Chillax Resort
4-star resort · Phra Nakhon, Bangkok
Long Weekend score
Good2 serious reports in 269 reviews: something stolen (2)
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 69% of Bangkok hotels
- 90% of guest comments are praise
- 80% of guest photos show no damage
How this score is made
- Rated higher than 69% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 90% of guest comments are praise. 639 praise, 73 complain. Counts for 30% of the score.
- 80% of guest photos show no damage. 48 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $70 a nighttypical for two, before tax · from $62
- 7 min walkto Bang Khun Phrom station
- 269 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 9 min walk to Khao San Road659 m by road
- A station within walking distanceBang Khun Phrom is 543 m away
- Location154 praise · 4 complain
- Staff138 praise · 11 complain
- Pool74 praise · 12 complain
Against
- Guest photos show wear and dirt12 of the 60 photos guests took, and 0 of the hotel's 40
- Room conditioncomplaints falling: 8.0 in 100 a year ago, 3.3 now10 complain · 6 praise
- A facility closedcomplaints rising: 0.0 in 100 a year ago, 4.9 now12 of 269 guests
- Problems in the bathroomcomplaints falling: 8.0 in 100 a year ago, 3.7 now11 of 269 guests
What guests reported
What guests say
269 reviews from the last 2 years. Most praised: location (154 guests). Weakest: room condition, where 10 of the 16 who mention it complain.
Location1544Strength
It was very close to the Khao San road and close to a river boat stop as well.
Booking network, April 2026, rated 8/10 by this guest
Many nice bars and eateries right in front of the hotel.
Tripadvisor, May 2026, rated 5/5 by this guest
The only issue was that it was not so close to Khaosan road so you had to walk a bit.
Booking network, September 2026, rated 10/10 by this guest
Room size321Strength
The location is excellent, the rooms are spacious, and the man at the information desk is extremely kind and helpful; he buys long-distance bus tickets and takes care of everything himself.
Google, July 2026, rated 4/5 by this guest
Beautiful big room, location was excellent, food was good, staff very helpful and friendly :)
Booking network, September 2026, rated 10/10 by this guest
Excellent hotel: Great location near Khao San Road, stylish (but rather small) rooms, fantastic rooftop pool with bar.
Google, July 2026, rated 5/5 by this guest
Cleanliness623Strength
Hotel was spotless, the staff very welcoming and the beds comfortable.
Tripadvisor, February 2026, rated 5/5 by this guest
Nice clean rooms with great service and location.
Booking network, June 2026, rated 8/10 by this guest
The bathroom and lampshades were covered in black mould, most of which some bleach would have killed.
Booking network, September 2026, rated 3/10 by this guest
Staffcomplaints falling: 20.0 in 100 a year ago, 2.5 now13811Strength
Good location, excellent staff.
Booking network, April 2026, rated 8/10 by this guest
Front desk personal friendly and helpful.
Booking network, August 2026, rated 8/10 by this guest
The quality of the service was only ruined once by the attitude and behavior of the lady working at the rooftop pool.
Google, February 2026, rated 4/5 by this guest
Beds343Strength
The room was spotless and the bed was comfortable, which made it easy to relax after a day out in Bangkok.
Google, July 2026, rated 5/5 by this guest
Wonderful room, comfortable bed and fantastic spa bath.
Booking network, August 2026, rated 9/10 by this guest
The bed was a bit tough, and I couldn't understand how to turn off the lights at night.
Booking network, July 2026, rated 9/10 by this guest
Value232Strength
Good placse to stay for the money, good location and near the 7/11 and many restaurants, we stayed for 2 weeks and had alot of fun!
Google, July 2026, rated 5/5 by this guest
Great location and great value for money.
Booking network, May 2026, rated 9/10 by this guest
Even for one night it's not great...unwelcoming...there are much better options for less money and in a better location...don't rely on the star rating...
Google, April 2026, rated 1/5 by this guest
Pool7412Strength
Friendly service and a great rooftop pool.
Google, May 2026, rated 5/5 by this guest
In-room jacuzzi, rooftop pool, gym, bar...everything was perfect.
Google, August 2026, rated 5/5 by this guest
Pool is a bit small and shallow but honestly it's great for the price.
Booking network, June 2026, rated 9/10 by this guest
Views224Mostly good
The rooftop pool and the view are amazing.
Google, May 2026, rated 5/5 by this guest
Pool on top was a great with an amazing view!
Google, June 2026, rated 5/5 by this guest
Mine had a balcony which faced the side of the building about 2 meters away.
Booking network, July 2026, rated 10/10 by this guest
Breakfastcomplaints falling: 8.0 in 100 a year ago, 2.5 now438Mostly good
The hotel staff were very friendly, and the breakfast offered a variety of options to suit all tastes.
Google, March 2026, rated 4/5 by this guest
Breakfast has some good choices of food and we also used the restaurant which was good.
Booking network, June 2026, rated 9/10 by this guest
The breakfast was way below standard.
Booking network, April 2026, rated 7/10 by this guest
Quiet at night4212Mostly good
The hotel was quiet, the pool was lovely, and the staff were incredibly attentive.
Google, July 2026, rated 5/5 by this guest
Excellent stay, quiet location not far from food or transport, the staff are amazing and greet everyone with luggage help and a complimentary drink
Booking network, September 2026, rated 8/10 by this guest
The air conditioning was a bit too loud for my liking!
Google, April 2026, rated 5/5 by this guest
Food93Mostly good
The restaurant food was good.
Booking network, May 2026, rated 10/10 by this guest
Good hotels in Bangkok very good staf and good foods and location is very amazing ❤️thank you see you soon
Google, September 2026, rated 5/5 by this guest
Room conditioncomplaints falling: 8.0 in 100 a year ago, 3.3 now610Weak spot
Just furniture is a little bit old
Booking network, September 2026, rated 9/10 by this guest
Some of the facilities feel a little old and could use some renovation or better maintenance.
Booking network, August 2026, rated 8/10 by this guest
It is a hotel that has its years but is very well maintained.
Tripadvisor, November 2025, rated 4/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,627 Google ratings
Problems guests raised
Raised most: a facility closed, in 12 of 269 reviews.
Problems in the bathroomcomplaints falling: 8.0 in 100 a year ago, 3.7 now11 of 2691 in 24 reviews
There is just a separate bathroom but on the side of the bath there is just a curtain separating the room which limits privacy
Booking network, May 2026, rated 10/10 by this guest
The only downside for me was the lack of a curtain between the jacuzzi (bathroom/toilet) and the beds.
Google, May 2026, rated 5/5 by this guest
Heating and air conditioning9 of 2691 in 30 reviews
Air conditioning didn’t work very well.
Booking network, August 2026, rated 8/10 by this guest
Old AC system stopped working once.
Google, June 2026, rated 3/5 by this guest
Unexpected charges and refunds8 of 2691 in 34 reviews
When you try to remove the glass, it gets stuck and falls and breaks, costing you 100 THB.
Google, February 2026, rated 4/5 by this guest
I got charged twice for the stay but they quickly fixed it and reimbursed me.
Google, September 2026, rated 5/5 by this guest
Complaints the hotel left unresolved8 of 2691 in 34 reviews
When I left there had been no changes.
Booking network, September 2026, rated 7/10 by this guest
Had an issue with the booking and the hotel made no attempt whatsoever to help resolve the problem.
Tripadvisor, April 2025, rated 1/5 by this guest
Mould or dampcomplaints rising: 0.0 in 100 a year ago, 2.9 now7 of 2691 in 38 reviews
I can't get past the mouldy bath tub and the paper thin walls.
Google, September 2026, rated 2/5 by this guest
Old fashioned, smell of mold Noisy
Google, September 2026, rated 1/5 by this guest
Serious reports
2 in 269 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen2 of 269 reviews
They ransacked our bags left in the room and stole our money and bank cards, which they then used to make transactions.
Google, May 2026, rated 1/5 by this guest
The day before our check-out, during cleaning, they went through our suitcase (which was closed), rummaged through our things, and stole all the cash and all the cards!
Tripadvisor, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
12 of the 60 guest photos we checked show damage or dirt (20%).
Guest photos showing damage or dirt12 of 6020%
Of 60 guest photos, 12 show damage or dirt: stains in 10, mould or damp in 5, dirty surfaces in 4 and peeling paint or cracks in 2, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: swimming pool (6), gym (1), hot tub (1).
Price, place and rooms
Price
$70 is a typical night, from 298 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Dec 2026, $65Dearest month: Nov 2026, $73
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Agoda$74
- evendo.com$75
- Booking.com$76
- th.bluepillow.com$76
- Priceline$78
- hutchgo.com$83
- Vio.com$86
- Trip.com$97
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Bang Khun Phrom station is 543 m away by road, about 7 minutes on foot. There are 12 bars or clubs within 200 metres.
- Nearest shop1 min walk83 m by road
- Nearest station: Bang Khun Phrom7 min walk543 m by road
- Nearest main road: Ratchadamnoen Klang Avenue585 m
- Khao San Road9 min walk659 m by road
- The Grand Palace30 min walk2.2 km by road
- Wat Arun3.1 km
- Chatuchak Market8.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 25 to 40 m².
- Superior Double Room25 m²Sleeps 3
- Superior Twin Room25 m²Sleeps 3
- Deluxe Double Room30 m²Sleeps 3Bathtub in its photos
- Deluxe Twin Room30 m²Sleeps 3Bathtub in its photos
- Deluxe Double Room 24 Hours Usage30 m²Sleeps 2
- Premier Double Room40 m²Sleeps 3Bathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 69% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 10 of the 16 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
269 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 891 most recent reviews from Google, Tripadvisor and the Booking network. 269 of them describe a stay in the last 2 years and are the ones counted here; the rest were 44 older, 223 in other languages, 354 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 1 in every 100 reviews thank a staff member by name.
- 11 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.