The Marylebone Hotel
5-star hotel · Marylebone, London
Long Weekend score
StrongNo serious reports. in 286 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 78% of London hotels
- 87% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 78% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 87% of guest comments are praise. 528 praise, 77 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $408 a nighttypical for two, before tax · from $308
- 7 min walkto Marylebone Lane station
- 286 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceMarylebone Lane is 501 m away
- Staff233 praise · 9 complain
- Location119 praise · 1 complain
- Breakfast46 praise · 3 complain
- Food34 praise · 1 complain
Against
- Room size26 complain · 10 praise
- Value12 complain · 9 praise
- Room condition9 complain · 5 praise
What guests reported
What guests say
286 reviews from the last 2 years. Most praised: staff (233 guests). Weakest: room size, where 26 of the 36 who mention it complain.
Location1191Strength
We stayed because it was close to The Wallace Collection, we would not choose it again
Booking network, June 2026, rated 5/10 by this guest
“The hotel was clean, the staff was polite, and the location was perfect for our trip.
Google, October 2026, rated 5/5 by this guest
Food341Strength
Warm welcome and helpful checkout from Tareq & Anastasia, great room with adequate space, thoughtful, polite and caring staff, late checkout, delicious food, beautiful, well decorated bar and wonderful room service.
Google, April 2026, rated 5/5 by this guest
In the restaurant the wonderful meal was served by the very professional and friendly Limon and this followed drinks in the bar superbly served by Gianluca.
Google, July 2026, rated 5/5 by this guest
Staff2339Strength
Fantastic breakfast, nice rooms and smiley staff that make your stay easy.
Tripadvisor, February 2026, rated 5/5 by this guest
The hotel is in a great location and the staff are warm, welcoming and helpful.
Booking network, March 2026, rated 10/10 by this guest
Very little as the treatment by some staff and the appalling stay has outweighed any enjoyment
Booking network, May 2026, rated 1/10 by this guest
Breakfast463Strength
This hotel is absolutely astonishing, 10/10 for anyone willing to pay that ammount of money but it is worth every penny, the breakfast was absolutely incredible and the rooms were so comfortable and the whole hotel was just amazing with amazing staff
Tripadvisor, April 2026, rated 5/5 by this guest
Excellent breakfast, luxury rooms, perfect service, everything is perfect really…
Google, August 2026, rated 5/5 by this guest
Also don’t opt for the breakfast.
Tripadvisor, July 2026, rated 3/5 by this guest
Beds141Strength
Comfortable bed and high quality bedding.
Booking network, April 2026, rated 8/10 by this guest
We keep coming back to the Marylebone because it checks every single box: great location, super comfy beds and fabulous staff.
Google, July 2026, rated 5/5 by this guest
Very small bathroom, beds not that comfortable
Booking network, April 2026, rated 8/10 by this guest
Views71Strength
GREAT VIEWS OVER LONDON FROM THE BALCONY.
Booking network, April 2026, rated 10/10 by this guest
From the beautiful room and views to the exceptional dinner and fabulous array of breakfast choices in 108- absolute perfection.
Google, September 2026, rated 5/5 by this guest
Cleanliness358Mostly good
Location, service, room, cleanliness and breakfast all 10/10.
Tripadvisor, March 2026, rated 5/5 by this guest
The hotel is beautiful, spotlessly clean, and the location is unbeatable for exploring central London.
Google, July 2026, rated 5/5 by this guest
What concerned me the most was seeing what looked like mouse or rat droppings behind a sofa in the restaurant area.
Google, May 2026, rated 1/5 by this guest
Quiet at night166Mostly good
Quiet, safe, walkable neighborhood with easy access to sightseeing landmarks and subway stations.
Google, September 2026, rated 5/5 by this guest
Had previously stayed here and love the location , hotel is on a quiet street but also very near hustle and bustle of Oxford street
Booking network, March 2026, rated 6/10 by this guest
PS AC is noisy with a creaking sound
Google, August 2026, rated 1/5 by this guest
Value912Split
Last min booking for £885 a night a room without breakfast which was very expansive.
Booking network, July 2026, rated 8/10 by this guest
It is a shame this trip has cost us almost £3000 to be disappointed in short fallings and to be humiliated at the bar.
Google, May 2026, rated 2/5 by this guest
The rooms were a little basic but for the money it did the job
Booking network, March 2026, rated 10/10 by this guest
Room condition59Weak spot
The design of the room is a bit outdated.
Booking network, March 2026, rated 8/10 by this guest
Lovely hotel although rooms seem slightly dated.
Google, August 2026, rated 5/5 by this guest
Thehotel downstairs is excellent, the public areas, bar and restaurant and reception area etc, we felt the actual room was quite tired it was adequate but the bathroom was really small and the carpet in the room was stained near the doorway.
Booking network, February 2026, rated 7/10 by this guest
Room size1026Weak spot
Bedrooms are small and en suites even smaller.
Google, September 2026, rated 5/5 by this guest
The rooms and bathrooms were too small and too expensive for the size of room.
Booking network, July 2026, rated 6/10 by this guest
Booked a queen delux room could nothing a car in it 😔 and cost a fortune
Booking network, June 2026, rated 5/10 by this guest
Too few mentions to judge: pool.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,520 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 10 of 286 reviews.
Heating and air conditioning10 of 2861 in 29 reviews
The ac wasn’t cold enough
Booking network, August 2026, rated 9/10 by this guest
Aircon didn’t add much comfort.
Google, August 2026, rated 3/5 by this guest
Unexpected charges and refunds8 of 2861 in 36 reviews
We were mislead into paying £72 for breakfast which was advertised as included.
Booking network, January 2026, rated 5/10 by this guest
The final invoice was incorrect with a room charge for breakfast, however the staff took it off the bill immediately.
Booking network, August 2026, rated 8/10 by this guest
Complaints the hotel left unresolved7 of 2861 in 41 reviews
But air conditioning is not optional and the constantly changing stories about what is happening with the air conditioning have been intolerable.
Tripadvisor, June 2026, rated 2/5 by this guest
The hotel did not respond.
Google, April 2026, rated 1/5 by this guest
Problems in the bathroom7 of 2861 in 41 reviews
Sink faucet is far from sink 😂 so every time I use it lots of water was on the floor.
Booking network, April 2026, rated 9/10 by this guest
Terrible condition of bathroom for a 5 star hotel.
Booking network, May 2026, rated 5/10 by this guest
Something broken in the room6 of 2861 in 48 reviews
We struggled to make use of the 'Chromecast' service and couldn't connect any of our devices to stream content to the big TV screen, which was a bit frustrating.
Tripadvisor, January 2026, rated 5/5 by this guest
A booking not honoured5 of 2861 in 57 reviews
I did nt get the room I had booked, the en-suite was tiny!
Booking network, March 2026, rated 5/10 by this guest
We had booked a “Deluxe Room,” but our room did not match that category.
Google, April 2026, rated 3/5 by this guest
Serious reports
None found in 286 reviews.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
Guests’ photos confirm: restaurant (4), bar (5), bathtub (2), private balcony (1), event space (3).
The hotel says it has no spa.
Price, place and rooms
Price
$408 is a typical night, from 304 dates checked in the coming year.
Weekends cost 7% less than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $317Dearest month: Sep 2027, $568
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$420
- Vio.com$445
- deals.goseek.com$445
- deals.etrip.net$445
- billabook.com$462
- clicktrip.com$474
- evendo.com$474
- Trip.com$475
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Marylebone Lane station is 501 m away by road, about 7 minutes on foot. There are 6 bars or clubs within 200 metres.
- Nearest shop: Magnum News2 min walk171 m by road
- Nearest main road: Wigmore Street202 m
- Nearest station: Marylebone Lane7 min walk501 m by road
- The British Museum30 min walk2.2 km by road
- Buckingham Palace2.5 km
- Big Ben3.2 km
- Tower Bridge6.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
19 room types, from 16 to 120 m².
- Cozy Room16 m²Sleeps 11 Double bed
- Double Room, 1 Double Bed (Cosy)16 m²Sleeps 1
- Twin Room18 m²Sleeps 2
- Queen Room18 m²Sleeps 2
- Deluxe Queen Room19 m²Sleeps 2
- Deluxe King Room24 m²Sleeps 2
The other 13 room types
- Queen Studio30 m²Sleeps 2
- Studio Suite, 2 Double Beds30 m²Sleeps 2
- Studio Suite, 1 Queen Bed30 m²Sleeps 2
- King Studio32 m²Sleeps 2Bathtub in its photos
- Studio Suite, 1 King Bed32 m²Sleeps 2
- One-Bedroom Suite40 m²Sleeps 2
- Luxury Studio Suite44 m²Sleeps 21 King bed
- Luxury Suite, 1 King Bed44 m²Sleeps 2
- Suite with Terrace62 m²Sleeps 21 super-king bedBalcony in its photos
- Suite, 1 King Bed, Terrace62 m²Sleeps 2Balcony
- Loft (The)66 m²Sleeps 21 King bed
- Suite120 m²Sleeps 21 super-king bed
- Suite (The Marylebone)120 m²Sleeps 21 King bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 78% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If room size matters to you
Here, 26 of the 36 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
286 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 717 most recent reviews from Google, Tripadvisor and the Booking network. 286 of them describe a stay in the last 2 years and are the ones counted here; the rest were 149 older, 30 in other languages, 244 with a score but no words and 8 about the restaurant rather than a stay.
- The hotel replied to 192 of its 200 newest Google reviews.
- 47 in every 100 reviews thank a staff member by name.
- 22 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.