ModernHaus SoHo
4-star hotel · SoHo, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 66% of New York hotels
- 74% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 66% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 74% of guest comments are praise. 574 praise, 203 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $462 a nighttypical for two, before tax · from $282
- 2 min walkto the nearest station
- 292 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 127 m away
- Location160 praise · 0 complain
- Views68 praise · 3 complain
- Beds31 praise · 3 complain
Against
- On a main road: Grand Street12 m from the building
- Quiet at night32 complain · 8 praise
- Value32 complain · 4 praise
- Poolcomplaints falling: 10.7 in 100 a year ago, 4.3 now18 complain · 12 praise
- A facility closedcomplaints falling: 14.3 in 100 a year ago, 7.7 now28 of 292 guests
What guests reported
What guests say
292 reviews from the last 2 years. Most praised: staff (161 guests). Weakest: value, where 32 of the 36 who mention it complain.
Location1600Strength
The location is perfect and there’s no where else I’d rather stay.
Tripadvisor, January 2026, rated 5/5 by this guest
Everything was perfect, from the location to the staff and the quality of service.
Tripadvisor, January 2026, rated 5/5 by this guest
Views683Strength
Beautiful views and wonderful service.
Tripadvisor, May 2026, rated 5/5 by this guest
Luxurious, clean rooms with amazing views—loved my stay here at Moderhaus Soho!
Tripadvisor, December 2025, rated 5/5 by this guest
Also our room overlooked a building site and was quite noisy, even for NY!
Booking network, August 2026, rated 6/10 by this guest
Beds313Strength
Best location, bed and service.
Booking network, March 2026, rated 10/10 by this guest
The hotel was clean and comfortable beds.
Google, January 2026, rated 5/5 by this guest
Pillows are flat, I requested a better pillow and they brought up the same pillow.
Google, November 2025, rated 1/5 by this guest
Staff16133Mostly good
The front desk staff was super professional and friendly.
Tripadvisor, June 2026, rated 5/5 by this guest
Wooden floors, very nice staff.
Tripadvisor, January 2026, rated 4/5 by this guest
Staff doing the bare minimum, photos online are horrendously over glamorised
Booking network, July 2026, rated 1/10 by this guest
Cleanliness5423Mostly good
The rooms are spacious and clean.
Google, October 2025, rated 5/5 by this guest
Very friendly staff, spacy room very clean and in tact with good amenities (coffee etc).
Booking network, November 2025, rated 8/10 by this guest
Noisy sixth floor corner room with coffee stains on the bathroom counter when we walked in.
Google, March 2026, rated 3/5 by this guest
Room size3822Mostly good
A beautiful corner room with views, clean and quite - quite roomy for a room in NY.
Tripadvisor, January 2026, rated 5/5 by this guest
The rooms were spacious, clean, and comfortable.
Tripadvisor, June 2026, rated 5/5 by this guest
Rooms are a bit small for the price but well equipped, however the light in the room was very scarce.
Tripadvisor, January 2026, rated 4/5 by this guest
Room conditioncomplaints falling: 8.3 in 100 a year ago, 4.3 now2216Split
Needs both a refit and a rethink…
Google, June 2026, rated 2/5 by this guest
Dated rooms, bad to non existent customer service.
Tripadvisor, August 2026, rated 1/5 by this guest
The staff were not particularly welcoming, the rooms are extremely noisy, the hotel has not been properly maintained, and the gym is extremely small.
Tripadvisor, October 2026, rated 1/5 by this guest
Foodcomplaints falling: 4.8 in 100 a year ago, 2.9 now910Split
I asked for egg whites and they gave me eggs that had a slight yellow tint to them.
Google, February 2026, rated 2/5 by this guest
The restaurant isn't anything special, and the rooftop bar isn't the best in town, but the hotel itself is impeccable.
Google, September 2025, rated 5/5 by this guest
Unfriendly and unhelpful staff.
Booking network, July 2025, rated 2/10 by this guest
Poolcomplaints falling: 10.7 in 100 a year ago, 4.3 now1218Split
And it was overcrowded, no chairs available.
Booking network, July 2026, rated 6/10 by this guest
The only let down was the rooftop pool wasnt open once ....
Tripadvisor, September 2026, rated 4/5 by this guest
Pool closes at 2:00 on Saturday and Sunday
Booking network, July 2026, rated 8/10 by this guest
Breakfast711Weak spot
The food and beverage service for breakfast was subpar.
Google, May 2026, rated 4/5 by this guest
Breakfast could be improved.
Google, June 2026, rated 5/5 by this guest
The breakfast was late, some items were unavailable, the bread was burnt, and the service was not commensurate with the amount we paid.
Tripadvisor, December 2025, rated 1/5 by this guest
Quiet at night832Weak spot
You hear door banging and people talking in the hallway starting 7:30 am.
Google, May 2026, rated 2/5 by this guest
Beware of staying at the 17th floor as it is subject to excessive noise from the rooftop bar.
Booking network, December 2025, rated 8/10 by this guest
Room was very loud from street noises, restaurants, and being next to the elevator.
Tripadvisor, August 2026, rated 1/5 by this guest
Value432Weak spot
Price for what it is is high.
Booking network, March 2026, rated 5/10 by this guest
Very expensive for the amenities and type of hotel, ie no lobby, small rooms
Booking network, April 2026, rated 7/10 by this guest
In those prices you can find better hotels
Google, September 2026, rated 1/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 965 Google ratings
Problems guests raised
Raised most: a facility closed, in 28 of 292 reviews.
A facility closedcomplaints falling: 14.3 in 100 a year ago, 7.7 now28 of 2921 in 10 reviews
Only disappointment was that we didn't manage to get up to the Rooftop bar due to private functions being held.
Tripadvisor, November 2025, rated 5/5 by this guest
That the rooftop bar was closed to Hotel Guests one night of two.
Booking network, May 2026, rated 5/10 by this guest
Complaints the hotel left unresolvedcomplaints rising: 6.0 in 100 a year ago, 10.6 now27 of 2921 in 11 reviews
They were not able to give us a different room and while they said they’d bring ear plugs they did not follow through.
Booking network, April 2026, rated 5/10 by this guest
Shower didnt work, reported it and was asked to remind them later on my way out?
Tripadvisor, July 2026, rated 2/5 by this guest
Building work during the staycomplaints falling: 9.5 in 100 a year ago, 4.8 now18 of 2921 in 16 reviews
We didn’t get to visit the rooftop bar and at the time of our visit in November, the hotel’s main restaurant was under refurbishment.
Google, January 2026, rated 5/5 by this guest
Everyone working there remains nice and friendly, but the construction going well into the night was unbearable.
Tripadvisor, October 2025, rated 2/5 by this guest
Problems in the bathroomcomplaints falling: 8.3 in 100 a year ago, 4.8 now17 of 2921 in 17 reviews
You cant fully switch from the head shower to the hand shower.
Google, August 2026, rated 3/5 by this guest
Too much water leaked under the door and the shower diverter did not work.
Google, July 2026, rated 4/5 by this guest
Not as shown or bookedcomplaints falling: 8.3 in 100 a year ago, 2.9 now13 of 2921 in 22 reviews
The fact they advertised that the room was 29 sa.m but in teality was smaller
Booking network, March 2026, rated 8/10 by this guest
Misleading descriptions of amenities in the website.
Google, July 2025, rated 1/5 by this guest
Something broken in the room13 of 2921 in 22 reviews
The rooms are in decent shape, but it’s unfortunate many are facing a giant construction site, and additionally several of the bathroom fixtures weren’t really working well - the shower leaked out of the sealed corner (not even counting where the pane of glass doesn’t connect to the wall) and the…
Booking network, June 2026, rated 7/10 by this guest
Not an actual 5-star hotel; upon arrival, we had dirty towels, our TV was broken.
Google, March 2026, rated 1/5 by this guest
Serious reports
3 in 292 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites2 of 292 reviews
I stayed here and left with severe bedbug bites across my body.
Tripadvisor, May 2026, rated 1/5 by this guest
Instead, I left with bed bug bites and significant financial and emotional distress.
Google, May 2026, rated 1/5 by this guest
A physical hazard1 of 292 reviews
Walked in room and door immediately broke almost having a large metal part fall on our head.
Tripadvisor, August 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: building work in 3, stains in 2 and water leaks in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (5), bathtub (1), water view (2).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$462 is a typical night, from 298 dates checked in the coming year.
Weekends cost 12% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $322Dearest month: May 2027, $615
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$593
- traveluro.com$595
- Kayak$599
- hotelscombined.com$599
- momondo.com$599
- trivago.deals$601
- deals.dealbase.com$605
- Vio.com$612
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 127 m away by road, about 2 minutes on foot. There are 5 bars or clubs within 200 metres.
- Nearest main road: Grand Street12 m
- Nearest shop: Lemon Tree Gourmet Deli1 min walk85 m by road
- Nearest station2 min walk127 m by road
- The Brooklyn Bridge2.5 km
- The Empire State Building3.4 km
- Times Square4.1 km
- Rockefeller Center4.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
17 room types, from 26 to 122 m².
- Room, 1 Queen Bed (Modern)26 m²Sleeps 2
- Modern Queen26 m²Sleeps 2Bathtub in its photos
- Modern King29 m²Sleeps 2Bathtub in its photos
- Room, 1 King Bed (Modern)29 m²Sleeps 2
- Soho Deluxe King30 m²Sleeps 2Bathtub in its photos
- ModernHaus Queen Studio Accessible32 m²Sleeps 2Bathtub in its photos
The other 11 room types
- Studio, 1 King Bed (ModernHaus)32 m²Sleeps 2
- Studio, 1 Queen Bed, Accessible (ModernHaus, Roll-In Shower)32 m²Sleeps 2
- Skyline King Studio32 m²Sleeps 2Bathtub in its photos
- Modernhaus King Studio33 m²Sleeps 2
- ModernHaus King Studio Accessible33 m²Sleeps 2Bathtub in its photos
- Studio, 1 King Bed (Skyline)35 m²Sleeps 2
- Suite, 1 King Bed (Horizon)61 m²Sleeps 4Bathtub
- Horizon Suite65 m²Sleeps 41 super-king bed + 1 Sofa bedBathtub
- Horizon Suite Accessible65 m²Sleeps 41 Sofa bed + 1 super-king bedBathtub
- Gallery Penthouse122 m²Sleeps 41 super-king bed + 1 Sofa bed + 3 Sofa bed
- Deluxe Room, 1 King Bed (SoHo)Not statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 66% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If value matters to you
Here, 32 of the 36 guests who mention value complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
292 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 791 most recent reviews from Google, Tripadvisor and the Booking network. 292 of them describe a stay in the last 2 years and are the ones counted here; the rest were 83 older, 101 in other languages, 312 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 15 in every 100 reviews thank a staff member by name.
- 14 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.