Hampton Inn Manhattan-35th St/Empire State Bldg
4-star hotel · Midtown South, New York
Long Weekend score
MixedNo serious reports. in 299 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 47% of New York hotels
- 74% of guest comments are praise
- 78% of guest photos show no damage
How this score is made
- Rated higher than 47% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 74% of guest comments are praise. 672 praise, 234 complain. Counts for 30% of the score.
- 78% of guest photos show no damage. 47 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $326 a nighttypical for two, before tax · from $137
- 1 min walkto the nearest station
- 299 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 6 min walk to the Empire State Building433 m by road
- A station within walking distanceA station is 51 m away
- Empire State Building view8 guest photos show it
- Location225 praise · 0 complain
- Staff157 praise · 17 complain
Against
- Guest photos show wear and dirt13 of the 60 photos guests took, and 0 of the hotel's 32
- Room conditioncomplaints rising: 7.4 in 100 a year ago, 16.9 now48 complain · 2 praise
- Quiet at nightcomplaints rising: 3.7 in 100 a year ago, 15.4 now43 complain · 17 praise
- Room size28 complain · 14 praise
- The liftcomplaints falling: 18.5 in 100 a year ago, 7.4 now25 of 299 guests
What guests reported
What guests say
299 reviews from the last 2 years. Most praised: location (225 guests). Weakest: room condition, where 48 of the 50 who mention it complain.
Location2250Strength
The hotel is in a great location; it might seem basic, but it has everything you need to enjoy New York and get your bearings.
Google, July 2026, rated 4/5 by this guest
Well located, friendly staff, and a fairly complete breakfast.
Google, May 2026, rated 5/5 by this guest
Staffcomplaints rising: 3.7 in 100 a year ago, 5.9 now15717Strength
Classic decor with clean rooms, large bathrooms, fast Wi-Fi, very friendly staff, ideally located near the Empire State Building.
Google, May 2026, rated 5/5 by this guest
The staff were very polite and helpful.
Booking network, June 2026, rated 7/10 by this guest
the lady at the reception was rude and didn't agree to get the room I asked, saying first come first serve.
Booking network, July 2026, rated 4/10 by this guest
Cleanlinesscomplaints rising: 0.0 in 100 a year ago, 7.7 now8021Mostly good
Rooms were sparse but clean.
Google, December 2025, rated 4/5 by this guest
Great cleanliness & food/ drink areas were always kept filled
Booking network, August 2026, rated 9/10 by this guest
The room was very dirty for $400 a night.
Booking network, June 2026, rated 1/10 by this guest
Viewscomplaints rising: 0.0 in 100 a year ago, 2.2 now186Mostly good
And the room had a view of the Empire State Building.
Google, March 2026, rated 5/5 by this guest
Room was clean and has the view of the Empire State Building which was really nice.
Booking network, June 2026, rated 8/10 by this guest
There's actually no window view, no overpayment.
Tripadvisor, February 2026, rated 4/5 by this guest
Valuecomplaints rising: 0.0 in 100 a year ago, 5.5 now3915Mostly good
Friendly staff and good value on the room!
Booking network, July 2026, rated 8/10 by this guest
Great stay, location perfect and great value for money!
Booking network, August 2026, rated 8/10 by this guest
I thought the room was overpriced.
Booking network, July 2026, rated 9/10 by this guest
Breakfast9740Mostly good
Luis, the gentleman who served breakfast, was very kind to us, and the breakfasts were magnificent.
Google, August 2026, rated 5/5 by this guest
The hotel, furthermore, is clean, well organized and the breakfast is complete, there is something for every palate.
Tripadvisor, September 2026, rated 5/5 by this guest
However, the breakfast is very poor, no vegetables.
Google, July 2026, rated 5/5 by this guest
Bedscomplaints rising: 0.0 in 100 a year ago, 5.9 now2316Split
hotel itself is very much outdated it need full renovation, very poor bed frame and mattress extremely noise even someone next door opening their door it felt like someone coming in your room, extremely disappointed
Booking network, September 2026, rated 1/10 by this guest
You felt the springs in the bed.
Google, October 2025, rated 2/5 by this guest
The bed could be more comfortable, the hotel seems a little outdated in need of a renovation.
Booking network, May 2026, rated 7/10 by this guest
Room size1428Weak spot
Rooms are a little smaller, but given the location was a great value.
Tripadvisor, July 2026, rated 5/5 by this guest
The double queen room was a bit tight on space.
Booking network, September 2026, rated 9/10 by this guest
rooms are pretty small with basic stuff, less services.
Google, May 2026, rated 4/5 by this guest
Quiet at nightcomplaints rising: 3.7 in 100 a year ago, 15.4 now1743Weak spot
Music so loud shakes the hotel every night and sleep isn't possible until 2am at the earliest most nights.
Google, October 2025, rated 2/5 by this guest
The aircon was a little noisy in the room.
Booking network, July 2026, rated 7/10 by this guest
Breakfast was poor - and the corridors are loud at night when people come home late banging doors - not a lot of sound proofing internally.
Booking network, July 2026, rated 8/10 by this guest
Room conditioncomplaints rising: 7.4 in 100 a year ago, 16.9 now248Weak spot
It seems like to be a little bit worn out
Booking network, May 2026, rated 9/10 by this guest
And hotel is dated in general and need some updates/remodeling.
Booking network, May 2026, rated 4/10 by this guest
The hotel facilities are old but still clean and tidy.
Google, October 2025, rated 4/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,784 Google ratings
Problems guests raised
Raised most: the lift, in 25 of 299 reviews.
The liftcomplaints falling: 18.5 in 100 a year ago, 7.4 now25 of 2991 in 12 reviews
The elevator was somehow slow during the peak hours of breakfast.
Booking network, May 2026, rated 9/10 by this guest
The lifts can be slow in the morning but we were only on the 2nd floor so it didnt bother us to take the stairs the odd time
Booking network, June 2026, rated 8/10 by this guest
Problems in the bathroomcomplaints rising: 0.0 in 100 a year ago, 4.4 now12 of 2991 in 25 reviews
The flush in the toilet was not well.
Booking network, July 2026, rated 3/10 by this guest
Once there is a water shortage in the hotel, the whole night there is no water in the washroom, the intercom is not working at that moment,
Booking network, July 2026, rated 6/10 by this guest
Something broken in the roomcomplaints rising: 0.0 in 100 a year ago, 3.3 now9 of 2991 in 33 reviews
We were given an Accessible room, which we don't mind, but was prominent that the bathroom sink was broken before - repaired, but still tilted and not smooth.
Booking network, June 2026, rated 6/10 by this guest
After a long trip to get there, we were sweaty and uncomfortable, but couldn’t take a shower the first night because the faucet handle was broken.
Google, November 2025, rated 2/5 by this guest
Unexpected charges and refundscomplaints rising: 0.0 in 100 a year ago, 2.9 now8 of 2991 in 37 reviews
They charge an extra deposit per night that they didn't refund (they kept an extra $200).
Google, November 2025, rated 2/5 by this guest
However, they didn't refund our deposit, and it's impossible to get in touch with them as they don't respond.
Google, May 2026, rated 3/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 0.0 in 100 a year ago, 2.9 now8 of 2991 in 37 reviews
Room was dirty and after talking to cleaning lady and explaning and showing nothing changed.
Booking network, July 2026, rated 6/10 by this guest
Requests to the staff to change rooms to a quieter room were met with the response "another room will not be quieter." Windows are thin and not soundproof, nor do they lock.
Booking network, June 2026, rated 1/10 by this guest
Heating and air conditioning8 of 2991 in 37 reviews
The hallways aren’t air conditioned at all and the rooms aren’t adequately air conditioned.
Google, June 2026, rated 2/5 by this guest
Air conditioning is good in general, but in-room A/C wasn’t working well…
Booking network, August 2026, rated 7/10 by this guest
Serious reports
None found in 299 reviews.
Photos, checked
13 of the 60 guest photos we checked show damage or dirt (22%).
Guest photos showing damage or dirt13 of 6022%
Of 60 guest photos, 13 show damage or dirt: stains in 3, peeling paint or cracks in 3, mould or damp in 2 and broken fittings in 2, and some photos show more than one. Of the hotel's own 32, 0 do.
What it advertises, against the photos
Guests’ photos confirm: bathtub (1), landmark view (8).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$326 is a typical night, from 253 dates checked in the coming year.
Weekends cost 9% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $172Dearest month: Dec 2026, $449
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$426
- momondo.com$426
- Expedia$460
- Booking.com$460
- Hotels.com$460
- Priceline$460
- Agoda$460
- travelocity.com$460
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 51 m away by road, about 1 minute on foot. There are 4 bars or clubs within 200 metres.
- Nearest station1 min walk51 m by road
- Nearest main road: West 34th Street102 m
- Nearest shop: In A New York Minute Grab N' Gi1 min walk112 m by road
- The Empire State Building6 min walk433 m by road
- Times Square10 min walk733 m by road
- Rockefeller Center16 min walk1.2 km by road
- The Brooklyn Bridge5.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 17 to 19 m².
- Room, 1 King Bed, Accessible, Non Smoking17 m²Sleeps 2Bathtub in its photos
- Double Room with Two Double Beds - Non-Smoking19 m²Sleeps 4Bathtub in its photos
- King Room with View19 m²Sleeps 2Bathtub in its photosLandmark view
- King Room with King Bed - Non-Smoking19 m²Sleeps 2Bathtub in its photos
- Double Room with Two Double Beds and View19 m²Sleeps 4Bathtub in its photosLandmark view
- King Room with Roll-In Shower - Mobility Access/Non-Smoking19 m²Sleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. 47% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
34 Google reviewers ticked "Quiet", yet 43 guests complain about noise.
If room condition matters to you
Here, 48 of the 50 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
299 reviews counted · 92 photos checked · updated 10 October 2026
- We collected this hotel's 888 most recent reviews from Google, Tripadvisor and the Booking network. 299 of them describe a stay in the last 2 years and are the ones counted here; the rest were 88 older, 218 in other languages and 283 with a score but no words.
- The hotel replied to 198 of its 200 newest Google reviews.
- 4 in every 100 reviews thank a staff member by name.
- 11 reviews mention a free upgrade, a cake or a gift.
- We looked at 92 photos: the first 32 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.