St Marks Hotel
3-star hotel · East Village, New York
Long Weekend score
Weak1 serious report in 175 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 13% of New York hotels
- 64% of guest comments are praise
- 72% of guest photos show no damage
How this score is made
- Rated higher than 13% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 64% of guest comments are praise. 264 praise, 147 complain. Counts for 30% of the score.
- 72% of guest photos show no damage. 43 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- 2 min walkto the nearest station
- 175 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 146 m away
- Location99 praise · 0 complain
- Value53 praise · 1 complain
Against
- On a main road: Cooper Square35 m from the building
- Guest photos show wear and dirt17 of the 60 photos guests took, and 1 of the hotel's 40
- Room conditioncomplaints rising: 22.8 in 100 a year ago, 38.5 now44 complain · 0 praise
- Room sizecomplaints rising: 12.1 in 100 a year ago, 19.2 now23 complain · 1 praise
- Quiet at nightcomplaints rising: 11.4 in 100 a year ago, 19.2 now22 complain · 10 praise
What guests reported
What guests say
175 reviews from the last 2 years. Most praised: location (99 guests). Weakest: room condition, where 44 of the 44 who mention it complain.
Location990Strength
The hotel is well located, close to metro and bus stations.
Google, July 2026, rated 5/5 by this guest
Very close to everything.
Google, July 2026, rated 5/5 by this guest
Value531Strength
Great value for money for stay in Manhattan.
Booking network, November 2024, rated 8/10 by this guest
Stayed for six nights and thought it was good value for money.
Booking network, May 2025, rated 8/10 by this guest
Staffcomplaints rising: 6.0 in 100 a year ago, 15.4 now5413Mostly good
The staff is very friendly and always available.
Google, January 2026, rated 4/5 by this guest
The staff were friendly, and the overall atmosphere was comfortable and welcoming.
Google, June 2026, rated 4/5 by this guest
The room location was great but the staff had zero care for sanitation or proper working outlets.
Google, October 2026, rated 2/5 by this guest
Cleanlinesscomplaints rising: 16.1 in 100 a year ago, 23.1 now4230Split
There is no lockbox in the room to leave valuables, and the carpets definitely need a deeper vacuum.
Google, March 2026, rated 3/5 by this guest
The bed are extremely dirty and they smell.
Google, September 2025, rated 2/5 by this guest
The bathroom was very dusty and there were a bandaid with dust on it on the stairs leading up to the room.
Google, September 2025, rated 1/5 by this guest
Quiet at nightcomplaints rising: 11.4 in 100 a year ago, 19.2 now1022Weak spot
Outdated, not soundproofed at all, you can hear everything from the street below, a bit cramped.
Google, June 2026, rated 2/5 by this guest
I hadn't noticed before because I usually stay in the spring, but the air conditioning was quite noisy when it started up.
Google, August 2026, rated 3/5 by this guest
I would stay again, although with ear plugs as the window offered no sound proofing to the traffic and 24 hour pizza restaurant below.
Booking network, May 2025, rated 8/10 by this guest
Beds514Weak spot
And the beds aren’t the most comfortable but as I say you get what you pay for.
Booking network, December 2024, rated 6/10 by this guest
Helpful staff, but the bed felt like a cardboard box and the pillows were similar.
Booking network, December 2024, rated 6/10 by this guest
Old rooms and a hard mattress.
Google, December 2024, rated 4/5 by this guest
Room sizecomplaints rising: 12.1 in 100 a year ago, 19.2 now123Weak spot
Rooms were a bit small for a 2 bed but other then space we were great
Google, October 2025, rated 4/5 by this guest
The tiny room was dilapidated but served as a place to rest your head.
Google, December 2025, rated 2/5 by this guest
The room was clean, but tiny.
Booking network, July 2025, rated 6/10 by this guest
Room conditioncomplaints rising: 22.8 in 100 a year ago, 38.5 now044Weak spot
Very outdated, linens do not smell fresh and they look yellow and old.
Google, October 2026, rated 2/5 by this guest
The toilet seat was very old.
Booking network, June 2025, rated 8/10 by this guest
The hotel is old and I guess fornthe price it is just fair.
Booking network, January 2025, rated 6/10 by this guest
Too few mentions to judge: food, breakfast and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 651 Google ratings
Problems guests raised
Raised most: the lift, in 28 of 175 reviews.
The lift28 of 1751 in 6 reviews
Hotel does not have an elevator and the staircase is very steep.
Booking network, October 2024, rated 8/10 by this guest
No elevators in the venue, so those with heavy suitcases or mobility issues may find trouble climbing the stairs.
Booking network, February 2025, rated 8/10 by this guest
Problems in the bathroomcomplaints rising: 8.1 in 100 a year ago, 15.4 now16 of 1751 in 11 reviews
Nothing working toilet running all night had to fix it myself.
Google, July 2026, rated 1/5 by this guest
A whole day without hot water.
Google, September 2026, rated 2/5 by this guest
Mould or damp11 of 1751 in 16 reviews
Paid 140$ and the hotel itself smell really bad soon as you enter, like a moldy dirty smell.
Google, September 2025, rated 1/5 by this guest
Smelly room, black mold in the bathroom, including cealing.
Booking network, June 2025, rated 4/10 by this guest
Heating and air conditioningcomplaints falling: 6.7 in 100 a year ago, 3.8 now11 of 1751 in 16 reviews
Air con didn't work but at the price I didn't care.
Google, December 2024, rated 5/5 by this guest
There was no central heating it was obtained by a portable heater.
Booking network, December 2024, rated 4/10 by this guest
Hard for less mobile guestscomplaints rising: 5.4 in 100 a year ago, 7.7 now10 of 1751 in 18 reviews
Additionally, inform guests that the property has no elevator and requires navigating many steps, even to access the first floor.
Booking network, January 2025, rated 10/10 by this guest
Something broken in the room7 of 1751 in 25 reviews
tnd the phones on the room didnt work...
Google, January 2025, rated 1/5 by this guest
The remote to the TV was missing a battery, but it wasn’t even the same make so it might not have even worked.
Booking network, January 2025, rated 6/10 by this guest
Serious reports
1 in 175 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 175 reviews
We expected basic, but not the filthy room carpet, air con unit filled with dust, stained sheets on the bed, no fire escape route on the door or alarm in room etc.
Booking network, May 2025, rated 2/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
17 of the 60 guest photos we checked show damage or dirt (28%).
Guest photos showing damage or dirt17 of 6028%
Of 60 guest photos, 17 show damage or dirt: stains in 12, dirty linen in 4, dirty surfaces in 3 and mould or damp in 3, and some photos show more than one. Of the hotel's own 40, 1 do.
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Nearby
The nearest station is 146 m away by road, about 2 minutes on foot. There are 13 bars or clubs within 200 metres.
- Nearest main road: Cooper Square35 m
- Nearest shop: CVS Pharmacy2 min walk118 m by road
- Nearest station2 min walk146 m by road
- The Empire State Building2.4 km
- Times Square3.2 km
- The Brooklyn Bridge3.4 km
- Rockefeller Center3.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
5 room types.
- 1 SuiteNot statedSleeps 42 Double bed
- 1 Full Size BedNot statedSleeps 2
- 1 Queen Size BedNot statedSleeps 2
- 2 Full Size BedsNot statedSleeps 4
- 2 Twin Size BedsNot statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.2 out of 10. Only 13% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
19 Google reviewers ticked "Quiet", yet 22 guests complain about noise, and Cooper Square runs 35 m away.
Tripadvisor rates it 78 out of 100 and Booking network rates it 72. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If room condition matters to you
Here, 44 of the 44 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
175 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 377 most recent reviews from Google, Tripadvisor and the Booking network. 175 of them describe a stay in the last 2 years and are the ones counted here; the rest were 99 older, 10 in other languages, 92 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 1 in every 100 reviews thank a staff member by name.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.