(The Mercer)
5-star hotel · SoHo, New York
Long Weekend score
StrongNo serious reports. in 78 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 83% of New York hotels
- 84% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 83% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 84% of guest comments are praise. 124 praise, 23 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $1,134 a nighttypical for two, before tax · from $808
- 1 min walkto the nearest station
- 78 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 103 m away
- Staff47 praise · 4 complain
- Location40 praise · 0 complain
- Room size9 praise · 1 complain
Against
- Value9 complain · 2 praise
What guests reported
What guests say
78 reviews from the last 2 years. Most praised: staff (47 guests). Weakest: value, where 9 of the 11 who mention it complain.
Location400Strength
In the perfect spot in soho!
Booking network, January 2026, rated 10/10 by this guest
It was really beautiful, with an excellent location and the rooms were very comfortable.
Booking network, December 2025, rated 9/10 by this guest
Staff474Strength
Location staff, cleanliness
Booking network, April 2026, rated 9/10 by this guest
Front desk staff are brilliant.
Booking network, January 2026, rated 10/10 by this guest
No one helped with luggage not a good guest experience.
Booking network, May 2026, rated 1/10 by this guest
Room size91Strength
Excellent customer service, our room was well sized with beautiful views and all the amenities were there.
Booking network, February 2025, rated 10/10 by this guest
Tastefully appointed and larger than normal rooms for city standards.
Tripadvisor, March 2025, rated 5/5 by this guest
The bathroom was very nice, but the rest of the space was small and the furnishings were not that great.
Booking network, May 2025, rated 8/10 by this guest
Cleanliness102Mostly good
We had a large and comfortable room, the room service and cleanliness of the room was excellent.
Booking network, November 2025, rated 10/10 by this guest
The room was clean, beds were comfortable, and the space was pretty good.
Booking network, August 2025, rated 10/10 by this guest
The rooms are incredibly disappointing, the decor is bland, the metal door is dirty and the closet space nonexistent.
Tripadvisor, November 2024, rated 2/5 by this guest
Food82Mostly good
Good service, good restaurant and perfect location being midway between midtown and downtown.
Google, January 2025, rated 4/5 by this guest
Restaurant was outstanding with excellent food and wine list
Booking network, March 2025, rated 9/10 by this guest
Quiet at night85Mostly good
Location and the room was quiet and comfortable
Booking network, November 2025, rated 8/10 by this guest
I reserved a room facing the courtyard and it was very quiet.
Booking network, October 2025, rated 8/10 by this guest
Can hear the room above and anything dropped on the floor or as they walk
Booking network, September 2026, rated 6/10 by this guest
Value29Weak spot
The staff was incredible but it is not enough to justify such an expensive price
Booking network, August 2025, rated 8/10 by this guest
For the price, $1200++, we expected something luxurious.
Tripadvisor, November 2024, rated 3/5 by this guest
Too few mentions to judge: beds, room condition, views and breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 691 Google ratings
Serious reports
None found in 78 reviews.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: bar (9), bathtub (3).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$1,134 is a typical night, from 251 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $825Dearest month: May 2027, $1,375
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$1,403
- deals.dealbase.com$1,444
- reservationday.com$1,489
- hotelsinamerica.com$1,497
- Hotels.com$1,543
- Kayak$1,549
- hotelscombined.com$1,549
- luxuryescapes.com$1,622
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 103 m away by road, about 1 minute on foot. There is 1 bar or club within 200 metres.
- Nearest station1 min walk103 m by road
- Nearest main road: West Houston Street115 m
- Nearest shop: M & O Market & Deli4 min walk310 m by road
- The Brooklyn Bridge2.7 km
- The Empire State Building3.0 km
- Times Square3.8 km
- Rockefeller Center4.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 23 to 65 m².
- Courtyard Room23 m²1 Queen bed
- Mercer Room28 m²1 super-king bed
- Mercer Room Deluxe32 m²1 king bed
- SoHo Studio33 m²1 super-king bedBathtub in its photos
- SoHo Deluxe Studio39 m²1 super-king bed
- Loft Junior Suite47 m²1 super-king bedBathtub
The other 1 room types
- Loft Suite65 m²1 super-king bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.1 out of 10. 83% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If value matters to you
Here, 9 of the 11 guests who mention value complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
78 reviews counted · 92 photos checked · updated 12 October 2026
- We collected this hotel's 535 most recent reviews from Google, Tripadvisor and the Booking network. 78 of them describe a stay in the last 2 years and are the ones counted here; the rest were 235 older, 23 in other languages, 196 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 2 of its 200 newest Google reviews.
- 13 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 92 photos: the first 32 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.