The Hotel Chelsea
4-star hotel · Chelsea, New York
Long Weekend score
StrongNo serious reports. in 281 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 99% of New York hotels
- 90% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 99% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 90% of guest comments are praise. 340 praise, 38 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $678 a nighttypical for two, before tax · from $322
- 2 min walkto the nearest station
- 281 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 128 m away
- Staff135 praise · 9 complain
- Food56 praise · 2 complain
- Location53 praise · 0 complain
- Cleanliness23 praise · 4 complain
Against
- Quiet at night4 complain · 4 praise
What guests reported
What guests say
281 reviews from the last 2 years. Most praised: staff (135 guests). Weakest: value, where 5 of the 12 who mention it complain.
Location530Strength
Does it have an amazing history and great location?
Google, April 2026, rated 1/5 by this guest
Love staying at the Chelsea- location is walkable to everything and service is good and decor is so cozy
Booking network, October 2025, rated 9/10 by this guest
Breakfast80Strength
We ate at the Cafe Chelsea for breakfast and dinner each once and both meals were excellent.
Google, August 2026, rated 5/5 by this guest
Breakfast were excellent.
Booking network, August 2026, rated 10/10 by this guest
Food562Strength
I hade time to visit the 3 different bars and also hade dinner at Chelsea Cafe that was really good.
Google, March 2026, rated 5/5 by this guest
And their restaurants are great as well.
Google, August 2026, rated 5/5 by this guest
The coffee in the cafe is subpar
Booking network, June 2025, rated 10/10 by this guest
Staff1359Strength
The staff here were both courteous and helpful.
Google, May 2026, rated 5/5 by this guest
The service was excellent, and we thought the location was good too, central for transport.
Booking network, June 2026, rated 10/10 by this guest
The staff is absolutely unwelcoming, unfriendly, and snobbish!
Google, May 2026, rated 2/5 by this guest
Cleanliness234Strength
Great variety of restaurants, clean and spacious gym, sauna, bar and breakfast, and great staff.
Booking network, February 2026, rated 10/10 by this guest
Staff were amazing, room was amazing and clean.
Booking network, July 2026, rated 10/10 by this guest
The room was dated, dirty and musty.
Google, July 2026, rated 1/5 by this guest
Beds133Mostly good
Balcony with chairs and a table (50 degrees in Feb), massive soaking tub, beautiful sitting room, comfortable bed and one of the best showers in recent memory.
Google, March 2026, rated 5/5 by this guest
There’s a lot to love about the Hotel Chelsea: the spacious room, the comfortable bed, the in room nespresso machine, the location near the Whitney, Highline, Chelsea market, art galleries and public transit, the responsive staff (prior to check in, we requested a toaster be brought up to our room…
Booking network, January 2026, rated 10/10 by this guest
The room was lovely and quite comfortable, but the pillows are not.
Booking network, June 2025, rated 8/10 by this guest
Room condition226Mostly good
The hotel was recently renovated and they did a beautiful job.
Google, January 2026, rated 5/5 by this guest
A thoughtfully renovated bohemian oasis that honors and respects the Chelsea's (many) past lives.
Google, January 2026, rated 5/5 by this guest
This hotel is old but well kept!
Google, July 2026, rated 5/5 by this guest
Room size195Mostly good
Rooms are spacious and bathroom is amazing!
Booking network, June 2026, rated 10/10 by this guest
Beautiful hotel with good size room Beautiful decor deep bath for a nice soak a bit expensive to eat and drink but gorgeous hotel.
Google, October 2026, rated 5/5 by this guest
Room was small-but that might have been room selection.
Booking network, December 2025, rated 9/10 by this guest
Value75Split
Fire alarm and evacuation at 4am
Booking network, November 2025, rated 5/10 by this guest
I finally convinced myself to book two nights back in July as a birthday gift to myself, and it was worth every single penny.
Google, September 2026, rated 5/5 by this guest
It's a little pricey but beyond worth it, seriously.
Booking network, May 2025, rated 10/10 by this guest
Quiet at night44Split
Street noise but it's not the hotels fault!
Booking network, March 2026, rated 10/10 by this guest
Poor sound insulation, you hear people talking two rooms away…
Booking network, July 2025, rated 8/10 by this guest
Lots of space on 10th floor and amazingly quiet.
Google, January 2026, rated 5/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 697 Google ratings
Problems guests raised
Raised most: expensive food and drinks, in 5 of 281 reviews.
Expensive food and drinks5 of 2811 in 56 reviews
The overpriced restaurants are unnecessary and they killed El Quijote the greatest Spanish restaurant in the United States for no reason.
Google, August 2026, rated 5/5 by this guest
Problems in the bathroom4 of 2811 in 70 reviews
The only issue I had, in late December, was the first morning shower was warm, then ice cold after a minute or two.
Google, January 2026, rated 4/5 by this guest
Water in the shower was not very hot.
Booking network, April 2025, rated 9/10 by this guest
Unexpected charges and refunds3 of 2811 in 94 reviews
The deposit is still held a month later
Booking network, February 2026, rated 5/10 by this guest
My only suggestion would be for management to rethink the extra charges for rooms with a bathtub or balcony.
Google, November 2025, rated 5/5 by this guest
A slow check-in3 of 2811 in 94 reviews
Oh, and actually, I dropped off my luggage at the front one morning because my room wasn't ready.
Google, August 2026, rated 3/5 by this guest
Our room was taking awhile to be ready so the front desk offered us an upgrade :)
Booking network, April 2025, rated 10/10 by this guest
Unpleasant surroundings3 of 2811 in 94 reviews
To be clear, the location is fantastic for accessibility to other parts of Manhattan, but the block is unpleasant.
Booking network, March 2026, rated 10/10 by this guest
Located on East 23rd it was obvious after a brief walk that the area was not very conducive.
Booking network, August 2025, rated 10/10 by this guest
Serious reports
None found in 281 reviews.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (2), bar (7), bathtub (1).
The hotel says it has no swimming pool.
Price, place and rooms
Price
$678 is a typical night, from 298 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $449Dearest month: Jun 2027, $863
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- guide.michelin.com$850
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 128 m away by road, about 2 minutes on foot. There are 5 bars or clubs within 200 metres.
- Nearest station2 min walk128 m by road
- Nearest shop: Madison Square2 min walk134 m by road
- Nearest main road: 10th Avenue718 m
- The Empire State Building19 min walk1.4 km by road
- Times Square23 min walk1.7 km by road
- Rockefeller Center2.5 km
- The Brooklyn Bridge5.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
22 room types, from 19 to 158 m².
- Room (Petite Chelsea)19 m²Sleeps 21 Queen Bed
- Petite Chelsea19 m²Sleeps 21 Queen bedNo view
- Room (The Chelsea)28 m²Sleeps 21 King bed
- The Chelsea28 m²Sleeps 21 super-king bedBalcony in its photos
- Grand Room (Chelsea)37 m²Sleeps 21 King bed
- Grand Chelsea37 m²Sleeps 21 super-king bed
The other 16 room types
- Suite (Petite)42 m²Sleeps 21 King bed
- Accessible King42 m²Sleeps 2
- Double Room46 m²Sleeps 2Bathtub in its photosBalcony in its photos
- Premier Room (Chelsea)46 m²Sleeps 21 King bed
- Loft (Chelsea)56 m²Sleeps 21 King bed
- Chelsea Loft56 m²Sleeps 21 super-king bedBathtub
- Suite65 m²Sleeps 21 super-king bedBathtub in its photos
- Suite (Chelsea)65 m²Sleeps 21 King bed
- Grand Loft (Chelsea)74 m²Sleeps 21 King bed
- Chelsea Suite74 m²Sleeps 31 King bedBathtub
- Chelsea Grand Loft74 m²Sleeps 31 super-king bedBathtub
- Grand Suite (Chelsea)79 m²Sleeps 21 King bed
- Suite79 m²Sleeps 21 super-king bedBathtub
- Chelsea Grand Suite86 m²Sleeps 41 King bedBathtub
- Suite, 2 Bedrooms158 m²Sleeps 2
- Two Bedroom Suite158 m²Sleeps 4Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.8 out of 10. 99% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If quiet at night matters to you
Here, 4 of the 8 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
281 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 695 most recent reviews from Google, Tripadvisor and the Booking network. 281 of them describe a stay in the last 2 years and are the ones counted here; the rest were 125 older, 10 in other languages, 260 with a score but no words and 19 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 4 in every 100 reviews thank a staff member by name.
- 15 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.