Vista LIC Hotel, Premier Collection by Best Western
3-star hotel · Long Island City, New York
Long Weekend score
Mixed1 serious report in 289 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 35% of New York hotels
- 81% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 35% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 81% of guest comments are praise. 539 praise, 127 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $173 a nighttypical for two, before tax · from $83
- 4 min walkto the nearest station
- 289 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 316 m away
- Location92 praise · 2 complain
- Cleanliness86 praise · 11 complain
- Views84 praise · 7 complain
- Beds27 praise · 2 complain
Against
- Quiet at night29 complain · 26 praise
- Room condition14 complain · 6 praise
- Parkingcomplaints falling: 9.2 in 100 a year ago, 3.6 now14 of 289 guests
- Complaints the hotel left unresolved13 of 289 guests
- Breakfast5 complain · 5 praise
What guests reported
What guests say
289 reviews from the last 2 years. Most praised: staff (156 guests). Weakest: quiet at night, where 29 of the 55 who mention it complain.
Location922Strength
Central, clean and affordable.
Tripadvisor, December 2025, rated 5/5 by this guest
Right in the center of all areas we visited.
Booking network, January 2026, rated 10/10 by this guest
There's not much going on in the vicinity, so expect to make that 15 minute walk each way for anything you need, from restaurants to grocery stores.
Google, May 2026, rated 1/5 by this guest
Beds272Strength
Rooms are cleverly designed and beds and linens are very comfortable.
Tripadvisor, February 2026, rated 5/5 by this guest
Very comfortable rooms and bed.
Google, December 2025, rated 5/5 by this guest
The bed sunk, it was too soft
Booking network, August 2026, rated 8/10 by this guest
Views847Strength
The rooms were nice, the rooftop bar is great, and the views of the city are awesome.
Tripadvisor, August 2026, rated 5/5 by this guest
Without even asking they put me in the room with the most amazing view.
Tripadvisor, October 2026, rated 5/5 by this guest
Comfortable room, no view, but with a connecting door to the neighboring room.
Google, April 2026, rated 4/5 by this guest
Food202Strength
A very nice hotel with a great view of the Manhattan skyline, comfortable and clean rooms, a comfortable bathroom with nice hot showers, and delicious food options.
Google, January 2026, rated 5/5 by this guest
The food was great , I definitely enjoyed my stay and will be coming back.
Google, April 2026, rated 5/5 by this guest
Cleanliness8611Strength
The room was clean, service and staff were great, location is very convenient being close to major subway stops.
Tripadvisor, June 2026, rated 5/5 by this guest
Very comfortable and spotless clean , the location was perfect and the views of Manhattan were spectacular,
Booking network, November 2025, rated 10/10 by this guest
No central ac or air just very loud machine in room for ac and heat, used toilet paper in bathroom, very small room
Booking network, January 2026, rated 1/10 by this guest
Staff15632Mostly good
Good check-in experience and hospitality by Rami, and the rooms were very clean.
Google, September 2026, rated 5/5 by this guest
The staff is friendly and helpful!
Google, June 2026, rated 4/5 by this guest
Noisy as hell, cheap motel furniture, rude staff.
Tripadvisor, October 2026, rated 1/5 by this guest
Valuecomplaints falling: 7.7 in 100 a year ago, 1.8 now229Mostly good
qualita prezzo buona, situato in ottima posizione , linea gialla, linea blu, linea verde e linea viola tutte nei pressi dell hotel,
Booking network, December 2025, rated 10/10 by this guest
Everyone was friendly, the prices were good, and I highly recommend them.
Google, January 2026, rated 5/5 by this guest
the worst place i’ve ever stayed for 300$ a night.
Booking network, September 2025, rated 2/10 by this guest
Room sizecomplaints falling: 9.2 in 100 a year ago, 3.6 now1514Split
The rooms could be tight if you have alot of luggage and bags
Booking network, January 2026, rated 10/10 by this guest
The room is small for 4 people unless you are with kids.
Booking network, June 2026, rated 9/10 by this guest
We had a Deluxe King Bedroom, which was tiny (but might be considered standard in this part of Queens, IDK).
Google, October 2026, rated 3/5 by this guest
Breakfast55Split
As a Best Western property, I assumed it would include a free continental breakfast, but it's only a sit-down restaurant with $13/person options.
Booking network, January 2026, rated 8/10 by this guest
The front desk folks were great (especially Rahmi) and Michael's cafe had a solid selection of breakfast items in the morning.
Google, January 2026, rated 5/5 by this guest
Friendly staff and great breakfast
Booking network, June 2026, rated 7/10 by this guest
Quiet at night2629Split
Hosting wedding parties on top floor created immense noise.
Booking network, July 2026, rated 1/10 by this guest
It could be more isolated.
Booking network, November 2025, rated 8/10 by this guest
There was no noise, in particular.
Google, September 2026, rated 5/5 by this guest
Room condition614Weak spot
Windows were dirty so it spoiled the views of manhattan in my corner suite.
Google, October 2025, rated 1/5 by this guest
Art frame was literally falling apart, and someone had made it worse by trying to fix it with a black marker.
Google, September 2026, rated 3/5 by this guest
The staff were exceptionally friendly and helpful
Booking network, August 2026, rated 9/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,289 Google ratings
Problems guests raised
Raised most: parking, in 14 of 289 reviews.
Parkingcomplaints falling: 9.2 in 100 a year ago, 3.6 now14 of 2891 in 21 reviews
Parking and TV placement.
Booking network, April 2026, rated 6/10 by this guest
The parking is also congested and we have to pay that even I am hotel guest.
Google, September 2026, rated 4/5 by this guest
Complaints the hotel left unresolved13 of 2891 in 22 reviews
Room 510 the heat wasn’t working,instead of switching my room they kept sending the tech,until finally the next morning one hour before check out the tech finally switch the heating unit.
Google, February 2026, rated 1/5 by this guest
When I inquired about a late check-out, the front desk attendant told me to ask the front desk attendant, as if that was not exactly what I was doing.
Booking network, June 2026, rated 4/10 by this guest
Unexpected charges and refundscomplaints rising: 1.5 in 100 a year ago, 4.0 now10 of 2891 in 29 reviews
We were directed to park elsewhere, which of course incurred a charge!
Google, October 2025, rated 2/5 by this guest
It's already 2 weeks since we left and our deposit is still not back.
Booking network, April 2026, rated 10/10 by this guest
Problems in the bathroom9 of 2891 in 32 reviews
again the view was so,so, coffee was not good at all water in the sink and shower not great also
Booking network, November 2025, rated 6/10 by this guest
Every time I was in shower the water was all over the restroom floor.
Google, January 2026, rated 2/5 by this guest
Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 4.0 now9 of 2891 in 32 reviews
Had trouble regulating the air conditioner.
Booking network, January 2026, rated 7/10 by this guest
Heating arrangement was poor – instead of a proper room heater, a portable heater was provided
Booking network, December 2025, rated 1/10 by this guest
Something broken in the room9 of 2891 in 32 reviews
The only problem was that the TV didn't work when we checked in; the desk clerk said that she would send somebody up, and he was there almost before I got back to the room.
Tripadvisor, August 2026, rated 5/5 by this guest
The TV wasn't working, supposedly because they were switching providers.
Google, September 2025, rated 1/5 by this guest
Serious reports
1 in 289 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 289 reviews
In 2017, one nearly killed my wife by closing on her leg, lifting her halfway up, and then dropping her on her back.
Google, November 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: private balcony (2).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$173 is a typical night, from 301 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $93Dearest month: Dec 2026, $206
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$221
- deals.etrip.net$221
- deals.goseek.com$226
- Super.com$228
- hotelsinamerica.com$238
- traveluro.com$238
- trivago.deals$240
- billabook.com$252
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 316 m away by road, about 4 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest shop: Empire City Gourmet Deli1 min walk68 m by road
- Nearest station4 min walk316 m by road
- Nearest main road: Northern Boulevard354 m
- Rockefeller Center4.9 km
- The Empire State Building5.3 km
- Times Square5.7 km
- The Brooklyn Bridge9.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, from 17 to 22 m².
- King Room with City View - Non-Smoking17 m²Sleeps 2A view, going by the room's name
- King Room with Roll-In Shower - Mobility Access/Non-Smoking17 m²Sleeps 2
- Corner King Room with City View - Non-Smoking17 m²Sleeps 2A view, going by the room's name
- King Room - Non-Smoking17 m²Sleeps 2
- Balcony King Room with City View20 m²Sleeps 2BalconyA view, going by the room's name
- Double Room with Two Double Beds and Work Desk - Non-Smoking20 m²Sleeps 4
The other 2 room types
- Double Room with Two Double Beds and City View - Non-Smoking20 m²Sleeps 4A view, going by the room's name
- Executive King Suite - Non-Smoking22 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.1 out of 10. 35% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 14 of the 20 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
289 reviews counted · 94 photos checked · updated 10 October 2026
- We collected this hotel's 894 most recent reviews from Google, Tripadvisor and the Booking network. 289 of them describe a stay in the last 2 years and are the ones counted here; the rest were 194 older, 119 in other languages, 285 with a score but no words and 7 about the restaurant rather than a stay.
- The hotel replied to 26 of its 200 newest Google reviews.
- 26 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 94 photos: the first 34 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.