Address Dubai Mall Hotel
5-star hotel · Downtown Dubai, Dubai
Long Weekend score
Strong1 serious report in 201 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in Dubai are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 95% of Dubai hotels
- 96% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 95% of Dubai hotels. Compared with 698 hotels in Dubai. Counts for 50% of the score.
- 96% of guest comments are praise. 277 praise, 11 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $472 a nighttypical for two, before tax · from $355
- 20 min walkto the Burj Khalifa
- 201 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Private balcony12 guest photos show it
- Swimming pool8 guest photos show it
- Staff169 praise · 4 complain
- Location34 praise · 0 complain
- Cleanliness24 praise · 4 complain
Against
- Breakfast is the weakest point2 of the 9 guests who mention it complain
What guests reported
What guests say
201 reviews from the last 2 years. Most praised: staff (169 guests). Weakest: cleanliness, where 4 of the 28 who mention it complain.
Location340Strength
Great hotel perfect location Staff so friendly and helpful the moment we arrived Mr Yahya provided concierge service of remarkable quality Thoughtful professional and genuinely attentive he added a touch of true luxury to our stay 🌟 ⭐ 🌟 🌟 🌟
Tripadvisor, January 2026, rated 5/5 by this guest
It is conveniently located connected to the mall.
Tripadvisor, January 2026, rated 4/5 by this guest
Views220Strength
Stunning view from the high suite rooms and many restaurants in the building to enjoy without going out.
Tripadvisor, February 2026, rated 5/5 by this guest
Execellent service, nice hotel , view so nice all staff helful especially thank for Dhina from housekeeping he made our room feel like home and he so kindd person thank you so-much Dhina and he always smile and welcoming
Google, October 2026, rated 5/5 by this guest
Room size80Strength
The location was amazing and room is spacious and beautiful view.
Tripadvisor, January 2026, rated 5/5 by this guest
The residence itself felt refined and well maintained, with spacious interiors and thoughtful finishes.
Tripadvisor, February 2026, rated 5/5 by this guest
Staff1694Strength
Yahya and Sanjay are incredibly talented, polite and very professional people who make my stay unforgettable.
Tripadvisor, September 2026, rated 5/5 by this guest
Her positive energy and care turned our stay into a beautiful experience we won’t forget,hotel has easy access to dubai mall as well im highly recommended this hotel to everyone thank you layla.
Tripadvisor, February 2026, rated 5/5 by this guest
Stupid staff , un professional, the lobby was very hot
Google, June 2026, rated 1/5 by this guest
Food131Strength
Amazing team, great service, lovely food.
Tripadvisor, November 2025, rated 5/5 by this guest
The room is great , the food in solara is so good also , the staff Dhara, and Rodney.😍😍😍💓💓💓💓💓
Tripadvisor, January 2026, rated 5/5 by this guest
Cleanliness244Strength
Execellent service nice hotel and housekeeping service excelled thank you so much especially Dhina and Forad always smiling take care of our room and they maid our same like our home and maid nice towel art so cute thank you so much housekeeping team 😍😍
Google, September 2026, rated 5/5 by this guest
Excellent hotel very comfortable beds and clean room.
Tripadvisor, September 2026, rated 5/5 by this guest
• when i took the extra blanket from the wardrobe, i was met with dust
Tripadvisor, May 2026, rated 3/5 by this guest
Breakfast72Mostly good
Breakfast is fabulous with plenty of choice, and everything cooked the way you want it.
Google, October 2026, rated 5/5 by this guest
Breakfast: not a huge selection, but everything you need is there — comfortable and satisfying, with no feeling that anything is missing.
Tripadvisor, March 2026, rated 5/5 by this guest
Only the breakfast, eggs, both boiled, scrambled, and omelet, they could better take another cook.
Tripadvisor, August 2026, rated 3/5 by this guest
Too few mentions to judge: pool, value, quiet at night, room condition and beds.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 5,870 Google ratings
Serious reports
1 in 201 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 201 reviews
On April 12, 2025, my daughter sustained an injury due to a falling wooden fixture in our hotel room.
Booking network, April 2025, rated 2/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (8), restaurant (2), bar (1), bathtub (3), private balcony (12).
Price, place and rooms
Price
$472 is a typical night, from 295 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Dec 2026, $380Dearest month: Mar 2027, $572
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$398
- ae.bluepillow.com$398
- h-en.reserving.com$474
- amimir.com$481
- billabook.com$511
- evendo.com$515
- reservations.travelclick.com$528
- Agoda$528
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Burj Khalifa is 1.5 km away by road, about 20 minutes on foot.
- Nearest main road: Sheikh Mohammed bin Rashid Boulevard64 m
- Nearest shop: Carrefour Express8 min walk570 m by road
- The Burj Khalifa20 min walk1.5 km by road
- The Gold Souk11.8 km
- Dubai airport19.0 km
- Dubai Marina34.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 50 to 140 m².
- Club Room - Lounge Access serving Lunch, Afternoon Tea and Dinner50 m²Sleeps 41 King bed
- Classic Studio50 m²Sleeps 21 King bed
- Deluxe Room City Skyline View50 m²Sleeps 41 King bedA view, going by the room's name
- Deluxe Studio Suite56 m²Sleeps 31 King bedBalcony
- Deluxe Burj Khalifa and Fountain View Room60 m²Sleeps 41 King bedA view, going by the room's name
- Club Burj Khalifa & Fountain View - Lounge Access serving lunch, afternoon tea, and dinner60 m²Sleeps 41 King bedA view, going by the room's name
The other 5 room types
- Deluxe 1BR Suite71 m²Sleeps 31 King bedBalcony
- Premier Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea and Dinner120 m²Sleeps 41 King bedBathtubA view, going by the room's name
- Executive Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea140 m²Sleeps 41 King bedBathtubA view, going by the room's name
- ApartmentNot statedSleeps 21 King bedBalcony
- Comfort StudioNot statedSleeps 21 King bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.6 out of 10. 95% of the 698 hotels in Dubai are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
More hotels in Dubai
The nearest first, with our score for each.
How we know
201 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 392 most recent reviews from Google, Tripadvisor and the Booking network. 201 of them describe a stay in the last 2 years and are the ones counted here; the rest were 57 older, 7 in other languages, 102 with a score but no words and 25 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 74 in every 100 reviews thank a staff member by name.
- 7 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.