Best Western Buckingham Palace Rd
3-star hotel · Pimlico, London
Long Weekend score
MixedNo serious reports. in 300 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 31% of London hotels
- 78% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 31% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 78% of guest comments are praise. 631 praise, 181 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $169 a nighttypical for two, before tax · from $77
- 8 min walkto London Victoria station
- 300 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 15 min walk to Buckingham Palace1.1 km by road
- A station within walking distanceLondon Victoria is 574 m away
- Location203 praise · 1 complain
- Staff170 praise · 2 complain
- Cleanliness128 praise · 8 complain
Against
- Quiet at night73 complain · 14 praise
- Room size53 complain · 18 praise
- Views10 complain · 0 praise
What guests reported
What guests say
300 reviews from the last 2 years. Most praised: location (203 guests). Weakest: quiet at night, where 73 of the 87 who mention it complain.
Location2031Strength
Great location, wonderful staff
Booking network, September 2026, rated 10/10 by this guest
The location, the cleanliness, and especially the front desk gentlemen!
Booking network, June 2026, rated 10/10 by this guest
A bit far from the tube station
Booking network, September 2026, rated 10/10 by this guest
Staff1702Strength
Very nice and welcoming staff, clean and quite recently renovated room.
Booking network, June 2026, rated 9/10 by this guest
Helpful front office staff and room layout though a bit ompact
Booking network, June 2026, rated 9/10 by this guest
Not a good attitude when paying £12.50 I would have expected so much better.
Booking network, June 2026, rated 8/10 by this guest
Cleanliness1288Strength
Location, close to station, clean and well presented.
Booking network, August 2026, rated 8/10 by this guest
The room was clean and the shower was powerful.
Booking network, July 2026, rated 9/10 by this guest
Room wasn't clean it was in the basement under the main entrance dining area, and you could here chairs scrapping on the floor and footsteps all night long.
Booking network, July 2026, rated 3/10 by this guest
Value408Mostly good
Good location and prices were good.
Google, July 2026, rated 5/5 by this guest
Great value for money and a special mention to the gentlemen on reception wh
Booking network, August 2026, rated 9/10 by this guest
Good located but very overpriced for what it is.
Booking network, June 2026, rated 5/10 by this guest
Room condition164Mostly good
My room looked like it had been recently renovated.
Booking network, June 2026, rated 10/10 by this guest
Room was very clean and looked newly decorated.
Booking network, August 2026, rated 9/10 by this guest
Perhaps a bit dated, but super clean and friendly staff.
Google, July 2026, rated 5/5 by this guest
Beds2311Mostly good
Beds were comfortable and bathroom was clean.
Tripadvisor, May 2026, rated 5/5 by this guest
Clean room, comfortable bed, varied breakfast.
Google, September 2026, rated 5/5 by this guest
Pillows not comfortable .
Booking network, June 2026, rated 6/10 by this guest
Breakfast1911Mostly good
Breakfast was great and the staff were lovely.
Booking network, September 2026, rated 7/10 by this guest
We enjoyed the location, breakfast was nice, and the building itself had character.
Booking network, June 2026, rated 7/10 by this guest
Breakfast was not great for the money .
Booking network, July 2026, rated 7/10 by this guest
Room size1853Weak spot
The room was a little small.
Booking network, July 2026, rated 8/10 by this guest
Room was clean but small.
Booking network, September 2026, rated 8/10 by this guest
Too small for two people I’d think.
Booking network, September 2026, rated 7/10 by this guest
Quiet at night1473Weak spot
You can hear the trains as the pass but not too bad.
Booking network, July 2026, rated 8/10 by this guest
The rooms were nice, but it was a bit noisy between the rooms and out in the hallway, and you could also hear the noise from the trains.
Google, October 2026, rated 4/5 by this guest
Only downside was noise from nearby trains at night.
Booking network, August 2026, rated 8/10 by this guest
Views010Weak spot
Our room over looked the train tracks
Booking network, September 2026, rated 8/10 by this guest
View was of a brick wall.
Booking network, September 2026, rated 4/10 by this guest
The first room was directly on the train tracks, the second was isolated, in the basement, and had no windows.
Google, June 2026, rated 2/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 873 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 11 of 300 reviews.
Heating and air conditioning11 of 3001 in 27 reviews
My air cons had a few problems but staff were good.
Booking network, August 2026, rated 9/10 by this guest
We had a little issue with the air conditioning at the start but the staff fixed it right away, otherwise, no complaints.
Booking network, September 2026, rated 10/10 by this guest
Mould or damp7 of 3001 in 43 reviews
The beds were small, maybe full size and our room had a slight musty smell.
Booking network, June 2026, rated 8/10 by this guest
The AC had a moldy smell as well the filter needs to be cleaned
Booking network, July 2026, rated 4/10 by this guest
The lift7 of 3001 in 43 reviews
There is no elevator in the building where our room was located.
Booking network, August 2026, rated 7/10 by this guest
A bit too tiny with no lift to the fourth floor
Booking network, June 2026, rated 6/10 by this guest
Problems in the bathroom5 of 3001 in 60 reviews
Also Loo did not flush properly.
Booking network, August 2026, rated 6/10 by this guest
The toilet smelled terrible.
Google, July 2026, rated 3/5 by this guest
Not as shown or booked4 of 3001 in 75 reviews
A bit cramped, no phone in room as stated, no WiFi signal at all
Booking network, September 2026, rated 7/10 by this guest
A booking not honoured4 of 3001 in 75 reviews
Clean, comfortable room - although single room booked I was given a double bed.
Booking network, June 2026, rated 10/10 by this guest
They downgraded me to a single room inspite of paying for a double room.
Booking network, July 2026, rated 1/10 by this guest
Serious reports
None found in 300 reviews.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: stains in 2, dirty surfaces in 2, mould or damp in 1 and rust or limescale in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: restaurant (1).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$169 is a typical night, from 306 dates checked in the coming year.
Weekends cost 4% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $112Dearest month: Jul 2027, $203
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$206
- Vio.com$208
- deals.goseek.com$208
- deals.dealbase.com$235
- billabook.com$241
- Priceline$255
- bluepillow.co.uk$258
- clicktrip.com$259
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
London Victoria station is 574 m away by road, about 8 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest shop: Londis1 min walk54 m by road
- Nearest main road: Buckingham Palace Road137 m
- Nearest station: London Victoria8 min walk574 m by road
- Buckingham Palace15 min walk1.1 km by road
- Big Ben28 min walk2.1 km by road
- The British Museum3.9 km
- Tower Bridge6.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 12 to 23 m².
- Standard Single Room - Non-Smoking12 m²Sleeps 1
- Standard Double Room - Non-Smoking16 m²Sleeps 2
- Standard Twin Room - Non-Smoking16 m²Sleeps 2
- Standard Room with One Double Bed and One Single Bed - Non-Smoking20 m²Sleeps 3
- Standard Room, Multiple Beds, Non Smoking22 m²Sleeps 3
- Standard Double Room with Two Double Beds - Non-Smoking23 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. 31% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
33 Google reviewers ticked "Quiet", yet 73 guests complain about noise.
If views matters to you
Here, 10 of the 10 guests who mention views complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
300 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 890 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 168 older, 114 in other languages and 308 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 2 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.