100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton
5-star hotel · South Kensington, London
Long Weekend score
GoodNo serious reports. in 280 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 54% of London hotels
- 82% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 54% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 82% of guest comments are praise. 529 praise, 118 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $314 a nighttypical for two, before tax · from $178
- 6 min walkto South Kensington station
- 280 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceSouth Kensington is 425 m away
- Staff202 praise · 15 complain
- Location144 praise · 2 complain
- Cleanliness48 praise · 1 complain
Against
- On a main road: Old Brompton Road39 m from the building
- Room size35 complain · 6 praise
- Beds17 complain · 12 praise
- Heating and air conditioning14 of 280 guests
- Problems in the bathroom13 of 280 guests
What guests reported
What guests say
280 reviews from the last 2 years. Most praised: staff (202 guests). Weakest: room size, where 35 of the 41 who mention it complain.
Location1442Strength
Great location & friendly staff
Tripadvisor, August 2026, rated 5/5 by this guest
Easy underground access to central London.
Google, July 2026, rated 5/5 by this guest
Cleanliness481Strength
nice place, clean, help is excellent, our room was small but adequate.
Google, October 2026, rated 5/5 by this guest
The location is great, the rooms are nice, the facilities are clean and beautiful.
Tripadvisor, August 2026, rated 5/5 by this guest
Cleaning crew neglected to replace tissues one day and forgot to leave a roll of toilet paper another day.
Booking network, May 2026, rated 8/10 by this guest
Staff20215Strength
The staff were all incredible and friendly.
Google, February 2026, rated 5/5 by this guest
Thank you so much to the delightful check in staff today at 100 Queensgate Hotel, including Dobrin, who made everything so easy for us - especially with carrying heavy bags up some stairs and his very pleasant and helpful demeanor.
Tripadvisor, September 2026, rated 5/5 by this guest
Poor and unprofessional also annoying
Booking network, February 2026, rated 1/10 by this guest
Breakfast6317Mostly good
The excellent breakfast—and the outstanding service provided by Tania—deserve special mention.
Tripadvisor, September 2026, rated 5/5 by this guest
Breakfast was very good and we had good service.
Google, July 2026, rated 4/5 by this guest
Was a little let down by breakfast, it was really busy and they couldn’t quite keep up.
Booking network, April 2026, rated 8/10 by this guest
Food144Mostly good
Evening dinner was excellent as well.
Google, May 2026, rated 5/5 by this guest
The food is excellent as well.
Google, January 2026, rated 5/5 by this guest
I ordered room service at night and it just wasn’t that good some parts of the food I ordered were cold and some hot but it’s like they just reheated it.
Google, June 2026, rated 4/5 by this guest
Value95Mostly good
If you are looking for some great value, great location and something that little bit extra, this is the place.
Booking network, August 2026, rated 10/10 by this guest
London was the final stop on my wife & I's anniversary trip and the staff here did everything they could to make this a memorable stay for us, all at an extremely fair price!
Google, January 2026, rated 5/5 by this guest
It wasn't too bad but my complaints are due to the fact it's supposed to be a 5-star hotel and to me, it did not live up to the high price.
Google, August 2026, rated 3/5 by this guest
Quiet at night2417Split
Room was a bit dark and there was some sound like dripping water and we could hear the bathroom next door being used at night.
Booking network, August 2026, rated 9/10 by this guest
There was drilling noise one night, i could not sleep.
Booking network, July 2026, rated 9/10 by this guest
However the room was in the basement with very little natural light, was very warm and gushing water could be heard during the night.
Booking network, March 2026, rated 8/10 by this guest
Room condition75Split
Hidden behind the pretty interior are worn out facilities that don’t work and staff that don’t do their job.
Booking network, March 2026, rated 2/10 by this guest
Excellent location in South Ken, modern and quality fit out and rooms.
Booking network, August 2026, rated 8/10 by this guest
The room was very clean modern and had everything we needed.
Google, February 2026, rated 5/5 by this guest
Beds1217Split
50 years ago probably was a nice hotel but now is horrible, beds are not comfortable, tv don’t works and the most horrible, the fire alarm was jumping every time during two months I was there.
Google, March 2026, rated 1/5 by this guest
The bed was not comfortable at all.
Booking network, April 2026, rated 9/10 by this guest
The mattress was uncomfortable and woke us up every time we turned over.
Booking network, June 2026, rated 7/10 by this guest
Room size635Weak spot
The rooms are nice, a bit small but overall well equipped and comfortable.
Tripadvisor, July 2026, rated 5/5 by this guest
Rooms are a little small but adequate (once they explained the tub/shower setup).
Google, May 2026, rated 5/5 by this guest
The rooms and bathroom are very small, old, and with many broken items.
Google, September 2026, rated 3/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,214 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 14 of 280 reviews.
Heating and air conditioning14 of 2801 in 20 reviews
Hallways are dark- rooms are quite small -don’t have windows- controlling the room climate was a bit of a challenge
Booking network, September 2026, rated 8/10 by this guest
The room was very stuffy with no ability to open a window or control the temperature.
Booking network, January 2026, rated 7/10 by this guest
Problems in the bathroom13 of 2801 in 22 reviews
Bathroom door didn’t lock.
Booking network, May 2026, rated 9/10 by this guest
Shower was very poor and we did expect better from Hilton and for the price we paid
Booking network, April 2026, rated 10/10 by this guest
Something broken in the room12 of 2801 in 23 reviews
the TV in my room did not work and the hotel went through the trouble of replacing the entire TV set the next day while I was away!
Booking network, March 2026, rated 8/10 by this guest
Had an issue with the first room - one side of the mattress was broken so was extremely uncomfortable, they moved us no problem to a different room which was nice but it had light sensors in the long-ish corridor from the door to the bedroom which came on if there was any movement.
Google, April 2026, rated 4/5 by this guest
Complaints the hotel left unresolved8 of 2801 in 35 reviews
The staff attended to the problem but it could never be solved!!
Booking network, September 2026, rated 8/10 by this guest
Very unhappy that I left a drawer full of personal belongings which were never recovered despite numerous phone calls.
Booking network, March 2026, rated 7/10 by this guest
Not as shown or booked7 of 2801 in 40 reviews
Very sneaky the proposal from booking on the app to what u get
Booking network, February 2026, rated 1/10 by this guest
The rooms extremely small, not the same size as advertised
Booking network, May 2026, rated 8/10 by this guest
A booking not honoured5 of 2801 in 56 reviews
In reality it was an internal room along a very narrow and dark corridor and room had small AB’s cured glass window.
Booking network, July 2026, rated 7/10 by this guest
I was moved from original room
Booking network, May 2026, rated 5/10 by this guest
Serious reports
None found in 280 reviews.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
Guests’ photos confirm: restaurant (8), bar (3), bathtub (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$314 is a typical night, from 302 dates checked in the coming year.
Weekends cost 4% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $200Dearest month: Jun 2027, $422
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- pilotplans.com$319
- stayforlong.co.uk$321
- Agoda$325
- loveholidays.com$325
- Booking.com$325
- Trip.com$325
- skyscanner.net$325
- lastminute.com$325
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
South Kensington station is 425 m away by road, about 6 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest main road: Old Brompton Road39 m
- Nearest shop: Little Waitrose1 min walk106 m by road
- Nearest station: South Kensington6 min walk425 m by road
- Buckingham Palace3.2 km
- Big Ben4.5 km
- The British Museum5.4 km
- Tower Bridge8.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
17 room types, from 16 to 67 m².
- Cosy Atrium16 m²Sleeps 21 Double bed
- Deluxe Atrium Accessible Room16 m²Sleeps 2Not stated
- Cosy Double16 m²Sleeps 2
- Superior Twin/2 Single Beds18 m²Sleeps 2
- Superior Double18 m²Sleeps 2
- Deluxe Double22 m²Sleeps 2
The other 11 room types
- 1 Queen Bed/townhouse Studio25 m²Sleeps 2
- King Duplex Suite39 m²Sleeps 4
- Two Bedrooms Family Room46 m²Sleeps 4
- The Queens Gate Suite67 m²Sleeps 2
- Family RoomNot statedSleeps 31 Double bed
- Deluxe 2 Bed Family RoomNot statedSleeps 4Bathtub
- Deluxe 3 Bed Family RoomNot statedSleeps 6Bathtub
- Queens Gate Family SuiteNot statedSleeps 8Bathtub
- 1 Queen Bed Townhouse StudioNot statedSleeps 0
- Atrium Deluxe Queen RoomNot statedSleeps 2
- Deluxe Atrium Queen RoomNot statedSleeps 0
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. 54% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
17 Google reviewers ticked "Quiet", yet 17 guests complain about noise, and Old Brompton Road runs 39 m away.
If room size matters to you
Here, 35 of the 41 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
280 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 619 most recent reviews from Google, Tripadvisor and the Booking network. 280 of them describe a stay in the last 2 years and are the ones counted here; the rest were 75 older, 53 in other languages, 192 with a score but no words and 19 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 34 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.