The Z Hotel Tottenham Court Road
3-star hotel · Soho, London
Long Weekend score
StrongNo serious reports. in 300 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 78% of London hotels
- 71% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 78% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 71% of guest comments are praise. 590 praise, 246 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $199 a nighttypical for two, before tax · from $110
- 5 min walkto the nearest station
- 300 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 15 min walk to the British Museum1.1 km by road
- A station within walking distanceA station is 377 m away
- Location227 praise · 0 complain
- Staff138 praise · 7 complain
- Food12 praise · 1 complain
Against
- Room size153 complain · 2 praise
- Problems in the bathroom15 of 300 guests
- Views6 complain · 3 praise
- Heating and air conditioning12 of 300 guests
What guests reported
What guests say
300 reviews from the last 2 years. Most praised: location (227 guests). Weakest: room size, where 153 of the 155 who mention it complain.
Location2270Strength
The place was very comfortable and beautiful, and the location is also great.
Tripadvisor, March 2026, rated 5/5 by this guest
A Fantastic hotel for a short stay right in the heart of Soho,
Booking network, June 2026, rated 9/10 by this guest
Staff1387Strength
The staff were very friendly and helpful and we thoroughly enjoyed our stay.
Google, April 2026, rated 4/5 by this guest
Service impeccable, I left my Apple Watch by mistake and they called me to let me know !!
Tripadvisor, July 2026, rated 5/5 by this guest
The staff could have been friendlier and more hospitable
Booking network, July 2026, rated 8/10 by this guest
Food121Strength
The space is perfect for the number of days we stayed and it is small but was exactly what we wanted since we weren’t in the room much.
Booking network, August 2026, rated 10/10 by this guest
Food was nice and so was the cocktails.
Google, October 2026, rated 5/5 by this guest
Cleanliness9118Mostly good
Lovely hotel, clean and tidy with friendly staff.
Tripadvisor, July 2026, rated 5/5 by this guest
Everything phenomenal, rooms, cleanliness, and staff.
Tripadvisor, August 2026, rated 5/5 by this guest
Headboard had stains, shower had mould and there were also some minor aesthetic bits like paint damage here and there.
Booking network, August 2026, rated 7/10 by this guest
Breakfast154Mostly good
Free tea and coffee in rooms and a nice breakfast in the morning .
Booking network, May 2026, rated 10/10 by this guest
Breakfast and Happy Hour are nice.
Google, April 2026, rated 4/5 by this guest
The breakfast was terrible.
Google, June 2026, rated 1/5 by this guest
Value3313Mostly good
Good value hotel with friendly staff and good facilities.
Booking network, July 2026, rated 9/10 by this guest
Good quality for the price you pay.
Booking network, April 2026, rated 8/10 by this guest
It was nice & clean & complimentary wine & cheese nice but the room was so small, couldn’t swing a cat, very claustrophobic & for the price WOULDNT recommend.
Booking network, June 2026, rated 3/10 by this guest
Room condition135Mostly good
Modern, clean and comfortable.
Booking network, May 2026, rated 10/10 by this guest
Great location, new facilities.
Booking network, April 2026, rated 6/10 by this guest
The walls in the room were a little marked up and it was a tight squeeze but otherwise great stay
Google, September 2026, rated 4/5 by this guest
Quiet at night2515Mostly good
Good value for money for London, and a great relatively quiet location in otherwise bustling Soho.
Booking network, August 2026, rated 8/10 by this guest
It was very clean and surprisingly quiet considering its central location.
Booking network, August 2026, rated 8/10 by this guest
We didn’t get back until late but I could barely sleep as the window was banging on itself all night which was extremely loud
Booking network, May 2026, rated 3/10 by this guest
Beds3124Split
Bed was hard like the floor, and my room could be classed as a cupboard.
Booking network, July 2026, rated 5/10 by this guest
I didn’t love the mattress, fairly hard but other than that it was a fantastic stay.
Booking network, August 2026, rated 8/10 by this guest
Lovely staff and a very comfortable bed
Booking network, September 2026, rated 8/10 by this guest
Views36Weak spot
No housekeeping, room was small, window looked into someone’s living room.
Booking network, July 2026, rated 4/10 by this guest
I think we paid extra for a window but it was opaque (couldn’t see outside) and we couldn’t open it.
Booking network, June 2026, rated 8/10 by this guest
My room didn't even have a window.
Booking network, September 2026, rated 5/10 by this guest
Room size2153Weak spot
Slightly small room but we were only there to shower and sleep.
Booking network, June 2026, rated 10/10 by this guest
Very very small rooms but also very clean and service and location great.
Google, June 2026, rated 3/5 by this guest
Now for the negatives, the room is tiny, for 2 of us it was really uncomfortable getting ready for a night out.
Google, March 2026, rated 3/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,120 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 15 of 300 reviews.
Problems in the bathroom15 of 3001 in 20 reviews
The toilet gave no privacy as I don't like being watched through the glass.
Booking network, September 2026, rated 4/10 by this guest
The bathroom’s door didn’t give much privacy.
Booking network, August 2026, rated 7/10 by this guest
Heating and air conditioning12 of 3001 in 25 reviews
A little warm in room - couldn’t make aircon cooler
Booking network, June 2026, rated 7/10 by this guest
my TV did not work and the air conditioning unit also did not work.
Booking network, April 2026, rated 7/10 by this guest
Something broken in the room8 of 3001 in 38 reviews
Wifi was unstable, couldn't connect the TV to Netflix.
Booking network, August 2026, rated 7/10 by this guest
not able to close the window.
Booking network, June 2026, rated 3/10 by this guest
The lift8 of 3001 in 38 reviews
Also the elevator was not going up to my room so had to carry luggages up via stairs
Booking network, August 2026, rated 5/10 by this guest
The elevator is small and slow and can be a bit annoying to wait for going up/down.
Booking network, August 2026, rated 9/10 by this guest
Not as shown or booked6 of 3001 in 50 reviews
The space was mentioned on the site however it was tighter than envisaged.
Booking network, July 2026, rated 7/10 by this guest
Mould or damp6 of 3001 in 50 reviews
There was mold on the window in one of our three rooms.
Google, April 2026, rated 2/5 by this guest
Thermostat wasn’t working in room so it was extremely cold and room had a musky smell
Booking network, April 2026, rated 9/10 by this guest
Serious reports
None found in 300 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: restaurant (3).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$199 is a typical night, from 299 dates checked in the coming year.
Weekends cost 19% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $160Dearest month: Jul 2027, $285
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$245
- Vio.com$250
- deals.goseek.com$250
- deals.etrip.net$250
- amimir.com$271
- Booking.com$272
- Hotels.com$273
- bluepillow.co.uk$273
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 377 m away by road, about 5 minutes on foot. There are 24 bars or clubs within 200 metres.
- Nearest shop: Soho Food & Wine1 min walk65 m by road
- Nearest main road: Oxford Street179 m
- Nearest station5 min walk377 m by road
- The British Museum15 min walk1.1 km by road
- Big Ben27 min walk2.0 km by road
- Buckingham Palace28 min walk2.1 km by road
- Tower Bridge5.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 9 to 14 m².
- Double Room without Window9 m²
- Double Room9 m²
- Club Double Room9 m²
- Club Queen Room10 m²
- Queen Room11 m²
- Queen Room - Disability Access14 m²
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 78% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
36 Google reviewers ticked "Quiet", yet 15 guests complain about noise.
If room size matters to you
Here, 153 of the 155 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
300 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 875 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 159 older, 115 in other languages and 301 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 10 in every 100 reviews thank a staff member by name.
- 12 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.