Montcalm Chilworth Townhouse
5-star hotel · Paddington, London
Long Weekend score
MixedNo serious reports. in 298 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 42% of London hotels
- 75% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 42% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 75% of guest comments are praise. 604 praise, 205 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $212 a nighttypical for two, before tax · from $130
- 5 min walkto the nearest station
- 298 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 357 m away
- Location200 praise · 1 complain
- Staff167 praise · 13 complain
- Cleanliness63 praise · 10 complain
- Food23 praise · 0 complain
Against
- On a main road: Westbourne Terrace30 m from the building
- Room size77 complain · 7 praise
- Room condition15 complain · 4 praise
- A booking not honoured21 of 298 guests
What guests reported
What guests say
298 reviews from the last 2 years. Most praised: location (200 guests). Weakest: room size, where 77 of the 84 who mention it complain.
Location2001Strength
Convenient location to classic London sites and very close to Paddington tube station.
Booking network, August 2026, rated 10/10 by this guest
It was a great location, fantastic staff and Conor made sure to make our stay as pleasurable as it could be!
Booking network, August 2026, rated 10/10 by this guest
Location is far from everywhere
Booking network, August 2026, rated 1/10 by this guest
Food230Strength
The Turmeric Restaurant is highly recommended - very good value authentic Indian food.
Google, August 2026, rated 5/5 by this guest
The food is awesome and our server Nisha was terrific.
Booking network, September 2026, rated 10/10 by this guest
Staff16713Strength
Helpful and friendly staff
Booking network, August 2026, rated 8/10 by this guest
Such a lovely stay - staff went above and beyond to accommodate and were extremely friendly.
Booking network, July 2026, rated 10/10 by this guest
The reception staff's professionalism left much to be desired, and the included breakfast was meager and the same every day.
Google, August 2026, rated 2/5 by this guest
Cleanliness6310Strength
Very clean small hotel, fabulous location and good value for money.
Booking network, August 2026, rated 8/10 by this guest
The hotel is very clean and all the staff we met were very polite and very helpful.
Booking network, August 2026, rated 9/10 by this guest
Dirty carpet, not replacing bed linens during housekeeping visits.
Booking network, August 2026, rated 3/10 by this guest
Breakfast7129Mostly good
The breakfast was very nice also.
Google, August 2026, rated 5/5 by this guest
The breakfast was plenty and the staff friendly.
Booking network, August 2026, rated 9/10 by this guest
Breakfast could have had a little more variety from day to day
Booking network, September 2026, rated 10/10 by this guest
Beds2713Mostly good
Facilities the hotel are excellent , beds are very comfortable, excellent breakfast, friendly staff.
Booking network, July 2026, rated 10/10 by this guest
( their baths are huge and the water is always piping hot) comfortable bed and helpful staff and just an all round great experience.
Tripadvisor, July 2026, rated 5/5 by this guest
Only spoilt by uncomfortable mattress and pillows
Booking network, September 2026, rated 8/10 by this guest
Value2319Split
5 star prices but not a 5 star stay
Booking network, August 2026, rated 6/10 by this guest
Overpriced and over promised, but excellent location
Booking network, August 2026, rated 5/10 by this guest
Perhaps the price, which was quite steep.
Booking network, September 2026, rated 10/10 by this guest
Quiet at night1918Split
The AC was super strong when turned on and had a quite loud noise.
Booking network, August 2026, rated 8/10 by this guest
How old and dated our room was and the fact we had a huge generator right outside our bedroom window which was churning out bodies all night long
Booking network, July 2026, rated 3/10 by this guest
Unfortunately you could hear the staff walking around very early in the morning above your room and talking loudly.
Booking network, July 2026, rated 7/10 by this guest
Room condition415Weak spot
Some of the fittings are looking a bit dated in the restaurant
Booking network, September 2026, rated 9/10 by this guest
Bedroom carpet was looking worse for wear as was the seating in the restaurant.
Booking network, September 2026, rated 7/10 by this guest
Bathroom sink area cabinet a little marked and worn
Booking network, July 2026, rated 9/10 by this guest
Room size777Weak spot
Room was 6ft wide could not empty suitcase no room only fit for single room
Booking network, July 2026, rated 3/10 by this guest
The room was quite small.
Booking network, September 2026, rated 8/10 by this guest
The location for us was perfect,about 5 minutes away from Paddington station 😊Kind and friendly staff 🥰The food at the restaurant was so good 👌🏻We loved having dinner there ❤️ The only disadvantage was that the room was really small!
Google, July 2026, rated 5/5 by this guest
Views010Weak spot
Very small room, no window to look out from, no headboard on bed.
Booking network, September 2026, rated 7/10 by this guest
Back of building so no view or morning sunlight
Booking network, September 2026, rated 8/10 by this guest
Several stairs to get to room
Booking network, September 2026, rated 6/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,482 Google ratings
Problems guests raised
Raised most: a booking not honoured, in 21 of 298 reviews.
A booking not honoured21 of 2981 in 14 reviews
We were moved to a sister hotel which was of a lesser quality and no proper explanation given.
Booking network, August 2026, rated 1/10 by this guest
We did have to change rooms.
Booking network, July 2026, rated 7/10 by this guest
Not as shown or booked14 of 2981 in 21 reviews
Deluxe single was extremely small and definitely not deluxe.
Booking network, August 2026, rated 4/10 by this guest
Nothing like the modern rooms portrayed on the website, It wasn’t worth the money unfortunately!
Booking network, July 2026, rated 6/10 by this guest
A facility closed13 of 2981 in 23 reviews
We had a wonderful stay, staff were great, room was just what we needed, would have liked to of stayed another night but they were full.
Booking network, July 2026, rated 9/10 by this guest
Spa was closed during our stay.
Booking network, July 2026, rated 6/10 by this guest
The lift12 of 2981 in 25 reviews
One slow elevator, quite small rooms, could be a wait time for breakfast.
Booking network, September 2026, rated 9/10 by this guest
Only one lift and tight hallways
Booking network, August 2026, rated 9/10 by this guest
Complaints the hotel left unresolved9 of 2981 in 33 reviews
The hotel said they couldn’t do anything!
Booking network, July 2026, rated 1/10 by this guest
The hotel informed of relocation to another hotel, while neither hotels did not respond to any phone calls nor to the request by Booking.com customer service.
Booking network, September 2026, rated 1/10 by this guest
Something broken in the room6 of 2981 in 50 reviews
The electric plugs were not functioning so that we could not charge our devices.
Booking network, July 2026, rated 7/10 by this guest
Serious reports
None found in 298 reviews.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
Guests’ photos confirm: restaurant (3), bar (2).
The hotel says it has no swimming pool.
Price, place and rooms
Price
$212 is a typical night, from 291 dates checked in the coming year.
Weekends cost 25% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $154Dearest month: Jun 2027, $285
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$214
- stayforlong.co.uk$218
- Vio.com$220
- deals.goseek.com$220
- deals.etrip.net$220
- trivago.deals$234
- Booking.com$242
- evendo.com$245
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 357 m away by road, about 5 minutes on foot. There are 5 bars or clubs within 200 metres.
- Nearest main road: Westbourne Terrace30 m
- Nearest shop: Continental Food2 min walk139 m by road
- Nearest station5 min walk357 m by road
- Buckingham Palace3.6 km
- The British Museum4.1 km
- Big Ben4.6 km
- Tower Bridge8.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 10 to 16 m².
- Deluxe Single Room10 m²Sleeps 1
- Compact Double Room10 m²Sleeps 2
- Deluxe Twin Room12 m²Sleeps 2
- Deluxe Double Room12 m²Sleeps 2
- Club Double Room15 m²Sleeps 2
- Club Twin Room15 m²Sleeps 2
The other 1 room types
- Deluxe Triple Room16 m²Sleeps 31 Double bed + 1 Sofa bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.1 out of 10. 42% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
37 Google reviewers ticked "Quiet", yet 18 guests complain about noise, and Westbourne Terrace runs 30 m away.
Tripadvisor rates it 92 out of 100 and Booking network rates it 81. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If views matters to you
Here, 10 of the 10 guests who mention views complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
298 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 890 most recent reviews from Google, Tripadvisor and the Booking network. 298 of them describe a stay in the last 2 years and are the ones counted here; the rest were 218 older, 135 in other languages and 239 with a score but no words.
- The hotel replied to 189 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 19 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.