Exhibition Court Hotel 4
2-star hotel · Earl's Court, London
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 46% of London hotels
- 66% of guest comments are praise
- 83% of guest photos show no damage
How this score is made
- Rated higher than 46% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 66% of guest comments are praise. 407 praise, 210 complain. Counts for 30% of the score.
- 83% of guest photos show no damage. 29 of 35 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $1,335 a nighttypical for two, before tax · from $1,298
- 4 min walkto the nearest station
- 277 guest reviewsfrom the last 2 years
- 35 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 326 m away
- Location153 praise · 1 complain
- Staff131 praise · 23 complain
- Value40 praise · 7 complain
- Beds24 praise · 3 complain
Against
- Guest photos show wear and dirt6 of the 35 photos guests took, and 1 of the hotel's 40
- Room size64 complain · 1 praise
- Cleanliness61 complain · 44 praise
- Quiet at night25 complain · 7 praise
- Room conditioncomplaints rising: 3.9 in 100 a year ago, 9.5 now22 complain · 2 praise
What guests reported
What guests say
277 reviews from the last 2 years. Most praised: location (153 guests). Weakest: room size, where 64 of the 65 who mention it complain.
Location1531Strength
The location is amazing and beautiful with alot of beautiful plants shown in the front.
Google, October 2025, rated 5/5 by this guest
Great location not far from Earl’s Court tube station
Booking network, July 2026, rated 7/10 by this guest
However, it's important to remember that the hotel is quite far from the main tourist attractions.
Google, July 2026, rated 2/5 by this guest
Beds243Strength
The room was clean, the bed was comfortable, and I had a great stay.
Booking network, February 2026, rated 7/10 by this guest
The room was clean and cozy, and the bed super comfortable.
Booking network, January 2026, rated 10/10 by this guest
Beds and pillows are really lumpy, the toilet is really tiny even for London.
Booking network, January 2026, rated 7/10 by this guest
Staffcomplaints rising: 6.5 in 100 a year ago, 9.0 now13123Strength
The staff has very good Humour
Booking network, September 2026, rated 3/10 by this guest
The rooms were so clean and especially Milad, who went over and beyond to accommodate me.
Booking network, December 2025, rated 10/10 by this guest
No heating, no water to drink, room was dity, toilet was stinky and the receptionist was so rude.
Booking network, December 2025, rated 1/10 by this guest
Valuecomplaints rising: 1.3 in 100 a year ago, 3.0 now407Strength
But it was cheap for the location so its a fair trade off.
Booking network, August 2026, rated 4/10 by this guest
Greta location at a great price for a clean and comfortable room
Booking network, February 2026, rated 9/10 by this guest
Marks all over the room very dirty in places ander the bed
Booking network, April 2026, rated 3/10 by this guest
Views54Split
However, when we went and asked on the last night, they said “sorry, you can’t stay there.” Extremely thin walls, a very small room, and a tiny frosted window where you couldn’t see outside.
Booking network, April 2026, rated 1/10 by this guest
Coffee and view on the top terrace
Booking network, January 2026, rated 10/10 by this guest
The room has a nice view of the street and heating.
Google, January 2025, rated 5/5 by this guest
Cleanliness4461Split
The room is in great need of deep cleaning and repairs.
Booking network, May 2026, rated 4/10 by this guest
The room that I received is not the same room that was shown in the pictures, the bathroom was filthy and almost too small to use.
Booking network, July 2026, rated 1/10 by this guest
The biggest downside of the room was the bathroom - unfortunately dirty and also we had a problem with window, which let in the cold.
Google, January 2026, rated 4/5 by this guest
Quiet at night725Weak spot
Had to keep the air confined on which was noisy.
Booking network, May 2026, rated 5/10 by this guest
the hot water is so hot, couldn’t even shower and the fire alarm went off in the mid night and scared us awake
Booking network, June 2026, rated 5/10 by this guest
The walls were incredibly thin, making it difficult to get a good night's sleep due to constant noise.
Google, August 2026, rated 1/5 by this guest
Room conditioncomplaints rising: 3.9 in 100 a year ago, 9.5 now222Weak spot
Could do with a re decorate every where , and a tv in the room..maybe coffee and tea in the room and a fridge..
Booking network, May 2026, rated 10/10 by this guest
Room had paint bubbling, peeling and flaking above the beds headboard.
Booking network, September 2026, rated 1/10 by this guest
The only flaw is that the rooms are very small and the bathrooms are quite dilapidated.
Google, October 2025, rated 4/5 by this guest
Room size164Weak spot
Great staff, rooms clean but small but upgraded
Booking network, May 2026, rated 6/10 by this guest
The rooms were too small and there wasn’t enough space even for two carry ons.
Booking network, June 2026, rated 7/10 by this guest
The really limitation are the room and the bathroom sizes, which are really small.
Google, December 2025, rated 4/5 by this guest
Too few mentions to judge: breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 857 Google ratings
Problems guests raised
Raised most: something broken in the room, in 33 of 277 reviews.
Something broken in the roomcomplaints rising: 9.1 in 100 a year ago, 13.0 now33 of 2771 in 8 reviews
Paying deposit for room in case damage, room was very basic nothing to damage no wardrobe to hang clothes or tea facility in room.
Booking network, February 2026, rated 6/10 by this guest
Hi Stay there for five days 1 the TV didn’t work the AC don’t work.
Booking network, September 2026, rated 1/10 by this guest
Heating and air conditioningcomplaints rising: 5.2 in 100 a year ago, 12.5 now29 of 2771 in 10 reviews
Aircon in the first room I was given did not work.
Booking network, June 2026, rated 4/10 by this guest
the air conditioning wasn’t working for the first day (it was 30+ degrees), it was really hot inside and the smell wasn’t the best.
Booking network, July 2026, rated 6/10 by this guest
Problems in the bathroom26 of 2771 in 11 reviews
You cannot sit on the toilet straight as the sink is in the way, the air conditioning was non-functional, the floor in the bathroom remained wet the entire time, and there was black mould on the walls.
Google, June 2026, rated 1/5 by this guest
Website showed double ensuite room, but actual room provided was very small, unclean room, defective aircon, bathroom with defective shower head and damaged toilet seat.
Booking network, August 2026, rated 1/10 by this guest
Mould or dampcomplaints falling: 10.4 in 100 a year ago, 4.5 now17 of 2771 in 16 reviews
Air conditioner was leaking inside the room, mold in some corners of the room.
Booking network, August 2026, rated 4/10 by this guest
Everywhere was extremely dirty and mouldy.
Booking network, June 2026, rated 1/10 by this guest
Complaints the hotel left unresolvedcomplaints rising: 3.9 in 100 a year ago, 6.5 now16 of 2771 in 17 reviews
The filthy state of the room, so dirty in the bathroom and a legionnaires growth paradise , mould round seals , plugs, soap dispenser , iv tried to contact them but with no outcome I’m happy with
Booking network, May 2026, rated 1/10 by this guest
The aircon did not work, and even though I did raise ir with the folks at the reception, nothing was done about it.
Booking network, July 2026, rated 7/10 by this guest
Unexpected charges and refundscomplaints rising: 2.6 in 100 a year ago, 6.5 now15 of 2771 in 18 reviews
Has free coffee in the lobby and let us check in early but has to pay a fee.
Booking network, May 2026, rated 6/10 by this guest
The only surprise was paying for checking in late which I've never heard of before.
Google, March 2026, rated 3/5 by this guest
Serious reports
12 in 277 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard10 of 277 reviews
The staff helped get a quick refund
Booking network, September 2026, rated 1/10 by this guest
Stairs carpet was a trip hazard.
Booking network, June 2026, rated 3/10 by this guest
Bed bugs or bites1 of 277 reviews
And I had found a bedbug in my bed.
Google, November 2025, rated 4/5 by this guest
Something stolen1 of 277 reviews
My personal belongings were stolen from the hotel after the staff knew I had left.
Google, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
6 of the 35 guest photos we checked show damage or dirt (17%).
Guest photos showing damage or dirt6 of 3517%
Of 35 guest photos, 6 show damage or dirt: stains in 2, dirty surfaces in 2, dirty linen in 1 and mould or damp in 1, and some photos show more than one. Of the hotel's own 40, 1 do.
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$1,335 is a typical night, from 285 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- mytravaly.in$1,335
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 326 m away by road, about 4 minutes on foot.
- Nearest main road: Cromwell Road78 m
- Nearest shop: Sainsbury's4 min walk273 m by road
- Nearest station4 min walk326 m by road
- Buckingham Palace4.2 km
- Big Ben5.4 km
- The British Museum6.1 km
- Tower Bridge9.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
3 room types, from 6 to 8 m².
- En Suite Single Room without window6 m²Sleeps 1
- En Suite Double Room8 m²Sleeps 2
- En Suite Triple Room8 m²Sleeps 31 Twin bed + 1 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 46% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
35 Google reviewers ticked "Quiet", yet 25 guests complain about noise, and Cromwell Road runs 78 m away.
Google rates it 66 out of 100 and Booking network rates it 82. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If room size matters to you
Here, 64 of the 65 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
277 reviews counted · 75 photos checked · updated 12 October 2026
- We collected this hotel's 800 most recent reviews from Google, Tripadvisor and the Booking network. 277 of them describe a stay in the last 2 years and are the ones counted here; the rest were 13 older, 202 in other languages and 308 with a score but no words.
- The hotel replied to 2 of its 200 newest Google reviews.
- 5 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 75 photos: the first 40 of the hotel's own and the 35 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.