
Google, July 2026, rated 1/5 by this guest
My girlfriend cut herself on the shower due to the condition of the fixtures, which is completely unacceptable from a safety standpoint.
Google, December 2025, rated 1/5 by this guest
Bed bugs or bites2 of 291 reviews
During my visit, I encountered bed bugs in my room a serious health and cleanliness issue that should never occur at any hotel, especially one at this level.
Google, October 2025, rated 1/5 by this guest
I had to go down to the restaurant to get ice each day, they don't have umbrellas if it rains, and to top it off, I came home with a very itchy trail of bed bug bites up my arm which I am NOT thrilled about!
Google, October 2025, rated 3/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
15 of the 60 guest photos we checked show damage or dirt (25%).
Guest photos showing damage or dirt15 of 6025%
Of 60 guest photos, 15 show damage or dirt: stains in 5, peeling paint or cracks in 4, dirty surfaces in 3 and building work in 2, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: gym (1), restaurant (1), private balcony (2).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$281 is a typical night, from 211 dates checked in the coming year.
Weekends cost 9% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $204Dearest month: Jun 2027, $423
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$380
- Kayak$384
- hotelscombined.com$384
- momondo.com$384
- deals.goseek.com$388
- traveluro.com$396
- trivago.deals$400
- hotelsinamerica.com$400
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Canal Street station is 284 m away by road, about 4 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest main road: Lafayette Street53 m
- Nearest shop: Soho Olive Branch2 min walk117 m by road
- Nearest station: Canal Street4 min walk284 m by road
- The Brooklyn Bridge27 min walk2.0 km by road
- The Empire State Building3.6 km
- Times Square4.5 km
- Rockefeller Center5.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
19 room types, from 19 to 102 m².
- Classic Queen19 m²Sleeps 2
- Classic King19 m²Sleeps 2
- Nomo Urban Queen19 m²Sleeps 2
- Queen Room19 m²Sleeps 2
- Classic Room, 1 Queen Bed, Accessible19 m²Sleeps 2
- Deluxe King21 m²Sleeps 2
The other 13 room types
- Premium King23 m²Sleeps 2
- Double Deluxe23 m²Sleeps 4
- Premium Queen Room23 m²Sleeps 2
- King Suite with Balcony28 m²Sleeps 4Balcony
- Studio, Balcony (SoHo)28 m²Sleeps 21 King bedBalcony
- King Suite33 m²Sleeps 4
- Queen Suite33 m²Sleeps 4
- Suite with Balcony33 m²Sleeps 21 super-king bedBalcony
- Suite, Balcony (Crosby)33 m²Sleeps 21 King bedBalcony
- Crosby Suite35 m²Sleeps 41 Queen bed
- VIP King Suite with Balcony51 m²Sleeps 4Balcony
- Suite, Balcony (NoMo)51 m²Sleeps 41 King bed + 1 Sofa bedBalcony
- Penthouse Suite102 m²Sleeps 21 super-king bedBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 28% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
10 Google reviewers ticked "Quiet", yet 18 guests complain about noise, and Lafayette Street runs 53 m away.
If room condition matters to you
Here, 63 of the 68 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
291 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 879 most recent reviews from Google, Tripadvisor and the Booking network. 291 of them describe a stay in the last 2 years and are the ones counted here; the rest were 106 older, 136 in other languages, 339 with a score but no words and 7 about the restaurant rather than a stay.
- The hotel replied to 187 of its 200 newest Google reviews.
- 6 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.