The Clermont London, Victoria
4-star hotel · Victoria, London
Long Weekend score
StrongNo serious reports. in 250 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 92% of London hotels
- 85% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 92% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 85% of guest comments are praise. 483 praise, 83 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $289 a nighttypical for two, before tax · from $185
- 3 min walkto the nearest station
- 250 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 8 min walk to Buckingham Palace613 m by road
- A station within walking distanceA station is 210 m away
- Location155 praise · 0 complain
- Staff151 praise · 9 complain
- Breakfast49 praise · 8 complain
Against
- On a main road: Buckingham Palace Road9 m from the building
- Room size24 complain · 18 praise
- Room condition14 complain · 3 praise
- Value10 complain · 9 praise
- The lift11 of 250 guests
What guests reported
What guests say
250 reviews from the last 2 years. Most praised: location (155 guests). Weakest: room size, where 24 of the 42 who mention it complain.
Location1550Strength
Location was fantastic and Staff were friendly.
Booking network, August 2026, rated 10/10 by this guest
Great location and wonderful historic hotel.
Google, July 2026, rated 5/5 by this guest
Staff1519Strength
Service was exceptional by all the staff but Mohammed went above and beyond with our morning breakies and afternoon tea.
Tripadvisor, September 2026, rated 5/5 by this guest
It was a perfect location, facilities were beautiful, staff were very friendly and helpful.
Booking network, September 2026, rated 8/10 by this guest
Very impolite reception staff
Google, August 2026, rated 1/5 by this guest
Beds243Strength
Really lovely hotel with spacious room and big comfortable bed.
Google, October 2026, rated 5/5 by this guest
Bed was very comfortable.
Tripadvisor, September 2026, rated 5/5 by this guest
The bedding, particularly the pillows, were not very comfortable
Booking network, July 2026, rated 8/10 by this guest
Food132Strength
Cocktails are out of this world.
Tripadvisor, September 2026, rated 5/5 by this guest
Absolutely brilliant service, the afternoon tea was lovely, and the staff supplied some lovely touches.
Tripadvisor, August 2026, rated 5/5 by this guest
Split level room access and the bar food area was a little disappointing
Booking network, September 2026, rated 8/10 by this guest
Breakfast498Strength
Location, hotel staff was wonderfully helpful, the breakfast was delicious
Booking network, August 2026, rated 10/10 by this guest
Hotel is elite with very comfortable rooms, excellent breakfast & staff throughout all areas of the hotel & easy access to everything.
Google, August 2026, rated 5/5 by this guest
I did expect breakfast cooked to order instead of food warmed up waiting to be eaten.
Booking network, September 2026, rated 8/10 by this guest
Cleanliness447Strength
Great location at Victoria station, beautiful hotel, clean rooms, attentive staff.
Tripadvisor, September 2026, rated 5/5 by this guest
The room is very comfortable as is the bed, very clean, everything works.
Google, September 2026, rated 5/5 by this guest
Carpets in our room were dirty
Booking network, September 2026, rated 8/10 by this guest
Quiet at night176Mostly good
An excellent, quiet hotel right next to victoria rail and underground station.
Google, October 2026, rated 4/5 by this guest
Meravigliosa struttura , pulizia eccezionale , letti comodi , stanze silenziose, personale disponibile
Booking network, September 2026, rated 10/10 by this guest
It is as if you are staying on the road, all the motorcycles, buses, horns etc.
Google, September 2026, rated 1/5 by this guest
Value910Split
No room service option, a bit pricey.
Booking network, August 2026, rated 8/10 by this guest
Excellent friendly staff excellent value for money
Booking network, August 2026, rated 10/10 by this guest
It was comfortable, clean and definitely worth the money.
Booking network, August 2026, rated 10/10 by this guest
Room size1824Split
Very small room and bathroom.
Booking network, September 2026, rated 7/10 by this guest
The room although very clean and modern was a little on the small size for the price paid
Booking network, July 2026, rated 7/10 by this guest
The single room is extremely tiny with bath space being extremely minimal.
Booking network, July 2026, rated 8/10 by this guest
Room condition314Weak spot
bathroom is dated with a very small shower/bath for the cost.
Booking network, August 2026, rated 6/10 by this guest
Bathroom very dated & rooms need modernising.
Booking network, August 2026, rated 6/10 by this guest
Very dated & smelly rooms
Booking network, July 2026, rated 3/10 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,167 Google ratings
Problems guests raised
Raised most: the lift, in 11 of 250 reviews.
The lift11 of 2501 in 23 reviews
just the elevator systems
Booking network, August 2026, rated 10/10 by this guest
Our room was located on a different wing The lift only went to the 4th floor then we had to walk to other side to catch another lift or walk up stairs.
Booking network, August 2026, rated 9/10 by this guest
A slow check-in10 of 2501 in 25 reviews
Late check-in time of 3pm is very awkward when your flight from Australia arrives in London at 6.30am!
Booking network, August 2026, rated 9/10 by this guest
Reception was a bit shambolic with a long wait.
Booking network, September 2026, rated 7/10 by this guest
Unexpected charges and refunds5 of 2501 in 50 reviews
I was also charged for breakfast after stating multiple times at the property and over email that I did not want breakfast.
Booking network, August 2026, rated 5/10 by this guest
Not willing to offer a goodwill refund/voucher when we were unable to make reservation due to emergency hospitalisation.
Google, July 2026, rated 1/5 by this guest
A booking not honoured5 of 2501 in 50 reviews
On arrival our room wasn’t ready - three hours after check in.
Booking network, September 2026, rated 5/10 by this guest
We had booked a twin room and they gave us a double bed.
Booking network, September 2026, rated 10/10 by this guest
Complaints the hotel left unresolved5 of 2501 in 50 reviews
I reported it to the front desk and the manager—I even showed them photos and just asked for it to be cleaned—but it never happened!
Google, October 2026, rated 1/5 by this guest
Problems in the bathroom5 of 2501 in 50 reviews
The shower kept dripping and needs to be repaired.
Booking network, August 2026, rated 8/10 by this guest
The shower has good water pressure, but the drainage is inconsistent.
Google, September 2026, rated 4/5 by this guest
Serious reports
None found in 250 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: restaurant (10), bar (3).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$289 is a typical night, from 304 dates checked in the coming year.
Weekends cost 7% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $208Dearest month: Jun 2027, $403
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$264
- traveluro.com$291
- Vio.com$292
- deals.etrip.net$292
- deals.goseek.com$292
- deals.dealbase.com$292
- trivago.deals$294
- stayforlong.co.uk$294
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 210 m away by road, about 3 minutes on foot. There are 7 bars or clubs within 200 metres.
- Nearest main road: Buckingham Palace Road9 m
- Nearest shop: M&S Simply Food1 min walk107 m by road
- Nearest station3 min walk210 m by road
- Buckingham Palace8 min walk613 m by road
- Big Ben22 min walk1.7 km by road
- The British Museum3.4 km
- Tower Bridge5.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 13 to 40 m².
- Classic Single Room13 m²Sleeps 1
- Classic Double Room18 m²Sleeps 2
- Classic Twin Room18 m²Sleeps 2
- Classic Room, 1 King Bed20 m²Sleeps 2
- Classic King Room20 m²Sleeps 2
- Deluxe Room, 1 King Bed26 m²Sleeps 2
The other 7 room types
- Deluxe King Room26 m²Sleeps 2
- Classic Family Room28 m²Sleeps 31 Sofa bed + 1 Queen bed
- Superior Room, 1 King Bed with Sofa bed31 m²Sleeps 2
- Superior King Room31 m²Sleeps 3
- Suite35 m²Sleeps 21 King bed + 1 Sofa bed
- Studio40 m²Sleeps 21 super-king bed + 1 Sofa bed
- Signature Suite40 m²Sleeps 21 super-king bed + 1 Sofa bedBathtubBalcony in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 92% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
10 Google reviewers ticked "Quiet", yet 6 guests complain about noise, and Buckingham Palace Road runs 9 m away.
If room condition matters to you
Here, 14 of the 17 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
250 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 829 most recent reviews from Google, Tripadvisor and the Booking network. 250 of them describe a stay in the last 2 years and are the ones counted here; the rest were 172 older, 72 in other languages, 287 with a score but no words and 48 about the restaurant rather than a stay.
- The hotel replied to 173 of its 200 newest Google reviews.
- 16 in every 100 reviews thank a staff member by name.
- 20 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.