The Landmark London
5-star hotel · Marylebone, London
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 92% of London hotels
- 87% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 92% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 87% of guest comments are praise. 360 praise, 54 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $630 a nighttypical for two, before tax · from $468
- 2 min walkto Marylebone station
- 213 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceMarylebone is 154 m away
- Staff141 praise · 10 complain
- Location55 praise · 3 complain
- Food37 praise · 1 complain
- Room size29 praise · 2 complain
Against
- On a main road: Marylebone Road18 m from the building
- Room condition7 complain · 5 praise
- A facility closed12 of 213 guests
What guests reported
What guests say
213 reviews from the last 2 years. Most praised: staff (141 guests). Weakest: room condition, where 7 of the 12 who mention it complain.
Food371Strength
The outstanding dining experience was the perfect finishing touch to an unforgettable stay.
Booking network, July 2026, rated 10/10 by this guest
The dinner was exquisite thanks to chef Brian and the service was above and beyond from Kostas and Rafaela!
Google, July 2026, rated 5/5 by this guest
Location553Strength
Excellent hotel, walking distance from everything we needed too.
Booking network, August 2026, rated 10/10 by this guest
We enjoyed our short stay, staff were lovely and location was perfect.
Booking network, June 2026, rated 9/10 by this guest
May the location a bit far of the center and the price is so high
Booking network, September 2026, rated 8/10 by this guest
Room size292Strength
The room was big and really nice.
Booking network, June 2026, rated 10/10 by this guest
Good sized Comfortable room .
Booking network, September 2026, rated 8/10 by this guest
Staff14110Strength
Staff is amazing, extremely supportive and friendly.
Google, July 2026, rated 5/5 by this guest
Come for the service and stay for the pool.
Tripadvisor, September 2026, rated 5/5 by this guest
The concierge was unhelpful and seemed clueless when we asked for recommendations beyond the usual tourist attractions, repeatedly pushing a map at us despite being told we could use our phones.
Google, July 2026, rated 1/5 by this guest
Cleanliness293Strength
Staff , room clean , staff at the breakfast where Rodica made us feel welcomed and took good care , breakfast so good the winter garden lovely
Booking network, July 2026, rated 10/10 by this guest
The rooms are classic and clean, but are very noisy.
Google, June 2026, rated 2/5 by this guest
The bathroom was very dusty.
Booking network, August 2026, rated 8/10 by this guest
Breakfast336Mostly good
The adjoining rooms were a great size and breakfast every morning in the restaurant was great.
Tripadvisor, August 2026, rated 4/5 by this guest
The breakfast was absolutely amazing.
Google, August 2026, rated 5/5 by this guest
Breakfast was very good but expensive.
Booking network, September 2026, rated 10/10 by this guest
Beds74Mostly good
A first class hotel with great dining and bar facilities and the most comfortable beds!
Tripadvisor, September 2026, rated 5/5 by this guest
The room was lovely and the bed was super comfortable.
Google, July 2026, rated 5/5 by this guest
Bed was not comfy, too firm.
Booking network, August 2026, rated 7/10 by this guest
Pool85Mostly good
Gym was great, pool and restaurants ideal, Spa was amazing and the staff were all super organised!
Google, September 2026, rated 5/5 by this guest
The highlight is now certainly the refurbished pool and health spa
Tripadvisor, August 2026, rated 5/5 by this guest
The pool was not available for use due to refurbishment.
Booking network, June 2026, rated 9/10 by this guest
Quiet at night97Split
One night, there was a party at the hotel and the noise was very loud until midnight.
Booking network, June 2026, rated 8/10 by this guest
Noise in bedroom from an event that finished later than promised
Booking network, September 2026, rated 8/10 by this guest
Very little minuses, but admittedly, the room was a bit dated, and the AC was so loud that it was hard to sleep.
Tripadvisor, August 2026, rated 4/5 by this guest
Value76Split
I thought maybe it was a little bit more in price that it shuld have been but I had a very comfortable stay
Booking network, September 2026, rated 9/10 by this guest
Spacious rooms, real value for money
Booking network, June 2026, rated 10/10 by this guest
Value for the money overall!
Tripadvisor, September 2026, rated 5/5 by this guest
Room condition57Split
Rooms are old not my style
Booking network, July 2026, rated 9/10 by this guest
The rooms are modern with large tvs and incredible toilets.
Tripadvisor, August 2026, rated 5/5 by this guest
The newly renovated spa at The Landmark London is nothing short of spectacular and deserves recognition in its own right.
Tripadvisor, August 2026, rated 5/5 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,880 Google ratings
Problems guests raised
Raised most: a facility closed, in 12 of 213 reviews.
A facility closed12 of 2131 in 18 reviews
It was meant to be open after renovation but the opening had been delayed.
Booking network, July 2026, rated 7/10 by this guest
Would have been nice if spa had been open
Booking network, June 2026, rated 8/10 by this guest
Complaints the hotel left unresolved7 of 2131 in 30 reviews
Unfortunately, I have still received no explanation, no response, and no refund or compensation.
Google, October 2026, rated 1/5 by this guest
We were not informed of this beforehand, however, and the noise continued until the early hours of the morning despite us politely ringing Reception to ask about it.
Tripadvisor, September 2026, rated 2/5 by this guest
A booking not honoured5 of 2131 in 43 reviews
Unfortunately, I cannot comment on the rooms etc as after travelling for eight hours and expecting to be shown to our room we were told there was not a room available.
Google, July 2026, rated 1/5 by this guest
I booked a Double Deluxe Room and they downgraded me to Deluxe Room keeping the same room rate.
Booking network, September 2026, rated 1/10 by this guest
Building work during the stay5 of 2131 in 43 reviews
Spa not open, construction in front of hotel
Booking network, June 2026, rated 9/10 by this guest
Serious reports
3 in 213 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 213 reviews
The headboard detached and fell on me during the first night
Google, July 2026, rated 1/5 by this guest
This created a serious safety hazard, as anyone could have slipped and been injured.
Google, July 2026, rated 1/5 by this guest
Bed bugs or bites1 of 213 reviews
the stale odour in our room
Booking network, June 2026, rated 4/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: spa (1), restaurant (6), hot tub (1), bathtub (1).
Price, place and rooms
Price
$630 is a typical night, from 304 dates checked in the coming year.
Weekends cost 5% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $504Dearest month: Sep 2027, $882
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$655
- Vio.com$688
- deals.goseek.com$688
- deals.etrip.net$688
- clicktrip.com$730
- deals.dealbase.com$754
- catchit.com$761
- amimir.com$774
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Marylebone station is 154 m away by road, about 2 minutes on foot. There are 6 bars or clubs within 200 metres.
- Nearest main road: Marylebone Road18 m
- Nearest shop: Melcombe food and wine2 min walk151 m by road
- Nearest station: Marylebone2 min walk154 m by road
- The British Museum3.3 km
- Buckingham Palace3.4 km
- Big Ben4.4 km
- Tower Bridge7.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
23 room types, from 32 to 110 m².
- Superior Room32 m²Sleeps 21 Queen bedBathtubBalcony in its photos
- Deluxe Room36 m²Sleeps 21 super-king bedBathtub
- Executive Room50 m²Sleeps 31 super-king bedBathtub
- Executive Family Room52 m²Sleeps 42 Double bedBathtub in its photos
- One-Bedroom Suite60 m²Sleeps 5Bathtub
- Suite60 m²Sleeps 3Not statedBathtub
The other 17 room types
- Suite60 m²Sleeps 52 Double bedBathtub
- Marylebone Studio60 m²Sleeps 31 Queen bed
- Suite60 m²Sleeps 51 Queen bed
- Atrium Suite81 m²Sleeps 31 Queen bedBalcony in its photos
- Landmark Suite110 m²Sleeps 31 super-king bed
- Presidential Suite, 1 BedroomNot statedSleeps 2
- SuiteNot statedSleeps 21 Twin bed
- Suite (Landmark)Not statedSleeps 21 King bed
- Studio (Marylebone)Not statedSleeps 21 King bed
- Suite (Atrium)Not statedSleeps 21 King bed
- Superior RoomNot statedSleeps 21 Queen Bed
- Suite (Marylebone)Not statedSleeps 21 King bed
- Deluxe RoomNot statedSleeps 21 King bed
- Family Room (Executive)Not statedSleeps 42 Double bed
- Executive RoomNot statedSleeps 21 King bed
- Suite, 1 Bedroom (Marylebone)Not statedSleeps 2
- Family Studio (Marylebone)Not statedSleeps 52 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.4 out of 10. 92% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If room condition matters to you
Here, 7 of the 12 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
213 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 751 most recent reviews from Google, Tripadvisor and the Booking network. 213 of them describe a stay in the last 2 years and are the ones counted here; the rest were 95 older, 46 in other languages, 312 with a score but no words and 85 about the restaurant rather than a stay.
- The hotel replied to 122 of its 200 newest Google reviews.
- 24 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.