Four Seasons Hotel New York Downtown
5-star hotel · Tribeca, New York
Long Weekend score
Strong1 serious report in 153 reviews: someone fell ill
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 84% of New York hotels
- 83% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 84% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 83% of guest comments are praise. 248 praise, 50 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $1,075 a nighttypical for two, before tax · from $767
- 1 min walkto the nearest station
- 153 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 54 m away
- Staff92 praise · 12 complain
- Location42 praise · 1 complain
- Pool18 praise · 1 complain
- Room size16 praise · 2 complain
Against
- Value9 complain · 3 praise
What guests reported
What guests say
153 reviews from the last 2 years. Most praised: staff (92 guests). Weakest: value, where 9 of the 12 who mention it complain.
Views80Strength
Every corner of the room has a nice view.
Google, November 2025, rated 5/5 by this guest
The room was clean and well furnished and we had a view of the WTC from the 15th floor.
Tripadvisor, May 2026, rated 5/5 by this guest
Location421Strength
Great location and excellent service as usual from a Four Seasons hotel.
Google, July 2026, rated 5/5 by this guest
The location is fantastic for exploring the city.
Google, March 2026, rated 5/5 by this guest
The hotel is quite far from the downtown area, and you need to take a taxi to get there.
Tripadvisor, January 2026, rated 3/5 by this guest
Pool181Strength
My top pick: Four Seasons Hotel New York Downtown — it’s the safest bet for a truly family-friendly pool experience in NYC, plus the kind of service that keeps kids (and parents) happy.
Tripadvisor, March 2026, rated 4/5 by this guest
The pool here is absolutely immaculate!
Google, September 2026, rated 5/5 by this guest
I am giving four stars because the pool water was cold and the in room dining food was below expectations for a place like this.
Booking network, January 2025, rated 8/10 by this guest
Quiet at night111Strength
The room was wonderfully dark and quiet, and we got a great night’s sleep.
Google, October 2026, rated 5/5 by this guest
Personally, my favorite hotel in NYC - perfectly located within walking distance of many attractions and noticeably calmer than most other places.
Google, October 2025, rated 5/5 by this guest
Room size162Strength
Room was large and lovely.
Tripadvisor, January 2026, rated 5/5 by this guest
Spacious rooms great location, great people
Booking network, December 2025, rated 8/10 by this guest
Staff9212Strength
Exceptional service from all.
Tripadvisor, October 2025, rated 5/5 by this guest
Service was exceptional as usual!
Google, August 2026, rated 5/5 by this guest
The staff was arrogant and unfriendly.
Google, September 2026, rated 1/5 by this guest
Food228Mostly good
Very nice service, excellent address, good food.
Tripadvisor, June 2026, rated 5/5 by this guest
The room service also amazing highly recommend trying
Google, June 2026, rated 5/5 by this guest
Doesn’t worth the money we had bad room and even the food is ew
Google, July 2026, rated 1/5 by this guest
Cleanlinesscomplaints falling: 7.3 in 100 a year ago, 2.8 now208Mostly good
The bed was very comfortable, and the bathroom was very clean and big!
Booking network, March 2026, rated 10/10 by this guest
The FS has amazing service, pristine rooms, quiet…
Tripadvisor, October 2025, rated 5/5 by this guest
Minor remarks on cleanliness (quality of housekeeping).
Booking network, November 2025, rated 10/10 by this guest
Room condition94Mostly good
The rooms are beautiful, modern and extremely comfortable, with thoughtful daily treats and little surprises for our children.
Tripadvisor, August 2026, rated 5/5 by this guest
Very nice and spacious rooms, lovingly decorated and modern.
Tripadvisor, May 2025, rated 4/5 by this guest
Breakfast74Mostly good
The breakfast is probably the best a la carte hotel breakfast in New York
Tripadvisor, August 2025, rated 5/5 by this guest
Up there with the best, rooms, service and a special plus on the breakfast plus stuff.
Google, April 2025, rated 5/5 by this guest
Lastly their Breakfast menu is horrible, only 3 bagel options and the bagels also taste frozen definitely not your traditional NYC bagel.
Tripadvisor, August 2025, rated 2/5 by this guest
Value39Weak spot
Very pricey and despite regularly staying with FS I probably would try other hotels before returning.
Tripadvisor, October 2025, rated 4/5 by this guest
For the price, I feel like there should be better rooms.
Tripadvisor, December 2024, rated 2/5 by this guest
Good atmosphere.great stuff
Booking network, December 2024, rated 9/10 by this guest
Too few mentions to judge: beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,323 Google ratings
Problems guests raised
Raised most: mould or damp, in 5 of 153 reviews.
Mould or damp5 of 1531 in 31 reviews
THE CARPETS IN THE HALL WAYS ADN THE ROOM ARE OLD WITH A MUSTY SMELLING, THE LIGHTING IN THE ELEVATOR IS SO DIM WE COULD NOT SEE THE FLOOR BUTTONS PROPERLY
Booking network, November 2024, rated 2/10 by this guest
The MOLD in the showers is DISGUSTING 🤮
Google, July 2025, rated 1/5 by this guest
Complaints the hotel left unresolved4 of 1531 in 38 reviews
I called four times and could not get connected to from desk and finance departmentm
Google, March 2025, rated 2/5 by this guest
Unexpected charges and refunds3 of 1531 in 51 reviews
Instead of showing any flexibility after all the confusion and despite the fact that the $100 property credit went completely unused, the hotel charged an extra $20 for breakfast.
Google, September 2026, rated 1/5 by this guest
I had to make an urgent 5’ international call and they charged 60$ without being advised in advance of the price per minute.
Google, January 2025, rated 3/5 by this guest
Something broken in the room3 of 1531 in 51 reviews
The TV in our bathroom was also broken (which was subsequently fixed), and our mini fridge also didn’t work.
Tripadvisor, October 2024, rated 4/5 by this guest
For connecting a personal device only Airplay was supported and it did not work.
Google, March 2025, rated 5/5 by this guest
Serious reports
1 in 153 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 153 reviews
Ordered room service soup and my friend got really sick after eating it and it tasted so terrible.
Booking network, June 2025, rated 6/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (1), bar (2), bathtub (8).
The hotel says it has no hot tub.
Price, place and rooms
Price
$1,075 is a typical night, from 300 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $966Dearest month: May 2027, $1,480
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$1,112
- hotelsinamerica.com$1,129
- Vio.com$1,214
- deals.etrip.net$1,214
- skyscanner.net$1,245
- muvtravel.com$1,245
- h-en.reserving.com$1,247
- Expedia$1,262
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 54 m away by road, about 1 minute on foot. There are 4 bars or clubs within 200 metres.
- Nearest station1 min walk54 m by road
- Nearest shop: Elim Bistro1 min walk107 m by road
- Nearest main road: West Street392 m
- The Brooklyn Bridge20 min walk1.5 km by road
- The Empire State Building4.6 km
- Times Square5.3 km
- Rockefeller Center5.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
20 room types, from 37 to 119 m².
- Brooklyn Room with King Bed37 m²Sleeps 2Bathtub in its photos
- Accessible Brooklyn Room with King Bed37 m²Sleeps 2Bathtub in its photos
- Accessible Manhattan Room with King Bed39 m²Sleeps 2Bathtub
- Hudson Corner King39 m²Sleeps 2Bathtub
- Hudson Corner Double39 m²Sleeps 3Bathtub
- Manhattan Room with Double Beds39 m²Sleeps 3Bathtub
The other 14 room types
- SoHo Premier Double39 m²Sleeps 3Bathtub
- Manhattan Room with king bed39 m²Sleeps 2Bathtub
- SoHo Premier King42 m²Sleeps 2Bathtub in its photos
- Accessible SoHo Premier King42 m²Sleeps 2Bathtub in its photos
- Accessible Liberty Suite67 m²Sleeps 31 super-king bedBathtub in its photos
- Gotham Suite with Terrace67 m²Sleeps 21 super-king bedBathtub in its photosBalcony
- Liberty Suite67 m²Sleeps 41 super-king bedBathtub
- Gotham Suite67 m²Sleeps 21 super-king bedBathtub
- Accessible Oculus Suite84 m²Sleeps 31 super-king bedBathtub
- Oculus Suite84 m²Sleeps 41 super-king bedBathtub
- Tribeca Suite113 m²Sleeps 21 super-king bedBathtub in its photosBalcony
- Metropolis Suite113 m²Sleeps 21 super-king bedBathtub in its photosBalcony
- Greenwhich Two Bedroom Suite119 m²Sleeps 4
- Trinity Two Bedroom Suite119 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 84% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If value matters to you
Here, 9 of the 12 guests who mention value complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
153 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 582 most recent reviews from Google, Tripadvisor and the Booking network. 153 of them describe a stay in the last 2 years and are the ones counted here; the rest were 190 older, 12 in other languages, 220 with a score but no words and 7 about the restaurant rather than a stay.
- The hotel replied to 178 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 13 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.