The Resident Soho
4-star hotel · Soho, London
Long Weekend score
StrongNo serious reports. in 297 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 96% of London hotels
- 94% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 96% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 94% of guest comments are praise. 650 praise, 45 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $451 a nighttypical for two, before tax · from $299
- 2 min walkto the nearest station
- 297 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 12 min walk to the British Museum895 m by road
- A station within walking distanceA station is 158 m away
- Staff228 praise · 4 complain
- Location216 praise · 0 complain
- Cleanliness96 praise · 2 complain
Against
- Value9 complain · 6 praise
What guests reported
What guests say
297 reviews from the last 2 years. Most praised: staff (228 guests). Weakest: room size, where 15 of the 34 who mention it complain.
Location2160Strength
Great hotel, centrally located
Tripadvisor, July 2026, rated 5/5 by this guest
Location near to several restaurants and the London Palladium
Booking network, April 2026, rated 8/10 by this guest
Staff2284Strength
Every staff member i met was really kind and attentive!
Booking network, April 2026, rated 8/10 by this guest
Lovely staff and very clean.
Tripadvisor, August 2026, rated 5/5 by this guest
The service was confusing and slow.
Booking network, April 2026, rated 5/10 by this guest
Cleanliness962Strength
The whole hotlel is spotless and kept to a high standard.
Tripadvisor, August 2026, rated 5/5 by this guest
Clean rooms, EXCELLENT STAFF!
Google, July 2026, rated 5/5 by this guest
Dusty, old looking, beds too short, no views from window, no car park
Booking network, December 2025, rated 4/10 by this guest
Beds322Strength
Comfy bed and all the usual trimmings, toiletries etc plus coffee machine was a good touch.
Google, January 2026, rated 5/5 by this guest
Great location for shows and shopping, off Main Street so quiet at night, has fridge and microwave so great for a simple breakfast in the room, coffee and tea provided, comfortable bed with A/C (many hotels in the UK don’t have A/C) staff very friendly and attentive, would definitely come back!
Tripadvisor, September 2026, rated 5/5 by this guest
Pillows and mattress uncomfortable.
Booking network, January 2026, rated 1/10 by this guest
Quiet at night4511Mostly good
Quiet yet in the heart of the theatres / restaurants / and shopping !
Booking network, May 2026, rated 10/10 by this guest
Excellent location in Soho, near everything and yet quiet and secluded.
Booking network, February 2026, rated 9/10 by this guest
Could hear everyone on the street and in the lobby.
Booking network, August 2026, rated 6/10 by this guest
Room condition82Mostly good
This hotel is in an amazing location with new facilities and helpful staff.
Booking network, January 2026, rated 10/10 by this guest
The beds are comfortable, washrooms fresh and updated.
Google, September 2026, rated 5/5 by this guest
Room size1915Split
The room is small, but well appointed.
Google, November 2025, rated 5/5 by this guest
Room on the ground floor was a bit small, but I didn't plan in staying in the room much.
Booking network, August 2026, rated 10/10 by this guest
The room was small for two people, but the staff allowed us to store our empty luggage with them which cleared up our space.
Booking network, May 2026, rated 9/10 by this guest
Value69Split
There was nothing I did not like except the fee for the stay.
Booking network, March 2026, rated 9/10 by this guest
Extremely poor ratio $/square meter.
Booking network, November 2025, rated 6/10 by this guest
Was expensive for room size
Booking network, January 2026, rated 10/10 by this guest
Too few mentions to judge: views, food and breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,293 Google ratings
Problems guests raised
Raised most: not as shown or booked, in 4 of 297 reviews.
Not as shown or booked4 of 2971 in 74 reviews
It is two single beds not tween
Booking network, February 2026, rated 8/10 by this guest
Heating and air conditioning4 of 2971 in 74 reviews
Like all modern hotels, the room is a bit warm and stuffy as it relies on the air conditioning as the windows don't open.
Google, August 2026, rated 4/5 by this guest
There was one instance where the air conditioning malfunctioned, but it was fixed immediately and I was able to stay without any problems.
Google, June 2026, rated 5/5 by this guest
A booking not honoured3 of 2971 in 99 reviews
Allocated room was on the ground floor so when we requested an upper floor the room we were given was smaller than price we paid for
Booking network, April 2026, rated 8/10 by this guest
Eventually I got transferred to another room (which was noisier).
Booking network, August 2026, rated 7/10 by this guest
Problems in the bathroom3 of 2971 in 99 reviews
The bathroom was a wetroom style and the whole bathroom floor was wet after showering which was very slippy.
Booking network, November 2025, rated 9/10 by this guest
Extractor fan in bathroom didn’t work.
Booking network, May 2026, rated 8/10 by this guest
A facility closed3 of 2971 in 99 reviews
Hotel is nice and staff are brilliant , only negative is no restaurant or bar facilities, other than that, the place is fantastic.
Booking network, February 2026, rated 9/10 by this guest
Staff were very friendly ..
Booking network, January 2026, rated 9/10 by this guest
Serious reports
None found in 297 reviews.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
Guests’ photos confirm: bathtub (2).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$451 is a typical night, from 292 dates checked in the coming year.
Weekends cost 9% more than weekdays
A typical night, month by month
Cheapest month: Apr 2027, $440Dearest month: Nov 2026, $536
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$416
- deals.etrip.net$416
- Super.com$420
- deals.goseek.com$425
- onboard.triptease.io$450
- Booking.com$456
- Agoda$456
- expedia.co.uk$456
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 158 m away by road, about 2 minutes on foot. There are 23 bars or clubs within 200 metres.
- Nearest main road: Oxford Street141 m
- Nearest station2 min walk158 m by road
- Nearest shop: Tesco Express4 min walk305 m by road
- The British Museum12 min walk895 m by road
- Big Ben27 min walk2.0 km by road
- Buckingham Palace30 min walk2.3 km by road
- Tower Bridge5.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types, from 15 to 49 m².
- Single Room15 m²Sleeps 1
- Small Double Room15 m²Sleeps 2
- Standard Double Room16 m²Sleeps 2
- King Double or Twin Room19 m²Sleeps 2
- Superior Double Room23 m²Sleeps 3Bathtub in its photos
- Superior King or Twin Room23 m²Sleeps 3Bathtub in its photos
The other 6 room types
- Deluxe Double Room26 m²Sleeps 3
- Suite49 m²Sleeps 41 super-king bed + 1 Sofa bedBathtub
- Budget Twin RoomNot statedSleeps 2
- Deluxe Quadruple RoomNot statedSleeps 42 Twin bed + 2 Sofa bed
- Family SuiteNot statedSleeps 41 super-king bed + 1 Sofa bed + 1 Sofa bed
- Executive RoomNot statedSleeps 41 King bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.6 out of 10. 96% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If value matters to you
Here, 9 of the 15 guests who mention value complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
297 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 709 most recent reviews from Google, Tripadvisor and the Booking network. 297 of them describe a stay in the last 2 years and are the ones counted here; the rest were 66 older, 64 in other languages, 281 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 197 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 25 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.