Address Downtown
5-star hotel · Downtown Dubai, Dubai
Long Weekend score
StrongNo serious reports. in 208 reviews
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 95% of Dubai hotels
- 97% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 95% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 97% of guest comments are praise. 346 praise, 11 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $582 a nighttypical for two, before tax · from $354
- 13 min walkto the Burj Khalifa
- 208 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 13 min walk to the Burj Khalifa969 m by road
- Burj Khalifa view21 guest photos show it
- Staff177 praise · 5 complain
- Cleanliness56 praise · 2 complain
- Views40 praise · 0 complain
Against
- On a main road: Sheikh Mohammed bin Rashid Boulevard54 m from the building
What guests reported
What guests say
208 reviews from the last 2 years. Most praised: staff (177 guests). Weakest: food, where 2 of the 19 who mention it complain.
Views400Strength
👏 , I got nice suit and nice view, room cleanness perfect meeting with ***** star standard, thanks to team members shadat whos cleaning my room every and Thanks to Imran
Tripadvisor, July 2026, rated 5/5 by this guest
The hotel view is very nice I am full.
Tripadvisor, September 2026, rated 5/5 by this guest
Location290Strength
Great location, very nice cozy rooms, helpful staff.
Tripadvisor, August 2026, rated 5/5 by this guest
Good location and overall a very comfortable experience.”
Tripadvisor, August 2026, rated 5/5 by this guest
Staff1775Strength
I am coming back wheneber i want to relax at the pool with beautoful view in a friendly atmosphere and the perfect servive which is provided always at this vanue especially would like to mention Arup, Vijay ramzan asaraf puspa kelvin khendh.
Google, September 2026, rated 5/5 by this guest
The service and accomodations were beyond all expectations and the staff were amazing.
Google, September 2026, rated 5/5 by this guest
The pool was great everyone was friendly but unfortunately the front desk at the hotel did not pick the phone up and we called from 8:30am to 11:am till they picked up but that’s separate from the pool and the pool staff they were the best
Tripadvisor, September 2026, rated 5/5 by this guest
Cleanliness562Strength
Bashir, Abbas and Shabin do an amazing job and make sure the room is as clean as possible each time they come to service the room!!
Google, August 2026, rated 5/5 by this guest
Staff is very nice and very, very helpful room cleaning is very well amzimg thank you shampy and anil
Tripadvisor, September 2026, rated 5/5 by this guest
Pool191Strength
Excellent service, a beautiful pool and overall a lovely experience.
Google, September 2026, rated 5/5 by this guest
Clean and calm relaxing pool.
Tripadvisor, July 2026, rated 5/5 by this guest
Suggestion: the pool closes too early the timing can be extended
Tripadvisor, August 2026, rated 5/5 by this guest
Food172Strength
The Club Lounge provides excellent service and great food.
Google, September 2026, rated 5/5 by this guest
The hotel is amazing the view is beautiful the room service was very good thanks to shampy and her team the service was very nice
Tripadvisor, August 2026, rated 5/5 by this guest
The food in the Club and the wine is very simple more 3 star than 5 star.
Tripadvisor, July 2026, rated 3/5 by this guest
Breakfast81Strength
also best breakfast to have in morning with all good staff to take care,
Google, October 2026, rated 5/5 by this guest
Amazing breakfast with a superb view.
Google, September 2026, rated 5/5 by this guest
Too few mentions to judge: quiet at night, value, room size, room condition and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 10,017 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 4 of 208 reviews.
Complaints the hotel left unresolved4 of 2081 in 52 reviews
I raised the issue with the reception regarding problems related to the cleanliness of the room, and they promised to resolve the problem and offer compensation with another booking next time along with a room upgrade, but nothing has happened until now.
Booking network, September 2025, rated 2/10 by this guest
Unexpected charges and refunds3 of 2081 in 69 reviews
I don’t like that they have minimus spend for those who lives here, just for sitting in the lobby they want to charge 200 dirham/ person
Google, September 2026, rated 2/5 by this guest
I’m a resident at Address Downtown and was very disappointed to learn that residents are now being charged AED 200 per person just to sit and dine in the lobby
Tripadvisor, September 2026, rated 1/5 by this guest
A booking not honoured3 of 2081 in 69 reviews
Booked Address Dubai mall, but they changed to Address Downtown as property was closed, but was available online.
Google, August 2026, rated 1/5 by this guest
We booked three rooms at Address Dubai Mall for our family from 1–5 July and were moved across to Address Downtown.
Tripadvisor, July 2026, rated 5/5 by this guest
Serious reports
None found in 208 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: swimming pool (7), restaurant (1), bar (4), private balcony (5), water view (1), landmark view (21).
Price, place and rooms
Price
$582 is a typical night, from 242 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $557Dearest month: Apr 2027, $672
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- pilotplans.com$562
- amimir.com$565
- clicktrip.com$595
- billabook.com$596
- Traveloka$605
- Vio.com$607
- deals.dealbase.com$607
- deals.goseek.com$607
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Burj Khalifa is 969 m away by road, about 13 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Sheikh Mohammed bin Rashid Boulevard54 m
- Nearest shop: Booba6 min walk485 m by road
- The Burj Khalifa13 min walk969 m by road
- The Gold Souk11.6 km
- Dubai airport19.0 km
- Dubai Marina33.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 50 to 350 m².
- Studio Residence50 m²Sleeps 31 King bedBathtub
- Deluxe Room55 m²Sleeps 41 King bedBathtub
- Premier Room70 m²Sleeps 41 King bedBathtubBalcony
- Club Fountain and Burj Khalifa View Room70 m²Sleeps 41 King bedBathtubBalconyA view, going by the room's name
- Club Room70 m²Sleeps 41 King bedBathtubBalcony
- One Bedroom Residence City View70 m²Sleeps 4BathtubA view, going by the room's name
The other 10 room types
- Premier Fountain and Burj Khalifa View Room70 m²Sleeps 41 King bedBathtubBalconyA view, going by the room's name
- One Bedroom Fountain and Burj Khalifa View Residences70 m²Sleeps 4BathtubBalconyA view, going by the room's name
- Executive Suite Fountain View135 m²Sleeps 41 King bedBathtubBalconyA view, going by the room's name
- Executive Suite135 m²Sleeps 41 King bedBathtubBalcony
- Two Bedroom Residence150 m²Sleeps 5BathtubBalcony
- Spa Suite Fountain View160 m²Sleeps 41 King bedBathtubBalconyA view, going by the room's name
- Spa Suite160 m²Sleeps 41 King bedBathtubBalcony
- Signature Executive Suite Fountain View200 m²Sleeps 61 King bedBathtubBalconyA view, going by the room's name
- Tower Suite Fountain View200 m²Sleeps 41 King bedBathtubBalconyA view, going by the room's name
- Signature Spa Suite Fountain View350 m²Sleeps 61 King bedBathtubBalconyA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.6 out of 10. 95% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
More hotels in Dubai
The nearest first, with our score for each.
How we know
208 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 408 most recent reviews from Google, Tripadvisor and the Booking network. 208 of them describe a stay in the last 2 years and are the ones counted here; the rest were 84 older, 2 in other languages, 66 with a score but no words and 48 about the restaurant rather than a stay.
- The hotel replied to 197 of its 200 newest Google reviews.
- 72 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.