Nouvo City Hotel
4-star hotel · Phra Nakhon, Bangkok
Guests rate nearly every hotel highly: half the hotels in Bangkok are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 50% of Bangkok hotels
- 86% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 50% of Bangkok hotels. Compared with 1,626 hotels in Bangkok. Counts for 50% of the score.
- 86% of guest comments are praise. 783 praise, 128 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $56 a nighttypical for two, before tax · from $46
- 6 min walkto Bang Khun Phrom station
- 287 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 10 min walk to Khao San Road719 m by road
- A station within walking distanceBang Khun Phrom is 446 m away
- Swimming pool8 guest photos show it
- Location183 praise · 3 complain
- Staff151 praise · 10 complain
Against
- Room conditioncomplaints rising: 5.7 in 100 a year ago, 9.8 now26 complain · 6 praise
- Mould or dampcomplaints falling: 7.5 in 100 a year ago, 3.4 now12 of 287 guests
- Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 5.1 now12 of 287 guests
What guests reported
What guests say
287 reviews from the last 2 years. Most praised: location (183 guests). Weakest: room condition, where 26 of the 32 who mention it complain.
Location1833Strength
I liked being in the Samsen area with easy access to Khaosan Road and other parts of the city, which made getting around simple.
Google, July 2026, rated 4/5 by this guest
Hotel with clean rooms and reasonably central location in Bangkok.
Tripadvisor, November 2025, rated 4/5 by this guest
The hotel is much too far from the city center.
Google, July 2026, rated 4/5 by this guest
Room size512Strength
Room size and facilities excellent for money!
Booking network, June 2026, rated 10/10 by this guest
Rooms spacious enough, bathroom also, always clean.
Tripadvisor, November 2025, rated 4/5 by this guest
Staff15110Strength
Good value and lovely staff
Booking network, August 2026, rated 9/10 by this guest
The service was very attentive.
Google, July 2026, rated 5/5 by this guest
The ladies at reception are unprofessional and unfriendly.
Google, May 2026, rated 1/5 by this guest
Cleanliness10314Strength
It is a great hotel for a great price rooms clean and spacious.
Tripadvisor, January 2026, rated 4/5 by this guest
I highly recommend it in every way: service, cleanliness, friendliness, food…
Google, May 2026, rated 5/5 by this guest
The swimming pool could be cleaner,the wooden deck around it should be replaced,the air con fan is a bit noisy.
Booking network, August 2026, rated 8/10 by this guest
Food294Strength
Can’t say except my family and I had an amazing stay at the hotel, very friendly staff, amazing service and great food options.
Google, June 2026, rated 5/5 by this guest
It's a clean hotel with great service and incredibly delicious food.
Google, September 2026, rated 5/5 by this guest
The only drawback the breakfast and 'did not like and even lunch consisting of a meager buffet
Tripadvisor, November 2024, rated 5/5 by this guest
Poolcomplaints rising: 1.9 in 100 a year ago, 3.4 now549Strength
Two swimming pools and gym.
Booking network, July 2026, rated 8/10 by this guest
The 2 pools are fab & a welcoming relief after a hot day touring around.
Booking network, September 2026, rated 10/10 by this guest
The pool's grout is missing, which can sometimes hurt your feet.
Booking network, September 2026, rated 6/10 by this guest
Breakfastcomplaints falling: 15.1 in 100 a year ago, 4.7 now10019Mostly good
The rooms are clean, the service is excellent, and the breakfast is good too.
Google, August 2026, rated 5/5 by this guest
We enjoyed the wonderful atmosphere and the very good breakfast.
Booking network, June 2026, rated 10/10 by this guest
Breakfast not great but okay
Booking network, July 2026, rated 9/10 by this guest
Value347Mostly good
Excellent value for money, with a great location.
Google, October 2026, rated 5/5 by this guest
This one offers excellent value for money.
Google, April 2026, rated 5/5 by this guest
Beds246Mostly good
The bed is very comfy, they have two swimming pools and a restaurant downstairs, very near to Khao San road and rambuttri for night life.
Booking network, July 2026, rated 10/10 by this guest
Very spacious room, very comfortable bed and super friendly and helpful staff.
Tripadvisor, November 2025, rated 4/5 by this guest
Nice hotel- no bar at the pool
Booking network, August 2026, rated 7/10 by this guest
Views166Mostly good
A very comfortable hotel on the edge of old Bangkok, excellent reception, a generous and delicious breakfast, two rooftop pools with views, and you're also close to restaurants and shops.
Google, May 2026, rated 5/5 by this guest
The beds were comfortable, and we had an absolutely beautiful view of the nearby Rama 8 Bridge.
Google, August 2026, rated 5/5 by this guest
we had a room that overlooked a wall and a window 50cmx50.
Tripadvisor, January 2025, rated 4/5 by this guest
Quiet at nightcomplaints rising: 5.7 in 100 a year ago, 8.1 now3222Split
The room air conditioning is very noisy.
Google, May 2026, rated 3/5 by this guest
Some guests would run around messing about in the early hours of the morning.
Booking network, July 2026, rated 7/10 by this guest
Loud air conditioning, but room good to get cold.
Tripadvisor, July 2026, rated 4/5 by this guest
Room conditioncomplaints rising: 5.7 in 100 a year ago, 9.8 now626Weak spot
The room, mainly the bathroom, was a bit dated and in our triple cancel room, had an odd sliding door thing going on.
Google, July 2026, rated 4/5 by this guest
Old rooms [in the first room we were given, the door broke and we were locked inside until they were able to rescue us, an unpleasant start].
Google, February 2026, rated 3/5 by this guest
Otherwise the bedrooms and bathrooms are obsolete, the furniture is out of age, and the lack of storage is notorious.
Tripadvisor, March 2026, rated 3/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,031 Google ratings
Problems guests raised
Raised most: mould or damp, in 12 of 287 reviews.
Mould or dampcomplaints falling: 7.5 in 100 a year ago, 3.4 now12 of 2871 in 24 reviews
The only thing we disliked was the musty smell when entering the room; as soon as we turned on the air conditioning, the smell disappeared.
Google, March 2026, rated 3/5 by this guest
The room is well laid out, but in the room (before turning on the air conditioning) and in the common areas there is a smell of mold.
Google, March 2026, rated 5/5 by this guest
Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 5.1 now12 of 2871 in 24 reviews
The only flaw was that you couldn't adjust the temperature, which was very cold!
Google, August 2026, rated 4/5 by this guest
We couldn’t adjust our air con.
Booking network, September 2026, rated 8/10 by this guest
Not as shown or booked8 of 2871 in 36 reviews
Representation of the room on the internet was completely different than in real.
Tripadvisor, January 2026, rated 3/5 by this guest
Didn't cause us an issue but the description on Agoda is a little misleading.
Tripadvisor, January 2026, rated 5/5 by this guest
Unexpected charges and refunds7 of 2871 in 41 reviews
The charge for complementary drinks and chocolate was not informed earlier.
Booking network, September 2026, rated 10/10 by this guest
They charge you a cash deposit for a room key, even in a room with two people.
Google, October 2026, rated 1/5 by this guest
Complaints the hotel left unresolved7 of 2871 in 41 reviews
Although we mentioned the issue to the staff and they checked the AC, unfortunately nothing changed.
Booking network, August 2026, rated 4/10 by this guest
They said they would check the AC, which they did, and told us everything was fine — but unfortunately, nothing really changed.
Google, August 2026, rated 2/5 by this guest
Problems in the bathroomcomplaints rising: 0.0 in 100 a year ago, 3.0 now7 of 2871 in 41 reviews
Unfortunately, the rain shower doesn't work, so you have to hold the handheld shower head the whole time you're showering!
Google, March 2026, rated 2/5 by this guest
I would like a refund, it was not clean, some of the floor in the room was ripped off, the sink did not have hot water just warm.
Booking network, September 2026, rated 3/10 by this guest
Serious reports
7 in 287 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard6 of 287 reviews
Currently, however, it's somewhat dangerous: one weight bench was so wobbly that a barbell almost fell on my head.
Google, February 2026, rated 4/5 by this guest
Something stolen1 of 287 reviews
My friend lost around 250 USD and other one lost around 500 euros and she had alot of packed makeup that was stolen.
Booking network, July 2026, rated 3/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
Guests’ photos confirm: swimming pool (8), restaurant (9).
Price, place and rooms
Price
$56 is a typical night, from 303 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Nov 2026, $47Dearest month: Jul 2027, $91
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$49
- deals.dealbase.com$49
- deals.etrip.net$49
- deals.goseek.com$49
- th.bluepillow.com$50
- Agoda$51
- hotelscombined.co.th$51
- evendo.com$53
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Bang Khun Phrom station is 446 m away by road, about 6 minutes on foot. There are 12 bars or clubs within 200 metres.
- Nearest shop: 7-Eleven1 min walk32 m by road
- Nearest station: Bang Khun Phrom6 min walk446 m by road
- Nearest main road: Ratchadamnoen Klang Avenue594 m
- Khao San Road10 min walk719 m by road
- The Grand Palace29 min walk2.2 km by road
- Wat Arun3.0 km
- Chatuchak Market8.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 32 to 70 m².
- Grand Deluxe Double Room32 m²Sleeps 2
- Superior Classic Twin Room32 m²Sleeps 2
- Deluxe Canal Twin Room32 m²Sleeps 3
- Grand Deluxe Triple Room32 m²Sleeps 31 Twin bed + 1 Double bed
- Superior Classic Twin with Extrabed32 m²Sleeps 3
- Superior Classic Double with Extrabed32 m²Sleeps 3
The other 10 room types
- Deluxe Canal Triple Room32 m²Sleeps 31 Twin bed + 1 Double bed
- Superior Classic Double Room32 m²Sleeps 2
- Deluxe Canal Double Room32 m²Sleeps 2
- Grand Deluxe Twin Room32 m²Sleeps 3
- Superior Triple Room32 m²Sleeps 33 Twin bed
- Superior Triple Room32 m²Sleeps 31 Twin bed + 1 Queen bed
- Diplomat Double Room38 m²Sleeps 2
- Diplomat room38 m²Sleeps 31 King bed
- Suite70 m²Sleeps 21 Queen bedBathtub
- Diplomat Corner SuiteNot statedSleeps 21 King bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. 50% of the 1,626 hotels in Bangkok are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
35 Google reviewers ticked "Quiet", yet 22 guests complain about noise.
If room condition matters to you
Here, 26 of the 32 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Bangkok
The nearest first, with our score for each.
How we know
287 reviews counted · 100 photos checked · updated 11 October 2026
- We collected this hotel's 890 most recent reviews from Google, Tripadvisor and the Booking network. 287 of them describe a stay in the last 2 years and are the ones counted here; the rest were 19 older, 243 in other languages and 341 with a score but no words.
- The hotel replied to 197 of its 200 newest Google reviews.
- 1 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.