The Langham, New York, Fifth Avenue
5-star hotel · Midtown South, New York
Long Weekend score
StrongNo serious reports. in 293 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 90% of New York hotels
- 90% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 90% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 90% of guest comments are praise. 597 praise, 63 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $656 a nighttypical for two, before tax · from $378
- 5 min walkto the Empire State Building
- 293 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 5 min walk to the Empire State Building348 m by road
- A station within walking distanceA station is 388 m away
- Staff225 praise · 16 complain
- Location117 praise · 0 complain
- Room size77 praise · 0 complain
What guests reported
What guests say
293 reviews from the last 2 years. Most praised: staff (225 guests). Weakest: beds, where 9 of the 20 who mention it complain.
Location1170Strength
Centrally located, train into Grand Central and went to a Broadway show.
Tripadvisor, August 2026, rated 5/5 by this guest
Lovely property, excellent location and great service.
Tripadvisor, November 2025, rated 5/5 by this guest
Room size770Strength
nice sized room, great fitness facility , breakfast at hotel was delicious( but NY prices).
Google, May 2026, rated 5/5 by this guest
Location was great with spacious rooms - the small touches like warm apple cider in the entrance way were lovely.
Booking network, March 2026, rated 10/10 by this guest
Staff22516Strength
Everyone is so nice and welcoming, the service is absolutely top tier.
Google, August 2026, rated 5/5 by this guest
The staff very professional and friendly.
Tripadvisor, September 2026, rated 4/5 by this guest
Housekeeping and room service are slow and make a lot of mistakes.
Google, February 2026, rated 3/5 by this guest
Food323Strength
Restaurant food was delicious- but expensive but yummy.
Google, June 2026, rated 5/5 by this guest
the level of service and attentiveness was outstanding by all staff (front desk-concierge-bellman-guest reception- especially Karina Fabian, was everything one could want.) the room size was exceptional, the hotel restaurant was very good.
Booking network, January 2026, rated 10/10 by this guest
Cleanlinesscomplaints rising: 1.3 in 100 a year ago, 2.8 now567Strength
The housekeeping and evening turndown were great.
Tripadvisor, April 2026, rated 5/5 by this guest
The hotel features spacious rooms with excellent sound insulation, friendly staff and a high standard of cleanliness.
Tripadvisor, August 2026, rated 5/5 by this guest
Hair on the bed and bad odor
Tripadvisor, April 2026, rated 1/5 by this guest
Views213Strength
The rooms were spacious and clean with a gorgeous view of New York.
Google, November 2025, rated 5/5 by this guest
Great rooms with city view high up.
Tripadvisor, November 2025, rated 5/5 by this guest
We got upgraded to a junior suite on the fifth floor - no view, but a very large room with a separate sitting area and a magnificent bathroom (truly giant tub).
Tripadvisor, July 2026, rated 5/5 by this guest
Quiet at night225Mostly good
For us, it was like a relaxed oasis in all the New York hustle and bustle.
Tripadvisor, April 2026, rated 5/5 by this guest
I actually preferred the room without a view as it was far quieter than the 5th Ave view.
Tripadvisor, January 2026, rated 5/5 by this guest
We heard every horn, siren, street argument, and yelling all night.
Booking network, November 2025, rated 9/10 by this guest
Valuecomplaints rising: 1.3 in 100 a year ago, 3.3 now178Mostly good
Excellent stay and Excellent Value
Tripadvisor, November 2025, rated 5/5 by this guest
Highly recommended to anyone visiting New York looking for higher end accommodation but not willing to blow a hole in the wallet.
Tripadvisor, August 2026, rated 5/5 by this guest
The location was great but not worth the money.
Google, November 2025, rated 4/5 by this guest
Breakfast126Mostly good
Echoing earlier reviews - do go for a room with club access if you can - great place to relax in between sight seeing and super breakfast.
Tripadvisor, June 2026, rated 5/5 by this guest
The breakfast and room service were excellent, especially compared to the previous stay of Marriott, the hotel catering was very good, friendly to Chinese stomach, the room also provided Pu'er tea!
Tripadvisor, July 2026, rated 5/5 by this guest
However, breakfast at the restaurant downstairs is an absolute disaster.
Booking network, November 2025, rated 10/10 by this guest
Bedscomplaints rising: 1.3 in 100 a year ago, 3.7 now119Split
The only things we didn't care for was the quality of the in room dining experience was less than expected, and the bed was extremely uncomfortable.
Tripadvisor, July 2026, rated 5/5 by this guest
However, I was not a fan of the bed.
Google, April 2026, rated 4/5 by this guest
Beds are very uncomfortable!
Booking network, October 2025, rated 8/10 by this guest
Room conditioncomplaints rising: 0.0 in 100 a year ago, 2.8 now76Split
For the price, it feels anything but luxury – tired room, inconsistent service and details you wouldn’t expect at this level.
Google, May 2026, rated 2/5 by this guest
The hotel is very old, furniture is outdated.
Booking network, January 2026, rated 6/10 by this guest
Everything is comfortably and tastefully furnished, even though you can tell the building is showing its age a bit.
Google, February 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,793 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 7 of 293 reviews.
Complaints the hotel left unresolved7 of 2931 in 42 reviews
I requested them on the first day, but my request was ignored.
Google, September 2026, rated 2/5 by this guest
I reached out to guest services, but they chose not to provide better service, even though they could have.
Google, August 2025, rated 1/5 by this guest
Expensive food and drinkscomplaints rising: 1.3 in 100 a year ago, 2.8 now7 of 2931 in 42 reviews
Restaurant was limited and pricey.
Booking network, December 2025, rated 9/10 by this guest
Unexpected charges and refunds4 of 2931 in 73 reviews
$90 valet for every 24 hours u stay here.
Tripadvisor, August 2026, rated 1/5 by this guest
On top of that, I experienced an issue with multiple payments being taken from my card.
Tripadvisor, December 2025, rated 2/5 by this guest
A booking not honoured3 of 2931 in 98 reviews
The staff was adamant that they could not give me a room for me and my friends because we traveled in a group of three, not to mention, the price was super expensive just to not get parking.
Booking network, July 2025, rated 1/10 by this guest
Then I get an email saying the room I booked isn’t available.
Google, August 2025, rated 1/5 by this guest
Heating and air conditioning3 of 2931 in 98 reviews
Unless the outside temperature is below 53 degrees, you get no heat in your room.
Tripadvisor, May 2026, rated 2/5 by this guest
Serious reports
None found in 293 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: bar (5), bathtub (5), landmark view (7), event space (2).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$656 is a typical night, from 302 dates checked in the coming year.
Weekends cost 14% less than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $486Dearest month: Dec 2026, $1,040
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$960
- hotelsinamerica.com$1,052
- Expedia$1,082
- Booking.com$1,082
- Priceline$1,082
- Tripadvisor$1,082
- Hotels.com$1,082
- travelocity.com$1,082
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Empire State Building is 348 m away by road, about 5 minutes on foot. There are 7 bars or clubs within 200 metres.
- Nearest main road: West 34th Street200 m
- Nearest shop3 min walk254 m by road
- The Empire State Building5 min walk348 m by road
- Nearest station5 min walk388 m by road
- Times Square12 min walk891 m by road
- Rockefeller Center17 min walk1.2 km by road
- The Brooklyn Bridge5.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 39 to 87 m².
- Superior City View with King Bed39 m²Sleeps 2Bathtub in its photosA view, going by the room's name
- Superior Room with King Bed39 m²Sleeps 2Bathtub in its photosNo view
- Deluxe Room with King Bed46 m²Sleeps 3Bathtub
- Deluxe City View King with Kitchen46 m²Sleeps 2BathtubA view, going by the room's name
- Club Executive King64 m²Sleeps 3Bathtub
- Club Executive King with Kitchen65 m²Sleeps 2Bathtub
The other 5 room types
- Family Double Double Room with Kitchen74 m²Sleeps 4Bathtub
- Family Room with Two Queen Beds78 m²Sleeps 5Bathtub
- Junior Suite78 m²Sleeps 41 super-king bed + 1 Sofa bedBathtub
- Club Junior Empire State View Suite86 m²Sleeps 31 super-king bedBathtubLandmark view
- Club One-Bedroom Empire State View Suite87 m²Sleeps 4Bathtub in its photosLandmark view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 90% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 6 of the 13 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
293 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 749 most recent reviews from Google, Tripadvisor and the Booking network. 293 of them describe a stay in the last 2 years and are the ones counted here; the rest were 164 older, 18 in other languages, 272 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 189 of its 200 newest Google reviews.
- 9 in every 100 reviews thank a staff member by name.
- 28 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.