Holiday Inn London - Regent's Park by IHG
4-star hotel · Fitzrovia, London
Long Weekend score
GoodNo serious reports. in 265 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 46% of London hotels
- 84% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 46% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 84% of guest comments are praise. 566 praise, 105 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $258 a nighttypical for two, before tax · from $161
- 3 min walkto Great Portland Street station
- 265 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceGreat Portland Street is 199 m away
- Staff176 praise · 12 complain
- Location155 praise · 0 complain
- Cleanliness77 praise · 6 complain
- Breakfast50 praise · 5 complain
Against
- Room condition36 complain · 3 praise
- Room size15 complain · 13 praise
- Problems in the bathroom13 of 265 guests
- Heating and air conditioning12 of 265 guests
What guests reported
What guests say
265 reviews from the last 2 years. Most praised: staff (176 guests). Weakest: room condition, where 36 of the 39 who mention it complain.
Location1550Strength
Great location, clean hotel with friendly staff.
Booking network, June 2026, rated 10/10 by this guest
Short walk from Euston Station and easy to get into city.
Booking network, September 2026, rated 9/10 by this guest
Staff17612Strength
In the evening the staff were accommodating and Samantha served us politely and efficiently
Tripadvisor, September 2026, rated 5/5 by this guest
The staff were amazing, so attentive and interacted with my son.
Booking network, August 2026, rated 7/10 by this guest
Front desk pretending that the situation was a surprise when there was other people asking for change in the rooms due to the heat.
Google, July 2026, rated 1/5 by this guest
Cleanliness776Strength
The room was clean and tidy, and all the room facilities was very good to 4 stars hotel.
Booking network, July 2026, rated 7/10 by this guest
The hotel room was clean and comfortable.
Tripadvisor, July 2026, rated 4/5 by this guest
being very picky but it was clear that the vents underneath the fridge ( could be seen when sat down) had not been cleaned in a while very dusty
Booking network, August 2026, rated 10/10 by this guest
Food262Strength
We had a meal in the restaurant which was good value for money.
Tripadvisor, July 2026, rated 5/5 by this guest
Great location, food good, staff friendly also big shout out to Samantha who was our waitress and was very friendly and welcoming.
Tripadvisor, September 2026, rated 5/5 by this guest
The hotel and staff were great.
Tripadvisor, July 2026, rated 4/5 by this guest
Breakfast505Strength
Perfect location, great price and lovely staff, especially in the restaurant breakfast was great too
Booking network, August 2026, rated 10/10 by this guest
The breakfast is very good
Booking network, August 2026, rated 10/10 by this guest
The breakfast was a vast choice but quality of ingredients wasn’t good
Booking network, June 2026, rated 8/10 by this guest
Beds236Mostly good
Comfortable bed, multiple pillows
Booking network, July 2026, rated 10/10 by this guest
Beds and pillows comfortable.
Booking network, August 2026, rated 9/10 by this guest
The pillows were like cinder blocks.
Booking network, August 2026, rated 2/10 by this guest
Quiet at night289Mostly good
The area is quiet, and Oxford Street is close by, as is the British Museum.
Tripadvisor, August 2026, rated 5/5 by this guest
Great value and quiet atmosphere.
Tripadvisor, August 2026, rated 5/5 by this guest
Room had an adjoining door which provided no soundproofing and I could hear my neivours tv and conversations.
Booking network, September 2026, rated 8/10 by this guest
Value1514Split
Comfortable, clean, convenient but over priced
Booking network, July 2026, rated 9/10 by this guest
The rooms were not very modern and did not refect the charge.
Booking network, August 2026, rated 8/10 by this guest
Quite expensive for what one gets
Booking network, September 2026, rated 7/10 by this guest
Room size1315Split
The room is a little bit small but there is enough space the windows not have a street vew .
Google, July 2026, rated 5/5 by this guest
Room is a bit small to move around, and the mattress is time for replacement.
Google, August 2026, rated 4/5 by this guest
Room was a bit small for 2 adults, decor was a bit old.
Booking network, August 2026, rated 8/10 by this guest
Room condition336Weak spot
Basic, dated, lacking creature comforts.
Tripadvisor, September 2026, rated 2/5 by this guest
The room itself was alright, although with a bit older furniture, bed was very comfortable though.
Tripadvisor, July 2026, rated 4/5 by this guest
The rooms are a bit outdated, but adequate and comfortable.
Google, October 2026, rated 5/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,211 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 13 of 265 reviews.
Problems in the bathroom13 of 2651 in 20 reviews
The shower was excruciatingly slow
Booking network, July 2026, rated 7/10 by this guest
The shower wasn't great, the water pressure was poor, could do with an upgrade but apart from that the room was good enough.
Tripadvisor, September 2026, rated 4/5 by this guest
Heating and air conditioning12 of 2651 in 22 reviews
Ire from the room appalling, overlooking a courtyard like a prison
Booking network, August 2026, rated 6/10 by this guest
Air conditioning did not work
Tripadvisor, July 2026, rated 2/5 by this guest
Something broken in the room9 of 2651 in 29 reviews
Only negative thing was room fridge which didn't work.
Google, October 2026, rated 5/5 by this guest
Room OKish, clean and tidy and functional bedroom, but the bathroom was really small, so small you could not sit straight on the toilet seat because the basin is in the way, the heated towel rail didn’t work (yes we switched it on) and the shower was the worst shower I’ve ever experienced, low flow…
Tripadvisor, August 2026, rated 4/5 by this guest
A booking not honoured5 of 2651 in 53 reviews
If I’d known we would be allocated a double bed I would of looked elsewhere
Booking network, July 2026, rated 8/10 by this guest
Our first room was so hot we couldn’t stay in it, we were moved, but the second too was equally old and tired.
Booking network, July 2026, rated 7/10 by this guest
Complaints the hotel left unresolved5 of 2651 in 53 reviews
I requested softer pillows, but they're somehow worse.
Google, August 2026, rated 1/5 by this guest
We also asked for a toilet brush and they didn't bring it to us.
Google, July 2026, rated 4/5 by this guest
Serious reports
None found in 265 reviews.
Photos, checked
6 of the 60 guest photos we checked show damage or dirt (10%).
Guest photos showing damage or dirt6 of 6010%
Of 60 guest photos, 6 show damage or dirt: dirty surfaces in 3, stains in 3, peeling paint or cracks in 1 and rust or limescale in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: restaurant (4), bar (4), bathtub (5).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$258 is a typical night, from 300 dates checked in the coming year.
Weekends cost 3% less than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $186Dearest month: Jul 2027, $330
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$239
- deals.goseek.com$239
- deals.etrip.net$239
- stayforlong.co.uk$251
- billabook.com$259
- clicktrip.com$263
- deals.dealbase.com$265
- amimir.com$278
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Great Portland Street station is 199 m away by road, about 3 minutes on foot. There are 7 bars or clubs within 200 metres.
- Nearest shop: Sainsbury's Local1 min walk100 m by road
- Nearest main road: Great Portland Street133 m
- Nearest station: Great Portland Street3 min walk199 m by road
- The British Museum24 min walk1.8 km by road
- Buckingham Palace3.0 km
- Big Ben3.1 km
- Tower Bridge6.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, from 11 to 18 m².
- Single Room11 m²Sleeps 1Bathtub
- Premium Room, 1 Double Bed12 m²Sleeps 2
- Standard Room with Two Single Beds16 m²Sleeps 2
- Standard Room16 m²Sleeps 21 Double bed + 2 Twin bed
- Premium Double Room16 m²Sleeps 2
- Standard Double Room16 m²Sleeps 2
The other 2 room types
- Standard Double Room - Disability Access18 m²Sleeps 2
- Standard Room, 1 Twin BedNot statedSleeps 1
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 46% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If room condition matters to you
Here, 36 of the 39 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
265 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 859 most recent reviews from Google, Tripadvisor and the Booking network. 265 of them describe a stay in the last 2 years and are the ones counted here; the rest were 154 older, 89 in other languages, 318 with a score but no words and 33 about the restaurant rather than a stay.
- The hotel replied to 143 of its 200 newest Google reviews.
- 31 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.