Novotel London Tower Bridge
4-star hotel · City of London, London
Long Weekend score
GoodNo serious reports. in 295 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 67% of London hotels
- 89% of guest comments are praise
- 94% of guest photos show no damage
How this score is made
- Rated higher than 67% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 89% of guest comments are praise. 612 praise, 75 complain. Counts for 30% of the score.
- 94% of guest photos show no damage. 45 of 48 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $304 a nighttypical for two, before tax · from $157
- 2 min walkto London Fenchurch Street station
- 295 guest reviewsfrom the last 2 years
- 48 guest photostheirs, not the hotel's
At a glance
For
- 11 min walk to Tower Bridge794 m by road
- A station within walking distanceLondon Fenchurch Street is 113 m away
- Location187 praise · 0 complain
- Staff155 praise · 9 complain
- Cleanliness75 praise · 11 complain
Against
- Value is the weakest point8 of the 20 guests who mention it complain
- Most common complaint: problems in the bathroomRaised by 3.7% of guests
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: location (187 guests). Weakest: value, where 8 of the 20 who mention it complain.
Location1870Strength
Clean and very conveniently located.
Booking network, July 2026, rated 8/10 by this guest
Perfect location for exploring London!
Google, August 2026, rated 5/5 by this guest
Food260Strength
We absolutely loved everything about our stay, from the great location to the breakfast and the food in general.
Booking network, August 2026, rated 10/10 by this guest
The Keepers restraunt was great and I love the fact that they have their own unique city bee hives.
Booking network, May 2026, rated 9/10 by this guest
Staff1559Strength
The Italian reception staff, Caterina and Giovanni, were very helpful and helpful with any questions.
Google, August 2026, rated 5/5 by this guest
I stayed here last week, and the staff were amazing, always ready to help whenever needed.
Tripadvisor, March 2026, rated 5/5 by this guest
The reception staff were unprofessional; it seemed as though they were being forced to work.
Google, August 2026, rated 1/5 by this guest
Cleanliness7511Strength
The staff were nothing but helpful, everything was clean as expected and the room was more than big enough for 2 adults and 2 children
Booking network, August 2026, rated 10/10 by this guest
Rooms are very neat, you can't hear any of the street noise.
Tripadvisor, November 2025, rated 5/5 by this guest
Poor cleaning in the saunas and common areas.
Booking network, March 2026, rated 8/10 by this guest
Views92Mostly good
Also, upgraded to a room with a view of the bridge…
Booking network, May 2026, rated 10/10 by this guest
We were given a room with a wonderful view of the Tower.
Booking network, May 2026, rated 9/10 by this guest
The room - which had no view - was very drab - grey and brown - and rather soulless - just one brown/olive green mural and no other artworks, any colourful scatter cushions or a bed runner.
Tripadvisor, September 2026, rated 3/5 by this guest
Breakfastcomplaints falling: 21.4 in 100 a year ago, 3.7 now6716Mostly good
Great buffet breakfast to set you up for the day!
Booking network, August 2026, rated 10/10 by this guest
We have a fantastic room with breakfast included, and I don't know why people complain about the breakfasts.
Google, August 2026, rated 5/5 by this guest
i believe the price for the breakfast is too high
Booking network, March 2026, rated 8/10 by this guest
Beds144Mostly good
Our room was clean, roomy, bed was comfortable and location was brilliant, 2 minutes from the tower hill station.
Google, October 2026, rated 5/5 by this guest
The hotel beds were incredibly comfortable.
Google, August 2026, rated 4/5 by this guest
The bed/mattress was hard.
Booking network, August 2026, rated 8/10 by this guest
Room sizecomplaints falling: 7.1 in 100 a year ago, 3.7 now3612Mostly good
The rooms are really spacious compared to many other hotels in London.
Booking network, May 2026, rated 10/10 by this guest
The rooms are nice and spacious.
Google, September 2026, rated 5/5 by this guest
There’s nothing we didn’t like about the property, but to be very frank, the rooms are small, but we expect that in any large city!
Booking network, August 2026, rated 9/10 by this guest
Room condition145Mostly good
A modern and very clean hotel with friendly and helpful staff.
Google, September 2026, rated 5/5 by this guest
Great modern, clean and functional hotel in good location in the City, convenient for metro, bus and boat.
Tripadvisor, November 2025, rated 5/5 by this guest
The wear and tear starts to show with carpets with stains, etc.
Booking network, May 2026, rated 8/10 by this guest
Quiet at nightcomplaints rising: 0.0 in 100 a year ago, 3.0 now178Mostly good
Despite the size of the house very quiet.
Tripadvisor, December 2025, rated 5/5 by this guest
It’s much quieter then south bank and it can be an advantage in peak summer tourist season
Google, September 2026, rated 4/5 by this guest
There is ongoing work at the moment and noise from the work woke us early
Booking network, April 2026, rated 7/10 by this guest
Valuecomplaints falling: 7.1 in 100 a year ago, 2.2 now128Mostly good
Lovely location and room was amazing for the price
Booking network, February 2026, rated 10/10 by this guest
this is a best value for money 4 stars Hotel in the heart of London
Tripadvisor, December 2025, rated 5/5 by this guest
It seems like you were paying more for less.
Booking network, March 2026, rated 8/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,652 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 11 of 295 reviews.
Problems in the bathroom11 of 2951 in 27 reviews
Bathroom is for friendly couples and doesn’t have a lock.
Google, August 2026, rated 4/5 by this guest
The drain for our shower was blocked, having the big monsoon shower head on mad it over flow very quickly.
Booking network, March 2026, rated 6/10 by this guest
Heating and air conditioning5 of 2951 in 59 reviews
The room was quite cold during my stay, and as the central air conditioning was only providing cool air (even in summer), I needed to request additional heaters.
Booking network, August 2026, rated 8/10 by this guest
The AC was shocking either red hot or freezing cold.
Tripadvisor, February 2025, rated 3/5 by this guest
Building work during the stay5 of 2951 in 59 reviews
There was building work going on at the hotel - the noise of drills and the general mess of the building work was not conducive to a good stay
Booking network, March 2026, rated 2/10 by this guest
Had some construction going on.
Booking network, May 2026, rated 9/10 by this guest
A booking not honoured4 of 2951 in 74 reviews
The main issue is that the room we were given for a family of four with two children was, in reality, a room designed for two people, presented as a four-person room.
Booking network, April 2026, rated 3/10 by this guest
For a reason that still escapes me / my reservation ended up in a classic room when usually I am in an executive room and very comfortable well below.
Tripadvisor, August 2025, rated 3/5 by this guest
Complaints the hotel left unresolved4 of 2951 in 74 reviews
Not even a call to the cleaning staff to explain what had happened or to escalate the issue to the appropriate management.
Google, September 2026, rated 2/5 by this guest
The staff were not sympathetic and despite a free drink made no concession.
Booking network, July 2026, rated 6/10 by this guest
A slow check-in4 of 2951 in 74 reviews
Very helpful reception staff, we had to wait a bit longer for our room to be ready but apart from that the experience was a good one.
Tripadvisor, April 2026, rated 4/5 by this guest
Our room was not ready at our check-in time.
Booking network, March 2026, rated 7/10 by this guest
Serious reports
None found in 295 reviews.
Photos, checked
3 of the 48 guest photos we checked show damage or dirt (6%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (3).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$304 is a typical night, from 302 dates checked in the coming year.
Weekends cost 6% less than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $216Dearest month: Jun 2027, $388
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$268
- deals.goseek.com$268
- deals.etrip.net$268
- stayforlong.co.uk$269
- traveluro.com$277
- catchit.com$288
- Super.com$292
- travelup.com$292
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
London Fenchurch Street station is 113 m away by road, about 2 minutes on foot. There are 14 bars or clubs within 200 metres.
- Nearest station: London Fenchurch Street2 min walk113 m by road
- Nearest main road: Tower Hill140 m
- Nearest shop: Co-op Minories4 min walk285 m by road
- Tower Bridge11 min walk794 m by road
- The British Museum4.0 km
- Big Ben4.3 km
- Buckingham Palace5.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 25 to 50 m².
- Superior Queen Room with Sofa Bed25 m²Sleeps 4
- Executive Room with Queen Bed25 m²Sleeps 2
- Premium Queen Room with sofa bed25 m²Sleeps 4
- Standard Room, 1 Queen Bed with Sofa bed25 m²Sleeps 4
- Standard Queen Room25 m²Sleeps 2
- King Suite with Sofa-Bed50 m²Sleeps 4
The other 1 room types
- Suite, 1 Queen Bed with Sofa bedNot statedSleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.7 out of 10. 67% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
More hotels in London
The nearest first, with our score for each.
How we know
295 reviews counted · 88 photos checked · updated 10 October 2026
- We collected this hotel's 888 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 44 older, 164 in other languages, 380 with a score but no words and 5 about the restaurant rather than a stay.
- The hotel replied to 193 of its 200 newest Google reviews.
- 21 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 88 photos: the first 40 of the hotel's own and the 48 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.