Tower Suites by Blue Orchid Hotels
5-star hotel · City of London, London
Long Weekend score
StrongNo serious reports. in 270 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 86% of London hotels
- 80% of guest comments are praise
- 87% of guest photos show no damage
How this score is made
- Rated higher than 86% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 80% of guest comments are praise. 582 praise, 149 complain. Counts for 30% of the score.
- 87% of guest photos show no damage. 52 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $266 a nighttypical for two, before tax · from $147
- 1 min walkto Tower Gateway DLR station
- 270 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 9 min walk to Tower Bridge653 m by road
- A station within walking distanceTower Gateway DLR station is 109 m away
- Tower of London view11 guest photos show it
- Staff162 praise · 28 complain
- Location150 praise · 1 complain
Against
- On a main road: Minories21 m from the building
- Beds26 complain · 8 praise
- Quiet at night25 complain · 15 praise
- Value16 complain · 11 praise
- Heating and air conditioning17 of 270 guests
What guests reported
What guests say
270 reviews from the last 2 years. Most praised: staff (162 guests). Weakest: beds, where 26 of the 34 who mention it complain.
Location1501Strength
Great location, friendly staff, lovely hotel, great breakfast
Booking network, September 2026, rated 10/10 by this guest
The location was incredible.
Booking network, August 2026, rated 8/10 by this guest
However, it is a ways out walking distance from all the major attractions in London.
Booking network, July 2026, rated 10/10 by this guest
Room size656Strength
Spacious rooms for that price at a central london location.
Booking network, September 2026, rated 9/10 by this guest
Spacious rooms, good location, nice bar to relax in at night time.
Booking network, August 2026, rated 8/10 by this guest
The location and the kitchenette
Booking network, August 2026, rated 7/10 by this guest
Food243Strength
We ate the pizza, which was excellent.
Tripadvisor, July 2026, rated 5/5 by this guest
Very good food and service.
Tripadvisor, August 2026, rated 5/5 by this guest
Meals could be improved .
Booking network, August 2026, rated 8/10 by this guest
Staff16228Strength
Staff were excellent and the restaurant has a fantastic menu choice with an amazing service.
Booking network, July 2026, rated 9/10 by this guest
Special mention to Alex, Sebastian and Isaac who were very helpful and made my stay so easy assitimg me with anything I needed.
Tripadvisor, July 2026, rated 5/5 by this guest
Some staff are friendly, some are not (particularly some of the front desk staff).
Booking network, August 2026, rated 6/10 by this guest
Cleanliness7415Mostly good
Cleaning was done daily and was really good.
Booking network, July 2026, rated 9/10 by this guest
Room was fantastic - so clean and spacious.
Booking network, September 2026, rated 9/10 by this guest
The cleaning of the outdoor balcony, even though you can’t use them they need to be cleaned.
Booking network, August 2026, rated 10/10 by this guest
Room condition269Mostly good
The executive apartment was very cosy and nice, clean, modern, nice design.
Booking network, July 2026, rated 10/10 by this guest
Clean, modern suites in prime location with well functioning air conditioning.
Booking network, July 2026, rated 10/10 by this guest
TVs need updating, extremely slow and have connection issues with smart app
Booking network, September 2026, rated 8/10 by this guest
Breakfast269Mostly good
There wasn't any warm plates for the buffet breakfast so the hot food went cold very quickly which was a shame as it was actually very nice .
Booking network, September 2026, rated 9/10 by this guest
Loved the morning buffet Everthing u could ever want to eat staff was amazing
Tripadvisor, July 2026, rated 5/5 by this guest
If I had to criticise anything I would say breakfast wasn't the best, there was a good selection however some things seemed to have been left a while
Booking network, August 2026, rated 9/10 by this guest
Views2111Mostly good
The room we were in had a great view of the shard.
Booking network, July 2026, rated 10/10 by this guest
Great view of the Tower of London!
Tripadvisor, July 2026, rated 5/5 by this guest
We didn’t have a balcony in our suite and the view was not as expected.
Booking network, August 2026, rated 8/10 by this guest
Value1116Split
Not even any complementary drinks in the fridge for £293 per night not including breakfast!
Booking network, July 2026, rated 8/10 by this guest
Overpriced, bad staff, poor service , uncomfortable beds..
Booking network, August 2026, rated 2/10 by this guest
Away from arab things if don’t care
Booking network, August 2026, rated 7/10 by this guest
Quiet at night1525Weak spot
Cons: Walls are pretty thin and can occasionally hear things from other rooms or plumbing.
Google, September 2026, rated 2/5 by this guest
We heard trains throughout the day and night.
Google, August 2026, rated 1/5 by this guest
Our room was very noisy next to the train
Booking network, August 2026, rated 5/10 by this guest
Beds826Weak spot
The bed was more than firm—- it was hard!
Booking network, September 2026, rated 8/10 by this guest
The bed was a bit too hard.
Booking network, July 2026, rated 8/10 by this guest
Beds could have been more comfortable.
Booking network, August 2026, rated 9/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,670 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 17 of 270 reviews.
Heating and air conditioning17 of 2701 in 16 reviews
Only criticism would be that that the room was warm and we struggled to get the air conditioning to work.
Tripadvisor, August 2026, rated 4/5 by this guest
Our room was in the older building’s basement and had no air ventilation or functioning air conditioning.
Booking network, August 2026, rated 5/10 by this guest
Something broken in the room16 of 2701 in 17 reviews
Key timed out early so had no electricity in room.
Booking network, August 2026, rated 9/10 by this guest
We were unable to use the Chromecast and couldn’t use YouTube either.
Booking network, September 2026, rated 8/10 by this guest
Complaints the hotel left unresolved15 of 2701 in 18 reviews
Unsatisfactory room on 2nd level with unresolved ac room temp and each shift manager kept passing the responsibility to the next shift manager resulting in us having to put up with the warm room for 2 consecutive nights(and counting).
Google, July 2026, rated 1/5 by this guest
Staff not interested in resolving issues.
Google, September 2026, rated 1/5 by this guest
Not as shown or booked14 of 2701 in 19 reviews
Advertised as a 5 star with 2 stars/motel quality.
Google, September 2026, rated 1/5 by this guest
The room itself did not match the picture or the description.
Booking network, June 2026, rated 2/10 by this guest
A slow check-in12 of 2701 in 22 reviews
Don't want to stand in line for 20 mins.
Tripadvisor, August 2026, rated 3/5 by this guest
Check-in took a long time even though it was 7pm because the room wasn’t ready, and you do unfortunately hear (and feel) every single train that goes by on the overground next to the building.
Booking network, August 2026, rated 8/10 by this guest
A booking not honoured9 of 2701 in 30 reviews
Requested single beds, which was accepted by the hotel prior to arrival but didn’t get.
Booking network, September 2026, rated 8/10 by this guest
We booked a Superior Studio room based on the photos and description posted on Bookings.com however on checking in we were allocated a lower level room in the ‘new extension’ that was much smaller with a window that faced the tube station platform and furniture was limited to 2 bedside tables and a…
Booking network, August 2026, rated 5/10 by this guest
Serious reports
None found in 270 reviews.
Photos, checked
8 of the 60 guest photos we checked show damage or dirt (13%).
Guest photos showing damage or dirt8 of 6013%
Of 60 guest photos, 8 show damage or dirt: stains in 5, dirty linen in 2, building work in 2 and peeling paint or cracks in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: landmark view (11).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$266 is a typical night, from 305 dates checked in the coming year.
Weekends cost 3% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $179Dearest month: Sep 2027, $362
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$216
- Vio.com$227
- deals.goseek.com$227
- deals.etrip.net$227
- stayforlong.co.uk$233
- Priceline$233
- clicktrip.com$240
- prestigia.com$240
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Tower Gateway DLR station is 109 m away by road, about 1 minute on foot. There are 8 bars or clubs within 200 metres.
- Nearest main road: Minories21 m
- Nearest station: Tower Gateway DLR station1 min walk109 m by road
- Nearest shop: Food&Wine8 min walk566 m by road
- Tower Bridge9 min walk653 m by road
- The British Museum4.2 km
- Big Ben4.4 km
- Buckingham Palace5.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 22 to 55 m².
- Superior Studio22 m²Sleeps 21 super-king bed + 2 Twin bed
- Executive Studio with Kitchenette30 m²Sleeps 21 super-king bed + 2 Twin bedBalcony in its photos
- Executive Studio32 m²Sleeps 21 King bedBathtub in its photos
- Superior Suite with Kitchen35 m²Sleeps 21 super-king bedBalcony in its photos
- Superior Studio Suite36 m²Sleeps 21 King bedBathtub in its photos
- Executive Suite with Kitchen40 m²Sleeps 41 Queen bed + 1 Sofa bed
The other 5 room types
- Executive Suite41 m²Sleeps 41 King bed + 1 Sofa bedBathtub in its photos
- Signature Suite with Kitchen, Tower Bridge View45 m²Sleeps 41 Sofa bed + 1 Queen bedBalcony in its photosA view, going by the room's name
- One-Bedroom Apartment with Kitchen50 m²Sleeps 4Balcony in its photos
- Apartment55 m²Sleeps 41 Queen Bed + 1 Sofa bedBathtub in its photos
- Signature Suite55 m²Sleeps 41 King bed + 1 Sofa bedBathtub in its photosSea or water view
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 86% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
11 Google reviewers ticked "Quiet", yet 25 guests complain about noise, and Minories runs 21 m away.
If beds matters to you
Here, 26 of the 34 guests who mention beds complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
270 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 832 most recent reviews from Google, Tripadvisor and the Booking network. 270 of them describe a stay in the last 2 years and are the ones counted here; the rest were 121 older, 87 in other languages, 327 with a score but no words and 27 about the restaurant rather than a stay.
- The hotel replied to 56 of its 200 newest Google reviews.
- 23 in every 100 reviews thank a staff member by name.
- 13 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.