NOX Hyde Park
4-star hotel · City of Westminster, London
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of London hotels
- 74% of guest comments are praise
- 70% of guest photos show no damage
How this score is made
- Rated higher than 38% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 74% of guest comments are praise. 592 praise, 209 complain. Counts for 30% of the score.
- 70% of guest photos show no damage. 42 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $196 a nighttypical for two, before tax · from $85
- 3 min walkto Bayswater station
- 299 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceBayswater is 259 m away
- Location223 praise · 0 complain
- Staff142 praise · 19 complain
- Cleanliness121 praise · 11 complain
- Value45 praise · 7 complain
Against
- Guest photos show wear and dirt18 of the 60 photos guests took, and 0 of the hotel's 40
- Room size106 complain · 3 praise
- Quiet at night46 complain · 19 praise
- Heating and air conditioning39 of 299 guests
- Something broken in the room30 of 299 guests
What guests reported
What guests say
299 reviews from the last 2 years. Most praised: location (223 guests). Weakest: room size, where 106 of the 109 who mention it complain.
Location2230Strength
For alle som trives på Queensway og i Bayswater er dette perfekt beliggenhet.
Booking network, May 2026, rated 8/10 by this guest
The location is fabulous with lots of nearby restaurants and a fifteen minute walk to Paddington Station where you can catch an express train to and from Heathrow.
Google, September 2026, rated 5/5 by this guest
Cleanliness12111Strength
However, the cleanliness was impeccable.
Google, April 2026, rated 4/5 by this guest
The rooms are incredibly well equipped and clean.
Google, June 2026, rated 5/5 by this guest
Uncomfortably compact stay and not great cleaning
Booking network, August 2026, rated 4/10 by this guest
Staff14219Strength
How clean and tidy the hotel was.All the staff were very friendly and helpful.
Booking network, June 2026, rated 9/10 by this guest
Really Well connected, the staff is nice.
Google, August 2026, rated 5/5 by this guest
Not solving my issue and made no effort to help or assist in any form to improve my stay
Booking network, May 2026, rated 1/10 by this guest
Value457Strength
Reasonable price but very small cra
Booking network, July 2026, rated 6/10 by this guest
Convenient and value for money.
Booking network, July 2026, rated 9/10 by this guest
Too expensive for the value of the hotel and definitely will not stay again.
Booking network, August 2026, rated 5/10 by this guest
Room condition177Mostly good
Super clean and in excellent condition.
Google, July 2026, rated 5/5 by this guest
The location is perfect, there's everything you need in the area, and the hotel is very new and clean.
Google, May 2026, rated 5/5 by this guest
The bathroom was abit cramp and some of the skirting of the walls seem damaged.
Booking network, May 2026, rated 10/10 by this guest
Beds2213Mostly good
Great location, comfy bed, clean and excellent value for money.
Booking network, July 2026, rated 9/10 by this guest
Comfy beds and location was fab 🤩.
Booking network, September 2026, rated 9/10 by this guest
The sink was clogged, the pillows were to hard and the room had a weird smell.
Booking network, June 2026, rated 7/10 by this guest
Quiet at night1946Weak spot
Every morning I could hear vacuuming for hours and every other sound in the hallway too.
Booking network, August 2026, rated 8/10 by this guest
Hallway very loud, can hear everyone in their rooms.
Booking network, June 2026, rated 6/10 by this guest
They were doing construction in the room right next to ours and hadn't told us, so we heard the work every morning.
Google, June 2026, rated 2/5 by this guest
Room size3106Weak spot
The room is a bit small however the price offered is worth the penny
Booking network, June 2026, rated 7/10 by this guest
The only negative point was that the room was very small, only 10m2.
Google, September 2026, rated 1/5 by this guest
Very small room - you couldn't unpack.
Booking network, August 2026, rated 7/10 by this guest
Too few mentions to judge: views, breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,685 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 39 of 299 reviews.
Heating and air conditioning39 of 2991 in 8 reviews
The room was extremely hot and we didn’t sleep.
Booking network, August 2026, rated 3/10 by this guest
The AC did not work, so it was really hot in the room, but we got an extra fan in the room which was okay.
Booking network, August 2026, rated 5/10 by this guest
Something broken in the room30 of 2991 in 10 reviews
Unfortunately air conditioning was not working.
Booking network, June 2026, rated 8/10 by this guest
One of our rooms had a leaking, broken air conditioning unit, there were no windows, so the room got very hot.
Booking network, September 2026, rated 7/10 by this guest
Complaints the hotel left unresolved18 of 2991 in 17 reviews
I brought it to the attention of the hotel but unfortunately there was nothing they could do.
Booking network, June 2026, rated 1/10 by this guest
It should also be noted that despite our repeated requests, the hotel management did not deign to respond to any request for compensation for this inconvenience.
Google, October 2026, rated 2/5 by this guest
Problems in the bathroom18 of 2991 in 17 reviews
Shower and air conditioning stopped working during the hottest days in London.
Booking network, May 2026, rated 1/10 by this guest
The toilet didn’t flush away straight away , we did find someone else’s toilet in there on our arrival.
Booking network, July 2026, rated 8/10 by this guest
Not as shown or booked8 of 2991 in 37 reviews
Rummet var mindre än på fotona
Booking network, May 2026, rated 3/10 by this guest
the room was advertised as 107 square foot, the room they gave us was 50 square foot, it was literally a bed in a room.
Booking network, September 2026, rated 2/10 by this guest
Insects or pests7 of 2991 in 43 reviews
The room was mostly spotlessly clean apart from the window sill and a dead fly next to the bed.
Booking network, June 2026, rated 8/10 by this guest
On the final day of our stay, as soon as we opened the door of our room, we saw a mouse in the corridor directly outside our room.
Google, September 2026, rated 1/5 by this guest
Serious reports
7 in 299 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard6 of 299 reviews
Struggled to open wardrobe doors as they scraped over the floor - needs a few millimetres shaved off the bottom (how do housekeeping staff not notice this?) Electrical socket at the small desk started smoking and hairdryer crackling when plugged in (reported both to reception on departure - no…
Booking network, July 2026, rated 5/10 by this guest
The first night we had a shower and the room flooded in bathroom continuing into the bedroom.
Booking network, August 2026, rated 5/10 by this guest
Bed bugs or bites1 of 299 reviews
Our hotel room was sprawling with bed bugs.
Google, July 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
18 of the 60 guest photos we checked show damage or dirt (30%).
Guest photos showing damage or dirt18 of 6030%
Of 60 guest photos, 18 show damage or dirt: stains in 6, pests in 6, mould or damp in 5 and peeling paint or cracks in 4, and some photos show more than one. Of the hotel's own 40, 0 do.
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$196 is a typical night, from 321 dates checked in the coming year.
Weekends cost 27% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $110Dearest month: Oct 2027, $222
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Booking.com$283
- h-en.reserving.com$303
- bluepillow.co.uk$303
- travelmyth.co.uk$303
- deals.goseek.com$304
- trivago.co.uk$307
- tripening.com$337
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Bayswater station is 259 m away by road, about 3 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest shop: Naser1 min walk42 m by road
- Nearest station: Bayswater3 min walk259 m by road
- Nearest main road: Westbourne Grove266 m
- Buckingham Palace4.3 km
- The British Museum4.9 km
- Big Ben5.4 km
- Tower Bridge9.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 7 to 20 m².
- Small Single Room7 m²Sleeps 1
- Double Room10 m²Sleeps 2
- Twin Room10 m²Sleeps 2
- Triple Room16 m²Sleeps 31 Double bed + 1 Sofa bed
- Double Studio (Lower Ground Floor, No Windows)18 m²Sleeps 2
- Family Room20 m²Sleeps 41 Double bed + 1 Sofa bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 38% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
35 Google reviewers ticked "Quiet", yet 46 guests complain about noise.
Google rates it 92 out of 100 and Booking network rates it 80. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
If room size matters to you
Here, 106 of the 109 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
299 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 836 most recent reviews from Google, Tripadvisor and the Booking network. 299 of them describe a stay in the last 2 years and are the ones counted here; the rest were 86 older, 134 in other languages and 317 with a score but no words.
- The hotel replied to 197 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.