Radisson Blu Hotel, London Leicester Square
4-star hotel · City of Westminster, London
Long Weekend score
Strong2 serious reports in 293 reviews: a physical hazard (2)
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 78% of London hotels
- 78% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 78% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 78% of guest comments are praise. 605 praise, 175 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $344 a nighttypical for two, before tax · from $225
- 4 min walkto Leicester Square station
- 293 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceLeicester Square is 309 m away
- London Eye view8 guest photos show it
- Location223 praise · 0 complain
- Staff204 praise · 12 complain
- Views18 praise · 2 complain
Against
- Room condition69 complain · 4 praise
- Value24 complain · 6 praise
- The lift41 of 293 guests
- Quiet at night13 complain · 8 praise
- Problems in the bathroom14 of 293 guests
What guests reported
What guests say
293 reviews from the last 2 years. Most praised: location (223 guests). Weakest: room condition, where 69 of the 73 who mention it complain.
Location2230Strength
The location was excellent everything you needed on your doorstep, so easy to get to china town Covent Garden and Oxford street everything was walking distance the staff where helpful also
Booking network, May 2026, rated 8/10 by this guest
The location is great and the rooms are always lovely.
Booking network, April 2026, rated 10/10 by this guest
Staff20412Strength
Staff were very welcoming and friendly.
Booking network, June 2026, rated 8/10 by this guest
Breakfast was excellent and service was very friendly.
Booking network, June 2026, rated 9/10 by this guest
A little attention.....needs to be desired
Google, June 2026, rated 4/5 by this guest
Views182Strength
My view of Big Ben out my window was exceptional!
Booking network, July 2026, rated 10/10 by this guest
Exceptional and had a great view to London Eye, Big Ben The Shard etc as I was on the 7th Floor.
Booking network, September 2026, rated 10/10 by this guest
The view from the room wasn't great.
Google, June 2026, rated 4/5 by this guest
Food172Strength
Amazing food amazing nothing was a problem.
Google, May 2026, rated 5/5 by this guest
Enjoyed the upgrade to a larger room with view on the Eye and Big Ben, the drinks in the bar and the breakfast menu.
Google, July 2026, rated 5/5 by this guest
Food also not really tasty and service could be friendlier.
Tripadvisor, April 2026, rated 3/5 by this guest
Breakfast4610Mostly good
The restaurant food was delicious and so was the breakfast.
Google, April 2026, rated 5/5 by this guest
The breakfast team are also great.
Booking network, April 2026, rated 10/10 by this guest
Breakfast was terrible,,,,,very very tepid and dehydrated
Booking network, July 2026, rated 4/10 by this guest
Room size2612Mostly good
The rooms are spacious, which isn't usually the case in London, and the whole staff is so nice and professional !
Google, May 2026, rated 5/5 by this guest
Room was spacious and comfortable.
Google, June 2026, rated 5/5 by this guest
bed was not the best and smaller than expected
Booking network, April 2026, rated 7/10 by this guest
Cleanliness3420Mostly good
Easily accessible, clean, with friendly helpful staff.
Booking network, August 2026, rated 8/10 by this guest
The room was clean, and overall, the hotel was clean.
Tripadvisor, April 2026, rated 5/5 by this guest
The carpet was stained and dirty and you could barely get around the bed.
Google, May 2026, rated 2/5 by this guest
Beds1911Mostly good
The beds were comfortable
Booking network, June 2026, rated 6/10 by this guest
Fabulous location, incredible staff & the comfiest beds & pillows you’ll ever have!!
Booking network, May 2026, rated 9/10 by this guest
Pillows we're too soft for my liking but this didn't detract from a great and comfortable sleep
Booking network, May 2026, rated 10/10 by this guest
Quiet at night813Weak spot
Our room had no built in airconditioning, we had a portable unit that you had to stick the hose out of the window - it was extremely noisy.
Booking network, July 2026, rated 7/10 by this guest
Overall lovely hotel great location just very noisy on night over Leicester Square
Booking network, May 2026, rated 6/10 by this guest
Wardrobe doors extremely noisy when opened & closed.
Booking network, June 2026, rated 10/10 by this guest
Value624Weak spot
Don’t waste your money at this pitiful excuse for a hotel.
Tripadvisor, September 2026, rated 1/5 by this guest
Fantastic location but pricey and a bit dated
Booking network, July 2026, rated 8/10 by this guest
Very pricey for size of room
Booking network, July 2026, rated 9/10 by this guest
Room condition469Weak spot
The hotel is a bit worn down.
Booking network, July 2026, rated 8/10 by this guest
The rooms are looking a bit tired.
Booking network, August 2026, rated 8/10 by this guest
The only thing that let's it down is that the furniture in the room was a little tired.
Booking network, August 2026, rated 8/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,342 Google ratings
Problems guests raised
Raised most: the lift, in 41 of 293 reviews.
The lift41 of 2931 in 7 reviews
Only one lift works and the broken one has not been fixed in all that time.
Booking network, June 2026, rated 8/10 by this guest
The lift was broken and apparently couldnt be fixed for days,
Booking network, June 2026, rated 6/10 by this guest
Problems in the bathroom14 of 2931 in 21 reviews
Shower handle was really hard to turn on
Booking network, April 2026, rated 8/10 by this guest
The access.to the West End and the staff the room was great but bit worn shower head was broken needs little.tlc but for size and comfort good value for money.
Booking network, May 2026, rated 10/10 by this guest
Heating and air conditioning14 of 2931 in 21 reviews
No air conditioning in room just a small fan.
Booking network, August 2026, rated 5/10 by this guest
The room was air conditioned but the radiator /towel rail was on 24/7 and so the air con was fighting it
Booking network, May 2026, rated 8/10 by this guest
Something broken in the room14 of 2931 in 21 reviews
Blinds weren’t big enough for windows, too much light entered bedroom, TV in stupid sideways to bed position, cracked sink
Booking network, August 2026, rated 4/10 by this guest
Coffee machine in room was not working
Booking network, September 2026, rated 9/10 by this guest
Not as shown or booked8 of 2931 in 37 reviews
We had this booked for a 60th weekend away as had tiks for Mammamia ,booked 1 night on booking .com,advertised as having hottub ,it wasn't and didn't, only thi g that was nice was the air con if I'm honest and at over 300 pounds a night expecting better
Tripadvisor, June 2026, rated 2/5 by this guest
However, there was no desk.
Booking network, July 2026, rated 7/10 by this guest
A booking not honoured6 of 2931 in 49 reviews
Had booked a twin room but was give a double bed.
Booking network, July 2026, rated 9/10 by this guest
On check in we were informed we were upgraded to a suite but one of the beds was a sofa bed, and quite uncomfortable.
Booking network, May 2026, rated 5/10 by this guest
Serious reports
2 in 293 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 293 reviews
The shower area was a safety hazard.
Google, August 2026, rated 3/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
6 of the 60 guest photos we checked show damage or dirt (10%).
Guest photos showing damage or dirt6 of 6010%
Of 60 guest photos, 6 show damage or dirt: stains in 5, dirty linen in 2, building work in 1 and dirty surfaces in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: restaurant (3), bar (2), landmark view (8), event space (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$344 is a typical night, from 296 dates checked in the coming year.
Weekends cost 7% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $286Dearest month: Dec 2026, $494
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$381
- reservationday.com$383
- Booking.com$437
- Agoda$437
- expedia.co.uk$437
- Trip.com$437
- Hotels.com$437
- lastminute.com$437
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Leicester Square station is 309 m away by road, about 4 minutes on foot. There are 18 bars or clubs within 200 metres.
- Nearest main road: Charing Cross Road109 m
- Nearest shop: Japan Centre2 min walk153 m by road
- Nearest station: Leicester Square4 min walk309 m by road
- Big Ben17 min walk1.2 km by road
- The British Museum17 min walk1.3 km by road
- Buckingham Palace23 min walk1.7 km by road
- Tower Bridge4.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
14 room types, from 13 to 48 m².
- Standard Room13 m²Sleeps 31 Double bed
- Standard Double Room - London Eye View13 m²Sleeps 2Landmark view
- Superior Double Room15 m²Sleeps 2
- Superior Double Room - London Eye View15 m²Sleeps 2Landmark view
- Superior Twin Room15 m²Sleeps 2
- Superior King Room15 m²Sleeps 2
The other 8 room types
- Superior Room15 m²Sleeps 21 Double bed
- Superior Double or Twin Room15 m²Sleeps 2
- Premium Room20 m²Sleeps 21 Queen bed
- Premium Room - Square View25 m²Sleeps 21 Queen bedLandmark view
- Premium Room - London Eye View25 m²Sleeps 21 Queen bedLandmark view
- Studio Suite30 m²Sleeps 41 Queen bedLandmark view
- One-Bedroom Suite38 m²Sleeps 4Landmark view
- Suite, 1 Bedroom (View of the Square)48 m²Sleeps 4A view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 78% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If room condition matters to you
Here, 69 of the 73 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
293 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 847 most recent reviews from Google, Tripadvisor and the Booking network. 293 of them describe a stay in the last 2 years and are the ones counted here; the rest were 198 older, 52 in other languages, 301 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 188 of its 200 newest Google reviews.
- 16 in every 100 reviews thank a staff member by name.
- 26 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
