Karma Sanctum Soho London
5-star hotel · Soho, London
Long Weekend score
GoodNo serious reports. in 268 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 54% of London hotels
- 85% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 54% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 85% of guest comments are praise. 486 praise, 85 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $283 a nighttypical for two, before tax · from $205
- 5 min walkto Piccadilly Circus station
- 268 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distancePiccadilly Circus is 340 m away
- Staff161 praise · 17 complain
- Location157 praise · 0 complain
- Beds43 praise · 2 complain
- Cleanliness34 praise · 1 complain
Against
- On a main road: Regent Street55 m from the building
- Room size31 complain · 11 praise
- Room condition9 complain · 1 praise
- Problems in the bathroomcomplaints rising: 3.9 in 100 a year ago, 6.1 now14 of 268 guests
- Unexpected charges and refunds13 of 268 guests
What guests reported
What guests say
268 reviews from the last 2 years. Most praised: staff (161 guests). Weakest: room size, where 31 of the 42 who mention it complain.
Location1570Strength
Location - about as central as it gets.
Booking network, June 2026, rated 9/10 by this guest
This is our 2nd time here and we’ve had another amazing stay , it’s a stylish boutique style hotel and has the personal touch , the rooms are very stylish and comfortable, th location is absolutely perfect for being in the center of London and being able to see everything.
Google, December 2025, rated 5/5 by this guest
Cleanliness341Strength
Clean and comfortable with great services, I would come back here for sure on my next trip to London.
Tripadvisor, May 2026, rated 5/5 by this guest
The room was spacious, well kitted out and very clean and quirky.
Booking network, June 2026, rated 9/10 by this guest
Beds432Strength
Comfortable beds and plenty of amenities.
Booking network, May 2026, rated 9/10 by this guest
Friendly staff, quirky decor, comfortable beds and unobtrusive air con, excellent food at reasonable prices.
Booking network, June 2026, rated 9/10 by this guest
The bed was two single mattresses pushed together, which impacted the stay hugely.
Booking network, January 2026, rated 5/10 by this guest
Food313Strength
Great rooms, great food, great events, great everything.
Tripadvisor, September 2026, rated 5/5 by this guest
The mini bar puts most others to shame …food is excellent & location is even better.
Tripadvisor, July 2026, rated 5/5 by this guest
Staffcomplaints falling: 9.7 in 100 a year ago, 4.2 now16117Strength
I had an amazing stay during my trip to London thanks to the wonderful crew for overall great service!
Google, March 2026, rated 5/5 by this guest
Ruby wedding anniversary trip &london show moulin rouge the hotel was amazing the room we were given was a delight it contained a small lounge there was a bath in the bedroom which was fabulous the staff were all very good breakfast was ample
Tripadvisor, December 2025, rated 5/5 by this guest
Staff were a little blah - not v welcoming.
Booking network, January 2026, rated 9/10 by this guest
Breakfast133Mostly good
The breakfast was good, service was lovely and setting comfortabale
Booking network, August 2026, rated 9/10 by this guest
We had a very good breakfast which represented excellent value for money as it was discounted for guests.
Booking network, April 2026, rated 8/10 by this guest
The breakfast was very limited.
Booking network, March 2026, rated 7/10 by this guest
Quiet at nightcomplaints rising: 2.9 in 100 a year ago, 4.2 now1910Mostly good
Great location, air conditioning, quiet.
Booking network, June 2026, rated 7/10 by this guest
The room was funky and unique, super comfy bed, and very quiet despite being on a busy street.
Google, August 2026, rated 5/5 by this guest
We were on the first floor and on the side of the road and it was noisy at times in the night.
Booking network, March 2026, rated 8/10 by this guest
Value169Mostly good
Suitable for a 2 night stay and a reasonable price for central London.
Booking network, July 2026, rated 8/10 by this guest
Great food, nice ambiance and good value.
Google, December 2025, rated 5/5 by this guest
In spite of the great location, the hotel felt overpriced for what it was.
Booking network, October 2025, rated 4/10 by this guest
Room size1131Weak spot
The rooms were a little small but massively so,
Booking network, August 2026, rated 10/10 by this guest
room was a little small - but location makes up for that
Booking network, September 2026, rated 9/10 by this guest
The location is great and having a bath in the room was fun, but the whole design is dated and for the price the rooms are small.
Booking network, March 2026, rated 5/10 by this guest
Room condition19Weak spot
A bit tired and not really a work hotel
Booking network, July 2026, rated 7/10 by this guest
Not as good as when we stayed there a few years ago.
Booking network, February 2026, rated 7/10 by this guest
The room itself was very small, and was in need of some TLC.
Google, May 2026, rated 1/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 846 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 14 of 268 reviews.
Problems in the bathroomcomplaints rising: 3.9 in 100 a year ago, 6.1 now14 of 2681 in 19 reviews
Our shower did leak a lot !!!
Booking network, June 2026, rated 9/10 by this guest
The drains in our room stank , very strong smell of sewage coming through the bath drain.
Booking network, December 2025, rated 4/10 by this guest
Unexpected charges and refunds13 of 2681 in 21 reviews
$20 for a cocktail and didn’t know until I got the charge at the end of the trip.
Booking network, December 2025, rated 8/10 by this guest
£150 pre charge for mini bar took all my spending money and didn’t get returned until a few days after
Booking network, August 2026, rated 9/10 by this guest
A facility closedcomplaints rising: 1.9 in 100 a year ago, 5.5 now11 of 2681 in 24 reviews
Roof terrace bar was closed sadly and hot tub was a bit dirty so didnt use it.
Booking network, January 2026, rated 9/10 by this guest
The downstairs bar was unavailable due to a private party
Booking network, March 2026, rated 9/10 by this guest
Expensive food and drinks11 of 2681 in 24 reviews
The location is ideal and facilities were adequate however, when paying roughly £260 per night you’d expect more - kettle was full of limescale, water pressure was hopeless so running a bath took an age and the mini bar while standard prices for London (£4 for a small tub of Pringles etc) included…
Booking network, April 2026, rated 7/10 by this guest
The décor leans unapologetically bold: think velvet, dark tones, and just enough drama to make you sit up straighter while sipping something overpriced and delightful.
Google, March 2026, rated 5/5 by this guest
Something broken in the room7 of 2681 in 38 reviews
Bathroom layout was weird and kettle didn’t work
Booking network, January 2026, rated 7/10 by this guest
The chain lock for the door was of no use because the part that threads through the channel was missing.
Booking network, September 2025, rated 4/10 by this guest
A slow check-incomplaints rising: 1.0 in 100 a year ago, 3.6 now7 of 2681 in 38 reviews
Only negative was we couldn’t check in until 5pm (2 hours late) but other than that great stay
Tripadvisor, October 2025, rated 5/5 by this guest
We requested an early check-in as we were making the long journey from Bristol; but despite this our room was still not ready an hour after the regular check in time.
Booking network, December 2025, rated 7/10 by this guest
Serious reports
None found in 268 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (1), bar (5), hot tub (1), bathtub (4).
The hotel says it has no swimming pool, spa or gym.
Price, place and rooms
Price
$283 is a typical night, from 296 dates checked in the coming year.
Weekends cost 12% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $258Dearest month: Jun 2027, $320
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Piccadilly Circus station is 340 m away by road, about 5 minutes on foot. There are 25 bars or clubs within 200 metres.
- Nearest main road: Regent Street55 m
- Nearest shop: Rice Wine Shop2 min walk163 m by road
- Nearest station: Piccadilly Circus5 min walk340 m by road
- The British Museum20 min walk1.5 km by road
- Buckingham Palace23 min walk1.7 km by road
- Big Ben25 min walk1.9 km by road
- Tower Bridge5.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 13 to 36 m².
- Small Double Room13 m²Sleeps 2
- Superior Compact Room14 m²Sleeps 21 King bed
- Budget Double or Twin Room15 m²Sleeps 2
- Superior Double Room21 m²Sleeps 2
- Deluxe Double Room23 m²Sleeps 2
- Deluxe Loft Suite23 m²Sleeps 21 Queen bedBathtub
The other 10 room types
- Junior Suite32 m²Sleeps 21 super-king bedBathtub
- Deluxe Junior Suite32 m²Sleeps 31 super-king bed + 1 Sofa bed
- King Suite32 m²Sleeps 2Bathtub
- Junior Suite with Balcony36 m²Sleeps 31 Queen bed + 1 Sofa bedBalcony
- Deluxe (Twin or Super King Bed)Not statedSleeps 3
- Deluxe Room (Loft)Not statedSleeps 21 King bed
- Deluxe SuiteNot statedSleeps 31 King bed + 1 Sofa bed
- Compact RoomNot statedSleeps 21 King bed
- Loft Suite (Super King)Not statedSleeps 3
- Junior Suite, 1 King BedNot statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. 54% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If room condition matters to you
Here, 9 of the 10 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
268 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 833 most recent reviews from Google, Tripadvisor and the Booking network. 268 of them describe a stay in the last 2 years and are the ones counted here; the rest were 267 older, 17 in other languages, 253 with a score but no words and 28 about the restaurant rather than a stay.
- The hotel replied to 199 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 18 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.