Hilton New York Fashion District
4-star hotel · Chelsea, New York
Long Weekend score
MixedNo serious reports. in 296 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of New York hotels
- 81% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 38% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 81% of guest comments are praise. 553 praise, 130 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $304 a nighttypical for two, before tax · from $117
- 2 min walkto the nearest station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 13 min walk to the Empire State Building1.0 km by road
- A station within walking distanceA station is 153 m away
- Location167 praise · 0 complain
- Cleanliness84 praise · 11 complain
- Beds29 praise · 3 complain
Against
- Quiet at night29 complain · 9 praise
- Value10 complain · 10 praise
- Room condition9 complain · 8 praise
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: location (167 guests). Weakest: quiet at night, where 29 of the 38 who mention it complain.
Location1670Strength
Excellent location, close to subway I was able to get everywhere I needed quickly.
Booking network, February 2026, rated 10/10 by this guest
The hotel was very cute and in a great location near a lot of thrift stores and bars.
Tripadvisor, August 2026, rated 5/5 by this guest
Beds293Strength
The hotel is great, the room is big for a NY one, the bed is very comfortable, great options on the tv, breakfast was very good and tasty with different options.
Booking network, March 2026, rated 10/10 by this guest
The bed was really comfortable and we had an amazing view!
Booking network, April 2026, rated 8/10 by this guest
Bed was alright, not too comfortable but made it work with the pillows.
Booking network, March 2026, rated 10/10 by this guest
Cleanliness8411Strength
The rooms were very clean and the hotel is very well maintained.
Booking network, April 2026, rated 10/10 by this guest
An amazing hotel, clean and comfortable with staff where nothing is too much trouble.
Booking network, April 2026, rated 10/10 by this guest
Room wasn’t serviced correctly, had to ask for towels as we only had one in the room on the second day.
Booking network, August 2026, rated 4/10 by this guest
Staff16730Mostly good
The location was perfect, the staff was so friendly and always remember our names.
Booking network, September 2026, rated 10/10 by this guest
Comfy hotel with perfect location in Manhattan and incredibly friendly staff
Booking network, May 2026, rated 8/10 by this guest
The service provided from hotel manager Almaz was extremely rude and disappointing.
Tripadvisor, July 2026, rated 1/5 by this guest
Views296Mostly good
Loved the views from Sandbar lounge atop the hotel and our 2nd room.
Booking network, March 2026, rated 10/10 by this guest
Also if located higher above, the view is also nice.
Booking network, March 2026, rated 10/10 by this guest
for the price, we got a view to inner walls only, ...
Booking network, April 2026, rated 7/10 by this guest
Food104Mostly good
The restaurant food is quite good, especially if you opt for an early breakfast or dinner.
Google, April 2026, rated 5/5 by this guest
The bar and restaurant staff also offered great food and service.
Tripadvisor, June 2026, rated 5/5 by this guest
Breakfast158Mostly good
I had a healthy meal with yogurt, fresh fruit and granola
Booking network, July 2026, rated 7/10 by this guest
Only downside: the breakfast, although good, is a bit limited and very American for European tastes.
Google, February 2026, rated 4/5 by this guest
Breakfast m food options are limited ( not included as well)
Booking network, July 2026, rated 9/10 by this guest
Room size2520Split
While the room is on the smaller side, it is impeccably clean and comfortable.
Google, August 2026, rated 5/5 by this guest
For the price the rooms are very small and old.
Booking network, May 2026, rated 5/10 by this guest
Rooms are a bit small (it’s NY).
Booking network, March 2026, rated 8/10 by this guest
Value1010Split
The price was really high for a 3 night stay.
Booking network, May 2026, rated 9/10 by this guest
Overall, nothing great, quite expensive for the quality provided but I guess that's what you get in NYC.
Google, September 2026, rated 3/5 by this guest
Not good value for money.
Booking network, July 2026, rated 6/10 by this guest
Room condition89Split
The air conditioning was also extremely loud and felt very old and outdated.
Booking network, August 2026, rated 8/10 by this guest
The hotel was pretty rundown in need of a refurb in certain areas and the room was dark and loud with noise from the elevators and hallways
Booking network, September 2026, rated 6/10 by this guest
The rooms and hotel in general are very old and run down.
Booking network, September 2026, rated 5/10 by this guest
Quiet at night929Weak spot
Sometimes loud in the hallway and the ice machine on the bottom floor wasn’t as convenient as we would have liked
Booking network, August 2026, rated 9/10 by this guest
Hotel with large rooms and breakfast served at the restaurant on the ground floor.negative note the very cold room with very noisy air conditioner that did not allow you to sleep well and for two nights the cleaning ladies activated the alarm clock in the middle of the night.
Tripadvisor, February 2026, rated 3/5 by this guest
A little noisy, we could hear some of the guests midnight in the hallway talking
Booking network, September 2026, rated 10/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,419 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 11 of 296 reviews.
Complaints the hotel left unresolved11 of 2961 in 27 reviews
There was a broken light that was never fixed during our 4 day stay despite repeatedly informing staff
Booking network, June 2026, rated 8/10 by this guest
Simple requests may be denied without explanation, and complaints frequently go unanswered.
Tripadvisor, August 2026, rated 1/5 by this guest
Unexpected charges and refunds10 of 2961 in 30 reviews
They charged me $100 A DAY for incidentals, that messed with my budget for my trip because I have NEVER been charged for more than just one charge.
Booking network, February 2026, rated 8/10 by this guest
1 month after and still no return of the advance amount.
Booking network, April 2026, rated 9/10 by this guest
Problems in the bathroom10 of 2961 in 30 reviews
The shower pressure was awful
Booking network, April 2026, rated 7/10 by this guest
Water pressure for shower could be better.
Booking network, July 2026, rated 9/10 by this guest
A facility closed8 of 2961 in 37 reviews
We chose the hotel for its rooftop bar view, but hotel guests were not allowed in the bar because there was private event.
Google, October 2026, rated 3/5 by this guest
The rooftop bar was booked for other events during our stay and we were unable to use it
Booking network, August 2026, rated 10/10 by this guest
Heating and air conditioning6 of 2961 in 49 reviews
The heater did not work properly and most of the time the room was cold, which is unacceptable given the weather.
Google, February 2026, rated 3/5 by this guest
The heater was so hot it made me sweat, then it would start blowing cold air that made me freeze.
Booking network, February 2026, rated 8/10 by this guest
Something broken in the room6 of 2961 in 49 reviews
The rooms were carpeted, the coffee machine didn't work, and the water refills were lost in the building's basement.
Google, February 2026, rated 1/5 by this guest
Serious reports
None found in 296 reviews.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: dirty surfaces in 4, peeling paint or cracks in 1 and rust or limescale in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: bar (3), bathtub (2).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$304 is a typical night, from 299 dates checked in the coming year.
Weekends cost 3% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $144Dearest month: Dec 2026, $455
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$352
- hotelscombined.com$352
- momondo.com$352
- traveluro.com$389
- billabook.com$390
- trivago.deals$393
- Expedia$404
- Booking.com$404
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 153 m away by road, about 2 minutes on foot. There are 11 bars or clubs within 200 metres.
- Nearest shop: Metro Cafe2 min walk116 m by road
- Nearest station2 min walk153 m by road
- Nearest main road: West 34th Street659 m
- The Empire State Building13 min walk1.0 km by road
- Times Square19 min walk1.4 km by road
- Rockefeller Center28 min walk2.1 km by road
- The Brooklyn Bridge5.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types, from 23 to 28 m².
- Queen Room23 m²Sleeps 2
- Double Room with Two Double Beds23 m²Sleeps 4
- Double Room with City View23 m²Sleeps 4A view, going by the room's name
- Queen Room with Roll-in Shower - Mobility Accessible23 m²Sleeps 2
- Queen Room with City View23 m²Sleeps 2A view, going by the room's name
- Queen Room with Bath Tub - Mobility Accessible23 m²Sleeps 2Bathtub
The other 6 room types
- King Room28 m²Sleeps 2
- King Bed with City View28 m²Sleeps 2A view, going by the room's name
- Accessible queen bed room28 m²Sleeps 2
- Two double beds high floor28 m²Sleeps 4
- King bed high floor28 m²Sleeps 2
- Queen bed high floor28 m²Sleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 38% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
31 Google reviewers ticked "Quiet", yet 29 guests complain about noise.
Tripadvisor rates it 90 out of 100 and Booking network rates it 82. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If quiet at night matters to you
Here, 29 of the 38 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 836 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 110 older, 100 in other languages and 330 with a score but no words.
- The hotel replied to 200 of its 200 newest Google reviews.
- 23 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.