Hotel Giglio Dell'Opera
3-star hotel · Esquilino, Rome
Guests rate nearly every hotel highly: half the hotels in Rome are rated 9.0 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 0% of Rome hotels
- 64% of guest comments are praise
- 85% of guest photos show no damage
How this score is made
- Rated higher than 0% of Rome hotels. Compared with 7,758 hotels in Rome. Counts for 50% of the score.
- 64% of guest comments are praise. 331 praise, 190 complain. Counts for 30% of the score.
- 85% of guest photos show no damage. 51 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $96 a nighttypical for two, before tax · from $77
- 3 min walkto Termini station
- 191 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceTermini is 196 m away
- Location102 praise · 1 complain
- Room size14 praise · 2 complain
Against
- Guest photos show wear and dirt9 of the 60 photos guests took, and 0 of the hotel's 40
- Room conditioncomplaints falling: 46.9 in 100 a year ago, 25.4 now59 complain · 1 praise
- Problems in the bathroomcomplaints rising: 12.2 in 100 a year ago, 16.9 now30 of 191 guests
- Quiet at nightcomplaints rising: 4.1 in 100 a year ago, 8.5 now14 complain · 10 praise
What guests reported
What guests say
191 reviews from the last 2 years. Most praised: location (102 guests). Weakest: room condition, where 59 of the 60 who mention it complain.
Location1021Strength
The hotel was with in walking dissent of most of the torist spots say 20 to 25mins which was handy.
Google, May 2026, rated 4/5 by this guest
Excellent location in the centre of Rome
Tripadvisor, February 2026, rated 4/5 by this guest
Room size142Strength
The room was very spacious, nice, and well-maintained.
Google, September 2026, rated 4/5 by this guest
Great location, well connected, walkable, value for money, good room size for a family
Tripadvisor, January 2026, rated 5/5 by this guest
it's not real the photos of the hotel, the hotel is sorry, very very dirty rooms, old, small, highlight the dirt of the hotel, they are never cleaned, breakfast is very scarce, there's almost nothing for breakfast, the nefarious staff, nothing polite...
Tripadvisor, October 2024, rated 1/5 by this guest
Staff8930Mostly good
The receptionists were very nice, the room is comfortable and has a great bathroom and setup!
Google, June 2026, rated 5/5 by this guest
Emanuel was always pleasant and provided great customer service.
Google, May 2026, rated 4/5 by this guest
Room and room service was good but receptionist were not very cordial.
Google, May 2026, rated 3/5 by this guest
Valuecomplaints rising: 4.1 in 100 a year ago, 9.2 now2515Mostly good
It's excellent value for money.
Google, February 2026, rated 3/5 by this guest
Excellent value for money
Tripadvisor, March 2026, rated 4/5 by this guest
For the price we paid, the experience simply wasn’t worth it—physically, mentally, or emotionally.
Google, July 2026, rated 2/5 by this guest
Cleanlinesscomplaints falling: 26.5 in 100 a year ago, 14.1 now4833Split
The room was old, the double bed was two single beds pushed together and broken, we left and when we returned that night the room hadn't been cleaned and the towels smelled bad.
Google, January 2026, rated 1/5 by this guest
We changed rooms twice due to uncleanliness, and both were equally bad.
Google, June 2026, rated 1/5 by this guest
The hotel's location is great, but that's about all there is to it, the rooms are run down, the room is in poor condition, the floor is dirty and the overall impression is of disarray.
Google, April 2026, rated 2/5 by this guest
Breakfastcomplaints falling: 20.4 in 100 a year ago, 9.2 now3223Split
I wouldn't recommend including breakfast as it's very limited and doesn't include any protein.
Google, January 2026, rated 5/5 by this guest
Breakfast was buffet, with a fairly small selection.
Google, July 2026, rated 4/5 by this guest
I would improve the breakfast, especially the bread.
Google, October 2026, rated 4/5 by this guest
Beds1013Split
The bed and pillows were awful...they should invest in that; it's incredibly annoying to go to a hotel to rest after a long day and find the bed in pieces.
Google, January 2026, rated 3/5 by this guest
I got a room that was old and I complained about the mattresses, but in my case
Google, December 2025, rated 2/5 by this guest
The next morning, we also noticed stains on my daughter’s bed, and the mattresses were old and uncomfortable.
Tripadvisor, July 2026, rated 1/5 by this guest
Quiet at nightcomplaints rising: 4.1 in 100 a year ago, 8.5 now1014Split
The only drawback is the soundproofing.
Google, April 2026, rated 5/5 by this guest
The only disappointing thing in the morning was some loud overheating noises on the floor, like hammering on the clouds.
Google, July 2026, rated 4/5 by this guest
The sound insulation is also very poor, which has affected our rest.
Google, September 2026, rated 1/5 by this guest
Room conditioncomplaints falling: 46.9 in 100 a year ago, 25.4 now159Weak spot
The hotel is old; it looks like they renovated, but the work only went to the lobby and the bathrooms.
Google, August 2026, rated 4/5 by this guest
The rooms look a bit traditional old but in a good way since I like very much that vintage authentic style.
Google, July 2026, rated 5/5 by this guest
My only complaint is that it needs a complete renovation, but otherwise I'm extremely happy with the service.
Google, July 2026, rated 3/5 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,623 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 30 of 191 reviews.
Problems in the bathroomcomplaints rising: 12.2 in 100 a year ago, 16.9 now30 of 1911 in 6 reviews
The hot water doesn't work properly.
Google, March 2026, rated 2/5 by this guest
Very old inside, and in the morning you run out of hot water if a lot of people are showering.
Google, April 2026, rated 2/5 by this guest
Complaints the hotel left unresolved28 of 1911 in 7 reviews
The manager never contacted me after expressing my concerns.
Google, September 2026, rated 1/5 by this guest
We complained and for 2 out of 3 nights we had to sleep there without them changing our room, but on the 3rd night we finally got a change.
Google, November 2025, rated 1/5 by this guest
Something broken in the roomcomplaints falling: 18.4 in 100 a year ago, 6.3 now18 of 1911 in 11 reviews
The air conditioning does not work.
Tripadvisor, June 2026, rated 1/5 by this guest
The television was ancient, and the channels didn't even work properly.
Google, April 2026, rated 1/5 by this guest
Not as shown or bookedcomplaints rising: 6.1 in 100 a year ago, 9.9 now17 of 1911 in 11 reviews
The rooms did not match the pictures advertised by the website.
Tripadvisor, April 2026, rated 1/5 by this guest
The huge scam and a lie in description.
Tripadvisor, April 2026, rated 1/5 by this guest
Insects or pests14 of 1911 in 14 reviews
After a long walk, I went into the restroom and there was a cockroach 5 or 6 cm long.
Google, August 2026, rated 1/5 by this guest
We saw bugs on the floor as well.
Tripadvisor, June 2026, rated 2/5 by this guest
Heating and air conditioningcomplaints rising: 4.1 in 100 a year ago, 8.5 now14 of 1911 in 14 reviews
I stayed for a week and the air conditioning never worked.
Google, May 2026, rated 2/5 by this guest
The air conditioner isn't working.
Google, June 2026, rated 2/5 by this guest
Serious reports
8 in 191 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites6 of 191 reviews
I had bed bugs in my room ( a few of them) and the front desk staff member James said he would give me a sheet to put over the bed?
Google, March 2026, rated 1/5 by this guest
First off, the rooms lacked basic necessities, such as : kettles in which we managed to grab one from reception;a small refrigerator; a lack of toiletries etc.Not to mention the disgusting bedbugs that crawled out of the two single firm and sleep-deprivable mattresses pushed together as a ‘double…
Google, May 2026, rated 1/5 by this guest
A physical hazard2 of 191 reviews
My daughter almost poked herself in the back; she couldn't even sleep on it.
Google, September 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
9 of the 60 guest photos we checked show damage or dirt (15%).
Guest photos showing damage or dirt9 of 6015%
Of 60 guest photos, 9 show damage or dirt: pests in 4, peeling paint or cracks in 2, litter or dirty water in 2 and dirty surfaces in 1. Of the hotel's own 40, 0 do.
What it advertises, against the photos
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$96 is a typical night, from 216 dates checked in the coming year.
Weekends cost 3% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $81Dearest month: May 2027, $232
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- amimir.com$99
- billabook.com$124
- Vio.com$125
- Super.com$138
- Priceline$138
- Agoda$182
- stayforlong.com$186
- evendo.com$226
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Termini station is 196 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest station: Termini3 min walk196 m by road
- Nearest shop: Minimarket3 min walk197 m by road
- The Colosseum19 min walk1.4 km by road
- The Trevi Fountain21 min walk1.6 km by road
- The Pantheon29 min walk2.2 km by road
- St. Peter's Basilica4.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
4 room types.
- Single RoomNot statedSleeps 1
- Triple RoomNot statedSleeps 41 King bed + 1 Twin bed
- Standard Double RoomNot statedSleeps 3
- Family RoomNot statedSleeps 51 Double bed + 2 Twin bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 6.2 out of 10. Only 0% of the 7,758 hotels in Rome are rated lower, and a typical one is rated 9.0.
Every review site, out of 100
40 Google reviewers ticked "Quiet", yet 14 guests complain about noise.
Trip.com rates it 76 out of 100 and Booking network rates it 62. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 59 of the 60 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Rome
The nearest first, with our score for each.
How we know
191 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 404 most recent reviews from Google, Tripadvisor and the Booking network. 191 of them describe a stay in the last 2 years and are the ones counted here; the rest were 130 older, 24 in other languages, 57 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 9 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.