The Roxy Hotel New York
3-star hotel · Tribeca, New York
Long Weekend score
Strong1 serious report in 273 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 90% of New York hotels
- 83% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 90% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 83% of guest comments are praise. 370 praise, 78 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $510 a nighttypical for two, before tax · from $301
- 1 min walkto the nearest station
- 273 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 62 m away
- Staff159 praise · 21 complain
- Location92 praise · 1 complain
- Food38 praise · 2 complain
- Beds16 praise · 0 complain
Against
- Quiet at night29 complain · 5 praise
- Value8 complain · 4 praise
- Complaints the hotel left unresolved12 of 273 guests
- Room condition5 complain · 3 praise
What guests reported
What guests say
273 reviews from the last 2 years. Most praised: staff (159 guests). Weakest: quiet at night, where 29 of the 34 who mention it complain.
Beds160Strength
Music vibe good, coffee shop a nice option in the morning to save going outside, bed very comfortable.
Booking network, January 2026, rated 8/10 by this guest
The rooms are nice size and the beds are very comfortable.
Google, June 2026, rated 5/5 by this guest
Location921Strength
Great location, great rooms and over-all hotel experience.
Tripadvisor, June 2026, rated 5/5 by this guest
Great location for shopping in soho and dinner in meat packing district!
Tripadvisor, August 2026, rated 5/5 by this guest
It's certainly not close to most tourist sites.
Tripadvisor, July 2026, rated 4/5 by this guest
Food382Strength
Exceptionally clean, and has plenty of stuff to do — the food and jazz bar are very authentic!
Tripadvisor, May 2026, rated 5/5 by this guest
We wouldn’t normally go to the bars or cafes in the hotel as they usually feel generic but we loved both at The Roxy.
Tripadvisor, June 2026, rated 5/5 by this guest
Staff15921Strength
Wiener she saw me come in asked how my day was and if I needed help with anything a truly nice person Great stay will come back
Tripadvisor, September 2026, rated 5/5 by this guest
Check in was smooth and efficient and Zillah could not have been more warm and welcoming.
Tripadvisor, May 2026, rated 5/5 by this guest
First didn’t have a room ready when it was already booked, then gave me a keycard to a room that was occupied, and finally forgot to send me itemized bill when I checked out.
Google, January 2026, rated 3/5 by this guest
Cleanliness285Mostly good
Our room was clean and we enjoyed the complimentary drinks upon arrival.
Tripadvisor, July 2026, rated 5/5 by this guest
location was great, rooms were clean and a good size for NYC, the bar and live music in lobby was amazing and check in was super easy and super friendly….
Tripadvisor, July 2026, rated 5/5 by this guest
Well decorated but not very clean.
Google, December 2025, rated 4/5 by this guest
Room size194Mostly good
Rooms were spacious and clean.
Google, August 2026, rated 5/5 by this guest
The room was spacious and fun and the extra special bday treats were much appreciated.
Tripadvisor, July 2026, rated 5/5 by this guest
Drinks 🍹 and food 🍴 are solid, but tiny rooms 🛏️ and awkward bathrooms 🚿 clash with artsy energy 🎨.
Google, January 2026, rated 3/5 by this guest
Breakfast63Mostly good
The room was stylish, & comfortable and the restaurant had a delicious breakfast menu.
Tripadvisor, August 2026, rated 5/5 by this guest
Breakfast was fresh and tasty, just not many options.
Google, April 2026, rated 4/5 by this guest
My bacon with my breakfast has clearly been made yesterday-yuck.
Tripadvisor, October 2026, rated 2/5 by this guest
Room condition35Weak spot
All in all could be a great hotel it just felt tired.
Tripadvisor, July 2026, rated 3/5 by this guest
It was old and funky without feeling “tired
Booking network, June 2026, rated 9/10 by this guest
The light switches are knobs and some in my room were significantly distorted and crooked from overuse but lack of maintenance.
Booking network, November 2025, rated 7/10 by this guest
Value48Weak spot
A bit overpriced, no access to Paul’s baby grand
Booking network, October 2025, rated 9/10 by this guest
Hoping this was a one-off but for price of 2K~ for 3 nights I expect a little bit better on service side/service level.
Google, May 2026, rated 3/5 by this guest
For nearly $1000/night, there are a lot of great options in downtown NYC that don't come with a mandatory rave.
Google, December 2025, rated 2/5 by this guest
Quiet at night529Weak spot
Great atmosphere but rooms on the second floor will feel the bass from the club below.
Tripadvisor, July 2026, rated 1/5 by this guest
Unfortunately, there was construction in the neighborhood and some work continued through the night that made it difficult to sleep.
Booking network, November 2025, rated 8/10 by this guest
The noise from the band was ok for most of us in the group but it really does go on for much longer in the evening than we had expected
Booking network, June 2026, rated 8/10 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,644 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 12 of 273 reviews.
Complaints the hotel left unresolved12 of 2731 in 23 reviews
Staff was friendly but not very competent as we asked to get our A/C fixed as it made a loud noice, guy at reception told us that he will have it fixed or transfer us to another room, which did not happen,.
Tripadvisor, August 2026, rated 4/5 by this guest
We called the front desk to fix it but it never got fixed.
Booking network, October 2025, rated 7/10 by this guest
Unexpected charges and refunds7 of 2731 in 39 reviews
But I found out that hotel has double charged me.
Google, February 2026, rated 1/5 by this guest
They tacked on hidden amenity fees that amounted to over $200.
Google, January 2026, rated 1/5 by this guest
Problems in the bathroom6 of 2731 in 46 reviews
Lack of hot water for shower at all times.
Booking network, December 2025, rated 7/10 by this guest
Hot water took (actually) 10 minutes to warm up in shower.
Google, December 2025, rated 2/5 by this guest
Something broken in the room5 of 2731 in 55 reviews
TV was a bit temperamental, but all good.
Booking network, February 2026, rated 10/10 by this guest
A slow check-in4 of 2731 in 68 reviews
Arrived at 3:30 - well beyond check in and the room was not ready.
Booking network, November 2025, rated 6/10 by this guest
Even after the staff realized the failure was on their side, I was kept waiting more than 15 minutes at the front desk for an absent manager before getting my room key, despite offering extra funds from my phone for incidentals.
Google, September 2026, rated 1/5 by this guest
Serious reports
1 in 273 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 273 reviews
The floor became extremely wet and slippery, creating yet another unnecessary safety hazard.
Google, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
Guests’ photos confirm: restaurant (4), bar (8), bathtub (2).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$510 is a typical night, from 299 dates checked in the coming year.
Weekends cost 21% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $334Dearest month: May 2027, $651
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$676
- luxuryescapes.com$692
- hotelsinamerica.com$720
- Expedia$731
- Tripadvisor$731
- Hotels.com$731
- Trip.com$731
- travelocity.com$731
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 62 m away by road, about 1 minute on foot. There are 7 bars or clubs within 200 metres.
- Nearest station1 min walk62 m by road
- Nearest main road: West Broadway115 m
- Nearest shop: Tribeca Bagels3 min walk249 m by road
- The Brooklyn Bridge27 min walk2.0 km by road
- The Empire State Building3.7 km
- Times Square4.5 km
- Rockefeller Center5.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 27 to 56 m².
- Standard Room, Accessible27 m²Sleeps 31 Double bed
- Standard Room27 m²Sleeps 21 Double bed
- Roxy King27 m²Sleeps 2
- Roxy Deluxe King ( High Floor)28 m²Sleeps 2Bathtub
- Deluxe King Room28 m²Sleeps 2Bathtub
- Deluxe Double Room with Two Double Beds29 m²Sleeps 4
The other 10 room types
- Loft Suite36 m²Sleeps 31 super-king bed
- Studio King Room38 m²Sleeps 2
- One Bedroom Suite46 m²Sleeps 4
- Suite, 1 Bedroom46 m²Sleeps 4
- Deluxe One-Bedroom Suite56 m²Sleeps 4
- Deluxe Suite, 1 Bedroom56 m²Sleeps 5
- Room, 1 King Bed, Corner (g)Not statedSleeps 2
- Standard Room, AccessibleNot statedSleeps 21 Double bedBathtub
- Suite, 1 BedroomNot statedSleeps 4Bathtub
- Deluxe Suite, 1 BedroomNot statedSleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 90% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If quiet at night matters to you
Here, 29 of the 34 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
273 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 717 most recent reviews from Google, Tripadvisor and the Booking network. 273 of them describe a stay in the last 2 years and are the ones counted here; the rest were 140 older, 33 in other languages, 248 with a score but no words and 23 about the restaurant rather than a stay.
- The hotel replied to 2 of its 200 newest Google reviews.
- 36 in every 100 reviews thank a staff member by name.
- 25 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.