Hotel Xenia, Autograph Collection
4-star hotel · Kensington, London
Long Weekend score
StrongNo serious reports. in 287 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 78% of London hotels
- 90% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 78% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 90% of guest comments are praise. 663 praise, 74 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $267 a nighttypical for two, before tax · from $159
- 9 min walkto the nearest station
- 287 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 706 m away
- Staff267 praise · 2 complain
- Location111 praise · 0 complain
- Breakfast85 praise · 3 complain
- Cleanliness77 praise · 0 complain
Against
- On a main road: Cromwell Road29 m from the building
- Room size57 complain · 6 praise
What guests reported
What guests say
287 reviews from the last 2 years. Most praised: staff (267 guests). Weakest: room size, where 57 of the 63 who mention it complain.
Location1110Strength
The location was ideal and allowed us easy access to central London.
Booking network, August 2026, rated 10/10 by this guest
Excellent location near Hyde Park and within easy walking distance of a tube station.
Google, April 2026, rated 5/5 by this guest
Cleanliness770Strength
Wow I’ve never seen a cleaner hotel before.
Google, December 2025, rated 5/5 by this guest
Everything, including the dry amenities, was spotlessly clean.
Google, April 2026, rated 5/5 by this guest
Food530Strength
Stunning hotel, fabulous location for Cromwell Hospital and South Ken museum visits, beautiful Italian restaurant La Terrazza with home made fresh pasta and a delightful menu with something for every palette.
Google, July 2026, rated 5/5 by this guest
Staff was welcoming the room is lovely and the restaurant is delicious.
Tripadvisor, October 2025, rated 5/5 by this guest
Value130Strength
The room was a very good size for London, 42inch TV, large bathroom/shower an exceptional room for the rate.
Google, August 2026, rated 5/5 by this guest
The best deal is the partnership with the next door luxury gym.
Google, August 2025, rated 5/5 by this guest
Staff2672Strength
But what is very special about this hotel is the incredible service.
Google, September 2026, rated 5/5 by this guest
The staff, without exception, were warm, friendly and efficient from the moment we arrived to check-out.
Booking network, March 2026, rated 9/10 by this guest
Limited front desk help, not well trained
Google, October 2025, rated 2/5 by this guest
Breakfast853Strength
Clean rooms, wonderful service, and good breakfast options.
Google, July 2026, rated 5/5 by this guest
A vero very beautiful experience, the room is confortable and cleened, the breakfast is very good tasting and a lot of choises, the italian restaurant La Terrazza have a very very good manager and Walter, the food is amazing
Google, January 2026, rated 5/5 by this guest
Beds252Strength
The service was top notch, beds comfortable, and breakfast was wonderful.
Google, March 2026, rated 5/5 by this guest
Comfortable bed and good pillows.
Booking network, March 2026, rated 7/10 by this guest
The bed was a bit too firm, and the TV was not hooked up to Wi-Fi so don’t expect your Netflix or other applications to sync to the TV.
Google, September 2025, rated 4/5 by this guest
Room condition92Mostly good
Rooms very nice and cosy with very modern bathrooms.
Booking network, August 2026, rated 9/10 by this guest
It has all the essentials in perfect condition.
Google, February 2026, rated 5/5 by this guest
My room was rather small and I see that in comments by others, but this is a historic building and would not be subject to changing walls or room shapes.
Booking network, May 2025, rated 10/10 by this guest
Quiet at nightcomplaints rising: 0.7 in 100 a year ago, 5.0 now178Mostly good
I didn't hear a sound during my stay, so it was a wonderful stay.
Google, February 2026, rated 5/5 by this guest
The beds are very comfortable and rooms are pretty soundproof.
Tripadvisor, April 2026, rated 5/5 by this guest
We put 4 stars for room as it was very hot sleeping at night even with opening window to noisy road below.
Google, November 2025, rated 5/5 by this guest
Room size657Weak spot
The rooms aren’t the biggest but they make up for it with fantastic service.
Google, July 2026, rated 5/5 by this guest
Was a great stay, room smaller than we use to in the States , But the service was outstanding.
Google, August 2026, rated 5/5 by this guest
Rooms are small but very comfortable internet signal is terrible
Booking network, November 2025, rated 10/10 by this guest
Too few mentions to judge: pool and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 976 Google ratings
Problems guests raised
Raised most: not as shown or booked, in 4 of 287 reviews.
Expensive food and drinks4 of 2871 in 72 reviews
Restaurant just ok and expensive
Booking network, January 2026, rated 8/10 by this guest
Like most hotels, the brunch was pricey, but the food quality and gracious, attentive service made up for it.
Tripadvisor, June 2026, rated 5/5 by this guest
Serious reports
None found in 287 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: restaurant (8), private balcony (1).
The hotel says it has no spa, gym or hot tub.
Price, place and rooms
Price
$267 is a typical night, from 304 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Feb 2027, $180Dearest month: Jun 2027, $380
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- qantas.com$280
- Agoda$280
- Booking.com$280
- Trip.com$280
- expedia.co.uk$280
- Hotels.com$280
- closesthotel.com$280
- kayak.co.uk$280
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 706 m away by road, about 9 minutes on foot.
- Nearest main road: Cromwell Road29 m
- Nearest station9 min walk706 m by road
- Nearest shop: Sainsbury's11 min walk842 m by road
- Buckingham Palace4.2 km
- Big Ben5.4 km
- The British Museum6.1 km
- Tower Bridge9.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 1 to 52 m².
- Two-Bedroom Deluxe Executive Suite1 m²Sleeps 4
- Two-Bedroom Family Room3 m²Sleeps 4
- Small Single Room9 m²Sleeps 1
- Petit double room11 m²Sleeps 2
- Classic Double, Guest room, 1 Double, City view13 m²Sleeps 2A view, going by the room's name
- Guest room, classic style, Twin/Single Bed(s)13 m²Sleeps 2
The other 10 room types
- Classic Terrace Double, Guest room, 1 Double, City view, Balcony15 m²Sleeps 2BalconyA view, going by the room's name
- Deluxe King Room with Balcony15 m²Sleeps 2Balcony
- Classic Room, 1 King Bed, Balcony15 m²Sleeps 2Balcony
- Guest room, executive style, Twin/Single Bed(s)17 m²Sleeps 2
- Executive Double, Guest room, 1 King17 m²Sleeps 2
- Executive Double Balcony, Guest room, 1 King, City view, Balcony18 m²Sleeps 2BalconyA view, going by the room's name
- Executive Balcony, Guest room, 2 Twin/Single Bed(s), Balcony18 m²Sleeps 2Balcony
- Deluxe Double, Guest room, 1 King20 m²Sleeps 2
- Guest room, Deluxe, Twin/Single Bed(s)20 m²Sleeps 3
- King Suite with Balcony52 m²Sleeps 2Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 78% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
29 Google reviewers ticked "Quiet", yet 8 guests complain about noise, and Cromwell Road runs 29 m away.
If room size matters to you
Here, 57 of the 63 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
287 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 605 most recent reviews from Google, Tripadvisor and the Booking network. 287 of them describe a stay in the last 2 years and are the ones counted here; the rest were 162 older, 19 in other languages, 130 with a score but no words and 7 about the restaurant rather than a stay.
- The hotel replied to 1 of its 200 newest Google reviews.
- 47 in every 100 reviews thank a staff member by name.
- 35 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.