Pointe Plaza Hotel
3-star hotel · Brooklyn, New York
Long Weekend score
Mixed5 serious reports in 296 reviews: a physical hazard (5)
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of New York hotels
- 69% of guest comments are praise
- 87% of guest photos show no damage
How this score is made
- Rated higher than 38% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 69% of guest comments are praise. 469 praise, 212 complain. Counts for 30% of the score.
- 87% of guest photos show no damage. 52 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $171 a nighttypical for two, before tax · from $112
- 11 min walkto the nearest station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff139 praise · 17 complain
- Room size61 praise · 6 complain
- Beds30 praise · 4 complain
Against
- Breakfast57 complain · 26 praise
- Room condition43 complain · 1 praise
- Quiet at night31 complain · 22 praise
- Something broken in the roomcomplaints falling: 14.9 in 100 a year ago, 5.6 now29 of 296 guests
- Unpleasant surroundings18 of 296 guests
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: staff (139 guests). Weakest: room condition, where 43 of the 44 who mention it complain.
Room size616Strength
The hotel was clean, and the rooms were nice and spacious, which made the stay even better.
Google, January 2026, rated 5/5 by this guest
The hotel room was bigger than expected with a nice kitchenette...
Google, October 2025, rated 5/5 by this guest
Very basic room, our king room was far smaller than our family's double twin.
Google, June 2026, rated 3/5 by this guest
Staff13917Strength
And the reception was very kind and communicative and helpful.
Booking network, September 2026, rated 10/10 by this guest
The staff was really friendly and welcoming.They answered all our questions about how to get around the city of brooklyn and manhattan period
Booking network, November 2025, rated 10/10 by this guest
Average hotel, only the reception desk were good , very low quality breakfast was served by unprofessional lady.
Booking network, September 2026, rated 5/10 by this guest
Beds304Strength
Comfortable bed and pillows, good size room, friendly and helpful staff.
Booking network, July 2026, rated 8/10 by this guest
Comfortable beds, clean room and great receptionists.
Google, October 2025, rated 3/5 by this guest
the mattresses had broken springs and were very uncomfortable
Booking network, October 2025, rated 2/10 by this guest
Cleanliness10122Mostly good
Daily housekeeping is top notch.
Booking network, June 2026, rated 10/10 by this guest
Comfortable and clean hotel in a good location
Booking network, July 2026, rated 9/10 by this guest
Dirty, old, it's below 3 stars for sure, I'm actually surprised how this place have fairy good reviews, place is disgusting, filthy and dirty.
Booking network, September 2026, rated 1/10 by this guest
Location5919Mostly good
It's been a good choice to stay in this hotel because good price, location, not too far from subway station...
Booking network, August 2026, rated 7/10 by this guest
The location was good, I could take a bus from the nearest bus stop and could reach JFK easily.
Booking network, July 2026, rated 9/10 by this guest
Nothing to see or do around there unless you're a part of the Jewish Orthodox community which dominates the area - not even a bar within walking distance and the subway is quite a hike too.
Booking network, November 2025, rated 7/10 by this guest
Value3013Mostly good
Very old building, old rooms, old bathrooms, however a good price per night and excellent service.
Google, November 2025, rated 5/5 by this guest
We were happy with the affordability and accommodations that came with the hotel.
Booking network, May 2026, rated 7/10 by this guest
this was the ONLY accommodation available at a break neck price owing to the UN General Assembly being in session…
Google, September 2026, rated 3/5 by this guest
Quiet at night2231Split
At times there is a lot of traffic noise and honking horns, but obviously this is not under control of the hotel.
Booking network, June 2026, rated 8/10 by this guest
The AC was noisy and intermittent.
Booking network, August 2026, rated 5/10 by this guest
The area was pretty dirty and the street noise was really loud.
Booking network, May 2026, rated 5/10 by this guest
Breakfast2657Weak spot
terrible hotel , we stayed 2 nights without shower , hotel said would make a small cashback and never made it, dont recomend at all , terrible breakfast and terrible location
Booking network, October 2025, rated 1/10 by this guest
Breakfast close too early and was subpar and small
Booking network, November 2025, rated 5/10 by this guest
Private bathroom, bedroom comfort and size, breakfast (not super various but better than nothing).
Booking network, January 2026, rated 8/10 by this guest
Room condition143Weak spot
Breakfast very basic and room shabby.
Booking network, June 2026, rated 4/10 by this guest
Clean but aging hotel far from the city center
Tripadvisor, August 2026, rated 3/5 by this guest
The building the lobby and the room were old and not inviting, it felt like a motel and not worth the money I paid.
Booking network, August 2026, rated 5/10 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,159 Google ratings
Problems guests raised
Raised most: something broken in the room, in 29 of 296 reviews.
Something broken in the roomcomplaints falling: 14.9 in 100 a year ago, 5.6 now29 of 2961 in 10 reviews
The heating in our room wasn’t working properly
Booking network, December 2025, rated 10/10 by this guest
The telephone in my room was not working, so the wake-up call could not come through.
Google, August 2026, rated 5/5 by this guest
Unpleasant surroundings18 of 2961 in 16 reviews
There were hundreds of garbage bags in the streets and side walks - and the people in this neighborhood just walk right out in front of your moving car .
Booking network, July 2026, rated 9/10 by this guest
The area is pretty dirty and the closet transportatition is 20 mins walk.
Booking network, May 2026, rated 8/10 by this guest
Not as shown or bookedcomplaints falling: 7.5 in 100 a year ago, 4.3 now17 of 2961 in 17 reviews
It was not nearly as nice as the photos.
Booking network, May 2026, rated 5/10 by this guest
When we arrived we realized that the outside did not look like the pictures online at all.
Google, July 2026, rated 5/5 by this guest
Parking16 of 2961 in 18 reviews
Parking in the area is nearly impossible.
Booking network, September 2026, rated 6/10 by this guest
Tiny ,4 car parking lot for a surcharge.
Google, August 2026, rated 4/5 by this guest
Problems in the bathroom12 of 2961 in 25 reviews
I had no hot water for the first two days.
Booking network, December 2025, rated 5/10 by this guest
Incorrect bathroom and broken toilet, musty and dusty room.
Booking network, July 2026, rated 1/10 by this guest
Heating and air conditioning12 of 2961 in 25 reviews
During cold season, the cold is blowing through the window, but air conditioner helped to warm up the place.
Booking network, January 2026, rated 8/10 by this guest
the room was freezing when we arrived.
Booking network, January 2026, rated 4/10 by this guest
Serious reports
5 in 296 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard5 of 296 reviews
In the bathroom, there was a glass shelf that either had loose screws or was already broken; it fell down even though I didn’t touch it.
Booking network, June 2026, rated 2/10 by this guest
The overpowering scent of cheap cleaning products was unbearable, and the door barely closed properly — it didn’t lock securely.
Google, May 2025, rated 2/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
8 of the 60 guest photos we checked show damage or dirt (13%).
Guest photos showing damage or dirt8 of 6013%
Of 60 guest photos, 8 show damage or dirt: dirty surfaces in 4, stains in 3, pests in 1 and mould or damp in 1, and some photos show more than one. Of the hotel's own 40, 1 do.
What it advertises, against the photos
Guests’ photos confirm: gym (2), bathtub (2).
The hotel says it has no swimming pool or spa.
Price, place and rooms
Price
$171 is a typical night, from 250 dates checked in the coming year.
Weekends cost 123% more than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $145Dearest month: Dec 2026, $188
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$214
- Kayak$214
- momondo.com$214
- Vio.com$226
- deals.goseek.com$226
- deals.dealbase.com$226
- deals.etrip.net$226
- Booking.com$227
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 824 m away by road, about 11 minutes on foot.
- Nearest main road: Flushing Avenue67 m
- Nearest shop: Hatzlacha4 min walk312 m by road
- Nearest station11 min walk824 m by road
- The Brooklyn Bridge3.7 km
- The Empire State Building7.7 km
- Times Square8.5 km
- Rockefeller Center8.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 25 to 60 m².
- Standard Twin25 m²Sleeps 2Bathtub
- Deluxe Studio Suite, 1 King Bed27 m²Sleeps 2Bathtub
- Twin Suite28 m²Sleeps 2Bathtub in its photos
- King Suite28 m²Sleeps 2Bathtub in its photos
- Triple Suite33 m²Sleeps 32 Twin bed + 1 Sofa bedBathtub
- Quadruple Room46 m²Sleeps 42 Double bedBathtub in its photos
The other 3 room types
- Suite for 546 m²Sleeps 52 Double bed + 1 Sofa bedBathtub
- Suite, 2 Double Beds46 m²Sleeps 4Bathtub
- Family Suite60 m²Sleeps 52 Double bed + 1 Sofa bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 38% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
36 Google reviewers ticked "Quiet", yet 31 guests complain about noise, and Flushing Avenue runs 67 m away.
If room condition matters to you
Here, 43 of the 44 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 881 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 142 older, 139 in other languages and 304 with a score but no words.
- The hotel replied to 164 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 7 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.