Four Points by Sheraton Manhattan SoHo Village
3-star hotel · Hudson Square, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 35% of New York hotels
- 77% of guest comments are praise
- 82% of guest photos show no damage
How this score is made
- Rated higher than 35% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 77% of guest comments are praise. 546 praise, 159 complain. Counts for 30% of the score.
- 82% of guest photos show no damage. 49 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $350 a nighttypical for two, before tax · from $98
- 2 min walkto the nearest station
- 300 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 130 m away
- Location195 praise · 2 complain
- Staff139 praise · 9 complain
- Beds37 praise · 4 complain
- Food9 praise · 1 complain
Against
- On a main road: Varick Street50 m from the building
- Guest photos show wear and dirt11 of the 60 photos guests took, and 0 of the hotel's 40
- Room sizecomplaints rising: 11.7 in 100 a year ago, 17.1 now43 complain · 20 praise
- Quiet at nightcomplaints rising: 9.1 in 100 a year ago, 17.1 now39 complain · 20 praise
- Room condition21 complain · 8 praise
What guests reported
What guests say
300 reviews from the last 2 years. Most praised: location (195 guests). Weakest: room size, where 43 of the 63 who mention it complain.
Location1952Strength
The location was on point.
Booking network, December 2025, rated 10/10 by this guest
Great location, walkable, good shopping and food area
Booking network, January 2026, rated 10/10 by this guest
The location is good, although a bit far from all the main tourist attractions, but you can get there in 10 minutes by subway, which is fantastic, as there are several stations less than two blocks away.
Google, March 2025, rated 5/5 by this guest
Staff1399Strength
The hotel did cancel my reservation without a charge, however, which was very professional of them.
Google, September 2026, rated 4/5 by this guest
Service was good, but expect more from Marriott brand.
Google, December 2025, rated 3/5 by this guest
It seemed more like an attitude issue than a lack of availability.
Booking network, November 2025, rated 6/10 by this guest
Beds374Strength
The beds were very comfy, and the staff was very friendly.
Booking network, April 2026, rated 8/10 by this guest
Comfortable bed and AC especially during heatwave.
Booking network, July 2026, rated 6/10 by this guest
The pillows were very lumpy and need updating.
Booking network, April 2026, rated 7/10 by this guest
Food91Strength
We had dinner and the food and service was amazing!
Booking network, November 2025, rated 10/10 by this guest
I only wish they had a better option for food onsite.
Google, February 2026, rated 5/5 by this guest
Cleanliness7917Mostly good
Excellent venue, clean rooms, central location, convenient on
Google, July 2026, rated 5/5 by this guest
Very clean and good location to restaurants and train.
Booking network, August 2026, rated 10/10 by this guest
There were random pills on the floor and that was gross as hell.
Tripadvisor, October 2025, rated 1/5 by this guest
Value3710Mostly good
Good room facilities given the price, good location
Booking network, August 2026, rated 9/10 by this guest
The location is ideal and it is a great deal for the price
Booking network, February 2026, rated 8/10 by this guest
Dated room interior - price was expensive for quality of hotel
Booking network, January 2026, rated 8/10 by this guest
Quiet at nightcomplaints rising: 9.1 in 100 a year ago, 17.1 now2039Weak spot
Good location but they have the old in suite air conditioner, it could be really loud at night.
Google, September 2026, rated 3/5 by this guest
Rooms are small and noisy.
Booking network, March 2026, rated 6/10 by this guest
The staff was nice but the hallways were loud like I couldn't decompress in the room and the window was facing a brick wall.
Google, March 2026, rated 3/5 by this guest
Room sizecomplaints rising: 11.7 in 100 a year ago, 17.1 now2043Weak spot
Paid $500 a day for 5 days, small room, run down carpet, terrible workout room (closet) and mediocre service.
Google, October 2025, rated 1/5 by this guest
Rooms small but very clean.
Google, July 2026, rated 4/5 by this guest
The room and bathroom were smaller then expected.
Booking network, November 2025, rated 7/10 by this guest
Room condition821Weak spot
They are a bit dated as is the hotel in general.
Google, January 2026, rated 4/5 by this guest
It deserves a refresh; some rooms (we had to change two due to a problem) are better maintained than others.
Google, January 2026, rated 4/5 by this guest
A bit grim and very aged hotel room.
Booking network, October 2025, rated 6/10 by this guest
Viewscomplaints rising: 2.6 in 100 a year ago, 6.2 now213Weak spot
We missed a little bit of clarity in the window as our room faced an internal wall of the building which made our room rather dark.
Booking network, April 2026, rated 8/10 by this guest
The rooms may not have great views but if you want a great view just go outside.
Booking network, March 2026, rated 9/10 by this guest
Great location excellent bed moderate feel
Booking network, August 2026, rated 9/10 by this guest
Too few mentions to judge: breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,040 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 17 of 300 reviews.
Problems in the bathroomcomplaints rising: 2.6 in 100 a year ago, 8.9 now17 of 3001 in 18 reviews
Clean with good location but avoid if you want a hot shower
Booking network, December 2025, rated 7/10 by this guest
The shower curtain does not keep the water from going on the floor.
Booking network, December 2025, rated 7/10 by this guest
Building work during the staycomplaints falling: 6.5 in 100 a year ago, 0.7 now11 of 3001 in 27 reviews
Only complaint is that we didn’t know until we arrived that the hotel was undergoing renovations and the restaurant and bar were not open.
Booking network, July 2025, rated 8/10 by this guest
The restaurant and bar were closed for renovations.
Booking network, September 2025, rated 7/10 by this guest
Something broken in the room10 of 3001 in 30 reviews
TV was sideways, sound was inconsistent out of it.
Tripadvisor, September 2025, rated 1/5 by this guest
The closet space was limited, and some of the fixtures needed repairs/adjustments, but overall, it was a good experience compared to other hotels in NY at the same price point.
Booking network, August 2025, rated 8/10 by this guest
A facility closedcomplaints falling: 5.8 in 100 a year ago, 0.7 now10 of 3001 in 30 reviews
The bar.restaurant attached to the hotel was rarely open, and I do not think breakfast was offered?
Booking network, August 2026, rated 5/10 by this guest
The restaurant was closed so that was kind of a bummer.
Booking network, May 2025, rated 8/10 by this guest
Heating and air conditioningcomplaints rising: 1.9 in 100 a year ago, 4.1 now9 of 3001 in 33 reviews
the heat didn’t work, we couldn’t sleep because of how cold it was.
Google, January 2026, rated 1/5 by this guest
The room was cold and draughty
Booking network, February 2026, rated 7/10 by this guest
Complaints the hotel left unresolved8 of 3001 in 38 reviews
Was not able to get any of it compensated.
Google, November 2025, rated 2/5 by this guest
I had to lift off the toilet tank cover to flush the toilet, I also call the front desk about this issue the lady said she would get a engineer to take a look at it, no one never came...
Google, March 2026, rated 2/5 by this guest
Serious reports
3 in 300 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 300 reviews
Unfortunately, the windows are very old and I catched a cold because of the wind that came through (even tought I closed both blibds).
Tripadvisor, January 2026, rated 4/5 by this guest
Bed bugs or bites1 of 300 reviews
We noticed bedbug marks on the sheets and after the first night, we had bites all over our bodies.
Google, July 2025, rated 1/5 by this guest
A physical hazard1 of 300 reviews
Flooded room, AC broken, engineering was vastly delayed despite asking.
Google, October 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
11 of the 60 guest photos we checked show damage or dirt (18%).
Guest photos showing damage or dirt11 of 6018%
Of 60 guest photos, 11 show damage or dirt: stains in 6, dirty surfaces in 3, dirty linen in 2 and pests in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: gym (2), bar (1), bathtub (5).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$350 is a typical night, from 276 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $171Dearest month: Jun 2027, $550
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Priceline$445
- Expedia$481
- Booking.com$481
- Tripadvisor$481
- Hotels.com$481
- travelocity.com$481
- closesthotel.com$481
- h-en.reserving.com$481
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 130 m away by road, about 2 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest main road: Varick Street50 m
- Nearest station2 min walk130 m by road
- Nearest shop: Trader Joe's4 min walk279 m by road
- The Brooklyn Bridge3.0 km
- The Empire State Building3.2 km
- Times Square3.7 km
- Rockefeller Center4.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
22 room types, from 17 to 35 m².
- Guest Room, 1 King17 m²Sleeps 2
- Guest room, 1 King, High Floor,15 and above17 m²Sleeps 2
- King Room - Hearing Accessible17 m²Sleeps 2
- King Room - Mobility Accessible with Tub17 m²Sleeps 2Bathtub in its photos
- King Room18 m²Sleeps 2
- King Room with High Floor18 m²Sleeps 2
The other 16 room types
- King Room - Hearing Accessible18 m²Sleeps 2
- King Room with Bathtub - Mobility Access18 m²Sleeps 2Bathtub
- King Room with Roll-In Shower - Mobility Accessible18 m²Sleeps 2
- Queen Room with Two Queen Beds20 m²Sleeps 4
- Queen Room with Two Queen Beds and High Floor20 m²Sleeps 4
- Queen Room with Two Queen Beds - Hearing Accessible20 m²Sleeps 4
- Guest room, 2 Queen, High Floor - 15 and above20 m²Sleeps 4
- Queen Room with Two Queen Beds - Hearing Accessible20 m²Sleeps 4Bathtub
- Guest room, 2 Queen20 m²Sleeps 4
- Larger High Floor Deluxe King Room21 m²Sleeps 2
- Guest room, 1 King, Corner room, High floor21 m²Sleeps 2
- High Floor One-Bedroom King Suite with Skyline View, Sofa Bed and Roll-In Shower - Mobility Access/Hearing Accessible35 m²Sleeps 3A view, going by the room's name
- High Floor One-Bedroom Queen Suite with Skyline View, Sofa Bed and Roll-In Shower - Mobility Access35 m²Sleeps 3A view, going by the room's name
- King Suite with Sofa Bed and Skyline View - High Floor35 m²Sleeps 4A view, going by the room's name
- Suite, 1 King, Skyline view, Top floor35 m²Sleeps 4A view, going by the room's name
- Suite, 1 Queen Bed with Sofa bed35 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.1 out of 10. 35% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
30 Google reviewers ticked "Quiet", yet 39 guests complain about noise, and Varick Street runs 50 m away.
If views matters to you
Here, 13 of the 15 guests who mention views complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
300 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 889 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 168 older, 117 in other languages and 304 with a score but no words.
- The hotel replied to 33 of its 200 newest Google reviews.
- 5 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.